The document discusses various aspects of communication relevant for engineers. It defines communication and explains why it is important for engineers. It then covers different types of communication like verbal, non-verbal, formal, informal etc. It also discusses various models of communication, barriers to effective communication and how to overcome them. Finally, it talks about listening skills, importance of listening and how to improve listening abilities. In summary, the document provides an overview of key concepts in communication and highlights why communication is a necessary skill for engineers.
This document discusses various methods of communication, including verbal, non-verbal, and electronic communication. Verbal communication includes both oral communication methods like conversations and presentations, as well as written communication methods like letters, reports, and emails. Non-verbal communication encompasses visual cues like body language and facial expressions, audible cues, and silence. Electronic communication methods allow for remote communication and include options like video conferencing, teleconferencing, and faxing. The document outlines the advantages and disadvantages of different communication methods and emphasizes the importance of both verbal and non-verbal aspects of total communication.
Verbal communication includes both oral and written communication. Oral communication involves speaking to convey messages, such as conversations, presentations, and speeches. It allows for immediate feedback but lacks records and can lead to misunderstandings. Written communication involves using the written word to share messages through letters, emails, manuals, and other documents. It provides accuracy, permanent records, and legal evidence but is more time-consuming and impersonal than oral communication. Both oral and written communication are essential forms of verbal communication.
This document defines and describes communication and its key aspects. Communication is defined as the exchange of information, ideas, thoughts and feelings through speech, signals, writing or behavior between a sender and receiver. The document then outlines the main components of the communication process including the sender, message, channel and feedback. It also discusses the different types of communication such as verbal, nonverbal, and the various levels of communication like intrapersonal, interpersonal, one-to-group, and mass communication. The document concludes by covering barriers to communication and tools for effective communication.
How to Reduce Noise in Your Communications by Martin EnglandBridget Finnegan
The document discusses noise in communication and how to reduce it. It defines noise as anything that interferes with the message and identifies three types of noise: external, internal, and semantic. Examples of each type are provided. Semantic noise, caused by the sender, is particularly impactful and can result from messages that are too long, contain errors, have too much or too little information, are sent too often, or use excessive jargon. The document recommends planning messages by identifying the goal and audience, crafting brief, concise messages using simple language, properly delivering the message, and listening to feedback to improve future communications.
This document discusses language and language acquisition. It defines language as the structured arrangement of sounds or written representations into units like morphemes and words. Language acquisition refers to the unconscious internalization of rules through exposure to comprehensible input, while language learning is a conscious process involving explicit rule study. The document also lists common language skills like listening, speaking, reading and writing, and discusses features of natural speech like contractions, repetitions, hesitations and fillers.
The document provides an introduction to communication skills, focusing on four types of communication: writing, speaking, listening, and conducting meetings. It discusses the importance of communication skills for job candidates and defines communication as "the process of creating shared understanding." Effective communication requires understanding the purpose and analyzing the audience. It also touches on how much is lost annually through unproductive meetings. The second part of the document discusses how conversations work and what makes them go wrong. It emphasizes the importance of context, relationship, structure, and behavior in conversations. Conversations are like verbal dances that require a balance of talking and listening.
This document discusses various methods of communication, including verbal, non-verbal, and electronic communication. Verbal communication includes both oral communication methods like conversations and presentations, as well as written communication methods like letters, reports, and emails. Non-verbal communication encompasses visual cues like body language and facial expressions, audible cues, and silence. Electronic communication methods allow for remote communication and include options like video conferencing, teleconferencing, and faxing. The document outlines the advantages and disadvantages of different communication methods and emphasizes the importance of both verbal and non-verbal aspects of total communication.
Verbal communication includes both oral and written communication. Oral communication involves speaking to convey messages, such as conversations, presentations, and speeches. It allows for immediate feedback but lacks records and can lead to misunderstandings. Written communication involves using the written word to share messages through letters, emails, manuals, and other documents. It provides accuracy, permanent records, and legal evidence but is more time-consuming and impersonal than oral communication. Both oral and written communication are essential forms of verbal communication.
This document defines and describes communication and its key aspects. Communication is defined as the exchange of information, ideas, thoughts and feelings through speech, signals, writing or behavior between a sender and receiver. The document then outlines the main components of the communication process including the sender, message, channel and feedback. It also discusses the different types of communication such as verbal, nonverbal, and the various levels of communication like intrapersonal, interpersonal, one-to-group, and mass communication. The document concludes by covering barriers to communication and tools for effective communication.
How to Reduce Noise in Your Communications by Martin EnglandBridget Finnegan
The document discusses noise in communication and how to reduce it. It defines noise as anything that interferes with the message and identifies three types of noise: external, internal, and semantic. Examples of each type are provided. Semantic noise, caused by the sender, is particularly impactful and can result from messages that are too long, contain errors, have too much or too little information, are sent too often, or use excessive jargon. The document recommends planning messages by identifying the goal and audience, crafting brief, concise messages using simple language, properly delivering the message, and listening to feedback to improve future communications.
This document discusses language and language acquisition. It defines language as the structured arrangement of sounds or written representations into units like morphemes and words. Language acquisition refers to the unconscious internalization of rules through exposure to comprehensible input, while language learning is a conscious process involving explicit rule study. The document also lists common language skills like listening, speaking, reading and writing, and discusses features of natural speech like contractions, repetitions, hesitations and fillers.
The document provides an introduction to communication skills, focusing on four types of communication: writing, speaking, listening, and conducting meetings. It discusses the importance of communication skills for job candidates and defines communication as "the process of creating shared understanding." Effective communication requires understanding the purpose and analyzing the audience. It also touches on how much is lost annually through unproductive meetings. The second part of the document discusses how conversations work and what makes them go wrong. It emphasizes the importance of context, relationship, structure, and behavior in conversations. Conversations are like verbal dances that require a balance of talking and listening.
Communication is the process of transmitting meaningful information from one party to another through shared symbols. It involves encoding a message, transmitting it through a channel, and the receiver decoding the message. Effective communication is achieved when the intended meaning is understood by the receiver and feedback allows the sender to clarify any misunderstandings.
This document provides an introduction to communication, including definitions, elements, and differences between oral and written communication. It discusses the communication process, factors that can affect communication, and tips for effective written communication. Specifically, it defines communication as the exchange of information between parties to ensure complete understanding. The main elements are identified as the sender, message, channel, receiver, feedback, and context. Oral communication involves spoken language while written relies on written symbols. Tips for improving writing include reading, note-taking, and listening, as well as ensuring proper grammar, vocabulary, and organization.
This document provides an introduction to communication. It discusses that communication has been a lifelong skill and habits may need to change for workplace communication. Effective communication is defined as exchanging information so that all understand. Methods of internal and external communication are outlined. Factors like personal characteristics, audience, and purpose affect communication. Effective communication is polite, formal, considers the listener's perspective, and uses natural language. Key stages of communication include encoding and decoding messages. Writing at work follows a process of planning, gathering information, drafting, revising, and editing.
