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A Framework for Thinking Ethically
This document is designed as an introduction to thinking
ethically. We all have an image of our better selves-of how we
are when we act ethically or are "at our best." We probably also
have an image of what an ethical community, an ethical
business, an ethical government, or an ethical society should be.
Ethics really has to do with all these levels-acting ethically as
individuals, creating ethical organizations and governments, and
making our society as a whole ethical in the way it treats
everyone.What is Ethics?
Simply stated, ethics refers to standards of behavior that tell us
how human beings ought to act in the many situations in which
they find themselves-as friends, parents, children, citizens,
businesspeople, teachers, professionals, and so on.
It is helpful to identify what ethics is NOT:
· Ethics is not the same as feelings. Feelings provide important
information for our ethical choices. Some people have highly
developed habits that make them feel bad when they do
something wrong, but many people feel good even though they
are doing something wrong. And often our feelings will tell us
it is uncomfortable to do the right thing if it is hard.
· Ethics is not religion. Many people are not religious, but
ethics applies to everyone. Most religions do advocate high
ethical standards but sometimes do not address all the types of
problems we face.
· Ethics is not following the law. A good system of law does
incorporate many ethical standards, but law can deviate from
what is ethical. Law can become ethically corrupt, as some
totalitarian regimes have made it. Law can be a function of
power alone and designed to serve the interests of narrow
groups. Law may have a difficult time designing or enforcing
standards in some important areas, and may be slow to address
new problems.
· Ethics is not following culturally accepted norms. Some
cultures are quite ethical, but others become corrupt -or blind to
certain ethical concerns (as the United States was to slavery
before the Civil War). "When in Rome, do as the Romans do" is
not a satisfactory ethical standard.
· Ethics is not science. Social and natural science can provide
important data to help us make better ethical choices. But
science alone does not tell us what we ought to do. Science may
provide an explanation for what humans are like. But ethics
provides reasons for how humans ought to act. And just because
something is scientifically or technologically possible, it may
not be ethical to do it.
Why Identifying Ethical Standards is Hard
There are two fundamental problems in identifying the ethical
standards we are to follow:
1. On what do we base our ethical standards?
2. How do those standards get applied to specific situations we
face?
If our ethics are not based on feelings, religion, law, accepted
social practice, or science, what are they based on? Many
philosophers and ethicists have helped us answer this critical
question. They have suggested at least five different sources of
ethical standards we should use.Five Sources of Ethical
Standards
The Utilitarian Approach
Some ethicists emphasize that the ethical action is the one that
provides the most good or does the least harm, or, to put it
another way, produces the greatest balance of good over harm.
The ethical corporate action, then, is the one that produces the
greatest good and does the least harm for all who are affected-
customers, employees, shareholders, the community, and the
environment. Ethical warfare balances the good achieved in
ending terrorism with the harm done to all parties through
death, injuries, and destruction. The utilitarian approach deals
with consequences; it tries both to increase the good done and
to reduce the harm done.
The Rights Approach
Other philosophers and ethicists suggest that the ethical action
is the one that best protects and respects the moral rights of
those affected. This approach starts from the belief that humans
have a dignity based on their human nature per se or on their
ability to choose freely what they do with their lives. On the
basis of such dignity, they have a right to be treated as ends and
not merely as means to other ends. The list of moral rights -
including the rights to make one's own choices about what kind
of life to lead, to be told the truth, not to be injured, to a degree
of privacy, and so on-is widely debated; some now argue that
non-humans have rights, too. Also, it is often said that rights
imply duties-in particular, the duty to respect others' rights.
The Fairness or Justice Approach
Aristotle and other Greek philosophers have contributed the
idea that all equals should be treated equally. Today we use this
idea to say that ethical actions treat all human beings equally-or
if unequally, then fairly based on some standard that is
defensible. We pay people more based on their harder work or
the greater amount that they contribute to an organization, and
say that is fair. But there is a debate over CEO salaries that are
hundreds of times larger than the pay of others; many ask
whether the huge disparity is based on a defensible standard or
whether it is the result of an imbalance of power and hence is
unfair.
