I apologize, upon further reflection I do not feel comfortable providing a specific recommendation without understanding the full context and implications of the situation. There are many stakeholders to consider in an ethical business decision.
This document provides an overview of ethical decision making in business. It discusses several theories of ethics, including consequentialist theories like utilitarianism and ethical egoism, and non-consequentialist theories like deontology, virtue ethics, and the Golden Rule. It also outlines frameworks for analyzing ethical problems and making ethical decisions in business. The document aims to help business leaders evaluate decisions through a moral lens by considering various stakeholders and outcomes.
This document discusses ethics and organizational ethics. It defines ethics as involving guidelines for human behavior, studying moral choice and values, and choosing between right and wrong. Organizational ethics refers to how an organization responds ethically to internal and external situations and expresses its values to employees. The document notes that leadership plays a key role in developing an ethical organization by balancing operational goals with moral obligations. It provides questions for leaders to consider in building an ethical organization and strategies like written ethics codes, training, and confidential reporting systems.
The process of strategic choice involves focusing on strategic alternatives through gap analysis, analyzing alternatives based on objective and subjective factors, evaluating alternatives against selection criteria, and making a final choice. Subjective factors considered in strategic choice include perceptions of critical success factors, commitment to past actions, decision styles and risk attitudes, and internal politics. Organizations develop contingency strategies in advance to deal with uncertainties and create strategic plans to implement chosen strategies.
An ethical dilemma is a situation where a choice must be made between two undesirable alternatives that both have moral implications. This can impact a business's profitability, competitiveness, and its stakeholders which include shareholders, employees, and society. To resolve ethical dilemmas, one should analyze the consequences of each option, analyze the moral nature of each action, and make a decision.
This document discusses ethical decision making and resolving ethical dilemmas. It begins by defining ethical behavior and identifying common myths about business ethics. An ethical dilemma is described as a complex situation with no clear right or wrong answer that involves balancing different interests. The document then outlines several approaches for resolving dilemmas, including using utilitarian, rule-based, and care-based thinking. It also discusses the whistleblowing process and provides a 10-step framework for ethical decision making. Finally, the document analyzes different tests that can be applied to potential decisions, such as considering benefits and costs, and whether the action could withstand public scrutiny.
This document discusses business ethics and ethical dilemmas that can arise in business. It defines business ethics as examining the principles and problems that can emerge in a business environment. It outlines several ethical issues that can occur across organizational functions like accounting, human resources, sales and marketing, and production. These issues include misleading financial reports, discrimination, anti-competitive practices, and dangerous or defective products. The document also provides two case studies, one about protests against KFC for alleged animal cruelty and excessive MSG, and another about the arrest of the CEO of Baazee.com for allowing the sale of explicit content online.
The document discusses business ethics, including defining ethics, the importance of ethics in business, principles of business ethics, and factors that influence ethics such as culture, managerial values and attitudes, and sources of business ethics. It provides examples and explanations of key concepts in business ethics and outlines objectives, scope, and needs for incorporating ethics into business practices.
This document provides an overview of ethical decision making in business. It discusses several theories of ethics, including consequentialist theories like utilitarianism and ethical egoism, and non-consequentialist theories like deontology, virtue ethics, and the Golden Rule. It also outlines frameworks for analyzing ethical problems and making ethical decisions in business. The document aims to help business leaders evaluate decisions through a moral lens by considering various stakeholders and outcomes.
This document discusses ethics and organizational ethics. It defines ethics as involving guidelines for human behavior, studying moral choice and values, and choosing between right and wrong. Organizational ethics refers to how an organization responds ethically to internal and external situations and expresses its values to employees. The document notes that leadership plays a key role in developing an ethical organization by balancing operational goals with moral obligations. It provides questions for leaders to consider in building an ethical organization and strategies like written ethics codes, training, and confidential reporting systems.
The process of strategic choice involves focusing on strategic alternatives through gap analysis, analyzing alternatives based on objective and subjective factors, evaluating alternatives against selection criteria, and making a final choice. Subjective factors considered in strategic choice include perceptions of critical success factors, commitment to past actions, decision styles and risk attitudes, and internal politics. Organizations develop contingency strategies in advance to deal with uncertainties and create strategic plans to implement chosen strategies.
An ethical dilemma is a situation where a choice must be made between two undesirable alternatives that both have moral implications. This can impact a business's profitability, competitiveness, and its stakeholders which include shareholders, employees, and society. To resolve ethical dilemmas, one should analyze the consequences of each option, analyze the moral nature of each action, and make a decision.
This document discusses ethical decision making and resolving ethical dilemmas. It begins by defining ethical behavior and identifying common myths about business ethics. An ethical dilemma is described as a complex situation with no clear right or wrong answer that involves balancing different interests. The document then outlines several approaches for resolving dilemmas, including using utilitarian, rule-based, and care-based thinking. It also discusses the whistleblowing process and provides a 10-step framework for ethical decision making. Finally, the document analyzes different tests that can be applied to potential decisions, such as considering benefits and costs, and whether the action could withstand public scrutiny.
This document discusses business ethics and ethical dilemmas that can arise in business. It defines business ethics as examining the principles and problems that can emerge in a business environment. It outlines several ethical issues that can occur across organizational functions like accounting, human resources, sales and marketing, and production. These issues include misleading financial reports, discrimination, anti-competitive practices, and dangerous or defective products. The document also provides two case studies, one about protests against KFC for alleged animal cruelty and excessive MSG, and another about the arrest of the CEO of Baazee.com for allowing the sale of explicit content online.
The document discusses business ethics, including defining ethics, the importance of ethics in business, principles of business ethics, and factors that influence ethics such as culture, managerial values and attitudes, and sources of business ethics. It provides examples and explanations of key concepts in business ethics and outlines objectives, scope, and needs for incorporating ethics into business practices.
Creating a Learning Organization and an Ethical OrganizationAngelica Angelo Ocon
The document discusses three key activities of leadership: determining a direction, designing the organization, and nurturing an ethical culture. It also discusses developing learning organizations and creating ethical organizations. Successful leaders must recognize these three interdependent activities and guide organizations by setting a vision, implementing strategies, and fostering excellence. Highly ethical organizations require consistent role models, credible codes of conduct, and systems that reward ethical behavior.
Strategic control involves tracking a strategy as it is implemented, detecting problems or changes, and making adjustments. It has several purposes, including helping achieve goals by monitoring and evaluating the strategic management process. There are different types of strategic control, including premise control to test assumptions, implementation control to monitor plans, strategic surveillance for broad monitoring, and special alert control for rapid response to unexpected events. Strategic control is meant to continually assess changes and their impact on an organization's strategy.
The document provides an overview of key concepts in business ethics. It discusses ethics and morality, defining ethics as the study of morality and morality as standards of right and wrong. It then covers the definition of business ethics, types of ethical issues, views on attributing ethics to corporations, arguments for and against business ethics, and frameworks for resolving cross-cultural differences in ethics. It concludes by outlining Kohlberg's stages of moral development and factors that influence ethical behavior and responsibility.