This document provides an overview of a lecture on human communication. It discusses key topics like forms of communication, culture and communication, and public speaking. For culture and communication, it defines culture, discusses cultural differences and intercultural communication. It explains that culture is learned from society rather than genes. Major cultural distinctions that influence communication are also outlined. For public speaking, it describes the speaker's process of selecting a topic, analyzing the audience, researching the topic, and collecting supporting materials to develop an effective speech. Guidelines for managing apprehension and preparing a speech are provided.
This document discusses verbal communication and provides examples. It defines verbal communication as communication using words, whether spoken or written. There are different types of verbal communication, including face-to-face discussions, telephone conversations, written letters and emails. Context and directness can vary between different communication styles. Examples given of verbal communication include speeches, phone calls, television and written texts. Nonverbal cues like body language and visual aids can also accompany verbal communication to help convey the intended message clearly.
Oral communication is the process of expressing information or ideas through spoken words. There are two main types of oral communication: formal, such as presentations and lectures; and informal, like conversations. New technologies have led to new forms of oral communication, including video phones, podcasts, and voice over internet protocol. The advantages of oral communication include it being more formal than written communication and allowing for easier decision making, while disadvantages include the potential for misunderstandings and a lack of formal records.
This document discusses principles of effective oral communication, with a focus on speaking and listening skills. It covers key topics like the structure of presentations, importance of communication, concepts, and principles of effective speaking and listening. For speaking, principles include knowing your subject and audience, organizing your message clearly, using simple language and body language effectively. For listening, principles include focusing fully without distractions, maintaining eye contact, understanding both content and emotion, and not prejudging the speaker. Overall, the document provides guidance on how to communicate orally in an impactful way.
The document discusses communication and provides details about the communication process, barriers to communication, and how to overcome those barriers. It defines communication as a two-way process of sharing information between parties. It then describes the basic communication process of a sender encoding a message that is sent through a channel and decoded by the receiver. Several potential barriers to communication are outlined, including semantic, physical, organizational, emotional, personal, technological, and cultural barriers. The document concludes by discussing how to evaluate feedback, improve listening and writing skills, avoid credibility gaps, clarify ideas, and consider the audience in order to overcome communication barriers.
Oral communication refers to communication through spoken words, including conversations between individuals. It is recommended when direct interaction is needed or the communication is temporary. Principles of effective communication include knowing your audience and purpose, presenting information clearly, and getting feedback. Communication models simplify complex processes to highlight critical features from different perspectives, such as the transactional model which views communication as an exchange between parties.
This document outlines a lesson on communication for various purposes. It discusses the purposes of communication like informative, persuasive, and argumentative presentations. It provides tips for each type of presentation. It also covers public speaking, the different ways to deliver a speech along with guidelines for writing and delivering a good speech. Lastly, it defines interviews, how to plan and conduct interviews, and guidelines for both interviewers and interviewees. The overall document provides information on different forms of communication, how to effectively present information to different audiences, and tips for speeches, presentations and interviews.
This document discusses various forms of oral communication. It begins by defining oral communication as the process of generating meanings through verbal and non-verbal messages across contexts, cultures, channels and media. It then describes several forms of oral communication in more detail, including intrapersonal communication (self-talk), interpersonal communication (between individuals), small group communication, public communication (speaking to audiences), mass communication (through media), corporate communication (within organizations), and intercultural communication (between diverse cultures). The document emphasizes that understanding different communication practices is important for intercultural harmony.
This document defines communication and describes the communication process. Communication is defined as the process of passing information from one person to another. The communication process involves a sender encoding a message and transmitting it through a channel to a receiver who decodes the message. The document also discusses formal and informal communication, verbal and nonverbal communication, barriers to communication, and techniques to overcome barriers. It describes upward, downward, and horizontal communication in an organizational context. Finally, it discusses passive, aggressive, and assertive communication styles for nursing administrators.
Social development club is a leading course content provider of India with a key focus on skilling courseware development. We deliver complete package required to deliver the Skill development program effectively. We develop NCVT and SSC aligned courses of all the domains and for all the schemes.
Contact: sdccourses@gmail.com, http://www.socialdevelopment.club
The document discusses different forms of communication, including verbal and non-verbal communication. Verbal communication includes oral communication, which has advantages like immediate feedback but disadvantages like lack of record keeping, and written communication, which allows for precision but is time-consuming. Non-verbal communication encompasses sign language using visual and audio signals, body language through facial expressions and posture, paralanguage including voice pitch and speed, use of space both physically and socially, and factors like surroundings, time, and silence.
This document discusses communication, defining it as a two-way process of transmitting messages between people that influences behavior. It notes that communication has the purpose of transmitting messages through a shared code and exists as a tool for expressing ideas and feelings to achieve understanding. The document outlines the key aspects and elements of communication, including the verbal/linguistic aspect using words, and the nonverbal/extralinguistic aspect using cues like body language, proximity, time, touch, smell, and objects. It also discusses why communication is important, the different types of communication like intrapersonal, interpersonal, public, mass, and organizational, and the key elements needed for communication, including a sender, message, channel, receiver,
This document discusses the nature and importance of speech, the relationship between speech, language, and communication, and the elements and types of communication. It defines communication as a two-way process of transmitting messages between people that influences behavior. Language is the medium through which messages are conveyed, while speech is the verbal means of communicating meaning. Speech involves shaping sounds and breath into words using speech organs. The document also outlines the stages of the communication process from the triggering event to the receiver's response.
CHAPTER 7 : Communication services- NIOS BUSINESS STUDIES Megha Madhusudhanan
CHAPTER 7 : Communication Services(BUSINESS STUDIES)
• Meaning and importance
• Types of Communication: Verbal and Non Verbal
• Means of Communication – Letter, Telephone, Telegraph, Teleprinter, Teleconferencing, Fax, Internet
• Barriers of Communication
This document describes different types of communication methods used in business contexts. It defines verbal communication as using words either spoken or written. Written communications are used by managers to pass on ideas inside and outside a business and can be used to confirm verbal messages. Oral communication involves speaking to another person and is one of the most common methods used in business. Nonverbal communication conveys messages through body language and visual symbols. Visual communication uses symbols to transmit information powerfully, as logos and brand symbols aid memory.
Communication skill (micro-teaching) for B.Ed students, teachers and for lead...manoj goswami
The document discusses communication skills and effective listening. It defines communication and its importance. There are different types of communication including verbal, non-verbal, and written. Effective listening involves hearing, understanding, remembering, interpreting, evaluating, and responding. Barriers to communication are also outlined. Key aspects of communication include listening skills, speaking skills, reading skills, and writing skills. Listening is the most important communication skill and involves concentration to understand meanings. Hearing is simply perceiving sounds while listening requires understanding. The document provides steps and strategies for effective listening.
