Derek Zaffini has over 6 years of experience in management roles at Sprint Mobile Center, where he has consistently exceeded sales goals and improved store performance. As District Manager, he directly supports multiple sales managers and locations to increase revenue and ensure high customer retention. Previously as General Manager, Zaffini increased one store's sales ranking from failing to 6th in the nation nationally. He is educated in business administration and skilled in Excel, PowerPoint, Word and Planogram.

1. DEREK ZAFFINI
6445 Adler Ct. Columbus, OH 43235 | zaffini.4@gmail.com | 614-373-6396
PROFESSIONAL EXPERIENCE
Sprint Mobile Center
District Manager – (June 2016 –Present)
● Directly supported multiple sales managers over 8 locations to increase store's revenue
● Proactively handled employee and clientele escalations to ensure high customer and employee
retention
● Weekly motivated new and current employee's to keep up with fast paced environment through
coaching and development programs
● Continually kept an organized team environment through daily phone calls and reports
● Consistently surpassed sales goals through strong employee and client interactions
Sprint Mobile Center
General Manager – (Aug 2013- June 2016)
● Surpassed sales goal by being first employee to sell over 100 cellphone handsets in a month
● Achieved highest conversion rate in the company at 48%
● Increased store’s overall sales performance from failing to 6th in the nation
● Scheduled and staffed numerous employees
● Managed financial deposits as well as ensuring products and office supplies are stocked and
maintained
● Responsible for daily inventory verification in order to ensure precise ordering to maximize return
on investment
● Trained and developed incoming store managers as well as sales representatives
● Coordinated monthly planogram changes to aid promotional sales
QUALIFICATIONS
● Educated in Excel, PowerPoint, Word and Planogram
● Attended and completed Marrow Mack skill building workshop
● Motivated to meet personal and team goals
ADDITIONAL ACCOMPLISHMENTS
● Promoted from Sales Consultant to General Manager to District Manager in 3 short years
● Developed multiple sales employees for store manager positions
● Spearheaded manager training program
● Attained highest sales in the company individually as a Sales Consultant as well as a store as a
General Manager
EDUCATION AND PROFESSIONAL DEVELOPMENT
The Ohio State University – 2010 – 2011
Shawnee State University – 2009 – 2010
Studied Business Administration and Sports Management
Cumulative GPA 3.0