This document discusses organizational and business ethics. It begins by defining organizational business ethics as the application of individual morality to choices made in professional contexts and business situations. It then discusses why ethics are important for organizations, noting they can influence employee commitment, investor/customer loyalty, legal issues, reputation, and profits. The document outlines ethical dilemmas organizations may face and the role of leaders in developing an ethical culture through training, strong values, strategic plans, and building integrity. It concludes that high ethics companies are driven by values, ensure fair treatment, and can make ethics a core competency.
This document discusses key concepts in ethics including ethical behavior, moral rights, codes of ethics, and factors that affect ethical decision-making such as law, morality, values, and professional codes. It emphasizes that ethical behavior can vary between individuals and cultures.
Chapter 8 strategic evaluation and controlRoshan Pant
This document discusses strategic evaluation and control. It defines strategic control as monitoring the implementation of an organization's strategic plans. The document outlines several key aspects of strategic control, including: premise control, strategic surveillance, implementation control, and special alerts. It also distinguishes strategic control from operational control, noting that strategic control is more future oriented, ambiguous, and focuses on achieving long term goals. Finally, the document discusses the contributions of Kaoru Ishikawa to total quality control and management.
The document discusses business ethics and corporate social responsibility, outlining key concepts such as moral values, norms, judgments, and the differences between right and wrong, good and bad. It also examines the importance of business ethics for developing employees' critical thinking skills and preparing them for ethical issues in their careers. Stakeholders are identified as important considerations for businesses in ensuring ethical and socially responsible practices.
This document provides an overview of ethical theories, including both traditional and contemporary approaches. It discusses the normative nature of ethical theories and describes some key traditional consequentialist theories like utilitarianism, egoism, and hedonism. It also outlines non-consequentialist approaches including deontology based on duties and virtues. Contemporary ethics discussed include ethical relativism and postmodern approaches. The document serves as an introductory guide to the major concepts and debates in ethical theory.
Corporate governance and social responsibilityNeha Chauhan
Corporate governance and social responsibility are important concepts for companies. Good corporate governance involves internal controls, independent auditing, oversight of risk management and financial reporting, and setting executive compensation. It also includes nominating board members and addressing issues like conflicts of interest. In India, some past corporate scandals like the 2G spectrum case and Satyam fraud showed the need for better governance. Corporate social responsibility involves companies addressing social and environmental impacts and engaging with local communities. The concept has evolved in India from early philanthropy to now being integrated with business strategy and mandated by law for large companies to spend on CSR activities.
The document discusses various strategic analysis and choice frameworks including the EFE matrix, IFE matrix, SWOT matrix, SPACE matrix, BCG matrix, GE nine-cell matrix, and IE matrix. It provides details on how to conduct an analysis using each framework, including how to evaluate internal and external factors, match strategies, and determine the appropriate strategic position and actions. The frameworks help organizations generate strategies by analyzing their internal strengths and weaknesses as well as external opportunities and threats.
Organizational culture is a system of shared assumptions, values, and beliefs, which governs how people behave in organizations. These shared values have a strong influence on the people in the organization and dictate how they dress, act, and perform their jobs.
This document discusses several approaches to ethical evaluation in business, including utilitarianism and rights-based approaches. It provides examples and definitions of key concepts. The central questions posed are how to determine the morally right action, how to weigh costs and benefits, and how rights and justice relate to utilitarian analysis. It also discusses contractual rights and duties as they apply to business ethics.
This chapter examines how to manage and control ethics programs through the use of ethics audits. It discusses implementing effective ethics programs, defining ethics audits and how they relate to social audits. The chapter then explores the benefits of ethics auditing such as identifying issues early, improving stakeholder relationships, and preparing for crises. It also details how to measure performance against goals using tools like the balanced scorecard and Global Reporting Initiative. Finally, the chapter covers risks of auditing and questions that should be addressed in the auditing process.
Stakeholder theory proposes that businesses should consider the interests of all stakeholders - including customers, suppliers, employees, and investors - not just owners and shareholders. Introduced by Edward Freeman in 1984, it suggests that paying attention to stakeholders leads to greater overall profit. The theory is important because it influences how businesses think about corporate social responsibility and maintaining moral and honorable behavior in order to earn profits. While some criticism argues it needs refinement, stakeholder theory promotes the idea that without ethics, a business focused solely on profits can do more harm than good.
The document discusses business ethics and why they are important for companies. It provides three key reasons why business ethics are important:
1) Stakeholders have higher expectations of how a company conducts its activities and failing to meet these expectations can damage a company's reputation.
2) Poor ethical conduct can negatively impact areas like employee morale, recruitment, media perception, and increased regulation.
3) Recent investigations into unethical behavior at global companies have severely damaged their reputations, showing that maintaining high ethical standards is important for peace of mind and reducing costs.
This document discusses the key concepts of business ethics including its nature, objectives, and various issues. It notes that business ethics refers to applying ethical judgments to business activities. The main objectives of business ethics are to establish moral standards for behavior, judge conduct, and make recommendations. Some issues covered include marketing ethics, production ethics, accounting/finance ethics, and human resource management ethics. It also discusses the need for businesses to consider stakeholders and act as good corporate citizens. International business ethics and the influence of religion on business values are also addressed.
This document provides an overview of strategic analysis techniques used to understand a company's internal and external environment. It discusses environmental scanning, situational analysis using SWOT and TOWS matrices, industry and competitive analysis methods like Porter's 5 Forces and strategic group mapping. Product portfolio analysis techniques like BCG matrix and product life cycle are also covered. The document aims to equip readers with frameworks to evaluate a company's strategy and make strategic decisions.
Compliance with the law is the minimum standard for ethical business behavior, but managers should hold themselves to the same ethical standards as employees. For a company's ethics code to be effective, it must be communicated to employees through training so they understand the provisions. Business ethics can be complex globally due to differing cultures and religions in other countries.
The document discusses ethics in the workplace. It begins by defining ethics as moral principles that govern a person's or group's behavior. It then discusses various ethical theories like virtue ethics, duty ethics, and utilitarianism. It also addresses ethical dilemmas, decision making processes, and core values like integrity, honesty, and professionalism that are important in the workplace. The document provides examples of ethical issues that can arise and strategies for promoting ethics. It emphasizes the need for frameworks, awareness, and commitment to ensure ethical conduct.
Creating a Learning Organization and an Ethical OrganizationAngelica Angelo Ocon
The document discusses three key activities of leadership: determining a direction, designing the organization, and nurturing an ethical culture. It also discusses developing learning organizations and creating ethical organizations. Successful leaders must recognize these three interdependent activities and guide organizations by setting a vision, implementing strategies, and fostering excellence. Highly ethical organizations require consistent role models, credible codes of conduct, and systems that reward ethical behavior.
Strategic control involves tracking a strategy as it is implemented, detecting problems or changes, and making adjustments. It has several purposes, including helping achieve goals by monitoring and evaluating the strategic management process. There are different types of strategic control, including premise control to test assumptions, implementation control to monitor plans, strategic surveillance for broad monitoring, and special alert control for rapid response to unexpected events. Strategic control is meant to continually assess changes and their impact on an organization's strategy.
The document provides an overview of key concepts in business ethics. It discusses ethics and morality, defining ethics as the study of morality and morality as standards of right and wrong. It then covers the definition of business ethics, types of ethical issues, views on attributing ethics to corporations, arguments for and against business ethics, and frameworks for resolving cross-cultural differences in ethics. It concludes by outlining Kohlberg's stages of moral development and factors that influence ethical behavior and responsibility.
