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PRESENTATION OF
COMMUNITION
AND PRESENTATION
SKILLS
• OUTLINE FOR TECHNICAL COMMUNICATION
• Introduction to Technical Communication
• Types of Technical Communication
• Elements of Technical Communication
• Importance of Technical Communication
• General & Technical Communication
• Characteristics of Technical Communication
• Objectives of Technical Communication
• Process, Methods & Levels of Communication
Introduction To
Technical
Communication
Technical writing is a niche, user-centric form of writing
used to disseminate information on technical or specialized
topics, such as software applications, environmental
regulations, or medical procedures. This writing style
simplifies complex information and processes, allowing
readers to use that information for an intended purpose –
such as using technology, executing a project, onboarding a
user, exemplifying a complex process, or informing a large
audience.
Types of Technical Communication
Technical Communication:
Technical Communication means sharing oral or written information with a
specific audience, a predefined purpose in a well planned way.
• EXAMPLE:
• Laboratory reports
• Project contract or bid proposal
• Drug prescription
• Non-technical communication:
• Non-technical communication is people
which do not have the right exact or advance
knowledge. They might know the basics but if
I was explaining for e.g. computers to them,
they might not understand it or even if I
explained big words to them, they would
probably have a hard way of understanding it.
Semi-technical audience:
Semi-technical audience has some
technical training or works in the
industry, but not directly in the field or
related technical areas. This audience
needs some explanations of concepts,
abbreviations, and jargon.
Elements of
Technical
communication
• Style
•Format
• Role of audience
Technical Communication Style
Technical style means
putting words in the
correct position within a
sentence so that
they reach their
maxmum efiectiveness,
When we read, we
expect to find the
subject at the beginning
of the sentence. We
expect the verb to come
right after the subject.
Youll find writing much
easier if you
think of sentences as
following this formula:
Subject + verb =
sentence
"Subject + verb -
sentence" is the writing
equivalent of -2 + 2 4."
It works every
time, without fail, in this
formula, the subject is
in the s u bject position"
and the verb
is in the "verb position.
Technical
communication
Format
• Generally technical writing is single spaced, the first
line of each paragraph is not indented, and an extra
space is placed between paragraphs. Letters and
memos are always single spaced; reports may be
single or 1.5 spaced. Drafts are often double spaced
to make room for comments. Paragraphs tend to be
no longer than 10 lines long, and each line should
avoid having more than 15-20 words.
• Justify your left margin only; leave a “ragged right”
edge. This is considered much more “reader friendly”
than fully justified margins. In some cases, fully
justifying your left and right margins results in odd
spacing between words that can be disorienting to
the reader.
Role of
Audience
• While understanding an audience is
important in all types of writing when it
comes to technical writing, it's essential to
being successful. When you're a technical
writer, knowing your audience determines
what information you present, how you
present it, and even how you write about it.
• IMPORTANCE OF TECHNICAL COMMUNICATION
• Technical communication is essential in an
organization, because it serves
• as a medium to share the informations
• Students of today are given practice
to apply the basic science and
• mathematics principles notably. They are
being trained well in the
• theoretical and practically oriented
aspects
• Technical communication is very
significant for
• practical application of sciences
• learning the mechanics in technology
• promotion of technological research
• training the technical professionals
TECHNICAL AND GENERAL
COMMUNICATION
TECHNICAL
COMMUNICATION
• Technical Communication means
sharing oral or written
information with a specific
audience, a predefined purpose
in a well planned way.
• EXAMPLE:
• Laboratory reports
• Project contract or bid proposal
• Drug prescription
GENERAL COMMUNICATION
General communication is
defined as the way in which a
person can communicate
through his or her words,
deed, or actions
EXAMPLE: Using friendly body language. Giving compliments. Being clear and concise
Characteristics of Technical
Communication
Accuracy:
Accuracy in technical communication has three main
aspects; Document accuracy: refers to the proper
coverage of your topic in appropriate details. Usually
includes a clear problem statement and a
preliminary outline. Stylistic accuracy: refers to the
careful use of language to express meaning.
