This document discusses 9 types of non-verbal communication: kinesics, silence, haptics, chronemics, paralanguage, physical appearance, artifacts, proxemics, and environment. It focuses on kinesics, which includes body language, movements, facial expressions, posture, and eye contact. Being self-aware of one's non-verbal communication is important for portraying the right message and navigating social interactions effectively. Silence can also communicate emotions and messages depending on the context and culture. Understanding non-verbal communication helps improve one's communication skills and ability to perceive and connect with others.

1. Non-Verbal Communication:
What you need to know to
communicate effectively
By: Group 2
Ashley

2. Introduction to the 9 kinds of non-verbal
communication
• Kinesics
• Silence
• Haptics
• Chronemics
• Paralanguage
• Physical appearance
• Artifacts
• Proxemics
• Environment
Ashley

3. Kinesics
• The main areas to understand are; body language, movements,
facial expressions, posture and eye contact.
• From these key parts of kinesics you can communicate emotions
but also represent yourself by your type of posture and eye
contact.
• Being self-aware is key to
showing your personality as it is.
Ashley

4. Body Language, Movements and Posture
Ashley
Your body language is unique to you but it is important
that you are portraying the right message. In the example,
you can see the body language and postures yet, envision
the movements that take place with these types of
communication.
The person who is showing signs of being defensive can
slowly move their body position to one of being annoyed.
If you can understand how to read these types of body
language you will better navigate through channels of
communication as body language, movements and posture
can change throughout the course of conversation.
Have you seen body language change through a
conversation? What did you think? Did you change your
approach in communication?

5. Facial Expressions
In the picture, you can see the seven
universal facial expressions of emotions.
Being able to identify facial expressions
can help identify intentions, motivations,
emotional state, and personality.
Imagine having an interview and you meet
your potential boss, do they smile and
greet you with a handshake? Or what if
they simply said, “Please take a seat, and
tell me about yourself?”
Which boss seems more inviting, positive,
professional, and perhaps more fun?
Ashley

6. Eye Contact
• Consider this scenario for eye contact:
• Michael Gonchar said, Many people can roll their eyes, but adolescent girls
have practically monopolized the ocular gesture as a form of communication.
Adults on the receiving end of an eye roll are often offended, and sometimes
that's just what the girl had in mind. But frequently, it's not. Eye-rolling serves
a variety of purposes, and the meanings behind the mannerism tell us a lot
about what it's like to be a teenager.
• Now, learning how to manage your communication through eye contact not only
is how you chose to send a message to the receiver but also, understanding how
such behavior will be perceived and decoded.
• As we have navigated through kinesics you should become aware of how you
portray yourself to others and how others may perceive you. Can you think of
any improvements you can make to your posture, body language, or eye
contact?
Ashley

7. Silence – What is really being said?
• Can be a sign of being uncomfortable
• Expressing emotions such as, anger or sadness
• Used to create emotion during a pause in communication
• Can be used to prevent communication
• Silence is viewed differently in each culture
• Silence and Kinesics work together to portray messages
• Silence is used when someone is thinking
Ashley

8. References
• Matsumoto, D., & Hwang, H. C. (2015). Facial Expressions/Universal. In J. M. Bennett (Ed.), The SAGE Encyclopedia of Intercultural
Competence (Vol. 1, pp. 330-332). Los Angeles: SAGE Reference. Retrieved from
http://go.galegroup.com.tacomacc.idm.oclc.org/ps/i.do?p=GVRL&sw=w&u=tacoma_comm&v=2.1&it=r&id=GALE%7CCX6279400115&si
d=summon&asid=40f4680ef0897c2ee8cb33566947d4d9 (p. 332)
• Gonchar, M. (2016). Student question | what does your body language communicate?