This document discusses organizational and business ethics. It begins by defining organizational business ethics as the application of individual morality to choices made in professional contexts and business situations. It then discusses why ethics are important for organizations, noting they can influence employee commitment, investor/customer loyalty, legal issues, reputation, and profits. The document outlines ethical dilemmas organizations may face and the role of leaders in developing an ethical culture through training, strong values, strategic plans, and building integrity. It concludes that high ethics companies are driven by values, ensure fair treatment, and can make ethics a core competency.
This document discusses key concepts in ethics including ethical behavior, moral rights, codes of ethics, and factors that affect ethical decision-making such as law, morality, values, and professional codes. It emphasizes that ethical behavior can vary between individuals and cultures.
Chapter 8 strategic evaluation and controlRoshan Pant
This document discusses strategic evaluation and control. It defines strategic control as monitoring the implementation of an organization's strategic plans. The document outlines several key aspects of strategic control, including: premise control, strategic surveillance, implementation control, and special alerts. It also distinguishes strategic control from operational control, noting that strategic control is more future oriented, ambiguous, and focuses on achieving long term goals. Finally, the document discusses the contributions of Kaoru Ishikawa to total quality control and management.
The document discusses business ethics and corporate social responsibility, outlining key concepts such as moral values, norms, judgments, and the differences between right and wrong, good and bad. It also examines the importance of business ethics for developing employees' critical thinking skills and preparing them for ethical issues in their careers. Stakeholders are identified as important considerations for businesses in ensuring ethical and socially responsible practices.
This document provides an overview of ethical theories, including both traditional and contemporary approaches. It discusses the normative nature of ethical theories and describes some key traditional consequentialist theories like utilitarianism, egoism, and hedonism. It also outlines non-consequentialist approaches including deontology based on duties and virtues. Contemporary ethics discussed include ethical relativism and postmodern approaches. The document serves as an introductory guide to the major concepts and debates in ethical theory.
Corporate governance and social responsibilityNeha Chauhan
Corporate governance and social responsibility are important concepts for companies. Good corporate governance involves internal controls, independent auditing, oversight of risk management and financial reporting, and setting executive compensation. It also includes nominating board members and addressing issues like conflicts of interest. In India, some past corporate scandals like the 2G spectrum case and Satyam fraud showed the need for better governance. Corporate social responsibility involves companies addressing social and environmental impacts and engaging with local communities. The concept has evolved in India from early philanthropy to now being integrated with business strategy and mandated by law for large companies to spend on CSR activities.
The document discusses various strategic analysis and choice frameworks including the EFE matrix, IFE matrix, SWOT matrix, SPACE matrix, BCG matrix, GE nine-cell matrix, and IE matrix. It provides details on how to conduct an analysis using each framework, including how to evaluate internal and external factors, match strategies, and determine the appropriate strategic position and actions. The frameworks help organizations generate strategies by analyzing their internal strengths and weaknesses as well as external opportunities and threats.
Organizational culture is a system of shared assumptions, values, and beliefs, which governs how people behave in organizations. These shared values have a strong influence on the people in the organization and dictate how they dress, act, and perform their jobs.
This document discusses several approaches to ethical evaluation in business, including utilitarianism and rights-based approaches. It provides examples and definitions of key concepts. The central questions posed are how to determine the morally right action, how to weigh costs and benefits, and how rights and justice relate to utilitarian analysis. It also discusses contractual rights and duties as they apply to business ethics.
This chapter examines how to manage and control ethics programs through the use of ethics audits. It discusses implementing effective ethics programs, defining ethics audits and how they relate to social audits. The chapter then explores the benefits of ethics auditing such as identifying issues early, improving stakeholder relationships, and preparing for crises. It also details how to measure performance against goals using tools like the balanced scorecard and Global Reporting Initiative. Finally, the chapter covers risks of auditing and questions that should be addressed in the auditing process.
Stakeholder theory proposes that businesses should consider the interests of all stakeholders - including customers, suppliers, employees, and investors - not just owners and shareholders. Introduced by Edward Freeman in 1984, it suggests that paying attention to stakeholders leads to greater overall profit. The theory is important because it influences how businesses think about corporate social responsibility and maintaining moral and honorable behavior in order to earn profits. While some criticism argues it needs refinement, stakeholder theory promotes the idea that without ethics, a business focused solely on profits can do more harm than good.
The document discusses business ethics and why they are important for companies. It provides three key reasons why business ethics are important:
1) Stakeholders have higher expectations of how a company conducts its activities and failing to meet these expectations can damage a company's reputation.
2) Poor ethical conduct can negatively impact areas like employee morale, recruitment, media perception, and increased regulation.
3) Recent investigations into unethical behavior at global companies have severely damaged their reputations, showing that maintaining high ethical standards is important for peace of mind and reducing costs.
This document discusses the key concepts of business ethics including its nature, objectives, and various issues. It notes that business ethics refers to applying ethical judgments to business activities. The main objectives of business ethics are to establish moral standards for behavior, judge conduct, and make recommendations. Some issues covered include marketing ethics, production ethics, accounting/finance ethics, and human resource management ethics. It also discusses the need for businesses to consider stakeholders and act as good corporate citizens. International business ethics and the influence of religion on business values are also addressed.
This document provides an overview of strategic analysis techniques used to understand a company's internal and external environment. It discusses environmental scanning, situational analysis using SWOT and TOWS matrices, industry and competitive analysis methods like Porter's 5 Forces and strategic group mapping. Product portfolio analysis techniques like BCG matrix and product life cycle are also covered. The document aims to equip readers with frameworks to evaluate a company's strategy and make strategic decisions.
Compliance with the law is the minimum standard for ethical business behavior, but managers should hold themselves to the same ethical standards as employees. For a company's ethics code to be effective, it must be communicated to employees through training so they understand the provisions. Business ethics can be complex globally due to differing cultures and religions in other countries.
The document discusses ethics in the workplace. It begins by defining ethics as moral principles that govern a person's or group's behavior. It then discusses various ethical theories like virtue ethics, duty ethics, and utilitarianism. It also addresses ethical dilemmas, decision making processes, and core values like integrity, honesty, and professionalism that are important in the workplace. The document provides examples of ethical issues that can arise and strategies for promoting ethics. It emphasizes the need for frameworks, awareness, and commitment to ensure ethical conduct.
This document discusses developing a culpability matrix for ethics investigations. It explains that misconduct comes in many forms with varying root causes, impacts, and levels of intent. A culpability matrix can help ensure consistent disciplinary actions that are appropriate to the type of misconduct. The key factors discussed for determining disciplinary actions are: the act of misconduct itself, the role of the subject, any motivations, behavioral aspects, and the organization's perspective. Consistent guidelines help ensure transparency and prevent arbitrary decision making, while still allowing flexibility. Organizations should structure disciplinary guidelines but also continue evolving them over time.
This document discusses ethical decision making for leaders. It begins by noting the challenges leaders face in balancing profitability and ethics. It then examines factors that can influence ethical behavior like personal characteristics and traits. The document evaluates different approaches to decision making and provides an example of potential groupthink. It also discusses predictors of leadership abilities. Finally, it concludes that business strategies and ethics do not need to be at odds, and that a leader's actions should demonstrate ethical compliance across all areas of business.