Brevity:
Brevity provides maximum information in the
minimum number of words possible. This economy
of words requires that you avoid repetition,
redundancy, vagueness, and overuse of expletives.
Clarity:
Clarity, a function of the target audience, is analyzed
according to its seven components: brevity, accuracy,
completeness, order, emphasis, consistency, and
objectivity. THE importance of written
communication in science, technology, and business
cannot be overestimated.
Objectivity:
If you want credibility for your work, strive for
objectivity in technical writing. Reliance on objective
data and observations shows that you've carefully
considered them in forming your conclusions. Avoid
subjective terms in favor of objective evidence. Let
your readers decide how they should feel about the
evidence.
Objectives of
technical
communication
• Technical communication aims to make information clear
and understandable to make business more productive
and consumer goods more convenient. Technical
communication helps advance our economy by ensuring
sustainable research and development, protecting design
and manufacturing, and also protecting consumers with
accurate and informative materials. Good technical
writing will allow:
• Help employers understand and perform job tasks more
successfully.
• And also provide background on which new ideas can
build without repetition.
• Avoid problems with product development and
manufacturing.
• Educate consumers on how to assemble, repair, or use a
product.
Level of Communication
1. Verbal Level of Communication:
Although this is perhaps the most apparent level of human communication, people can spend a lifetime trying to
master it.
This level includes our selection of words based on an understanding of meaning between the speaker and the
listener.
There are multiple definitions for most words, and few of us hold the exact same meaning for each word.
Different words evoke different images, memories, and meaning for different people.
The logic and reasoning of a statement or argument (Aristotle’s logos) influence the effectiveness of the receiving
message.
To communicate effectively on the verbal level, select the “right” words and usage for the context of the
conversation (including moral, religious, ethnic and religious differences). Be clear and concise. When possible,
formulate your thoughts to avoid rambling. This is an art in itself.
2. Physical Level of Communication:
• Neuro-linguistic programming (NLP) brought the importance of visual cues in how we communicate
to many people’s attention.
• Visual cues like eye contact, gestures, movements, stances, breathing, posture, and facial expressions
influence how we feel and communicate.
• When used with integrity, techniques like “matching and mirroring” people’s posture and gestures
(and certain words too) can increase their receptivity of your message.
• To communicate effectively on the physical level, it’s helpful to physically align with others,
connecting with them in form and movement. It also helps to be mindful of your posture, facial
expressions, and hand gestures.
3. Auditory Level of Communication:
• The sound of our voice, including the tone, range, volume, and speed affects how our messages are received
and interpreted by others.
• For example, fast talkers will find it beneficial to slow their speech when speaking to a thoughtful, introverted
person or risk being unheard.
• Also, how we enunciate, inflect, and place emphasis on certain words affects how others interpret the meaning
of what we say.
• To communicate effectively on the auditory level, become aware of various auditory cues, speaking to others in
a manner more akin to their own ways (another form of “matching and mirroring”).
4. Emotional Level of
Communication:
Few people appreciate
how our emotional states
affect what we
communicate and how the
message is interpreted by
the recipient.
In rhetoric, Aristotle’s
pathos represents an
appeal to the audience’s
emotions.
Are you more receptive to
someone who is positive
and life-affirming or one
who is negative and
critical? Enthusiastic or
boring?
The speaker’s emotions
put the recipient in a
particular state of mind
and influence how the
listener interprets what is
said.
To communicate
effectively on the
emotional level, become
aware of your emotional
state, learning to pause
and release negative
emotions before
attempting to connect
with others. Words
delivered with pride,
anger or fear are rarely
well-received.
5. Energetic Level of Communication:
• Also called the psychic level, this level of communication encompasses a vast range of unseen factors
including a person’s level of consciousness, the frequency or harmonics of the message, and other
subtle energies.
• Some people seem to have an “X-factor”—a unique presence—that naturally imparts their messages
to others with greater receptivity and understanding.
• To communicate more effectively, hold the highest intention for the other person’s wellbeing. This
requires a unique level of mindfulness generally cultivated through compassion practices. When we are
centered in a state of mastery, we’re more likely to access this psychic dimension that holds great
treasures of insights into others, helping us communicate with greater ease.