A presentation conveys information from a speaker to an audience. Presentations are typically demonstrations, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, build goodwill, or present a new idea/product.
Communication is the process of transmitting meaningful information from one party to another through shared symbols. It involves encoding a message, transmitting it through a channel, and the receiver decoding the message. Effective communication is achieved when the intended meaning is understood by the receiver and feedback allows the sender to clarify any misunderstandings.
This document provides an introduction to communication, including definitions, elements, and differences between oral and written communication. It discusses the communication process, factors that can affect communication, and tips for effective written communication. Specifically, it defines communication as the exchange of information between parties to ensure complete understanding. The main elements are identified as the sender, message, channel, receiver, feedback, and context. Oral communication involves spoken language while written relies on written symbols. Tips for improving writing include reading, note-taking, and listening, as well as ensuring proper grammar, vocabulary, and organization.
This document provides an introduction to communication. It discusses that communication has been a lifelong skill and habits may need to change for workplace communication. Effective communication is defined as exchanging information so that all understand. Methods of internal and external communication are outlined. Factors like personal characteristics, audience, and purpose affect communication. Effective communication is polite, formal, considers the listener's perspective, and uses natural language. Key stages of communication include encoding and decoding messages. Writing at work follows a process of planning, gathering information, drafting, revising, and editing.
This document provides an overview of a lecture on human communication. It discusses key topics like forms of communication, culture and communication, and public speaking. For culture and communication, it defines culture, discusses cultural differences and intercultural communication. It explains that culture is learned from society rather than genes. Major cultural distinctions that influence communication are also outlined. For public speaking, it describes the speaker's process of selecting a topic, analyzing the audience, researching the topic, and collecting supporting materials to develop an effective speech. Guidelines for managing apprehension and preparing a speech are provided.
This document discusses verbal communication and provides examples. It defines verbal communication as communication using words, whether spoken or written. There are different types of verbal communication, including face-to-face discussions, telephone conversations, written letters and emails. Context and directness can vary between different communication styles. Examples given of verbal communication include speeches, phone calls, television and written texts. Nonverbal cues like body language and visual aids can also accompany verbal communication to help convey the intended message clearly.
Oral communication is the process of expressing information or ideas through spoken words. There are two main types of oral communication: formal, such as presentations and lectures; and informal, like conversations. New technologies have led to new forms of oral communication, including video phones, podcasts, and voice over internet protocol. The advantages of oral communication include it being more formal than written communication and allowing for easier decision making, while disadvantages include the potential for misunderstandings and a lack of formal records.
This document discusses principles of effective oral communication, with a focus on speaking and listening skills. It covers key topics like the structure of presentations, importance of communication, concepts, and principles of effective speaking and listening. For speaking, principles include knowing your subject and audience, organizing your message clearly, using simple language and body language effectively. For listening, principles include focusing fully without distractions, maintaining eye contact, understanding both content and emotion, and not prejudging the speaker. Overall, the document provides guidance on how to communicate orally in an impactful way.
The document discusses communication and provides details about the communication process, barriers to communication, and how to overcome those barriers. It defines communication as a two-way process of sharing information between parties. It then describes the basic communication process of a sender encoding a message that is sent through a channel and decoded by the receiver. Several potential barriers to communication are outlined, including semantic, physical, organizational, emotional, personal, technological, and cultural barriers. The document concludes by discussing how to evaluate feedback, improve listening and writing skills, avoid credibility gaps, clarify ideas, and consider the audience in order to overcome communication barriers.
Oral communication refers to communication through spoken words, including conversations between individuals. It is recommended when direct interaction is needed or the communication is temporary. Principles of effective communication include knowing your audience and purpose, presenting information clearly, and getting feedback. Communication models simplify complex processes to highlight critical features from different perspectives, such as the transactional model which views communication as an exchange between parties.
This document outlines a lesson on communication for various purposes. It discusses the purposes of communication like informative, persuasive, and argumentative presentations. It provides tips for each type of presentation. It also covers public speaking, the different ways to deliver a speech along with guidelines for writing and delivering a good speech. Lastly, it defines interviews, how to plan and conduct interviews, and guidelines for both interviewers and interviewees. The overall document provides information on different forms of communication, how to effectively present information to different audiences, and tips for speeches, presentations and interviews.
This document discusses various forms of oral communication. It begins by defining oral communication as the process of generating meanings through verbal and non-verbal messages across contexts, cultures, channels and media. It then describes several forms of oral communication in more detail, including intrapersonal communication (self-talk), interpersonal communication (between individuals), small group communication, public communication (speaking to audiences), mass communication (through media), corporate communication (within organizations), and intercultural communication (between diverse cultures). The document emphasizes that understanding different communication practices is important for intercultural harmony.
This document defines communication and describes the communication process. Communication is defined as the process of passing information from one person to another. The communication process involves a sender encoding a message and transmitting it through a channel to a receiver who decodes the message. The document also discusses formal and informal communication, verbal and nonverbal communication, barriers to communication, and techniques to overcome barriers. It describes upward, downward, and horizontal communication in an organizational context. Finally, it discusses passive, aggressive, and assertive communication styles for nursing administrators.
Social development club is a leading course content provider of India with a key focus on skilling courseware development. We deliver complete package required to deliver the Skill development program effectively. We develop NCVT and SSC aligned courses of all the domains and for all the schemes.
Contact: sdccourses@gmail.com, http://www.socialdevelopment.club
The document discusses different forms of communication, including verbal and non-verbal communication. Verbal communication includes oral communication, which has advantages like immediate feedback but disadvantages like lack of record keeping, and written communication, which allows for precision but is time-consuming. Non-verbal communication encompasses sign language using visual and audio signals, body language through facial expressions and posture, paralanguage including voice pitch and speed, use of space both physically and socially, and factors like surroundings, time, and silence.
This document discusses communication, defining it as a two-way process of transmitting messages between people that influences behavior. It notes that communication has the purpose of transmitting messages through a shared code and exists as a tool for expressing ideas and feelings to achieve understanding. The document outlines the key aspects and elements of communication, including the verbal/linguistic aspect using words, and the nonverbal/extralinguistic aspect using cues like body language, proximity, time, touch, smell, and objects. It also discusses why communication is important, the different types of communication like intrapersonal, interpersonal, public, mass, and organizational, and the key elements needed for communication, including a sender, message, channel, receiver,
This document discusses the nature and importance of speech, the relationship between speech, language, and communication, and the elements and types of communication. It defines communication as a two-way process of transmitting messages between people that influences behavior. Language is the medium through which messages are conveyed, while speech is the verbal means of communicating meaning. Speech involves shaping sounds and breath into words using speech organs. The document also outlines the stages of the communication process from the triggering event to the receiver's response.