The Common Good Approach
The Greek philosophers have also contributed the notion that
life in community is a good in itself and our actions should
contribute to that life. This approach suggests that the
interlocking relationships of society are the basis of ethical
reasoning and that respect and compassion for all others-
especially the vulnerable-are requirements of such reasoning.
This approach also calls attention to the common conditions that
are important to the welfare of everyone. This may be a system
of laws, effective police and fire departments, health care, a
public educational system, or even public recreational areas.
The Virtue Approach
A very ancient approach to ethics is that ethical actions ought to
be consistent with certain ideal virtues that provide for the full
development of our humanity. These virtues are dispositions
and habits that enable us to act according to the highest
potential of our character and on behalf of values like truth and
beauty. Honesty, courage, compassion, generosity, tolerance,
love, fidelity, integrity, fairness, self-control, and prudence are
all examples of virtues. Virtue ethics asks of any action, "What
kind of person will I become if I do this?" or "Is this action
consistent with my acting at my best?"
Putting the Approaches Together
Each of the approaches helps us determine what standards of
behavior can be considered ethical. There are still problems to
be solved, however. The first problem is that we may not agree
on the content of some of these specific approaches. We may
not all agree to the same set of human and civil rights. We may
not agree on what constitutes the common good. We may not
even agree on what is a good and what is a harm. The second
problem is that the different approaches may not all answer the
question "What is ethical?" in the same way. Nonetheless, each
approach gives us important information with which to
determine what is ethical in a particular circumstance. And
much more often than not, the different approaches do lead to
similar answers.
Making Decisions
Making good ethical decisions requires a trained sensitivity to
ethical issues and a practiced method for exploring the ethical
aspects of a decision and weighing the considerations that
should impact our choice of a course of action. Having a method
for ethical decision making is absolutely essential. When
practiced regularly, the method becomes so familiar that we
work through it automatically without consulting the specific
steps. The more novel and difficult the ethical choice we face,
the more we need to rely on discussion and dialogue with others
about the dilemma. Only by careful exploration of the problem,
aided by the insights and different perspectives of others, can
we make good ethical choices in such situations. We have found
the following framework for ethical decision making a useful
method for exploring ethical dilemmas and identifying ethical
courses of action.
A Framework for Ethical Decision Making
Recognize an Ethical Issue
1. Could this decision or situation be damaging to someone or
to some group? Does this decision involve a choice between a
good and bad alternative, or perhaps between two "goods" or
between two "bads"?
2. Is this issue about more than what is legal or what is most
efficient? If so, how?
Get the Facts
3. What are the relevant facts of the case? What facts are not
known? Can I learn more about the situation? Do I know enough
to make a decision?
4. What individuals and groups have an important stake in the
outcome? Are some concerns more important? Why?
5. What are the options for acting? Have all the relevant persons
and groups been consulted? Have I identified creative options?
Evaluate Alternative Actions
6. Evaluate the options by asking the following questions:
· Which option will produce the most good and do the least
harm? (The Utilitarian Approach)
· Which option best respects the rights of all who have a stake?
(The Rights Approach)
· Which option treats people equally or proportionately? (The
Justice Approach)
· Which option best serves the community as a whole, not just
some members? (The Common Good Approach)
· Which option leads me to act as the sort of person I want to
be? (The Virtue Approach)
Make a Decision and Test It
7. Considering all these approaches, which option best
addresses the situation?
8. If I told someone I respect-or told a television audience-
which option I have chosen, what would they say?
Act and Reflect on the Outcome
9. How can my decision be implemented with the greatest care
and attention to the concerns of all stakeholders?
10. How did my decision turn out and what have I learned from
this specific situation?