Method of
Communication:
Determine purpose
and audience.
Collect information
(Invention)
Organize and
outline information
(Arrangement)
Write the first draft
(Style)
Revise and edit
(Memory)
Publish output
(Delivery)
THANK YOU

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technical communication.pptx

  • 2. • OUTLINE FOR TECHNICAL COMMUNICATION • Introduction to Technical Communication • Types of Technical Communication • Elements of Technical Communication • Importance of Technical Communication • General & Technical Communication • Characteristics of Technical Communication • Objectives of Technical Communication • Process, Methods & Levels of Communication
  • 3. Introduction To Technical Communication Technical writing is a niche, user-centric form of writing used to disseminate information on technical or specialized topics, such as software applications, environmental regulations, or medical procedures. This writing style simplifies complex information and processes, allowing readers to use that information for an intended purpose – such as using technology, executing a project, onboarding a user, exemplifying a complex process, or informing a large audience.
  • 4. Types of Technical Communication Technical Communication: Technical Communication means sharing oral or written information with a specific audience, a predefined purpose in a well planned way. • EXAMPLE: • Laboratory reports • Project contract or bid proposal • Drug prescription
  • 5. • Non-technical communication: • Non-technical communication is people which do not have the right exact or advance knowledge. They might know the basics but if I was explaining for e.g. computers to them, they might not understand it or even if I explained big words to them, they would probably have a hard way of understanding it.
  • 6. Semi-technical audience: Semi-technical audience has some technical training or works in the industry, but not directly in the field or related technical areas. This audience needs some explanations of concepts, abbreviations, and jargon.
  • 8. Technical Communication Style Technical style means putting words in the correct position within a sentence so that they reach their maxmum efiectiveness, When we read, we expect to find the subject at the beginning of the sentence. We expect the verb to come right after the subject. Youll find writing much easier if you think of sentences as following this formula: Subject + verb = sentence "Subject + verb - sentence" is the writing equivalent of -2 + 2 4." It works every time, without fail, in this formula, the subject is in the s u bject position" and the verb is in the "verb position.
  • 9. Technical communication Format • Generally technical writing is single spaced, the first line of each paragraph is not indented, and an extra space is placed between paragraphs. Letters and memos are always single spaced; reports may be single or 1.5 spaced. Drafts are often double spaced to make room for comments. Paragraphs tend to be no longer than 10 lines long, and each line should avoid having more than 15-20 words. • Justify your left margin only; leave a “ragged right” edge. This is considered much more “reader friendly” than fully justified margins. In some cases, fully justifying your left and right margins results in odd spacing between words that can be disorienting to the reader.
  • 10. Role of Audience • While understanding an audience is important in all types of writing when it comes to technical writing, it's essential to being successful. When you're a technical writer, knowing your audience determines what information you present, how you present it, and even how you write about it.
  • 11. • IMPORTANCE OF TECHNICAL COMMUNICATION
  • 12. • Technical communication is essential in an organization, because it serves • as a medium to share the informations • Students of today are given practice to apply the basic science and • mathematics principles notably. They are being trained well in the • theoretical and practically oriented aspects • Technical communication is very significant for • practical application of sciences • learning the mechanics in technology • promotion of technological research • training the technical professionals
  • 14. TECHNICAL COMMUNICATION • Technical Communication means sharing oral or written information with a specific audience, a predefined purpose in a well planned way. • EXAMPLE: • Laboratory reports • Project contract or bid proposal • Drug prescription
  • 15. GENERAL COMMUNICATION General communication is defined as the way in which a person can communicate through his or her words, deed, or actions EXAMPLE: Using friendly body language. Giving compliments. Being clear and concise
  • 16.
  • 17. Characteristics of Technical Communication Accuracy: Accuracy in technical communication has three main aspects; Document accuracy: refers to the proper coverage of your topic in appropriate details. Usually includes a clear problem statement and a preliminary outline. Stylistic accuracy: refers to the careful use of language to express meaning.
  • 18. Brevity: Brevity provides maximum information in the minimum number of words possible. This economy of words requires that you avoid repetition, redundancy, vagueness, and overuse of expletives.
