1. Kathleen Patrick
0498 381 795
Kmpatrick17@gmail.com
50 Banksia Court
Cannonvale, QLD
4802
DOB: 11/01/1985
Female
Personal Attributes
Since first joining the workforce, I have had the opportunity and privilege to gain
valuable experience in a variety of job roles in different and unique workplace
environments. My exposure to all aspects associated with my experience has
allowed me to develop invaluable skills towards my ongoing professional and
learning development. Throughout my work experiences to date, I have been
fortunate to find my passion. This passion and strong commitment is to
consistently deliver the highest possible level of uncompromising service to
clients and customers which will exceed their expectations by going where others
don’t and working when others won't.
My passion gives me great satisfaction and inspires my motivation towards
continuous improvement for the organisations and individuals I represent.
I feel confident that through my continued learning as a result of being part of the
strong and dynamic teams both past and present, I will continue to develop my
professional skills and knowledge to be a valuable human resource to those I
work with and the organisation I am part of.

2. Experience
Reception / Administration
Weir Minerals Australia Ltd
August 2007 – November 2014
● Answer and maintain calls of a high volume on an internal switchboard
● Telephone system management, maintenance and assistance
● Meet, greet and host all visitors
● Manage daily front desk operations and assist all staff within the
Kewdale Sales and Distribution Centre
● Assist and provide support to the General Manager of Western Australia
including, but not limited to other State, Territory Managers and
Department Directors on a global scale
● Customer relationship management database assistance
● Create, improve and follow SOP’s
● Safety inductions for all staff, contractors and visitors to site
● Ensure all staff and visitors comply with site OHS+E rules and
regulations
● Training and induction scheduling
● Update and maintain training and induction records
● Business travel and accommodation bookings
● Maintain costs
● Petty cash control, stationary & staff amenities control, ordering
● Marketing, promotions, fundraising, conference and event planning
● New staff inductions
● Recruitment, administration & computer systems assistance
● Strategic Sourcing for new vendors
● New vendor set up
● Procurement
● Catering

3. Independent Contractor
Apcco – Product Division
September 2006 – May 2007
Direct sales of various merchandise designed to promote various client
brands including, but not limited to Marvel, Disney, Victoria Jackson
cosmetics & Warner Brothers entertainment.
My responsibilities outside of my own sales targets included the following.
Business Recruitment and retention
Developing team members and individuals to perform sales to reach and
exceed targets.
Deliver product training & sales impacts designed to motivate colleagues
to achieve sales and recruitment targets.
Communication skills development.
Event marketing/ Direct Sales/ Business2Business/ Residential Sales
Promotional Events
Test market, product trials, fundraising, networking, conferencing,
business travel & development
Daily financial reconciliation
Manage and coordinate road trips to various regional locations across
Western Australia.
Deliver high levels of customer service with the intention to exceed
expectations.

4. Skills and expertise
Administration
Human Resources
Employee Relations
Microsoft Office and Excel
Time Management
Customer Support / Service
Lotus Notes
Outlook
SAP
LEAN – Continuous Improvement
Process Scheduling
Purchasing
Logistics and Supply Chain
Networking
Travel Planning
Data Entry
Events Management
Budgeting
Hobbies and Interests
Health and Fitness
Cooking
Travel
Crime and Forensic investigation

5. References
Mark Palmer
Business Development Manger – South East Asia
Weir Minerals Australia Ltd
0438 969 447
Stephen Stewart
Customer Service Manager
Weir Minerals Australia Ltd
0438 885 879
Dave Morris
Separation Manager
Weir Minerals Australia Ltd
0417 340 422
Anthony Robertson
Territory Manager - Goldfields
0437804678
Maya Polanski
GEHO Account Manager – West
Weir Minerals Australia Ltd
0419 927 004