This framework for thinking ethically is the product of dialogue
and debate at the Markkula Center for Applied Ethics at Santa
Clara University. Primary contributors include Manuel
Velasquez, Dennis Moberg, Michael J. Meyer, Thomas Shanks,
Margaret R. McLean, David DeCosse, Claire André, and Kirk
O. Hanson. It was last revised in May 2009.
A Framework for Thinking Ethically Page 3
Ethical Decision-Making
Based on
“A Framework for Thinking Ethically” Markkula Center for
Applied Ethics
“Five Ways to Shape Ethical Decisions” Capism Website
“A Framework for Universal Principles of Ethics”
Larry Colero, W. Maurice Young Centre for Applied Ethics
1
Communication and Ethical Decisions
Unethical Communication
Universal Ethical Principles
Ethical Dilemmas
Ethical Approaches
Ethical Decision-Making
Temper
TantrumsLyingSilent TreatmentInsultsInterruptingNot
ListeningTalking behind someone’s
backDisrespectSarcasmManipulationPulling out
phoneArgumentativeTalking over
peopleInsensitiveUnapologeticActing like it’s a jokeBeing rude
or offensiveProfanityNegative
GesturesHaving an attitudeRolling EyesNo Eye
ContactOverreactingAggressivePulling out Phone
Unethical Communication Behaviors
“A Framework for Universal Principles of Ethics”
By Larry Colero, W. Maurice Young Centre for Applied Ethics
Do Good
Do No Harm
Honesty Trustworthiness
Be Fair
Justice
Concern for Others
Comply with Law
Refuse Taking Unfair Advantage
Respect Autonomy of Others
Ethical Theories
Virtue
Common Good
Fairness or Justice
Deontology
Utilitarian
Rights
Utilitarian Approach
An ethical action
provides the most good.
does the least harm.
benefits the most people.
produces the best outcome for everyone affected.
Velasquez, M. et al. “A Framework for Thinking Ethically.”
Santa Clara University. May 2009.
Common Good Approach
An ethical action
benefits society as a whole, not just some members.
shows respect and compassion for all others – especially the
vulnerable.
Velasquez, M. et al. “A Framework for Thinking Ethically.”
Santa Clara University. May 2009.
Virtue Approach
An ethical action
What kind of person will I become if I do this?
Is this action consistent with my acting at my best?
Emphasizes the virtues or moral character of persons.
Velasquez, M. et al. “A Framework for Thinking Ethically.”
Santa Clara University. May 2009.
The Rights Approach
An ethical action
best protects and respects the moral rights of those affected.
focuses on respect for human dignity and our ability to choose
freely how we live our lives.
Velasquez, M. et al. “A Framework for Thinking Ethically.”
Santa Clara University. May 2009.
Fairness or Justice Approach
An ethical action
treats all human beings equally.
must be based on standards of equity, fairness, and impartiality.
distributes benefits and burdens fairly.
Velasquez, M. et al. “A Framework for Thinking Ethically.”
Santa Clara University. May 2009.
Ethical Approaches to Guide Decision
Which option will do the most good and the least harm?
(Utilitarian Approach)
Which option best respects the rights of all who have a stake?
(Rights Approach)
Which option treats people equally or proportionately?
(Fairness or Justice Approach)
Which option best serves the community as a whole, not just
some members? (Common Good Approach)
Which option leads me to act as the sort of person I want to be?
(Virtue Approach)
Velasquez, M. et al. “A Framework for Thinking
Ethically.” Santa Clara University. May 2009.
Ethical Decision-Making Essay Guidelines
Describe the ethical dilemma.
Analyze the issue using more than one ethical standard.
What ethical standards apply?
Consider the consequences and possible outcomes if these
standards are applied to the decision.
Analyze the issue from your ethical perspective.
Discuss the core beliefs that guide your ethical conduct and
ethical thinking.
Ethical Decision-Making Essay Guidelines
Two citations in text
MLA style; Works Cited
400-600 words
Double-spaced
12-point Times New Roman or Calibri
Correct grammar and word choice
Spell-checked; edited
A Framework for Thinking Ethically
This document is designed as an introduction to thinking
ethically. We all have an image of our better selves-of how we
are when we act ethically or are "at our best." We probably also
have an image of what an ethical community, an ethical
business, an ethical government, or an ethical society should be.
