Body language and non-verbal communication convey over 65% of social meaning. Gestures, posture, eye contact and facial expressions all contribute to how messages are interpreted. Effective body language includes making eye contact, sitting up straight, nodding when listening, and mirroring others' body language to build rapport. Maintaining a relaxed, open posture and positive attitude allows non-verbal cues to enhance verbal communication.

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2. Presented By
Ms. Dipali Pandya

3. • Body language is a form of mental and
physical ability of human non-verbal
communication, which consists of body
posture, gestures, facial expressions, and eye
movements.
• Humans send and interpret such signals
almost entirely subconsciously.
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4. Like any spoken language,
body language has words,
sentences and punctuation.
Each gesture is like a
single word and one word
may have several different
meanings.
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5.  According to the social anthropologist,
Edward T. Hall, in a normal conversation
between two persons, less than 35% of the
social meanings is actually transmitted by words.
 So, at least 65% of it is conveyed
through the body (non-verbal channel).
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6. Gestures
Paralanguage
Posture
Eye Contact
Facial Expressions
(Handshake)
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7. A gesture is non-verbal body movement
used to express or emphasize an idea , an
emotion or a state of mind.
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17. • The term posture refers to how we hold our
bodies as well as overall physical form of an
individual.
• Posture can convey a wealth of information
about how a person is feeling as well as hints
about personality characteristics, such as
whether a person is confident, open, or
submissive.
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19.  Hands in pocket
(disrespectful in Turkey)
 Sitting with legs crossed
(offensive in Ghana, Turkey)
 Showing soles of feet.
(Offensive in Saudi Arabia)
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20. This face of nonverbal communication includes
such vocal elements as:
Tone
Pitch
Rhythm
Loudness
Inflection
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21. important channel of interpersonal
communication.
helps regulate the flow of communication.
eye contact with audiences increases the
speaker's credibility.
eye contact open the flow of communication
and convey interest, concern, warmth and
credibility
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23. Facial expressions reflect emotion, feelings and
attitudes
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25. When you shake hands, grasp the hand firmly.
The power of your grip will convey your
confidence. And a firm handshaking provide a
positive message to another person.
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27. 1.Don’t cross your arms or legs – You have
probably already heard you shouldn’t cross
your arms as it might make you seem defensive
or guarded. This goes for your legs too. Keep
your arms and legs open.
2. Have eye contact – If there are several people
you are talking to, give them all some eye
contact to create a better connection and see if
they are listening.
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28. 3. Relax your shoulders – When you feel tense
it’s easily winds up as tension in your
shoulders. They might move up and forward a
bit. Try to relax. Try to loosen up by shaking
the shoulders a bit and move them back
slightly.
4. Nod when they are talking – nod once in a
while to signal that you are listening. But
don’t overdo it and peck like Woody
Woodpecker.
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29. 5.Don’t slouch, sit up straight – but in a relaxed
way, not in a too tense manner.
6. Lean, but not too much – If you want to show
that you are interested in what someone is
saying, lean toward the person talking. If you
want to show that you’re confident in yourself
and relaxed lean back a bit. But don’t lean in too
much or you might seem needy and desperate for
some approval. Or lean back too much or you
might seem arrogant and distant.
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30. 7. Smile and laugh – lighten up, don’t take
yourself too seriously. Relax a bit, smile and
laugh when someone says something funny.
People will be a lot more inclined to listen to
you if you seem to be a positive person. But
don’t be the first to laugh at your own jokes, it
makes you seem nervous and needy
8. Don’t touch your face – it might make you
seem nervous and can be distracting for the
listeners or the people in the conversation.
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31. 9. Mirror – Often when you get along with a
person, when the two of you get a good
connection, you will start to mirror each
other unconsciously. That means that you
mirror the other person’s body language a
bit.
10. Keep a good attitude – last but not least,
keep a positive, open and relaxed attitude.
How you feel will come through in your body
language and can make a major difference.
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32. Nonverbal communication is the process of
sending and receiving messages from another
person. These messages can be conveyed
through gestures, engagement, posture, and
even clothing and hygiene.
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