Ethics and Decision Making for LeadersSaji Madapat
The document discusses ethics and decision-making for leaders. It provides an overview of the role and purpose of the Code of Ethics and Professional Conduct Implementation Advisory Committee (CIAC). The presentation covers why ethics codes are needed, key features of PMI's code, considerations for applying and implementing the code, and example scenarios for discussion.
This document contains information about Unico Crafts, including:
1. The names and matrix numbers of 6 employees.
2. The mission and vision of Unico Crafts, which is to develop creative handicrafts and promote entrepreneurship in the handicraft industry.
3. Details about the business such as it focuses on handicraft products sourced from natural materials, textiles, and fashion, and operates in Malaysia.
4. An organization chart showing the CEO and managers of different departments including sales, finance, production, and human resources.
5. A note about potential ethical issues that could occur while doing business.
Business ethics involves ethical decision-making by people in business according to moral principles or values. There are many factors that influence decision-making, including issue intensity, personal moral philosophy, and organizational culture. Ethical decision-making follows steps like gathering facts, identifying stakeholders, and considering consequences. Business ethics aims to study and establish standards for morally right behavior in business. Organizations can shape ethical conduct through codes of conduct, ethical training and reasoning, demonstrating ethical leadership, and helping employees act ethically.
This document outlines Joseph Ortiz's personal code of ethics. It discusses that he believes in making difficult ethical decisions based on justice and fairness. His core ethical beliefs include treating people with respect, practicing what you preach, making decisions that benefit society, and treating employees fairly. His closest relationships are with his wife and two daughters, and he aims to apply his ethical standards consistently in those relationships. He learned his ethics primarily from his mother's teachings and from observing ethical examples and failures over his life experiences. His written code of ethics states that he will honor his family and friends, treat others kindly, make decisions in others' best interests, follow all policies and procedures, and ensure others also follow the same standards without wavering for
This document provides an overview of key topics in business ethics based on syllabus material from a prescribed business ethics textbook. It discusses the meaning and importance of business ethics, factors that influence business ethics like leadership and corporate culture, different types of ethics like transactional and participatory ethics. It also summarizes key sections from the textbook syllabus on values, norms, beliefs and moral standards; the need for business ethics; and compares the ethics of business competition to competition in sports.
In today’s workplaces, human resources professionals often take on the role of ethics advisors to managers and employees in the company. When workplace misconduct surfaces, the HR team may be called upon to assist in internal investigations and spread awareness of ethics issues to help prevent future code of ethics violations. HR professionals need to be able to recognize when ethical issues need to be addressed and understand how to develop techniques for resolving them.
Join Angela Reddock-Wright, employment attorney, author and speaker, as she discusses practical strategies for identifying and resolving ethics issues in the workplace.
Webinar attendees will learn:
When to escalate ethics issues and to whom
How to identify early warning signals of conflict between personal and work values
How to address specific employment-related ethical issues and conflicts
Leading strategies for handling ethical issues in the workplace
Key elements of an organizational code of ethics
How ethics affect a company’s bottom line
The document discusses personal codes of ethics. It defines a code of ethics as a set of standards for behavior expected of individuals belonging to a group. A personal code of ethics consists of an individual's beliefs about right and wrong. The document lists several components of a personal code of ethics, including honesty, truth, fairness, responsibility, integrity, respect, trust, harmony, enthusiasm, courage, and compassion. It explains that a personal code of ethics provides guidelines for acceptable behavior, promotes high standards, allows for self-evaluation, and establishes responsibilities.
This document discusses Infosys' ethical practices and principles. It outlines that business ethics are guided by law and provide a framework for businesses. It then discusses ethical performance evaluation in nursing and key ethical issues around trust, impartiality, truth and privacy. The document details Infosys' ethical principles of client value, leadership by example, integrity and transparency. It also reviews Infosys' code of conduct, responsibilities to customers and suppliers, unique initiatives, and CSR activities focused on hunger, poverty, health, education and rural development.
Wipro is an Indian multinational corporation that provides IT, consulting and business process services. It was founded in 1945 as Western India Vegetable Products Limited and later changed its name to Wipro Limited in 1982. The company initially manufactured vegetable oils but shifted focus to IT services in the 1970s and 1980s. Some key points:
- Wipro has a workforce of over 140,000 employees serving clients in 61 countries. It provides a wide range of products and services including IT services, business process outsourcing, consulting, and more.
- The company emphasizes business ethics and corporate social responsibility. It was the first Indian company to establish a code of business conduct and introduces programs like its ombudsman process
Wipro Limited is an Indian IT company founded in 1945 that provides technology services and outsourcing. It has a code of business conduct and ethics (COBCE) to help employees recognize and deal with ethical issues. The COBCE commits Wipro to conducting business ethically and with integrity towards stakeholders. Wipro was also named one of the world's most ethical companies by the Ethisphere Institute, which recognizes companies that translate ethical words into actions.
This document discusses several ethical issues that can arise in human resource activities and functions. It outlines areas where misconduct can occur, including in employment, compensation, performance reviews, diversity and inclusion practices, privacy, health and safety, and restructuring. It also describes specific ethical dilemmas that can confront HR managers in areas like incentives and pay, appraisals, discrimination, hiring, privacy, layoffs, and corporate policies. Addressing these issues requires HR to act with fairness, integrity, and with the dignity and well-being of employees in mind.
The document discusses business ethics at Tata, including an introduction to the topics, corporate governance, code of conduct, and corporate social responsibility. It then focuses on Tata, providing details on its founding, industries, products, finances, and business ethics principles which guide the company. Tata aims to conduct business legally and ethically while benefiting communities.
This document discusses business ethics and ethical decision making. It defines ethics as dealing with moral principles of good and bad or right and wrong. Business ethics examines ethical issues that arise in business. The document outlines types of ethical decisions like harassment, fraud, theft, and whistleblowing. It also discusses frameworks for ethical decision making such as considering duties, outcomes, and how others would want to be treated. The document provides steps for making ethical decisions by identifying the issue, stakeholders, alternatives, and selecting a course of action that minimizes harm.
slides on understanding workplace ethics, what it affects, benefits of workplace ethics, slides on ethic codes, codes of conduct, values, ethic programs, required resources, two ethical styles, 3 steps to resolve ethical dilemmas and how to address ethical dilemmas, guidelines and slides on implementing ethic programs, detecting 6 key roles and responsibilities, guidelines for moral decision making, 10 common ethic code provisions, 15 slides on creating an effective code of conduct, and more.
Business ethics involves evaluating decisions according to moral standards of culture. It is important for long-term business success from both macro and micro perspectives. Moral standards prohibit behaviors like lying and stealing, and provide guidelines like human rights and justice. When making decisions, business ethics considers consequences, rights, and fairness to ensure decisions are legal, balanced, and make one feel proud.
