Toniqua Winters is seeking a permanent position as an administrative specialist with experience in human resources. She has a background in management, sales, communication, and leadership from her roles at JCPenney over the past 24 years. Winters has skills in human resources, talent acquisition, employee training, customer service, and visual merchandising. She is proficient in employment supervision, benefits, recruiting, and using critical thinking to solve problems and make effective decisions.
I,m hardworking,conscientious and keen learner .I really love to work in a team. Having come from sales management back ground. I believe that my experience about management will be a valuable to carry out the responsibilities and duties of the job .
Thank you for taking time to consider this application and i look forward to hear from you in near future.
I,m hardworking,conscientious and keen learner .I really love to work in a team. Having come from sales management back ground. I believe that my experience about management will be a valuable to carry out the responsibilities and duties of the job .
Thank you for taking time to consider this application and i look forward to hear from you in near future.
1. Toniqua Winters
5010 W Sandy Bayou Drive, Alexandria, LA 71302 | Home: (318) 704-3187| Cell: (318) 308-6037 | Email:
nwinters417@icloud.com
Objective
Well-rounded administrative specialist with experience as a human resource generalist looking for permanent position.
Excellent written and communication skills, proficient in employment supervision, benefits,recruiting and training.
EDUCATION | AUGUST, 1994 – MAY1995 | LSU SCHOOL OF NURSING
TIOGA HIGH SCHOOL | AUGUST, 1990 – MAY, 1994
MAJOR: GENERAL STUDIES
Skills & Abilities
MANAGEMENT
· Human resource generalist. Responsible for employee onboarding, benefits and staff training.
· Assist in talent acquisition process for store positions.
· Schedule employee resources on the sales floor.
· Assess the available talent and route qualified applicants too hiring managers.
· Use my abilities as a supervisor to thinkcritically, solve problems and take action.
· Evaluate situations effectively and exercise good judgment when making decisions.
· Manage the department’s human resource activities, including appraisals, disciplinary coaching, training and
development.
SALES
· Provide quality customer service when assisting customers with purchases and returns of store merchandise.
· Work with the Set Execution Manager regarding floor SET activities for the department.
· Forecasting workload and labor requirements for replenishment,restocking, recovery, pricing and signing, and visual
merchandising.
COMMUNICATION
· Ensure a high levelof customer service is given to all customers.
· Approve returns,adjustments, refunds and exchanges within the company guidelines in support of the company’s
satisfaction policy.
· Assure proper execution of SET standards.
· Work within the systems to stay organized and provide structure to the team.
LEADERSHIP
· Conduct in store training programs and share insight and knowledge about the company and how the store operates.
· Partner with store leaders and engage sales associates in delivering the best customer service to our customers.
· Assure the departments are staffed with well-trained, qualified,motivated and empowered associates.