CHAPTER 7 : Communication services- NIOS BUSINESS STUDIES Megha Madhusudhanan
CHAPTER 7 : Communication Services(BUSINESS STUDIES)
• Meaning and importance
• Types of Communication: Verbal and Non Verbal
• Means of Communication – Letter, Telephone, Telegraph, Teleprinter, Teleconferencing, Fax, Internet
• Barriers of Communication
This document describes different types of communication methods used in business contexts. It defines verbal communication as using words either spoken or written. Written communications are used by managers to pass on ideas inside and outside a business and can be used to confirm verbal messages. Oral communication involves speaking to another person and is one of the most common methods used in business. Nonverbal communication conveys messages through body language and visual symbols. Visual communication uses symbols to transmit information powerfully, as logos and brand symbols aid memory.
Communication skill (micro-teaching) for B.Ed students, teachers and for lead...manoj goswami
The document discusses communication skills and effective listening. It defines communication and its importance. There are different types of communication including verbal, non-verbal, and written. Effective listening involves hearing, understanding, remembering, interpreting, evaluating, and responding. Barriers to communication are also outlined. Key aspects of communication include listening skills, speaking skills, reading skills, and writing skills. Listening is the most important communication skill and involves concentration to understand meanings. Hearing is simply perceiving sounds while listening requires understanding. The document provides steps and strategies for effective listening.
A presentation conveys information from a speaker to an audience. Presentations are typically demonstrations, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, build goodwill, or present a new idea/product.
The document discusses various aspects of communication including definitions, models, elements, contexts, forms, and barriers. It defines communication as a process of exchanging meaning between people through a common system of symbols, signs, or behavior. The document outlines several models of communication including the linear, interactive, and transactional models. It also describes the key elements of the communication process as the sender, encoding, message, medium, receiver, decoding, feedback, and context. Additionally, it lists different contexts, forms, and barriers to effective communication.
It is important to make our communications clear, neat & easy to understand. Written communication plays a major role in disseminating information, instructions or directions. Here is a presentation explaining the important of written communication in personal & professional life of an individual
This document discusses various aspects of communication including the definition of communication, the communication process, types of communication (verbal, non-verbal, written), barriers to communication, and skills related to communication such as listening, speaking, reading, and writing.
It defines communication as the exchange of information between two or more people through various methods. The communication process involves a sender encoding a message, selecting a channel to send the message through, the receiver decoding the message, and feedback. There can be barriers at each stage of the process.
It also outlines different forms of verbal (oral) communication, types of listening and reading, best practices for skills like public speaking, presentation, and email writing, and how to develop important
The document discusses various topics related to communication, counseling, health and safety in the workplace. It provides guidance on effective communication, the principles and barriers of communication, and different forms of communication including verbal, non-verbal and electronic. It also covers counseling skills and types of counseling, as well as employee health and safety programs, occupational health, workplace accidents, and management of occupational safety and health.
This document provides an overview of effective communication. It defines communication and lists its key characteristics. It discusses the communication process and barriers that can interfere with effective transmission of messages. It emphasizes the importance of active listening and provides tips to improve verbal and non-verbal communication skills. The 7Cs of effective communication are outlined as clear, concise, concrete, correct, considerate, complete and courteous. Various communication channels and styles are described. Barriers to communication and how to improve existing communication levels are discussed. The importance of body language and its role in successful workplace interactions are also highlighted.
This document provides an overview of effective business communication and writing skills. It defines key communication concepts and objectives, including understanding the communication process, different modes and types of communication, and techniques for writing professional documents. Specific topics covered include the importance of communication skills, verbal and non-verbal communication, communication styles, barriers to communication, and how to overcome barriers. The overall goal is to enhance productivity through effective communication in both professional and personal contexts.
Nurse Managers are required to be aware of the techniques that can help them ensure effective management of educational/service unit. Communication is one of the most important activities in the nursing management. It is the foundation upon which the manager achieves organizational objectives.
Communication is a process of change. In order to achieve the desired result, the communication necessarily is effective and purposive.
Here are the meanings of the gestures in Set 2:
- Hand to cheek - Evaluation, thinking
- Touching, slightly rubbing nose - Anger, frustration, apprehension
- Rubbing the eye - Doubt, disbelief
- Hands clasped behind back - Rejection, doubt, lying
- Pinching bridge of nose - Stress, fatigue
The gestures in Set 1 are:
- Brisk, erect walk - Confidence
- Standing with hands on hips - Readiness, aggression
- Sitting with legs crossed, foot kicking slightly - Open, relaxed
- Sitting, legs apart - Boredom
- Arms crossed on chest - Defensiveness
This document discusses communication from several perspectives. It defines communication as the process of passing information between individuals. Effective communication requires clarity, establishing goals, and maintaining logical links between ideas. Communication can aim to inform or persuade and involves both sending and receiving messages. Models of communication include the linear model with a passive receiver and Shannon Weaver's model incorporating two-way exchange. Communication is important for management functions and occurs through various channels within organizations. Barriers like noise and emotions can interfere with communication, while crises threaten organizational operations and reputation.
This document discusses various aspects of communication skills that are important for career success. It covers different types of communication including formal and informal, oral and written, internal and external, and verbal and non-verbal communication. It also discusses barriers to effective listening, tips for active listening, the importance of nonverbal communication, and considerations for communicating with multicultural audiences. Effective communication skills are essential for job placement, performance, advancement, and success in today's workplace.
Communication is the exchange of information between people. It involves a sender, receiver, and message. The key tools of communication are listening, speaking, reading, and writing. There are different types of communication networks and styles within an organization. Effective communication requires understanding barriers and using various communication tools and strategies correctly. It is an essential skill for success in the modern workplace.
Communication takes many forms, including verbal, non-verbal, written, and visual. Verbal communication includes language, sounds, and tone of voice. Non-verbal communication conveys messages through body language and facial expressions. Written communication shares information through written words. Visual communication uses images, graphics, and other visual elements. Effective communication requires understanding the audience, and following principles such as clarity, conciseness, completeness, organization, empathy, and flexibility. It also involves communicating ethically by respecting others and the truth.
This document provides an outline for a lecture on context, media, and barriers to communication. It begins with an introduction and objectives. It then defines and provides examples of the context of communication, including physical, temporal, social, psychological, socio-psychological, and cultural contexts. It also defines and gives examples of different media or channels of communication, including written, oral, non-verbal, visual, and audio-visual. It discusses factors that influence the choice of communication media and channels. Finally, it outlines and gives examples of common barriers to effective communication, including semantic, psychological, and physiological barriers.
This document discusses communication skills and the communication process. It defines communication and lists its key elements such as being a personal process that occurs between people and involves expressing thoughts and emotions. The document outlines common communication methods like spoken words, written words, visual images, and body language. It describes the communication process which involves a sender transmitting a message through a channel to a receiver, who then provides feedback. The document identifies potential barriers to communication and different types of communication methods. It provides tips for verbal and non-verbal communication as well as improving existing communication skills.