This document discusses normative ethical theories and approaches to evaluating business ethics. It begins by defining normative ethical theories as those that propose how to act morally. It then contrasts absolutism, which sees objective moral principles, with relativism, which sees morality as subjective and context-dependent. The document outlines traditional normative theories like egoism, utilitarianism, and ethics of duties. It also discusses newer approaches based on virtue, care ethics, discourse ethics, and postmodern ethics. It concludes that for practical decision making, a pluralistic approach is best, considering insights from multiple ethical perspectives.
ethical decision making in business ethics.pptxMegha Roy
This document outlines a framework for ethical decision making in business. It discusses key concepts like business ethics, ethical decision making, and frameworks for assessing decisions. It then presents a nine-step process for making ethical decisions that involves gathering facts, defining the ethical issues, identifying affected parties, considering consequences, relevant principles/rights, personal character, creative solutions, intuition, and deciding on a course of action. The goal is to make decisions that balance different ethical considerations and can be reasonably justified.
The document discusses the importance of ethics and integrity in leadership. It defines ethics as a system that guides proper conduct and values. It also discusses key ethics concepts like morality, values, integrity, character, and laws. The document presents an ethical decision making model and analyzes the famous Ford Pinto case as an example of an ethical dilemma around prioritizing profits over safety.
BHMS4508 Business and Professional EthicsRudolfSidhu1
The document discusses normative ethical theories that can be used to evaluate business ethics decisions. It outlines several major theories including egoism, utilitarianism, ethics of duty, and ethics of rights and justice. These theories can be categorized as either consequentialist, focusing on outcomes, or non-consequentialist, independent of outcomes. The document advocates an approach of ethical pluralism, considering insights from multiple theories to gain a well-rounded perspective for complex business ethics decisions.
Weeks 5 & 6 – YOU as a stakeholderI Morals & Ethical Pri.docxphilipnelson29183
Weeks 5 & 6 – YOU as a stakeholder
I Morals & Ethical Principles
II Ethical Decision Making in Business
(Why good people do bad things)
Greg Smith
Choice of
Ethical
Perspective
Morality:
The social rules that govern & limit our conduct, especially the ultimate rules concerning right and wrong.
The basic guidelines for cooperative social existence.
Serves to restrain the purely self-interested desires in each of us in order to make it possible for all of us to live together.
When we make a decision or take an action we can be:
Moral - in compliance with moral standards
key operating questions of management is "is this action or decision fair to us and all stakeholders involved?"
Immoral - in opposition to moral standards
key operating question of management is "can we make money with this action or decision regardless of what it takes?"
Amoral - without consideration of moral standards
key operating question of management is "can we make money with this action or decision?"
Nonmoral - outside the sphere of moral concern
Moral standards get confused with:
Law Etiquette
Conscience
Corporate/Professional Codes
Religion
Moral Relativism:
The belief that morality is just a function of what a particular society happens to believe, that what is right is determined by what a society says is right.
abortion is condemned as immoral in Catholic Spain, but is practiced as a morally neutral form of birth control in Japan
Moral relativists believe that there is no absolute moral standard independent of culture, no universal definition of right or wrong.
polygamy, stealing, slavery have all been tolerated by the moral system of one society or another
Moral Universalism is the belief that variations in moral standards reflect different factual circumstances rather than fundamental differences in values.
Which is right?
It is good to emphasize that in viewing other cultures we should keep
an open mind and not simply dismiss their social practices.
Compromise position is Moral Perspectivalism,
the consideration of multiple perspectives while at the same time asserting universal truths.
Kohlberg’s Levels of Moral Development
*
1. Preconventional Level:
- how we behave as infants & children
- emphasis in decisions is on ourselves
Stage 1 - Reaction to punishment - pain avoidance
Stage 2 - Seeking of rewards - praise, candy, trip to a movie
2. Conventional Level:
- child learns the importance of conforming to norms of society
Stage 3 - Good boy/nice girl morality - rewards such as feelings of warmth, loyalty acceptance from family & peers
Stage 4 - Law and order morality - certain norms are expected in society - individual sees himself as part of a larger social system
3. Postconventional Level:
- a more advanced notion of right or wrong than that which is conventionally articulated
- moral principles are internalized, seen as "right"
- focus is on humanity as a whole
- f.
1. The document discusses ethical leadership and compares principle-based and utilitarian ethical approaches. It analyzes the Ford Pinto case study where Ford chose not to implement a safer design due to cost considerations.
2. Darley's law is discussed, where individuals may exploit weaknesses in standard-based systems. Performance measurement systems can also incentivize unethical behavior.
3. Ethical leadership involves considering the implications of decisions on others, acting consistently with one's values, and making choices that can be publicly justified. Leaders set the ethical tone and should develop virtues like honesty, fairness and integrity.
Business EthicsSession 2 Business Ethics Theories IVannaSchrader3
Business Ethics
Session 2: Business Ethics Theories I
Business Ethics Theories
1. Summary of Session I
2. Introduction to Business Ethics Theories
3. Business Ethics Theories (Part I)
4. Discussion: Wiki Leaks
5. Exercise: A Tale of Two Stories
6. The Paradise Papers
Introduction to Business Ethics Theories
Ethical Decision-Making
What to decide in ambitious/complicated
situations?
What to decide in a dilemma situation?
Ethical theory can help to find a solution.
Introduction to Business Ethics Theories
• Ethical Theories provides part of the solution when
decisions need to be made in situations where ethics
(right and wrong) play a role.
• Ethical theories provide guidelines.
• Each theory emphasizes different points:
– A different decision-making style, or
– A decision rule – eg to predict the outcome of the
decision and to follow duties to others in order to
reach what the said individual considers to be
ethically correct.
Introduction to Business Ethics Theories
In order to understand ethical decision-making,
it is important to acknowledge that not everyone makes
decisions in the same way by using exactly the same
information.
To further understand ethical theory, there must be a
common understanding of a common set of goals based
on ethical principles:
• Beneficence
• Least Harm
• Respect for autonomy
• Justice
Introduction to Business Ethics Theories
Common set of goals based on ethical principles:
• Beneficence
– Guides the decision-maker to do what is good and
right.
– « to do good » makes the possible solution to an
ethical dilemma acceptable
– The principle is related to utilty theory (we should
attempt to to generate the largest ration of good
over evil possible in the world.
Introduction to Business Ethics Theories
Common set of goals based on ethical principles:
• Least Harm
– As in the case of beneficence, least harm deals
with situations in which no choice seems
beneficial.
– In these cases, decision-makers base their
decisions on doing the least harm to the greater
number of people.
Introduction to Business Ethics Theories
Common set of goals based on ethical principles:
• Respect for autonomy
– This principle states that decision-making should
focus on allowing people to be autonomous – to be
able to make decisions that apply to their lives.
• Justice
– Decision-makers should focus on actions that are
fair to those involved.
Ethical Theories
I. Egoism/ Liberalism
II. Utilitarianism
III. Ethics of Duties/ Deontology/
Kantianism
IV. Natural Rights Theory
Business Ethics Theories
I. Egoism/ Liberalism
Implies that the individual follows his/her long-term interest.
Egoism is not selfishness.
Enlightened self-interest implies that, for example, CSR activities are
sometimes implemented, because they have a positive long-term impact on the
financial performance of a company.
Authors: Plato (470-399 BC), Adam Smith (1723-1790)
The logic of mark ...
