KATHLEEN ANN HOLMES
3506 Kellman Drive | Murrysville, PA 15668 | 412.352.5225 | the.kathleenann@gmail.com
OBJECTIVES
Seeking a challenging position in a retail company, where I can use my merchandising, leadership, and customer-service skills to
benefit the store, while also proving my loyalty and dedication to advance my career.
SUMMARY OF SKILLS
Respected retail manager with customer-centered work ethic Developed leader with emphasis in organization and cleanliness
Visually, quality, and quantity merchandising oriented Ability to multitask in a challenging,fast paced work environment
Effective,articulate communicator to colleagues and customers Trustworthy,ethical manager who promotes a positive workplace
EMPLOYMENT HISTORY
Fr eight Crew Leader & Part-time M anager, Five Below
Greensburg,PA (June 2012-Nov.2012,Nov.2016-present)
Monroeville,PA (June 2014-Feb. 2015)
Pittsburgh Mills,PA (as needed)
Responsibilities-
Opening and closing the store, handling and resolving customer and employee issues, trainingnew hires, signing vendors in,
inventory adjustments.
Communicating with district Manager, distribution center, home office, payroll, sales audit, and other stores.
Interviewing, hiring, training, and leading Freight Crew; learning, teaching, implementing and maintainingcompany-wide
market plan to accommodate incoming shipments with existingmerchandise.
Achievements-
Selected to be responsible for Stock: includingthe Freight Crew; organization of the stockroom and expectation of keeping
backstock to a minimum; merchandising new product so that it followsmarket plan; it is easily shopped by the customer, and is
visually appealing.
Selected to coordinate seasonal sets and section resets, includingtimes and employees to execute the adjustments of fixtures
and wall sections to sign, set-up and fill areas of the store with Back to School, Halloween, Christmas, tech, and fitness.
Promoted from Sales Associate to Part-time Manager and takingevery opportunity to help our sister store, Pittsburgh Mills,
when they needed a fill-in manager.
Selected to assist in a 2-week longproject to remodel another neighbor store, Monroeville.
Line Cook, North Park Lounge
Murrysville,PA (June 2015-Sept 2015,April 2016-present)
Responsibilities-
Prep work, stockingstations, making orders, cleaning.
Achievements-
Offer new ideas for weekly specials and new menu items.
Lifeguard & Swim Instructor & Fr ont Desk Attendant, Rivers Club
Pittsburgh PA (Nov.2013-Jan.2015)
Responsibilities-
Checking members in and assisting them, answeringthe phones, keeping the club safe and clean.
Achievements-
Suggesting, planning, and executinga 6-week longswim lesson program for groups of children in multiple age groups.
Giving private lessons to members and their children.

Kathleen Holmes 2017 Retail Resume

  • 1.
    KATHLEEN ANN HOLMES 3506Kellman Drive | Murrysville, PA 15668 | 412.352.5225 | the.kathleenann@gmail.com OBJECTIVES Seeking a challenging position in a retail company, where I can use my merchandising, leadership, and customer-service skills to benefit the store, while also proving my loyalty and dedication to advance my career. SUMMARY OF SKILLS Respected retail manager with customer-centered work ethic Developed leader with emphasis in organization and cleanliness Visually, quality, and quantity merchandising oriented Ability to multitask in a challenging,fast paced work environment Effective,articulate communicator to colleagues and customers Trustworthy,ethical manager who promotes a positive workplace EMPLOYMENT HISTORY Fr eight Crew Leader & Part-time M anager, Five Below Greensburg,PA (June 2012-Nov.2012,Nov.2016-present) Monroeville,PA (June 2014-Feb. 2015) Pittsburgh Mills,PA (as needed) Responsibilities- Opening and closing the store, handling and resolving customer and employee issues, trainingnew hires, signing vendors in, inventory adjustments. Communicating with district Manager, distribution center, home office, payroll, sales audit, and other stores. Interviewing, hiring, training, and leading Freight Crew; learning, teaching, implementing and maintainingcompany-wide market plan to accommodate incoming shipments with existingmerchandise. Achievements- Selected to be responsible for Stock: includingthe Freight Crew; organization of the stockroom and expectation of keeping backstock to a minimum; merchandising new product so that it followsmarket plan; it is easily shopped by the customer, and is visually appealing. Selected to coordinate seasonal sets and section resets, includingtimes and employees to execute the adjustments of fixtures and wall sections to sign, set-up and fill areas of the store with Back to School, Halloween, Christmas, tech, and fitness. Promoted from Sales Associate to Part-time Manager and takingevery opportunity to help our sister store, Pittsburgh Mills, when they needed a fill-in manager. Selected to assist in a 2-week longproject to remodel another neighbor store, Monroeville. Line Cook, North Park Lounge Murrysville,PA (June 2015-Sept 2015,April 2016-present) Responsibilities- Prep work, stockingstations, making orders, cleaning. Achievements- Offer new ideas for weekly specials and new menu items. Lifeguard & Swim Instructor & Fr ont Desk Attendant, Rivers Club Pittsburgh PA (Nov.2013-Jan.2015) Responsibilities- Checking members in and assisting them, answeringthe phones, keeping the club safe and clean. Achievements- Suggesting, planning, and executinga 6-week longswim lesson program for groups of children in multiple age groups. Giving private lessons to members and their children.