This document provides information on delivering speeches effectively. It discusses the different types of speech delivery, including reading from a manuscript, reciting a memorized text, speaking impromptu, and speaking extemporaneously. Some key aspects of effective speech delivery that are covered include platform behavior, posture, loudness, clarity, pronunciation, and grammar. The document also provides examples of possible speech topics for students, such as health is wealth, my father is my hero, and the importance of social media.
This document discusses key concepts of communication including:
1. It defines communication as a process of sharing thoughts, messages, or meanings between individuals through various forms such as speaking, writing, gestures, etc. Effective communication is a two-way process that involves both sending and receiving messages.
2. The communication process involves a sender encoding a message, sending it through a channel, which the receiver then decodes. There are various levels of communication from intrapersonal to mass communication.
3. Characteristics of successful communication are identified as clear, accurate, relevant messages delivered in a timely manner between individuals who have established rapport and trust. Both verbal and nonverbal communication play important roles.
This document provides information on communication skills and effective communication. It discusses the communication process, including encoding, channels, decoding, and feedback. It defines the major types of communication as verbal, nonverbal, and written. Verbal communication includes tone and volume, while nonverbal communication conveys 70% of our message. The document outlines tips for effective sending and receiving of messages, including knowing your audience, selecting a subject, organizing messages, and using your voice properly. It also discusses barriers to communication like interruptions and criticism. Effective listening skills include letting the speaker talk, minimizing distractions, not judging too soon, listening for the main point, and providing feedback. Feedback should be given in a "feedback sandwich" and use non
This document provides information on communication skills. It begins with objectives of understanding what communication is, why it is important, how the communication model works, and tips for senders, receivers, and giving feedback. It then discusses fundamentals of communication including the communication process, types of communication (verbal, nonverbal, written), listening skills, purposes of communication, and barriers to effective communication. The document provides tips for senders on selecting an audience, subject, delivery, and organizing messages. It also offers guidance for receivers on being a good listener by letting the speaker talk, minimizing distractions, not judging too soon, listening for the main point, and providing feedback.
An integrated circuit is a miniature, low-cost electronic circuit consisting of both active and passive components fabricated together on a single crystal of silicon. The active components are transistors and diodes, while the passive components are resistors and capacitors. Jack Kilby demonstrated the first integrated circuit in 1958 for Texas Instruments, winning a Nobel Prize in 2000. Integrated circuits provide advantages like small size, light weight, cost reduction through batch processing, increased reliability and reduced power consumption. They can be classified as either digital or linear based on their applications.
This document discusses various measuring devices used for linear and angular measurements. It describes dimensions that are commonly measured and how measuring instruments are classified based on their resolution. Low, medium, and high resolution devices are explained. Specific linear measuring instruments like vernier calipers, micrometers, slip gauges, and comparators are also discussed. Comparators are mechanical, electrical or pneumatic devices used to compare unknown measurements to a known standard.
This document discusses optical fibers, including their structure, working principles, types, and applications. An optical fiber consists of a core made of glass or plastic surrounded by a cladding and jacket. Total internal reflection guides light through the fiber due to the difference in refractive index between the core and cladding. Optical fibers have advantages over copper wires like lower attenuation, immunity to EMI, and security. Their main applications are in telecommunications, broadband, and other fields requiring high-speed data transmission over long distances.
This document discusses various applications of industrial robots including material handling, machine loading and unloading, assembly, inspection, welding, spray painting, mobile robots, and recent developments in robotics. It provides details on how robots are used for tasks like transferring parts between machines, loading/unloading machines, putting parts together, inspecting products, welding metals, and painting large objects. Robots allow for improved quality, safety, productivity and flexibility compared to human workers performing these automated industrial tasks.
Sensors are the first element in a measuring system that takes information about a variable being measured and transforms it into a suitable form. Sensors directly measure a physical quantity and transducers convert one form of energy into another. Sensors are essential in robotics for safety monitoring, work cell control, quality inspection, and collecting data. Common sensors used in robotics include position sensors like potentiometers and encoders, proximity sensors, force/torque sensors, and range finders. Temperature can be measured by resistive sensors like thermistors or thermocouples that relate a change in resistance or voltage to a change in temperature.
1) The document discusses various topics related to robotics including definitions, degrees of freedom, robot arm and wrist configurations, joint classifications, robot safety, components and control systems.
2) It provides details on common robot arm configurations including rectangular, cylindrical, spherical and revolute coordinated systems.
3) The document also describes robot control systems including limited sequence control, playback with point-to-point control and continuous path control as well as intelligent control.
Operational amplifiers (op-amps) are high-gain electronic voltage amplifiers used for mathematical computations. They have differential inputs that amplify the difference between the voltages and provide an output proportional to that difference. Op-amps aim to have infinite gain, infinite input impedance, zero output impedance, and other ideal characteristics. They are made up of stages like input, intermediate, level shifting, and output stages. Common applications include audio amplification, instrumentation, and analog computing.
Nuclear radiation detectors function by detecting nuclear particles or radiation using two main principles: ionization and excitation of atoms. There are two main types of radiation detectors: gas-filled detectors like ionization chambers which measure ionization produced in a gas, and scintillation counters which use a scintillator material to produce light pulses from incident radiation that are then converted to electrical signals. Common radiation detectors include Geiger-Muller tubes, which use a gas-filled tube and high voltage to produce a cascade of ion pairs to detect radiation, and scintillation counters, which use a scintillator and photomultiplier tube to convert radiation interactions into light and then an electrical signal.
Gas chromatography is a technique used to separate volatile organic compounds using a mobile gas phase and stationary phase in a column. Key components include an injection port to introduce the sample, an oven to heat the column and volatilize compounds, and a detector. Differences in how compounds partition between the mobile and stationary phases allows separation as they migrate through the column at different rates. Common detectors include the flame ionization detector.
Electronics involves the movement and behavior of electrons through electronic components. Voltage is the energy needed for an electron to move from one point to another, current is the rate of electron flow, and resistors slow the flow of electrons. Capacitors can also store and release electrons.
The document provides an introduction to electronic passive components. It discusses resistors, capacitors, inductors, and transformers. Resistors are electronic components that oppose the flow of current and come in fixed and variable types. Capacitors are components that store electric charge and also come in fixed and variable types. Inductors are coils of wire that oppose changes in current flow. Transformers are made of two coils of wire wound on a core and transfer energy from one circuit to another through mutual induction. The document provides details on various types of these components, their construction, properties, and applications.
Zener diodes conduct current similarly to normal diodes when forward biased but will conduct in the reverse direction once a breakdown voltage is reached, making them useful for voltage regulation. Photodiodes conduct current when light hits their photoactive surface and generates electron-hole pairs, while LEDs emit photons when an external current passes through. Solar cells work like photodiodes, using photons to energize electrons in silicon and allow current conduction, generating electricity from light.