This document discusses ethics in business communication. It outlines Lawrence Kohlberg's stages of moral development, including the pre-conventional, conventional, and post-conventional levels. It also discusses individual ethical frameworks like utilitarianism, moral rights, and justice approaches. The document covers corporate social responsibility and ethically-based communication styles like utilitarian, moral rights, justice, universalist, and relativist. It concludes by discussing possible ethical communication conflicts between these different perspectives.
This document discusses ethical decision making in organizations. It covers several topics including:
1) Factors that influence behavior such as opportunities, organizational environment, individual behavior, and moral philosophy.
2) How ethical decisions are made by considering the end, means, motive, and consequences.
3) The role of moral philosophies like utilitarianism and humanism in decision making.
4) Suggestions for improving ethical decision making through codes of ethics, interaction with colleagues, and control systems.
Ethical Decision Making_ Navigating the Moral Maze.pdfCIOWomenMagazine
This article delves into the concept of Ethical decision making, exploring its importance, key principles, and the factors that influence the choices we make in various contexts.
Topic 1 Morality, Legality Moral Reasoning.pptxMadammeJaja
This document discusses media ethics and provides an overview of key concepts. It begins by explaining why studying media ethics is important as it examines moral practices and issues in media. It then defines media ethics as the philosophical study of morality in the context of media institutions and practices. Several key points are made about media ethics: it involves moral choices and values that influence decisions in the media context. It also distinguishes between ethics, which is the rational study of morality, and morals, which refer to religious or philosophical codes of behavior. The document notes some differences between morality and legality. It also discusses some morally relevant features of emergent digital media and expectations for a course in media ethics, which should stimulate moral thinking and develop analytical skills
This document discusses decision making in organizations. It defines decision making as selecting the best alternative from several options. Rational decision making aims to maximize outcomes but assumes complete information, which managers rarely have. Instead, bounded rationality recognizes limitations in processing information, so managers satisfice rather than optimize. Intuition also influences decisions. Biases, individual differences, and organizational constraints further impact the decision making process. The document outlines steps in rational decision making and improving creativity, noting the roles of expertise, skills, and intrinsic motivation.
Introduction to management groups g - i - managerial ethics and corporate s...Diego Thomas
This document provides an overview and summary of the key topics covered in a lecture on managerial ethics and corporate social responsibility. The lecture discusses:
1. Definitions of ethics and how it relates to behaviors governed by law and free choice.
2. Approaches to evaluating ethical behavior such as utilitarian, individualism, moral rights, and justice approaches.
3. Factors that influence ethical decision making for individuals and organizations.
4. The concept of corporate social responsibility and importance of balancing stakeholder interests.
A Framework for Thinking EthicallyThis document is designed as a.docxransayo
A Framework for Thinking Ethically
This document is designed as an introduction to thinking ethically. We all have an image of our better selves-of how we are when we act ethically or are "at our best." We probably also have an image of what an ethical community, an ethical business, an ethical government, or an ethical society should be. Ethics really has to do with all these levels-acting ethically as individuals, creating ethical organizations and governments, and making our society as a whole ethical in the way it treats everyone.What is Ethics?
Simply stated, ethics refers to standards of behavior that tell us how human beings ought to act in the many situations in which they find themselves-as friends, parents, children, citizens, businesspeople, teachers, professionals, and so on.
It is helpful to identify what ethics is NOT:
· Ethics is not the same as feelings. Feelings provide important information for our ethical choices. Some people have highly developed habits that make them feel bad when they do something wrong, but many people feel good even though they are doing something wrong. And often our feelings will tell us it is uncomfortable to do the right thing if it is hard.
· Ethics is not religion. Many people are not religious, but ethics applies to everyone. Most religions do advocate high ethical standards but sometimes do not address all the types of problems we face.
· Ethics is not following the law. A good system of law does incorporate many ethical standards, but law can deviate from what is ethical. Law can become ethically corrupt, as some totalitarian regimes have made it. Law can be a function of power alone and designed to serve the interests of narrow groups. Law may have a difficult time designing or enforcing standards in some important areas, and may be slow to address new problems.
· Ethics is not following culturally accepted norms. Some cultures are quite ethical, but others become corrupt -or blind to certain ethical concerns (as the United States was to slavery before the Civil War). "When in Rome, do as the Romans do" is not a satisfactory ethical standard.
· Ethics is not science. Social and natural science can provide important data to help us make better ethical choices. But science alone does not tell us what we ought to do. Science may provide an explanation for what humans are like. But ethics provides reasons for how humans ought to act. And just because something is scientifically or technologically possible, it may not be ethical to do it.
Why Identifying Ethical Standards is Hard
There are two fundamental problems in identifying the ethical standards we are to follow:
1. On what do we base our ethical standards?
2. How do those standards get applied to specific situations we face?
If our ethics are not based on feelings, religion, law, accepted social practice, or science, what are they based on? Many philosophers and ethicists have helped us answer this critical question. They have suggested .
Values are beliefs that guide judgments and actions. They are passed down from generation to generation through socialization agents like family, education, and culture. Values represent basic modes of conduct and provide standards of morality. There are seven types of values ranging from reactive to existential. Terminal values are ultimate goals like family security while instrumental values are means to achieve goals like obedience. Values impact managers' perceptions, solutions to problems, interactions, and responses to external pressures. Ethical decision making considers stakeholders, consequences, obligations, and potential alternative actions to arrive at a decision aligned with one's values and integrity.
This document provides an overview of ethics and related concepts. It defines ethics as the study of right and wrong conduct, and notes there are three central concepts: good, right, and ought. It discusses virtue ethics, deontological ethics, consequentialism, and how they differ based on character, actions, and consequences. The document also covers civic ethics, professional ethics, codes of ethics, and what constitutes an ethical person and responsible citizenship. It provides examples of civic duties and rights in Tanzania. Overall, the document serves as an introduction to ethics by defining key terms and comparing different ethical approaches.
Ethical decision making & application sanctionEricKlein2019
This document outlines an educational sanction for a student to learn about ethical decision making. It will guide the student through the five sources of ethical standards, the ethical decision making process, and reflection on their individual conduct case. The student will learn about utilitarianism, rights, fairness, common good, and virtue as ethical sources. They will also learn the five steps to ethical decision making: recognize an issue, get facts, evaluate alternatives, make a decision, and reflect on the outcome. Case studies and reflections will help the student apply these concepts. Upon completion, the student's conduct record will be kept for seven years and any failure to complete sanctions could lead to an account hold.
This document discusses various ethical theories that can be used to analyze business decisions and behaviors. It outlines normative and descriptive ethical theories, as well as two extremes of ethical absolutism and relativism. It then contrasts Anglo-American and European approaches to business ethics based on differences in views of individual versus institutional morality, capitalism, and justifying versus applying moral norms. The document proceeds to describe various consequentialist and non-consequentialist ethical theories, including utilitarianism, Kant's categorical imperative, natural rights, justice, virtue ethics, feminist ethics, discourse ethics, and postmodern ethics.
Managerial ethics and corporate social responsibilityKnight1040
Social responsibility is a firm’s obligation, beyond that required by law and economics, to pursue long-term goals that will enhance the welfare and interest of the society and the organization as well.
