- Anna Oste has over 15 years of experience in software development and business implementation projects for Fortune 500 companies in retail and entertainment. - She has led many projects at Disney as a Senior Project Manager, including replacing the corporate intranet, selecting a new talent management system, and deploying a global emergency notification system. - Prior to Disney, she was a Project Manager at The TJX Companies where she managed projects including evaluating a new point of sale system for global rollout.

1. Anna Oste
508.677.5234
summersquish@yahoo.com
1
Professional Summary:
 15+ yearsof progressive experience in software development and business implementation projects for Fortune 500
companies in the retail and entertainment industries
 9+ yearspartnering to deliver global solutions (budgets $100K - $5M) both at the corporate enterprise level and
within/across individual business segments
 Recognized for a high level of service dedicated to client engagement while creating strategic, honest relationships and
collaborating effectively with all levels of business and IT
 Comfortable challenging the status quo in order to effectively influence change
 Proactive in critical thinking and analyzing risks to drive results often needed for growth
 Trusted to lead teams in the delivery of efficient technology solutions aligned with organizational goals
Professional Experience:
THE WALT DISNEYCOMPANY, Burbank, CA April 2013 – present
SeniorIT Project Manager, Client Engagement – Enterprise Human Resources
 IT liaison for Corporate Communications and Digital Media/Product Design teams, coordinating the high level, agile
implementation to replace the Home Page experience for our Corporate Intranet, a vehicle for communication to more
than 6,000 Corporate employees
 Led IT teams through technology assessment process for RFP/vendor selection of a new Talent Relationship
Management system for Talent Acquisition
SeniorIT Project Manager, Disney Technologies Solutions and Services (DTSS) – Corporate Finance
 Effectively engaged Corporate Credit & Collections team members in order to build trusting relationships both at the
core project and executive leadership levels
 Responsible for the approach and delivery of new a global credit solution, evaluating credit risk for companies which,
on a quarterly basis, represent over $7B in Accounts Receivable
 Accountable to drive the planning and prioritization of the global deployment, ensuring process solutions are aligned
with business goals
SeniorIT Project Manager, Disney Technologies Solutions and Services (DTSS) – Corporate Legal Services
 Coordinated a plan for global requirements gathering and third party vendor RFI to assist the Legal Operations Team
in the discovery of a new Matter Intake and Rate Management Solution
 Created and executed an efficient project plan and to deliver Internet Infringement Tracking System (ITS) for Legal
Anti-Piracy Team (multi-phased project - $800K total budget)
 Assuming Project Management responsibilities during the development for Phase 1, successfully re-directed the Anti-
Piracy Team, removing obstacles by clarifying project roles and responsibilities and enforcing project governance,
ultimately driving the project status back to GREEN
 Developed of Phase 2 business case, backlog and estimates for project budget (PAR)
 Carefully monitored planned vs. actual costs across several teams (DTSS, IBM, TCOE, DBA, BI) in order to maximize
resource productivity and project budget
 Conducted daily scrum meetings and post sprint retrospectives to collaborate on open items, track progress of
development, testing and deployment tasks in an active agile environment.
 Communicated project status to entire team via weekly team meetings and formal dashboard reports
 Managed risks, issues and key decisions, leveraging options for critical contingency and mitigation when necessary
 Worked with Testing Center of Excellence (TCOE) and IBM technical teams across several time zones to track and
resolve defects during System/Integration and User Acceptance Testing (UAT)
 Recognized by Anti-Piracy Team as a key driver for successful delivery for both project phases