Ethics really has to do with all these levels-acting ethically as
individuals, creating ethical organizations and governments, and
making our society as a whole ethical in the way it treats
everyone.What is Ethics?
Simply stated, ethics refers to standards of behavior that tell us
how human beings ought to act in the many situations in which
they find themselves-as friends, parents, children, citizens,
businesspeople, teachers, professionals, and so on.
It is helpful to identify what ethics is NOT:
· Ethics is not the same as feelings. Feelings provide important
information for our ethical choices. Some people have highly
developed habits that make them feel bad when they do
something wrong, but many people feel good even though they
are doing something wrong. And often our feelings will tell us
it is uncomfortable to do the right thing if it is hard.
· Ethics is not religion. Many people are not religious, but
ethics applies to everyone. Most religions do advocate high
ethical standards but sometimes do not address all the types of
problems we face.
· Ethics is not following the law. A good system of law does
incorporate many ethical standards, but law can deviate from
what is ethical. Law can become ethically corrupt, as some
totalitarian regimes have made it. Law can be a function of
power alone and designed to serve the interests of narrow
groups. Law may have a difficult time designing or enforcing
standards in some important areas, and may be slow to address
new problems.
· Ethics is not following culturally accepted norms. Some
cultures are quite ethical, but others become corrupt -or blind to
certain ethical concerns (as the United States was to slavery
before the Civil War). "When in Rome, do as the Romans do" is
not a satisfactory ethical standard.
· Ethics is not science. Social and natural science can provide
important data to help us make better ethical choices. But
science alone does not tell us what we ought to do. Science may
provide an explanation for what humans are like. But ethics
provides reasons for how humans ought to act. And just because
something is scientifically or technologically possible, it may
not be ethical to do it.
Why Identifying Ethical Standards is Hard
There are two fundamental problems in identifying the ethical
standards we are to follow:
1. On what do we base our ethical standards?
2. How do those standards get applied to specific situations we
face?
If our ethics are not based on feelings, religion, law, accepted
social practice, or science, what are they based on? Many
philosophers and ethicists have helped us answer this critical
question. They have suggested at least five different sources of
ethical standards we should use.Five Sources of Ethical
Standards
The Utilitarian Approach
Some ethicists emphasize that the ethical action is the one that
provides the most good or does the least harm, or, to put it
another way, produces the greatest balance of good over harm.
The ethical corporate action, then, is the one that produces the
greatest good and does the least harm for all who are affected-
customers, employees, shareholders, the community, and the
environment. Ethical warfare balances the good achieved in
ending terrorism with the harm done to all parties through
death, injuries, and destruction. The utilitarian approach deals
with consequences; it tries both to increase the good done and
to reduce the harm done.
The Rights Approach
Other philosophers and ethicists suggest that the ethical action
is the one that best protects and respects the moral rights of
those affected. This approach starts from the belief that humans
have a dignity based on their human nature per se or on their
ability to choose freely what they do with their lives. On the
basis of such dignity, they have a right to be treated as ends and
not merely as means to other ends. The list of moral rights -
including the rights to make one's own choices about what kind
of life to lead, to be told the truth, not to be injured, to a degree
of privacy, and so on-is widely debated; some now argue that
non-humans have rights, too. Also, it is often said that rights
imply duties-in particular, the duty to respect others' rights.
The Fairness or Justice Approach
Aristotle and other Greek philosophers have contributed the
idea that all equals should be treated equally. Today we use this
idea to say that ethical actions treat all human beings equally-or
if unequally, then fairly based on some standard that is
defensible. We pay people more based on their harder work or
the greater amount that they contribute to an organization, and
say that is fair. But there is a debate over CEO salaries that are
hundreds of times larger than the pay of others; many ask
whether the huge disparity is based on a defensible standard or
whether it is the result of an imbalance of power and hence is
unfair.