The document discusses various concepts related to creativity, thinking, and problem solving. It defines creativity as turning ideas into reality through imagination and action. It also discusses lateral thinking, myths of creativity, critical thinking, creative thinking, convergent/divergent thinking, multiple intelligences, problem solving steps, analytical thinking, quantitative reasoning, and numerical reasoning.
Cellular wireless networks use three basic devices: a mobile station, base transceiver, and mobile switching office. The base transceiver includes an antenna and controller. The switching office connects calls between mobile units. Two channel types are available: control channels for call setup/maintenance, and traffic channels that carry voice/data. Cells use low-powered transmitters and each cell has its own antenna and base station. Frequency reuse allows the same frequencies to be used in different cells. As users move between cells, handoffs change their assignment from one base station to another.
Electronics deals with the flow of electrons in electrical circuits and components. The evolution of electronics occurred through three key developments: vacuum tubes, transistors, and integrated circuits. Transistors revolutionized electronics by making components smaller, lighter, and less expensive. The invention of the integrated circuit in 1958 marked the beginning of microelectronics and allowed large numbers of components to be placed on a single microchip. Electronics now impacts modern society in many areas including communication, entertainment, healthcare, transportation, and more. Emerging technologies include memristors, organic electronics, and electronic textiles.
Venturi meters use the Bernoulli principle and continuity equation to measure fluid flow rates. They consist of a converging section, throat, and diverging section. As the fluid flows through the converging section into the throat, its pressure decreases. This pressure difference is measured using a manometer and can be calibrated to determine flow rate, as flow rate is directly proportional to the square root of the pressure difference. Venturi meters are commonly used to measure flow rates of water, gases, and liquids in large diameter pipes.
The document discusses different number systems used in computers such as binary, decimal, hexadecimal, and octal. It explains how computers use binary digits for operations and how different number systems are converted between each other. For example, binary numbers are converted to decimal by multiplying each bit by its place value and summing the results. Negative numbers are represented using ones' complement and twos' complement in binary. Basic logic gates and flip-flops used in digital circuits are also introduced.
1) Machine vision uses digital cameras and image processing to automate production processes and quality inspections by replacing manual methods.
2) A machine vision system involves four steps: imaging, image processing/analysis, communicating results to the control system, and taking appropriate action.
3) The main components of a machine vision system are cameras, lighting systems, frame grabbers, and computer/software to process images and analyze results.
The document discusses human vision versus machine vision systems (MVS). It outlines the components and working principles of MVS, including imaging fundamentals, design requirements, and integration of various engineering disciplines. Tables compare key capabilities and performance criteria of human versus machine vision, such as distance, motion detection, recollection, distinguishing colors/details, time delay, intelligence level, and operating environment. The document notes disadvantages of human vision and advantages of MVS, and lists some applications of MVS.
Spatial domain filtering involves modifying an image by applying a filter or kernel to pixels within a neighborhood region. There are two main types of spatial filters - smoothing/low-pass filters which blur an image, and sharpening/high-pass filters which enhance edges and details. Smoothing filters replace each pixel value with the average of neighboring pixels, reducing noise. Sharpening filters use derivatives of Gaussian kernels to highlight areas of rapid intensity change, increasing contrast along edges. The effects of filtering depend on the size and shape of the kernel, with larger kernels producing more blurring or sharpening.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
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Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
3. Why is
Communication
so important for
an engineer ?
•Proper set of communication skills became a
basic need in the current world .
•There are multiple reasons for this scenario
to have occurred.
•Lets look into a few .....
4. 6
Important reasons for a need of effective communication
1. Builds and maintains relationships.
2.Facilitates innovation
3.Builds an effective team
4.Managing employees
5.Contributes to growth of the company
6.Ensures transparency
5. WAYS OF COMMUNICATION
Intra personal
Inter personal
Group
Personal
Mass Communication
The ways of communication are essentially classified into 5 types
6. Intrapersonal Communication
• The type of communication
a person has with himself,
thus the prefix “intra-”
which means within.
• Just as we continuously
keep talking with in
ourselves.
8. Group Communication
• Group communication
occurs when three or
more individuals, who
have a common goal,
interact either formally
or informally.
9. Public Communication
• Public communication takes place when one or
more individuals communicate with a large
group in a more “one-directional” approach.
10. Mass Communication
• Mass communication occurs when extremely
large groups receive information, like a
television audience watching a news broadcast,
as well as the intermittent commercial
advertising.
11. TYPES OF COMMUNICATION
The types of communication are essentially classified into 4 types
Verbal
Non verbal
Formal
Informal
19. FLOW IN INFORMAL COMMUNICATION
Ways of internal communication: Among the various ways of
internal communication within organization are memos, reports,
meetings, face to face discussions teleconferences and electronic mail
etc.
Ways of External communication: includes letters, proposals,
telephone call, pamphlets and annual reports.
26. Elements of Communication
• The speaker—the sender, the encoder, or
source of the message.
• Encoding—the process of putting ideas into
symbols to carry a message.
• Message—ideas communicated verbally and
nonverbally.
• Listener—the receiver or decoder of the
message
• Decoding—the process of attaching meanings
to symbols received.
27. Barriers Of Communication
There are many barriers to communication and these may occur
at any stage in the communication process.
Barriers may lead to your message becoming distorted and you
therefore risk wasting both time and/or money by causing
confusion and misunderstanding.
Effective communication involves overcoming these barriers
and conveying a clear and concise message.
28. Common Barriers to Effective Communication
The use of jargon.
Emotional barriers.
Lack of attention, interest, distractions, or irrelevance
to the receiver.
Differences in perception and viewpoint.
Physical disabilities such as hearing problems or
speech difficulties.
29. Language differences and the difficulty in understanding
unfamiliar accents.
Expectations and prejudices which may lead to false
assumptions.
Cultural differences.
30. Noise In Communication
Environmental Noise : Loud noises like speakers.
Physiological-Impairment Noise :Due to listeners physical
conditions like deafness etc..
Semantic Noise: Difference in interpretation of meaning of same
words between speaker and receiver.
Syntactical Noise : Due to grammatical errors.
Psychological Noise: Due to difference in attitude.
Noise is an obstacle that can get in between any
two stages of the communication flow.
31. How to overcome the barriers of communication.
There are multiple ways to overcome the Barriers of communication.
Understand others see things differently to you
Get feedback from the receiver
As often as possible, speak face-to-face
Use language that fits the audience
Use the right communication channel.
Have integrity and honesty in your communications.
Make it easy for others to listen to you.
32. •Listening is the ability to accurately receive and
interpret messages in the communication process.
•Listening is key to all effective communication,
without the ability to listen effectively messages are
easily misunderstood .