2. Anna Oste
508.677.5234
summersquish@yahoo.com
2
Project Manager, Disney Technologies Solutions and Services (DTSS) - Global Security Systems & Crisis Management
 Successfully deployed Global Emergency Notification System (GENS) – a software as a service (SaaS) solution,
enabling Disney’s Crisis Management and Corporate Communications teams to immediately alert any of Disney’s
225,000 employees globally ($577K budget)
 Coordinated an SAP interface integration for application access to employee and personal data
 Executed completion and approval for Disney’s 3rd party Security Assessment including specific PII encryption
requirements and Safe Harbor
 Used critical thinking skills to research and propose areas for streamlining processes or using existing functionality for
additional benefit to the business (e.g. leveraging employee portal as an option for employees to include additional
personal information)
 Assessed risk and impact of rapidly changing business requests to overall project budget and timeline
 Consistently maintained open communications among project participants and affected parties
 Drove completion of Lenel Enterprise System Upgrade for Global Security Systems Team and task estimation process
to roll out Lenel Enterprise for Theme Parks & Resorts and all international locations ($60K budget)
Project Manager, Disney Technologies Solutions and Services (DTSS) – Corporate Facilities
 Implemented a hosted, furniture inventory tracking system (Windfall), for Real Estate and Facilities Team ($95K
budget)
THE TJX COMPANIES, Framingham, MA May 2011 – August 2012
Project Manager, Corporate Services IT
 Led global program initiative to evaluate Oracle Point of Sale (ORPOS) v13.4 software for POS replacement (3,000
locations, 30,000 registers, $30B in revenue) across 5 countries
 Managed selection process for a third party implementation partner
 Successfully managed relationships between Oracle, third party implementation provider and internal business/IT
teams to execute Conference Room Pilots in both the US and UK
 Reported directly to Senior Executive Board including heads of business for all TJX chains
 Proved Oracle to be the strategic choice to move forward. Executive Leaders accepted a three year/$65M proposal
including the re-design of architecture platforms, hardware refresh and significant change in current business
processes, giving TJX an opportunity for revenue growth and a competitive edge
 Facilitated upgrade of fiscal printers in Poland to remain compliant with government regulations
 Creatively championed new technology to gain buy-in from both global leaders and diverse/global groups of end users
for successful change management
GAP INC, San Francisco, CA November 1994 – May 2011
IT Project Manager/Lead Business Systems Analyst, HR and Finance 2006 – 2011
 Managed several ASP vendor implementations for benefits departments, including encryption of personal data (PII),
legal documentation repositories, EDI enablement and stock administration
 Completed Oracle HRMS implementations in the UK, Japan and France
 Deployed Oracle Financials upgrade in US market
 Extensive experience in deck development and business case presentation to portfolio team and senior management
for formal scope and budget approvals
 Managed all Project Management Office required templates, working cross functionally for timelines, estimates, budget
forecasts and project resource plans
 Developed and managed Microsoft project plans both internally and in collaboration with external vendors (i.e. ASP
vendors and 3rd party offshore developers)

3. Anna Oste
508.677.5234
summersquish@yahoo.com
3
 Assembled strong, matrix delivery teams for resources located both on and offshore
 Tracked projected vs. actual cost, timeline and task assignments for all team members
 Prepared and communicated regular status reports to project team, stakeholders and senior management
 Creatively delivered “fast tracked“ initiatives to meet fiscal funding deadlines or “peak freeze” restrictions
Lead Business Analyst, IT - Brand and Supply Chain 2001 – 2006
 Gathered consensus and formal approval for key documents and decisions
 Collaborated with SME’s to understand changes in current process and impact to end users
 Worked with technical teams and architects to ensure that technical design documents met all business rules and
requirements and solutions met all required facets of enterprise requirements for security, infrastructure, capacity
planning, data volume, etc.
 Ensured compliance with all SOX and PMO regulations for internal/external project audits
 Documented approvals for test strategies, plans and scripts
 Participated in System/Integration Test and facilitated Global UAT, fully understanding all open defects and facilitating
daily test calls driving issue resolution
Skills Summary:
Project Methodologies Waterfall, Scrum/Agile, Kaizen, LEAN concepts
Microsoft Tools MS Project, Word, Excel, PowerPoint, Outlook, Access and Visio
Oracle Tools PeopleSoft HRMS v8.8/9.1, Oracle Financials v12.0
Project Management Tools Clarity, IQNavigator, SharePoint
Reporting Tools Crystal Reporting, Business Objects, MicroStrategy, Oracle Discoverer
Defect Tracking Tools Quality Center, HP Test Director (Test Lab, Test Plan, Defect Tracking), ALM
Staff Management Management of store teams (100+) including hiring, scheduling, training,
development and performance reviews, Project teams ranging from 3-15 resources
Education/Training:
Oracle University
Introduction to PeopleSoft for HRMS Rel. 9.1 – Certificate, 2010
George Washington University, School of Business
How to Gather and Document User Requirements Course - Certificate, 2007
Scheduling and Cost Control for Project Management Course - Certificate, 2007
Babson College, Wellesley, MA
Bachelor of Science Degree, Marketing - 1993