  • 19. Clarity: Clarity, a function of the target audience, is analyzed according to its seven components: brevity, accuracy, completeness, order, emphasis, consistency, and objectivity. THE importance of written communication in science, technology, and business cannot be overestimated.
  • 20. Objectivity: If you want credibility for your work, strive for objectivity in technical writing. Reliance on objective data and observations shows that you've carefully considered them in forming your conclusions. Avoid subjective terms in favor of objective evidence. Let your readers decide how they should feel about the evidence.
  • 21. Objectives of technical communication • Technical communication aims to make information clear and understandable to make business more productive and consumer goods more convenient. Technical communication helps advance our economy by ensuring sustainable research and development, protecting design and manufacturing, and also protecting consumers with accurate and informative materials. Good technical writing will allow: • Help employers understand and perform job tasks more successfully. • And also provide background on which new ideas can build without repetition. • Avoid problems with product development and manufacturing. • Educate consumers on how to assemble, repair, or use a product.
  • 23.
  • 24. 1. Verbal Level of Communication: Although this is perhaps the most apparent level of human communication, people can spend a lifetime trying to master it. This level includes our selection of words based on an understanding of meaning between the speaker and the listener. There are multiple definitions for most words, and few of us hold the exact same meaning for each word. Different words evoke different images, memories, and meaning for different people. The logic and reasoning of a statement or argument (Aristotle’s logos) influence the effectiveness of the receiving message. To communicate effectively on the verbal level, select the “right” words and usage for the context of the conversation (including moral, religious, ethnic and religious differences). Be clear and concise. When possible, formulate your thoughts to avoid rambling. This is an art in itself.
  • 25. 2. Physical Level of Communication: • Neuro-linguistic programming (NLP) brought the importance of visual cues in how we communicate to many people’s attention. • Visual cues like eye contact, gestures, movements, stances, breathing, posture, and facial expressions influence how we feel and communicate. • When used with integrity, techniques like “matching and mirroring” people’s posture and gestures (and certain words too) can increase their receptivity of your message. • To communicate effectively on the physical level, it’s helpful to physically align with others, connecting with them in form and movement. It also helps to be mindful of your posture, facial expressions, and hand gestures.
  • 26. 3. Auditory Level of Communication: • The sound of our voice, including the tone, range, volume, and speed affects how our messages are received and interpreted by others. • For example, fast talkers will find it beneficial to slow their speech when speaking to a thoughtful, introverted person or risk being unheard. • Also, how we enunciate, inflect, and place emphasis on certain words affects how others interpret the meaning of what we say. • To communicate effectively on the auditory level, become aware of various auditory cues, speaking to others in a manner more akin to their own ways (another form of “matching and mirroring”).
  • 27. 4. Emotional Level of Communication: Few people appreciate how our emotional states affect what we communicate and how the message is interpreted by the recipient. In rhetoric, Aristotle’s pathos represents an appeal to the audience’s emotions. Are you more receptive to someone who is positive and life-affirming or one who is negative and critical? Enthusiastic or boring? The speaker’s emotions put the recipient in a particular state of mind and influence how the listener interprets what is said. To communicate effectively on the emotional level, become aware of your emotional state, learning to pause and release negative emotions before attempting to connect with others. Words delivered with pride, anger or fear are rarely well-received.
  • 28. 5. Energetic Level of Communication: • Also called the psychic level, this level of communication encompasses a vast range of unseen factors including a person’s level of consciousness, the frequency or harmonics of the message, and other subtle energies. • Some people seem to have an “X-factor”—a unique presence—that naturally imparts their messages to others with greater receptivity and understanding. • To communicate more effectively, hold the highest intention for the other person’s wellbeing. This requires a unique level of mindfulness generally cultivated through compassion practices. When we are centered in a state of mastery, we’re more likely to access this psychic dimension that holds great treasures of insights into others, helping us communicate with greater ease.
  • 29. Method of Communication: Determine purpose and audience. Collect information (Invention) Organize and outline information (Arrangement) Write the first draft (Style) Revise and edit (Memory) Publish output (Delivery)
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