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Body language
What is Body Language ?
Body language is non-verbal communication
involving body movement.
People in the workplace convey a great deal of
information without even speaking - through
“Gesturing" , posture, expressions, etc.
7 % VERBAL (Conveyed
through words)
38 % VOCAL (intonation ,
pitch, pauses , etc)
55 % NON VERBAL (body
language)
Body language includes the gestures,
postures, movements and expressions
that a person uses to communicate.
Why is Body Language so
important?
People remember more of
what they see than what
they hear.
Long after a meeting, we
are likely to have forgotten
the exact words someone
used, but we may retain a
vivid image of the same
person's facial expression.
What we are trying to deliver through verbal
means might not be exactly similar to what we are
delivering from our non-verbal means.
Believed
When verbal and nonverbal cues contradict one another,
the non-verbal cues are more likely to be believed.
Body Language Speaks Even When You Don't
•Facial expression
• Eye contact
• Gestures
•Posture and stance
•Space relationship
•Touch
Body Language
KINESICS PROXEMICS HAPTICS
Kinesics
It is the study of body movements to judge the inner
state of emotions expressed through different parts of
the body.
Expression Interpretation
 Sideways Glance Suspicion
 Steady eye contact Active listener
 No eye contact Disinterest
 Veiled eyes Boredom
Facial Expression
The face tells a lot about feelings. When you speak,
more than any other part of the body, your face will
communicate most clearly your attitudes, feelings
and emotions..
Eye contact
• Speaking information
• Showing attention and
interest
• Inviting and controlling
interaction
• Domineering, threatening,
influencing others
• Providing feedback during
speech
• Revealing attitudes
“Eyes are so transparent that through them one sees the soul.”
Gestures
Notice how you sit, how you stand, how you use you
hands and legs, what you do while talking to someone.
All these indicate your Personality!
BE AWARE OF
YOURSELF !
What you do might be interpreted in several ways, depending
on the setting and who you are talking to.
Some common interpretations of body language and often
more effective ways to communicate with your body.
Body Language
NON-VERBAL BEHAVIOR INTERPRETATION
Brisk, erect walk Confidence
Standing with hands on hips Readiness, aggression
Sitting with legs crossed, foot kicking
slightly
Boredom
Sitting, legs apart Open, relaxed
Arms crossed on chest Defensiveness
Walking with hands in pockets,
shoulders hunched
Dejection
Hand to cheek Evaluation, thinking
Touching, slightly rubbing nose Rejection, doubt, lying
Rubbing the eye Doubt, disbelief
Hands clasped behind back Anger, frustration, apprehension
Locked ankles Apprehension
Head resting in hand, eyes downcast Boredom
Rubbing hands Anticipation
Sitting with hands clasped behind
head, legs crossed
Confidence, superiority
Open palm Sincerity, openness, innocence
Pinching bridge of nose, eyes closed Negative evaluation
Tapping or drumming fingers Impatience
Pointing fingers Authoritative
Patting/fondling hair Lack of self-confidence; insecurity
Tilted head Interest
Stroking chin Trying to make a decision
Looking down, face turned away Disbelief
Biting nails Insecurity, nervousness
Pulling or tugging at ear Indecision
THE CONFIDENT LOOK
STRESSED AND TENSED
THE BODY LANGUAGE SPEAKS !
SMILE
Mahatma Gandhi has also mentioned that,
“You are not completely dressed until your face wears a
SMILE ".
KEEP SMILING, EVEN IN
DIFFICULT SITUATIONS. IT COSTS
NO MONEY,
JUST STRETCHING YOUR FACIAL
MUSCLE! JUST GIVE AN
INNOCENT GENUINE
SMILE
A smile is the best in ‘BODY
LANGUAGE’ that any person
can project, beware of the fake
smile it is very easy to
recognize one.
Do’s and the Don'ts
How do I know as to what I am doing is right or not ……..????
OR
What is My Body Language like !!!!!
Let us find out.
Have eye contact, but don’t
stare
If there are several people you
are talking to, give them all
some eye contact to create a
better connection and see if
they are listening.
Keeping too much eye-contact
might creep people out.
Giving no eye-contact might
make you seem insecure.
Nod when they are talking -
Nod once in a while to signal that you are listening.
