Rachel Wright seeks a long-term position where she can provide exceptional customer service and execute day-to-day operations with attention to detail. She has over 5 years of retail experience in operations management and training roles. Her experience includes opening/closing stores, managing payroll/sales, training employees, product merchandising, and ensuring high customer service standards. She is proficient in Microsoft Office and has strong communication and problem-solving skills.

1. Rachel Wright
8015 CR 632 Farmersville, TX 75442
Phone: 972-998-5660  E-Mail: rachelmcgachel@icloud.com RW
Objective
An energetic and hard working professional, seeking long term employment, with ambitions to provide
exceptional customer service as well as impeccable execution with day to day operations and detail.
Experience
Operations Supervisor/Manager In Training [Anthropologie] August 3, 2014-Present
Opening and closing the store, managing a daily payroll and sales goal, maintaining customer service and
building relationships, ordering store supplies, completing store to store transfers, conducting audits, overseeing
loss prevention training for employees, training new employees on daily responsibilities, educating employees
on new merchandise and our company’s new direction with merchandise, running the sales floor and ensuring
hourly goals were met, making creative decisions to entice customers to ensure sales were made.
Assistant Sales Manager [Charming Charlie] November 2013-August 2014
Opening and closing the store, running the sales floor, training new employees on merchandise and sales floor
layout, ensuring impeccable customer service, overseeing daily operations were being executed by the entire
staff, training associates using selling exercises to ensure selling success, performing practice audits to ensure
the store was compliant with company standards, tracking personal selling goals to ensure success, using
innovative ways to inspire my team and excite them about new product.
Merchandise and Service Coordinator [Ulta Beauty] December 2012-November 2013
Opening and closing the store, receiving on average 600 boxes of merchandise and ensuring it was placed
correctly in a timely manner, performing audits to ensure the store was compliant with company standards,
executing and updating new planograms weekly, training new employees on daily responsibilities, hiring and
managing merchandise teams, planning daily goals handed down by corporate and executing them at a
store level, creating new and exciting experiences for guests, creating and maintaining personal relationships
with guests, overseeing customer service standards were being met on the selling floor.
Education
Collin College 2010-2010
Associates of Art Culinary Arts Not Completed
Farmersville Highschool 2006-2010
GPA 3.5 Graduated 2010
Skills
Proficient in: Microsoft Word, Excel, Power Point, Outlook. Type 65 words per minute with minimal mistakes.
Exceptional Customer service skills, ability to function at an elevated and professional level in high-pressure
situations, impeccable attention to detail, ability to make genuine personal connections and create
unimagined experiences with each guest.

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