•If there is one communication skill you should aim to
master then listening is it.
LISTENING
33. Types of listeners
Time-oriented : These listeners don’t want the whole story; they
just want the facts that are pertinent. They want the information
to be clear and to the point.
Action-oriented: Action-oriented listeners are strictly focused
on the tasks. They focus first on what will be done, what actions
need to happen, and when and who will do them.
Content-oriented: Content-oriented listeners evaluate what they
hear carefully and prefer credible sources.
People-oriented: People-oriented listeners focus on the feelings
of other people and listen with relationships in mind.
34. General Listening
This is the most basic form of listening and does
not involve the understanding of the meaning of words or
phrases but merely the different sounds that are
produced.
Whenever you listen to learn something, you are
engaged in informational listening. This is true in many
day-to-day situations, in education and at work, when you
listen to the news, watch a documentary, when a friend tells
you a recipe or when you are talked-through a technical
problem with a computer
Information Listening
35. Intensive Listening is to focus a persons attention on
language form. The aim of IL activities is to raise the
learners’ awareness of how differences in sound, structure,
and lexical choice can affect meaning.
Intensive listening on the other hand involves more
detailed analysis of the language used or listening for
specific information
Intensive Listening
36. Steps For Effective Listening
Step 1: Face the speaker and maintain eye contact.
Step 2: Be attentive, but relaxed.
Step 3: Keep an open mind.
Step 4: Listen to the words and try to picture what
the speaker is saying.
Step 5: Don’t interrupt and don’t impose your “solutions.”
Step 6: Wait for the speaker to pause to ask clarifying questions.
37. Step 7: Ask questions only to ensure understanding.
Step 8: Try to feel what the speaker is feeling.
Step 9: Give the speaker regular feedback.
38. There are many things that get in the way of listening and a
listener should be aware of these barriers, many of which are bad
habits, in order to become a more effective listener.
Trying to listen to more than one conversation at a time
Not being interested
Not focusing
Feeling unwell or tired
Identifying rather than empathising.
Commonly faced barriers
Barriers Of Effective Listening
41. Literary Writing
Literary writing is a style of writing that is used in
creative and literary work; this is the style of writing
that is used in fiction. Examples for literary writing
includes poems, novels, short stories, dramas etc. The
most significant difference between literary writing and
other styles of writing is that the language used in
literary writing uses many literary figures.
42. POEM
“I wandered lonely as a cloud
That floats on high o’er vales and hills,
When all at once I saw a crowd,
A host, of golden daffodils;
Beside the lake, beneath the trees,
Fluttering and dancing in the breeze.”
43. Technical Writing
Technical writing is a style of writing used in
delivering technical information regarding a
particular subject. Here, the intended audience
should have a certain knowledge about the
subject in order to understand the technical
jargon and the meaning of the text. Technical
writing is the style of writing that is mostly
observed in Non-fiction.
44. Examples for technical writing include essays,
manuals, reports etc. This style of writing is
direct and simple. If we were to express the
idea conveyed in the above poem in technical
writing, we’d simply say. “The narrator was
walking alone, when he saw a patch of
daffodils near the lake.”
45. Technical Writing Literary Writing
•Technical writing is a process of
managing technical information in a
way that allow people to take
actions.
•Literary writing is a creating
innovative, creative work, such as
poems or novels, and compilations or
volumes of creative work.
•Written to inform, instruct
readers about a certain thing.
•Written to entertain, amuse readers.
•The language used in technical
writing is direct, factual, and
straightforward,
•The language used in literary writing
is creative, imaginative and uses literary
techniques like hyperbole,
personification, similes, metaphors, etc.
•Technical Writing appeals to the
mind.
•Literary Writing appeals to emotions.
Technical Writing Vs Literary Writing
46. Technical Writing Literary Writing
•Technical writing has technical
vocabulary, simple sentences,
impersonal, objective tone.
•Literary writing might
have complex sentence
structure and linguistic aspects
like dialects, ambiguity, etc.
•Technical writing is written
for those who
are knowledgeable about that
particular subject area.
•Literary writing is written for
general readers.
47. Letter Writing
A letter is a written message from one
party to another containing information
in the educational, business and
personal spheres.
48. Elements of a letter
1. Heading of the letter containing writer’s
address and date
2. Salutation or greeting
3. The message / body
4. Subscription or closing
5. Signature
6. Address of the recipient
54. Job Applications
When assessing an application for a job, recruiters want to know
two things:
1. Do you meet their criteria? This information lets them filter
candidates into a 'long list'. Make sure you check the job
description and prove that you match the requirements.
2. Do you stand out among the other applicants? This is what
helps recruiters make their shortlist for interview. If other
candidates have similar qualifications it may be your work
experience or extra-curricular activities that reveal your
employment potential.
55. Resume |Vs| Curriculum Vitae |Vs| Bio Data
RESUME
Resume is a French word meaning "summary".
A resume is ideally a summary of one's education, skills and
employment when applying for a new job.
A resume does not list out all details of a profile, but only some
specific skills customized to the target job profile.
It thus, is usually 1 or at the max 2 pages long. A resume is
usually written in the third person to give it an objective and formal
tone.
56. C.V. - CURRICULUM VITAE
Curriculum Vitae is a Latin word meaning "course of life".
It is more detailed than a resume, generally 2 to 3 pages, or even
longer as per the requirement.
A C.V. lists out every skill, all the jobs and positions held,
degrees, professional affiliations the applicant has acquired, and
in chronological order. A C.V. is used to highlight the general
talent of the candidate rather than specific skills for a specific
position.
57. BIO-DATA
Bio Data is the short form for Biographical Data and is an
archaic terminology for Resume or C.V.
In a bio data, the focus is on personal particulars like date of
birth, gender, religion, race, nationality, residence, marital status,
and the like.
A chronological listing of education and experience comes after
that.
58. Job Application
1. A cover letter
2. A bio – data/resume/CV
3. Copies of relevant certificates
4. Transcripts of standardized test such as
GATE, TOFEL etc
5. Reference lists/Letters of recommendation
59.
60.
61. Report Writing
When writing reports, make your audience's job as easy as
possible. Use active verbs and short sentences and keep to the
point, just as you would in any other kind of writing.
Main stages of writing a report:
Defining the purpose ·
Investigating the topic ·
Organising the report into sections ·
Numbering sections and paragraphs ·
Planning the writing ·
Revision .
62. 1. Defining the purpose
This helps you to be clear about
-why you are writing·
-what to include·
-what to leave out, and
-who your readers are.
2. Investigating the topic
-How you do this depends on the topic and purpose.
-You may need to read, interview, experiment and observe.
-Get advice from someone more experienced if you need
to.
63. 3. Organising the report into sections
• Your job is to make it easy for the readers to find the information
they want.
Reports can be set out in eight parts.