Don’t cross your
arms
You have probably already
heard you shouldn’t cross your
arms as it might make you
seem defensive or guarded.
Don’t be afraid to take up some
space
Taking up space by for example sitting or standing with your legs
apart a bit signals self-confidence and that you comfortable in your
own skin..
Relax your shoulders
When you feel tense it’s
easily winds up as tension
in your shoulders.They
might move up and
forward a bit.Try to relax.
Try to loosen up by
shaking the shoulders a bit
and move them back
slightly.
Sitting Posture
Don’t slouch, sit up straight
But in a relaxed way, not in a too tense manner .
PRACTICE
Don’t touch your face
It might make you
seem nervous and
can be distracting
for the listeners or
the people in the
conversation.
Keep your head up
Don’t keep your eyes on
the ground, it might
make you seem
insecure and a bit lost.
Keep your head up
straight and have eye
contact.
Use your hands more
confidently
Instead of fidgeting with
your hands and scratching
your face use them to
communicate what you are
trying to say.
Use your hands to describe
something or to add weight
to a point you are trying to
make.
Try to avoid, phase out or transform fidgety movement and
nervous ticks such as shaking your leg or tapping your fingers
against the table rapidly.
Don’t fidget
Keep a good attitude
Last but not the
least, keep a
positive, open and
relaxed attitude.
How you feel will
come through in
your body language
and can make a
major difference.
Proxemics
The nonverbal study of
space and distance. It is
embarrassing if the more we
move back the more the
other person comes
forward.
Let people have their personal
space, don’t invade. it.
Territory
Intimate
Touching
6-18”
Personal
Close -1½ to 2½
feet
Far - 2½ to 4 ½ feet
Social
Close 4-6 feet
Far 7-12 feet
Public
Close - 12-25 feet
Far - 25 feet or greater
HAPTICS
Body contact : Accidental
Touch : Deliberate
Types of Touch:
• functional
• social
• genial
• passionate
Points to look smart and attractive
eye contact
• facial expression
• head movements
• gestures
• postures
• proximity
• body contact
• appearance & physique
You can change your body language but as all new
habits, it takes a while. And if you try and change
too many things at once it might become
confusing and feel overwhelming.
Body language

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Body language

  • 2.
  • 3.
  • 4. What is Body Language ? Body language is non-verbal communication involving body movement. People in the workplace convey a great deal of information without even speaking - through “Gesturing" , posture, expressions, etc.
  • 5. 7 % VERBAL (Conveyed through words) 38 % VOCAL (intonation , pitch, pauses , etc) 55 % NON VERBAL (body language) Body language includes the gestures, postures, movements and expressions that a person uses to communicate.
  • 6. Why is Body Language so important? People remember more of what they see than what they hear. Long after a meeting, we are likely to have forgotten the exact words someone used, but we may retain a vivid image of the same person's facial expression.
  • 7. What we are trying to deliver through verbal means might not be exactly similar to what we are delivering from our non-verbal means.
  • 8. Believed When verbal and nonverbal cues contradict one another, the non-verbal cues are more likely to be believed. Body Language Speaks Even When You Don't
  • 9.
  • 10. •Facial expression • Eye contact • Gestures •Posture and stance •Space relationship •Touch Body Language KINESICS PROXEMICS HAPTICS
  • 11. Kinesics It is the study of body movements to judge the inner state of emotions expressed through different parts of the body. Expression Interpretation  Sideways Glance Suspicion  Steady eye contact Active listener  No eye contact Disinterest  Veiled eyes Boredom
  • 12. Facial Expression The face tells a lot about feelings. When you speak, more than any other part of the body, your face will communicate most clearly your attitudes, feelings and emotions..
  • 13. Eye contact • Speaking information • Showing attention and interest • Inviting and controlling interaction • Domineering, threatening, influencing others • Providing feedback during speech • Revealing attitudes “Eyes are so transparent that through them one sees the soul.”
  • 14. Gestures Notice how you sit, how you stand, how you use you hands and legs, what you do while talking to someone. All these indicate your Personality!
  • 15. BE AWARE OF YOURSELF ! What you do might be interpreted in several ways, depending on the setting and who you are talking to. Some common interpretations of body language and often more effective ways to communicate with your body.
