Alyssa Joan David has over 15 years of experience in retail sales management. She has a proven track record of increasing sales volumes by 20% and improving customer satisfaction scores. She is skilled in operations management, staff development, and strategic planning.

1. Alyssa Joan David
SUMMARY
Excellent organizational skills, accuracy and attention to detail while maintain a mindset of be a hands-on team member who is known for going the
extra mile. Experienced and results oriented Sales Management professional with interpersonal skills; leading many sales personnel in diverse
backgrounds as well effectively communicating with customers to meet their needs. Demonstrates a mindset and practice of continuous improvement
that initiates professional, business, and sales growth. Self motivated; able to set effective priorities to achieve immediat e and long-term goals.
HIGHLIGHTS OF QUALIFICATIONS
 Extremely organized, take-charge professional with exceptional follow-through abilities and excellent team management skills.
 Highly skilled in providing routine and complex administrative support services
 Motivate, develop, and direct self toward the successful achievement in sales goals, coordinating the work and activities of self and others.
 A dedicated employee who consistently strives to produce quality work with a high level of ability in the following: Management and
Supervision, Profit Building, Customer Relations, Work Performance Evaluation, Labor Schedulingand Stocking, Administration
EXPERIENCE
Victoria Secret Salem, NH
Category Manager /Operations Manager 4/2013-6/2015
 Deliver operational excellence with daily workload with a 6M location and 40plus staff.
 Increased Customer for life results by 5% in district. Rank top customer experience manager, able to deliver with communication skills
 Created strategies and developed customer sales to increase overall volume by 20%
 Executed all mapping kits, floor sets and maintained all visual standards
 Maintain record of filing procedures and inventories
 Empowered staff to utilize company tools to benefit sale and customer experience resulting in survey levels to increase by 24%
 Created elevated associate and developed associate to AIM program.
 Helped improve a high shrink from 5.45 to 3.05 in 1 year
 Coordinate with other facilities departments on a Regional level
 Observe and execute staff performance reviews while creating action plans for development
Wet Seal Salem, NH
Store Manager 11/2009-4/2013
 Propelled store level ranking from #5 in district to #1. Falling 6th in the region and 34th in the company.
 Increased store volume in less than one year AAA to AAAA.
 Increased sales volume by [20] % in less than [2] years.
 Responsible for yearly sales volume exceeding $2million and improvement of all KPI's.
 District leader in the community by traveling to stores for supervision purposes.
 Hire, on boarded and train new management at all levels.
 Oversee all operational tasks, HR documentation, sales reports and weekly VMD/merchandising strategies.
 Maintained a store inventory level in under company requirements [2% or below].
Co-Manager 12/2006-6/2008
 Manage shrink control, cash flow balance and safe audits, inventory control and budgets, labor control to meet set company ta rget hours.
 Work closely with the store manager in executing plans of action from the District and Corporate Office.
 Head merchandiser for all windows and in store displays of stock.
 Responsible for overseeing the entire store operations and Floor sets.
 Interviewed, hired, trained, mentored, coached and evaluated performance of hourly associates.
 Increased profits through effective sales training and troubleshooting profit loss areas.
Assistant Manager 3/2006-12/2006
 Accountable for improving unit sales, profits and image through the overall development and protection of store assets, employee hiring,
training and motivation, development of store personnel, and the proper service to all customers.
 Trained and developed new associates on POS system and key sales tactics.
 Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Sales Associate 11/2005-3/2006
 Customer service including assisting with clothing choices, sizes and styling on the floor in a friendly and efficient mann er.
 Oversaw store closing procedures and ensured store was prepared for next business day and assisted with banking daily cash amounts.
 Regular cleaning duties around the store include vacuuming, dusting, cleaning mirrors and steaming clothing
PROFESSIONAL DEVELOPMENT/ CERTIFICATIONS
Sales and Operation Award - 12/2007: TNS award 2009, 2010, And 2011: FIC award 2010, 2011, 2012: DD in Training award 2012: The One
Minute Manager.
EDUCATION
Computer Software Essentials, Microsoft Office, Adore Creative Suite 2 2002/2003 Timberlane Regional High 2003
6 Blunt Dr ● Derry, NH 03038 ● 603.300.7112 ● alyssa_david3@yahoo.com