2. COURSE CONTENT
Week Hour Topic
1 2 Overview of Understand body language
2 2 Non Verbal communication
3 2 Emotions
4 2 Moods
5 2 Understanding Perceptions and Personality Types
6 2 Facial Expressions
7 2 Midterm Exam
8 2 Common Gestures
9 2 Aligning Verbal and Non-Verbal Communication
10 2 Body Language in Group Discussion
11 2 Body Language in Public Speaking
12 2 Body Language in Interview
13 2 Body Language in Business
14 2 Body Languages Across Cultures
15 2 Final Exam
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5. WHAT IS BODY LANGUAGE?
Body language is nonverbal communication that involves body
movement.
“Gesturing” can also be termed as body language which is
absolutely non-verbal means of communication.
People in the workplace can convey information without even
speaking; through nonverbal communication.
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6. HOWDOES BODY SPEAK?
Like any spoken language, body language has words, sentences and
punctuation.
Each gesture is like a single word and one word may have several
different meanings.
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7. WHY IS BODY LANGUAGE IMPORTANT?
Body language plays a big role in insight as it gives us
messages about the other person , that we can interpret at an intuitive
level.
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10. GESTURE
Gestures should be observed in clusters to provide a more accurate
picture of person being observed.
While the mouth tells one story, gestures and posture may tell a
different story.
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11. COMMON GESTURE CLUSTERS:-
OPENNESS:
Open hands,
leaning slightly forward in the chair,
removing coat or jacket,
uncrossing arms and legs,
moving closer.
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12. COMMON GESTURE CLUSTERS:-
DEFENSIVENESS:
People who are defensive usually have
a rigid body,
arms or legs tightly crossed,
eyes glancing sideways or darting occasionally minimal eye contact,
lips pursed, fists clenched and downcast head .
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13. COMMON GESTURE CLUSTERS:-
EVALUATION:
Evaluation gestures say that the other person is being
thoughtful or is considering what you are saying. Sometimes in a
friendly way sometimes in an unfriendly way.
Typical evaluation gestures include :
hand to cheek,
leaning forward and
chin stroking .
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14. Sometimes evaluation gestures take on a critical aspect.
The body is more drawn back .
The hand is to the face but the chin is in the palm of the hand with
one finger going up the cheek and the other fingers positioned below
the mouth.
This is generally an unfavourable gesture.
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15. COMMON GESTURE CLUSTERS:-
READINESS
Is related to the goal-oriented high achiever with a concern for getting
things done.
It communicates dedication to a goal and is usually communicated by
sitting forward at the edge of a chair.
This may negatively give the appearance of being overly anxious
also.
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16. COMMON GESTURE CLUSTERS:-
NERVOUSNESS:
Clearing one’s throat,
Chain smoking.
Covering the mouth with hand,
Tapping fingers .
Whistling,
Twitching lips or face .
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17. COMMON GESTURE CLUSTERS:-
BOREDOM :
These unproductive feelings are usually conveyed by the
Looking at your watch or the exit.
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18. COMMON GESTURE CLUSTERS:-
ENTHUSIASM:
This is an emotion that you love to see in other people and they in you.
It is conveyed by
A small upper or inward smile ,
Hands open and arms extended outward ,
Eyes wide an alert ,
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19. Let’s Examine How Body Communicates, From Head To Toes….
HAPTER 10
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20. BODY MOVEMENT
Balance movements with verbal cues.
Avoid random movements.
Step forward to indicate you are arriving at a point.
Step back when concluding a point and signals the audience they can
relax momentarily.
Always lead with your foot nearest your destination .
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21. FACIAL EXPRESSIONS
Facial expressions reflect emotion, feelings and attitudes.
The face is one of the most reliable indicators of a person’s attitudes,
emotions & feelings.
By analysing facial expressions, interpersonal attitudes can be
discerned and feedback obtained.
Some people try to hide their true emotions. The term Poker Face
describes them
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22. Your face is watched whenever you speak.
Often the key determinant of the meaning behind a message.
Communicates your attitudes, feelings, and emotions more so than
any other part of your body.
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23. EYE CONTACT
To make people feel good and show your interest you must maintain
eye contact.
The easiest way to maintain eye contact naturally is to look at the
persons whole face above the tip of their nose
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