  • 16. Body Language NON-VERBAL BEHAVIOR INTERPRETATION Brisk, erect walk Confidence Standing with hands on hips Readiness, aggression Sitting with legs crossed, foot kicking slightly Boredom Sitting, legs apart Open, relaxed Arms crossed on chest Defensiveness Walking with hands in pockets, shoulders hunched Dejection Hand to cheek Evaluation, thinking Touching, slightly rubbing nose Rejection, doubt, lying Rubbing the eye Doubt, disbelief Hands clasped behind back Anger, frustration, apprehension Locked ankles Apprehension
  • 17. Head resting in hand, eyes downcast Boredom Rubbing hands Anticipation Sitting with hands clasped behind head, legs crossed Confidence, superiority Open palm Sincerity, openness, innocence Pinching bridge of nose, eyes closed Negative evaluation Tapping or drumming fingers Impatience Pointing fingers Authoritative Patting/fondling hair Lack of self-confidence; insecurity Tilted head Interest Stroking chin Trying to make a decision Looking down, face turned away Disbelief Biting nails Insecurity, nervousness Pulling or tugging at ear Indecision
  • 19. STRESSED AND TENSED THE BODY LANGUAGE SPEAKS !
  • 20. SMILE Mahatma Gandhi has also mentioned that, “You are not completely dressed until your face wears a SMILE ".
  • 21. KEEP SMILING, EVEN IN DIFFICULT SITUATIONS. IT COSTS NO MONEY, JUST STRETCHING YOUR FACIAL MUSCLE! JUST GIVE AN INNOCENT GENUINE SMILE A smile is the best in ‘BODY LANGUAGE’ that any person can project, beware of the fake smile it is very easy to recognize one.
  • 22. Do’s and the Don'ts How do I know as to what I am doing is right or not ……..???? OR What is My Body Language like !!!!! Let us find out.
  • 23. Have eye contact, but don’t stare If there are several people you are talking to, give them all some eye contact to create a better connection and see if they are listening. Keeping too much eye-contact might creep people out. Giving no eye-contact might make you seem insecure.
  • 24. Nod when they are talking - Nod once in a while to signal that you are listening.
  • 25. Don’t cross your arms You have probably already heard you shouldn’t cross your arms as it might make you seem defensive or guarded.
  • 26. Don’t be afraid to take up some space Taking up space by for example sitting or standing with your legs apart a bit signals self-confidence and that you comfortable in your own skin..
  • 27. Relax your shoulders When you feel tense it’s easily winds up as tension in your shoulders.They might move up and forward a bit.Try to relax. Try to loosen up by shaking the shoulders a bit and move them back slightly.
  • 29. Don’t slouch, sit up straight But in a relaxed way, not in a too tense manner . PRACTICE
  • 30. Don’t touch your face It might make you seem nervous and can be distracting for the listeners or the people in the conversation.
  • 31. Keep your head up Don’t keep your eyes on the ground, it might make you seem insecure and a bit lost. Keep your head up straight and have eye contact.
  • 32. Use your hands more confidently Instead of fidgeting with your hands and scratching your face use them to communicate what you are trying to say. Use your hands to describe something or to add weight to a point you are trying to make.
  • 33. Try to avoid, phase out or transform fidgety movement and nervous ticks such as shaking your leg or tapping your fingers against the table rapidly. Don’t fidget
  • 34. Keep a good attitude Last but not the least, keep a positive, open and relaxed attitude. How you feel will come through in your body language and can make a major difference.
  • 35. Proxemics The nonverbal study of space and distance. It is embarrassing if the more we move back the more the other person comes forward. Let people have their personal space, don’t invade. it.
  • 36. Territory Intimate Touching 6-18” Personal Close -1½ to 2½ feet Far - 2½ to 4 ½ feet Social Close 4-6 feet Far 7-12 feet Public Close - 12-25 feet Far - 25 feet or greater
  • 37. HAPTICS Body contact : Accidental Touch : Deliberate Types of Touch: • functional • social • genial • passionate
  • 38. Points to look smart and attractive eye contact • facial expression • head movements • gestures • postures • proximity • body contact • appearance & physique
  • 39. You can change your body language but as all new habits, it takes a while. And if you try and change too many things at once it might become confusing and feel overwhelming.