Prospects and Challenges of Development in IndonesiaLenny Rosadiawan
This document discusses the prospects and challenges of development in Indonesia. It outlines Indonesia's natural resources and potential for economic growth based on its natural gas, coal, palm oil, and other commodities. However, it also notes challenges in ensuring sustainable development and distributing knowledge resources evenly across the country. Key challenges include balancing supply and demand of education, improving infrastructure, maximizing the contribution of the large Indonesian diaspora, and developing citizens' character as much as their knowledge. Overall, the document presents Indonesia as having significant economic potential but also facing ongoing challenges around equitable and sustainable development.
Triple helix collaboration to develop economic corridorsLenny Rosadiawan
This document discusses a research project analyzing collaboration between triple helix actors (academia, business, and government) to develop economic corridors in Indonesia as knowledge hubs. It presents the research purposes and results. Specifically, it analyzed actor capabilities and proposed a collaboration model. The model involves three components: 1) Integrated R&D institutions in key economic activities, 2) Vocational education programs aligned with corridor potentials, and 3) Innovation clusters integrating industry and research. The goal is to shift from natural resource-based to knowledge-based economies by upgrading resources into higher value products and skilled workforces.
British Airways implemented a new swipe-card system to improve organizational effectiveness. They conducted a 6-month pilot test but failed to effectively communicate the changes to employees. This led to misunderstandings among employees and a decline in worker satisfaction. To avoid similar issues, British Airways should have built transparency with stakeholders, communicated the changes more clearly, and involved front-line workers in the change process.
Case discussion by Augustine Merriska, Fari Rahmatullah, IndriyanaDamayanti
Kristia, Tiara Nursyani, Yanda Eldiyana
From book Managing Organizational Change-Ian Palmer, Richard Dunford, Gib Akin
Penelitian ini bertujuan untuk mengetahui persepsi civitas akademika SBM ITB mengenai perilaku berbagi pengetahuan di lingkungan SBM ITB, serta faktor-faktor yang mempengaruhinya. Peneliti akan melakukan wawancara dengan dosen, tutor, dan mahasiswa untuk mengumpulkan data persepsi mereka, serta menganalisis sarana dan aktivitas berbagi pengetahuan yang disediakan SBM ITB. Hasil penelitian diharapkan
WOMAN AS ROLE MODEL IN COMMUNITY DEVELOPMENT PROGRAMLenny Rosadiawan
Three key elements of community development programs are the change process, resource utilization, and community capacity building. A case study of a program in Indonesia found that using local women as role models was an effective approach. The women leading a caramel candy business were open to new ideas, actively participated in developing a new business plan, and were committed to implementing it. They served as ideal role models within their community according to the criteria of being innovators who improve lives and have good social influence. This success supports considering women's roles when designing similar community development programs.
The document discusses how advancements in transportation and communication have made the world a closer community, exposing societies to new ideas and opportunities for trade, travel, and global markets. However, it also notes that jingoism, or extreme patriotism, still threatens more open international trade. It examines evolving expectations for business ethics and corporate social responsibility as companies operate globally across different cultures.
1. The document discusses the evolution of applying scientific principles and quantitative methods to management problems and decision making over time, from early pioneers like Aristotle to modern operations research.
2. Key developments included the formalization of the scientific method, the growth of statistics and probability theory, and the increasing use of mathematics to model real-world systems and optimize outcomes.
3. The development of computers and information technologies in the 20th century further enabled the application of these quantitative methods and data-driven decision making in business and management.
Human resource management and organizational behavior evolved from earlier disciplines like human relations and industrial relations. Various theories were developed to explain human motivation and leadership styles. Researchers studied how individual and organizational goals interacted and how job design impacted satisfaction. Contemporary perspectives examine open systems and contingencies. The field draws from multiple domains and paradigms to understand relationships between people and organizations.
This document summarizes the development of modern management theory from its origins in Henry Fayol's work. Key developments include the human relations movement, advances in organizational structure and quantitative/scientific problem solving. Modern management theory integrates these areas and focuses on balancing individual and organizational needs, and relating the organization to its environment. Theories have analyzed how to integrate management approaches for effective teaching, research, and practice.
The document discusses the rise of the human relations movement and social person era in management thought during the 1930s-1950s. Key ideas include:
1) The Hawthorne Studies shifted emphasis to social and human factors over technical skills and efficiency. Concern grew for employee fulfillment over production.
2) The human relations movement reflected themes of equalizing power through unions and participation. It established frameworks for studying people in groups.
3) The social person era was a time of increased focus on people rather than production in management decision making. New variables beyond financial incentives were considered.
4) The Depression era saw a rise in groupism and desire for social solidarity as individuals felt alone and insecure.
The Hawthorne studies were important in advancing the idea of improving human relations in organizations. However, human relations was intended as a tool to understand organizational behavior rather than an end itself. The passage of time was a key factor in building trust and interpersonal relationships, and financial incentives still needed to be included to gain productivity. Critics argued that Mayoists viewed society as characterized by conflict and were willing to manipulate workers, failing to recognize alternatives like collective bargaining or consider unions.
1. The document discusses the evolution of organizational structure and management theory from the early 20th century. It covers increasing formalization and different perspectives on organizational design.
2. Key concepts discussed include span of control, authority, coordination, organizational principles, and the separation of ownership and control in large corporations.
3. Different thinkers such as Fayol, Gulick, Urwick, and others contributed to the development of administrative theory and more formal views of organizational structure and management.
This document summarizes the development of the human relations movement from the 1920s to the 1940s. It began with empirical research on group dynamics and interactions that challenged views of isolated individuals in organizations. Notable researchers included Follett, Lindeman, Moreno and Lewin who developed new techniques like sociometry and field theory to study groups. Their work influenced later studies of social systems and organizational theory. In the 1930s-1940s, human relations research expanded and many new academic centers and programs were established to study work motivation and developing participative approaches to management through techniques like role playing and sensitivity training.
Mary Parker Follett was a pioneering American philosopher and management consultant born in 1870. She studied philosophy at Radcliffe College and political science at New York University. Follett made significant contributions to the fields of organizational theory, leadership, and conflict resolution. She believed that groups could integrate differing interests through creative cooperation rather than through domination or compromise. Follett saw the potential for organizations to develop collective will and purpose through open communication and respect among members. She advocated for participatory and democratic approaches to management.
The document summarizes key aspects of the Hawthorne Studies conducted in the 1920s and 1930s. The studies sought to understand the influence of various workplace factors like illumination on employee productivity and performance. Researchers found that productivity increased across different illumination conditions. They ultimately concluded that social and psychological factors like employee morale, supervision, and human relations had a greater influence on work performance than physical factors alone. The studies emphasized the importance of the human and social aspects of work.
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During the budget session of 2024-25, the finance minister, Nirmala Sitharaman, introduced the “solar Rooftop scheme,” also known as “PM Surya Ghar Muft Bijli Yojana.” It is a subsidy offered to those who wish to put up solar panels in their homes using domestic power systems. Additionally, adopting photovoltaic technology at home allows you to lower your monthly electricity expenses. Today in this blog we will talk all about what is the PM Surya Ghar Muft Bijli Yojana. How does it work? Who is eligible for this yojana and all the other things related to this scheme?