· Title or title page
· Contents list
· Abstract
· Introduction
· Discussion
· Summary and conclusions
· Recommendations
· Appendix
64. MIND MAPPING
Mind mapping is a different way of planning that suits some writing
better.
The idea is the same: by pouring out ideas at random, you can
concentrate on the content, and organise the material at leisure when
the ideas are set down.
There is no special magic to a mind map. Start by putting the topic
in a box in the middle of the page, then draw lines to branch out from
it with your main ideas.
It is easy to add new information and to make links between the
main ideas. Order and organisation will often take care of themselves.
65. 6. REVISION
• Always read critically what you've written.
•If possible, leave it alone for a few days and then re-read it. Or
ask someone else to read it for you.
•Ask: 'Is this clear, concise and persuasive?' Be prepared to revise
your language and structure. You may even have to rewrite parts
that don't work.
67. Nonverbal communication between people
is communication through sending and receiving wordless clues.
Includes the use of visual cues such as body
language (kinesics), distance (proxemics) and physical
environments/appearance, of voice (paralanguage) and of touch
(haptics).It can also include chronemics (the use of time)
and oculesics (eye contact and the actions of looking while
talking and listening, frequency of glances, patterns of fixation,
pupil dilation, and blink rate).
Non Verbal Communication
68. Types Of Non Verbal Communication
Nonverbal communication is of many types. Lets look
into some of the significant types of it.
1. PROXEMICS
People often refer to their need for "personal space,"
which is also an important type of nonverbal communication.
The amount of distance we need and the amount of space we
perceive as belonging to us is influenced by a number of factors
including social norms, cultural expectations, situational factors,
personality characteristics, and level of familiarity
69. KINESIC COMMUNICATION
Kinesic communication is communicating by body
movement and is perhaps the most well-known non-verbal form
of communication, although it is not the only way to talk with
others without words.
Main types of kinesic communication are.
•Body posture
•Gestures
•Facial signals
70. Chronemics is the study of how time is used in
communication. Time can be used as a communication tool in
many ways, from punctuality, to expectations around waiting and
response time, to general principles around time management.
Chronemics has become an area of study primarily for
anthropologists, who look at cultural norms around the use of
time, and the way cultures can vary and converge around different
norms.
Chronemics
71. 1. To boost your confidence, assume a power pose.
2. To increase participation, look like you’re listening.
3. To encourage collaboration, remove barriers.
4. To connect instantly with someone, shake hands.
5. To stimulate good feelings, smile.
6. To show agreement, mirror expressions and postures.
7. To improve your speech, use your hands.
8. To learn the truth, watch people’s feet.
9. To sound authoritative, keep your voice down.
10. To improve your memory, uncross your arms and legs
Effective use of body language.
72. Interviews And Types Of Interviews
An interview is a conversation where questions are
asked and answers are given. In common parlance, the
word "interview" refers to a one-on-one conversation with
one person acting in the role of the interviewer and the
other in the role of the interviewee.
The Telephone Interview
The Face-to-Face Interview
The Panel Interview
The Group Interview
The Sequential Interview
TYPES OF INTERVIEWS
73. Having a successful interview is an essential step in
getting the job. The company is going to evaluate your ability
to do the job, and how well you fit into their organization.
Ensuring A Successful Interview
Things to do in preparation for your interview:
1. Make sure you know how to get the interview location .
2. Be on time. You should plan to be 15 minutes early as insurance in the event
you encounter traffic or get lost.
3. Dress well and be well groomed for your interview. Most companies believe
they are quality organizations, and they only want quality people.
4. Display a very POSITIVE ATTITUDE. Be excited about being there;
SHOW ENTHUSIASM. Attitude will overcome many shortcomings and
be most influential to the hiring manager.
74. Things to do in an interview
1. Always shake hands and give a firm handshake.
2. Be conscious of your posture. Sit up straight, don’t fold your arms, and
maintain good eye contact.
3. Remember your interviewer’s name and use it during the interview. Make
sure it is Mr. or Ms. with last name only
. 4. Listen to the questions asked. DO NOT INTERRUPT and start answering
before the interviewer has finished asking the question. Ask for clarification if
you are not sure what’s being asked.
5. Answer all questions, but do so concisely. You should not spend more than
one minute answering a question.
6. Ask well-developed and relevant questions for this level of interview.
7. Don’t be afraid to talk about your strengths/weaknesses and the reasons you
would make a good employee.
75. Group discussion is a new trend that has come up
in order to evaluate student personality. A group of
participants are made to discuss on a topic or subject for a
limited time and then assessed accordingly. It is a chance
for you to be more vocal.
Ensuring A Successful Interview
76. Difference Between A Group Discussion And Debate
• Debate is for argument and to attack to win while group
discussion is to exchange ideas and opinions for a better
understanding of a topic.
• In a debate, speakers take turns to present their points while, in a
group discussion, all participants can discuss a topic presenting
their opinions without turns.
77. • The views of all participants matter in a group discussion
while, in a debate, a speaker has to defend or attack to win.
• Debate is an argument while group discussion is
communication of ideas
• Group discussion is constructive and cooperative while
debate can be destructive too.
78. Tips To Ensure Success In Group Discussion
Learn the art of participation.
Try to take the initiative.
Be the leader.
One must speak only if he is well prepared with the topic
Never be rigid in group discussions.
Read a lot and always keep your eyes and ears open.
Be alert always.
Take care of your dressing as well.
79. Skill Set For Good Public Communication
1) Personality of the speaker: Accept it or reject it, a public
speaker is always judged by his or her audience not only on the
basis of the content but also on the basis of the personality.
2) Content & knowledge: You cannot speak that you do
not know. There are a lot of people who speak a lot more than
they actually know.
3) Audience profile: As a public speaker you should be well
aware of your audience- their background,
profession, expectations and priorities.
4) Passion: People may forget what you say, but they rarely
forget your emotions about the topic.
80. 5.Non-verbal communication: It is said that about 60% of
any communication is done non-verbally.
6.Fun & emotional quotient: It has been proven that the
audience will remember a message only if it has one or more of
the following two elements- humour and emotional appeal.
7. Medium: Once you have done your research about the topic
and the audience profile, think about the best medium to convey
the message of your presentation.
8. Practice: Repetition is the mother of all skills. More you
practice on your presentation, better are your chances of perfecting
it.
81. Technology Based Communication
Netiquette
"Netiquette" is network etiquette, the do's
and don'ts of online communication. Netiquette
covers both common courtesy online and the
informal "rules of the road" of cyberspace.
82. Effective Email Communication
1. Practice being clear and concise with your message.
2. Before sending, ALWAYS reread your message and
double check for grammar and misused words.
3. Copy back salient points when replying to an earlier
message.
4. Use specific subject line descriptions.
5. Realize that once your message is sent, it’s difficult to
recall.
6. Avoid short cuts and abbreviations in business email
messages.