The Common Good Approach
The Greek philosophers have also contributed the notion that
life in community is a good in itself and our actions should
contribute to that life. This approach suggests that the
interlocking relationships of society are the basis of ethical
reasoning and that respect and compassion for all others-
especially the vulnerable-are requirements of such reasoning.
This approach also calls attention to the common conditions that
are important to the welfare of everyone. This may be a system
of laws, effective police and fire departments, health care, a
public educational system, or even public recreational areas.
The Virtue Approach
A very ancient approach to ethics is that ethical actions ought to
be consistent with certain ideal virtues that provide for the full
development of our humanity. These virtues are dispositions
and habits that enable us to act according to the highest
potential of our character and on behalf of values like truth and
beauty. Honesty, courage, compassion, generosity, tolerance,
love, fidelity, integrity, fairness, self-control, and prudence are
all examples of virtues. Virtue ethics asks of any action, "What
kind of person will I become if I do this?" or "Is this action
consistent with my acting at my best?"
Putting the Approaches Together
Each of the approaches helps us determine what standards of
behavior can be considered ethical. There are still problems to
be solved, however. The first problem is that we may not agree
on the content of some of these specific approaches. We may
not all agree to the same set of human and civil rights. We may
not agree on what constitutes the common good. We may not
even agree on what is a good and what is a harm. The second
problem is that the different approaches may not all answer the
question "What is ethical?" in the same way. Nonetheless, each
approach gives us important information with which to
determine what is ethical in a particular circumstance. And
much more often than not, the different approaches do lead to
similar answers.
Making Decisions
Making good ethical decisions requires a trained sensitivity to
ethical issues and a practiced method for exploring the ethical
aspects of a decision and weighing the considerations that
should impact our choice of a course of action. Having a method
for ethical decision making is absolutely essential. When
practiced regularly, the method becomes so familiar that we
work through it automatically without consulting the specific
steps. The more novel and difficult the ethical choice we face,
the more we need to rely on discussion and dialogue with others
about the dilemma. Only by careful exploration of the problem,
aided by the insights and different perspectives of others, can
we make good ethical choices in such situations. We have found
the following framework for ethical decision making a useful
method for exploring ethical dilemmas and identifying ethical
courses of action.
A Framework for Ethical Decision Making
Recognize an Ethical Issue
1. Could this decision or situation be damaging to someone or
to some group? Does this decision involve a choice between a
good and bad alternative, or perhaps between two "goods" or
between two "bads"?
2. Is this issue about more than what is legal or what is most
efficient? If so, how?
Get the Facts
3. What are the relevant facts of the case? What facts are not
known? Can I learn more about the situation? Do I know enough
to make a decision?
4. What individuals and groups have an important stake in the
outcome? Are some concerns more important? Why?
5. What are the options for acting? Have all the relevant persons
and groups been consulted? Have I identified creative options?
Evaluate Alternative Actions
6. Evaluate the options by asking the following questions:
· Which option will produce the most good and do the least
harm? (The Utilitarian Approach)
· Which option best respects the rights of all who have a stake?
(The Rights Approach)
· Which option treats people equally or proportionately? (The
Justice Approach)
· Which option best serves the community as a whole, not just
some members? (The Common Good Approach)
· Which option leads me to act as the sort of person I want to
be? (The Virtue Approach)
Make a Decision and Test It
7. Considering all these approaches, which option best
addresses the situation?
8. If I told someone I respect-or told a television audience-
which option I have chosen, what would they say?
Act and Reflect on the Outcome
9. How can my decision be implemented with the greatest care
and attention to the concerns of all stakeholders?
10. How did my decision turn out and what have I learned from
this specific situation?