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The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
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Enhancing Adoption of AI in Agri-food: IntroductionCor Verdouw
Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
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The report *State of D2C in India: A Logistics Update* talks about the evolving dynamics of the d2C landscape with a particular focus on how brands navigate the complexities of logistics. Third Party Logistics enablers emerge indispensable partners in facilitating the growth journey of D2C brands, offering cost-effective solutions tailored to their specific needs. As D2C brands continue to expand, they encounter heightened operational complexities with logistics standing out as a significant challenge. Logistics not only represents a substantial cost component for the brands but also directly influences the customer experience. Establishing efficient logistics operations while keeping costs low is therefore a crucial objective for brands. The report highlights how 3PLs are meeting the rising demands of D2C brands, supporting their expansion both online and offline, and paving the way for sustainable, scalable growth in this fast-paced market.
2. Ethics & Decision Making
Is the process of evaluating decisions, either pre or post,
with respect to the moral standards of the society’s culture.
Background :
- Stakeholders in business
- Globalization
- Conflicting claims
3. Decision Process
Management Problem :
1. Strategic
Decision dimension :
2. Tactical 1. Economic issue
2. Political issue
3. Technological issue
Decision alternatives 4. Social Issue
5. Ethical issue
2 Stage Decision Process
1. Minimum Performance Level
2. Total Benefit Test
4. Management Problem
STRATEGIC : long term commitments of
resources, example : open new manufacturing
plant.
TACTICAL : short-term resource deployments
supporting strategic decision, example : rotation of
employee in several departments
Strategic decision create a venue for numerous
future tactical decisions. One unethical strategic
decision lead to a series of unethical tactical
decision.
5. Decision Alternatives, depends on :
Personal Stakehol Organizatio Organizati
Trait of ders nal Trait on Culture
Decision
Makers Organizational Function of Culture:
1.Values • Stockholders Climates 1.Sense of identity
a. Types • Employees 2.Promotes
1) Instrumental • Regulator Ethical climates commitment
2) Terminal • Public Interest a. Differential 3.Stability of social
b. Moderators Group association system
1) Ego strength • Consumer b. Role-set 4.Provides rationale
2) Field dependence • Suppliers configuration and direction for
3) Locus of control
• Competitors behavior
2. Stages of Moral
Development • Peer/Other Organizational Goals
3. Moral approbation organization 1. Policy • Open, democratic
2. Rewards • Authoratic
6. Personal Value
Value is a belief upon which someone acts by preference
Ethical value are beliefs about what is right and wrong
Terminal Values Instrumental Values
(Ultimate Goals or Desirable End States) (Desirable types of behavior to attain End States)
• A comfortable life (a prosperous life) • Ambitious (hard working, aspiring)
• An exciting life (a stimulating, active life) • Broad-minded (open-minded)
• A sense of accomplishment (lasting contribution) • Capable (competent-effective)
• A world of peace (free of war and conflict) • Cheerful (lighthearted, joyful)
• A world of beauty (beauty of nature and arts) • Clean (neat, tidy)
• Equality (brotherhood) • Courageous (standing up for your beliefs)
• Family security (taking care of loved ones) • Forgiving (willing to pardon others)
• Freedom (independence, free choice) • Helpful (working for the welfare of others)
• Happiness (contentedness) • Honest (sincere, truthful)
• Inner harmony (freedom for inner conflict) • Imaginative (daring, creative)
• Mature love (sexual and spiritual intimacy) • Independent (self-reliant, self-sufficient)
• National security (protection from attack) • Intellectual (intelligent, reflective)
• Pleasure (enjoyable, leisurely life) • Logical (consistent, rational)
• Salvation (saved, eternal live) • Loving (affectionate, tender)
• Self-respect (self-esteem) • Obedient (dutiful, respectful)
• Social recognition (respect, admiration) • Polite (courteous, well-mannered)
• True friendship (close companionship) • Responsible (dependable, reliable)
• Wisdom (a mature understanding of life) • Self-Controlled (restrained, self-disciplined)
7. Personal Values Moderators
Ego strength
Self-confidence, higher will be rely on his own personal
beliefs. Less influenced by the organization
Field Dependence
Field-independent persons tend to rely on the information
they posses, not using information from others
Locus of Control
Reflects an individual’s understanding of the control he
has over life’s event. Internal : life events are controlled
by his own action. External : happened by destiny.
8. Stages of Moral Development
Level 1 : Stage 1 Right is determined by physical consequences. Right action is taken
Preconventional to avoid punishment
Stage 2 Right is what satisfies one needs. Right action is taken to serve own
needs
Level 2 : Stage 3 Right is what gains approval from others. Right action is taken so
Conventional others will view you as a good person
Stage 4 Right is what is legal Right action is taken to abide by laws and
authority
Level 3 : Stage 5 Right is respecting individual’s rights and social agreement. Right
Postconventional action is taken to abide by social contract
Stage 6 Right Is determined by universal principles. Right action recognizes
principle of justice, fairness and universal human rights
9. Moral Approbation
Is the desire to avoid moral disaproval
4 components :
1. Magnitude of consequence – sum of harms and benefits.
2. Certitude of evil – the degree of moral ambiguity
3. Degree of complicity – extent of personal involvement
4. Extent of pressure to comply – how free to make
decisions
10. Organizational Climate
Differential association
a person tends to adopt the behavior and beliefs of those
he associates with according to the ratio of contacts with
the individuals.
Role Set Configuration
roles that individual has with others determined his status
within an organization. inc : organizational distance and
relative authority
11. Organizational Goals
Policy
policies are the law of the firm, providing guidance and
management control
Reward Structure
effect of reward and punishment to ethical behavior
12. Decision Dimensions
Economic Issue
short term and long term profitability.
Political Issue
political power in organization and/or public politic
Technological Issue
feasibility of technology
Social Issue
Impact on society local and greater society
Ethical Issue
right or wrong, based on moral norms and moral principles
13. Moral Principles of Business Ethics
Non-
Consequentialist Consequentialist
(deontologism)
Focus on outcome or end result Based on rules
Egoism Utilitarianism Right Justice
Human right 1. Distributive
Standard that focuses Greater net utility than Not to violate other’s right 2. Retributive
on self-interests other decision 1. Life & Safety (punishment for
Short term & long term alternatives. 2. Truthfulness wrongdoing)
Can benefit or harm Single act 3. Privacy 3. Compensatory
the society Series of act 4. Freedom of Conscience (compensating the
5. Free Speech party injured by
6. Private property the wrongful
act)
14. 2 Stage Decision Process
Minimum Performance Level
minimum acceptable performance level for each of decision
dimensions. Example : any alternatives that create conflict
of interest will be dropped from consideration
Total Benefit Test
give importance weight for each dimension, then give value
to each alternatives then calculate.
The greatest sum is the alternative chosen as decision
(Utilitarian Principle)
15. Example : (individual)
A company X, is in consumer goods business, having less than 6% market
share.
The company is surviving profit of less than 0,1% last year because of major
financial crisis in the country. The company has 3000 employees working for
them in 3 plants and 1 headquarter, all placed in the center of the city.
The company is planning to minimize operational cost in order to gain more
profit to survive next year.
Questions :
As if you are the president director of company X
List down the management problem, factors that will affect
your decisions (individual and organizational)
List down the decision alternatives and analyze using 5
dimensions then, chose the best alternatives for the
company.
All data can be assumed logically.