This framework for thinking ethically is the product of dialogue
and debate at the Markkula Center for Applied Ethics at Santa
Clara University. Primary contributors include Manuel
Velasquez, Dennis Moberg, Michael J. Meyer, Thomas Shanks,
Margaret R. McLean, David DeCosse, Claire André, and Kirk
O. Hanson. It was last revised in May 2009.
A Framework for Thinking Ethically Page 3
NCA Credo for Ethical Communication
(approved by the NCA Legislative Council, November 1999)
Questions of right and wrong arise whenever people
communicate. Ethical communication is
fundamental to responsible thinking, decision making, and the
development of relationships and
communities within and across contexts, cultures, channels, and
media. Moreover, ethical
communication enhances human worth and dignity by fostering
truthfulness, fairness,
responsibility, personal integrity, and respect for self and
others. We believe that unethical
communication threatens the quality of all communication and
consequently the well-being of
individuals and the society in which we live. Therefore we, the
members of the National
Communication Association, endorse and are committed to
practicing the following principles of
ethical communication:
We advocate truthfulness, accuracy, honesty, and reason as
essential to the integrity of
communication.
We endorse freedom of expression, diversity of perspective, and
tolerance of dissent to achieve
the informed and responsible decision making fundamental to a
civil society.
We strive to understand and respect other communicators before
evaluating and responding to
their messages.
We promote access to communication resources and
opportunities as necessary to fulfill human
potential and contribute to the well-being of families,
communities, and society.
We promote communication climates of caring and mutual
understanding that respect the
unique needs and characteristics of individual communicators.
We condemn communication that degrades individuals and
humanity through distortion,
intimidation, coercion, and violence, and through the expression
of intolerance and hatred.
We are committed to the courageous expression of personal
convictions in pursuit of fairness
and justice.
We advocate sharing information, opinions, and feelings when
facing significant choices while
also respecting privacy and confidentiality.
We accept responsibility for the short- and long-term
consequences for our own communication
and expect the same of others.
Picking Up the Slack
Ethical Case Study by Chloe Wilson
Greg and Natalie have been in business classes together since
freshman year. While they’re not close friends, they have
always enjoyed each other’s company in class and have been in
the same social circle as they’ve moved from lower division
courses to where they are now: senior capstone. Greg and a few
of his friends invite Natalie to join their group at the start of the
term, and they begin to work on their project.
Fairly quickly, though, Greg realizes that Natalie isn’t pulling
her weight[endnoteRef:1]. Any aspect of the project that’s
assigned to her has to be redone by other members of the group,
she doesn’t pay attention in meetings, and she consistently
shows up late or hungover. Greg and his other groupmates think
that Natalie needs to step it up[endnoteRef:2] and take this
project seriously, but they ultimately agree it would be more
trouble than it’s worth to confront her about it. They decide to
just push through and let her do her own thing. Natalie
continues to participate marginally in discussions, planning, and
writing, but makes it clear through her actions that their final
presentation is not her biggest priority. [1: To pull one’s
weight means to do your fair share of work or
to work as hard as other people in a group] [2: To step it up
means to increase or to make more active]
After Greg’s group gives its final presentation, the members are
asked to write an evaluation on their teammates that the
professor will use to determine individual grades. When it
comes to most of his teammates, Greg easily gives them all A’s
and B’s for their participation and contributions to the project.
However, when Greg comes to Natalie’s evaluation, he is faced
with a dilemma. It’s their last big project before graduation,
and if he were to evaluate her in a harsh way, it could
negatively affect her cumulative GPA. He doesn’t want to throw
her under the bus[endnoteRef:3]; however, her apathy and poor
work ethic put a huge burden on everyone else’s
shoulders[endnoteRef:4], and Greg had to personally sacrifice a
lot of time and effort to make up for her mistakes or tasks that
she left undone. [3: To throw someone under the bus means to
avoid blame, trouble, or criticism by allowing someone else to
take responsibility.] [4: To be a burden on everyone’s
shoulders means to put the responsibility for completing the
work on everyone else
Definitions provided by thefreedictionary.com
(http://idioms.thefreedictionary.com)]
Ethical Question: What should Greg do? Is it worth giving her
an honest evaluation, just so the professor will give her the
grade she deserves? Or is giving her a bad evaluation petty and
unnecessary, considering that they are all about to graduate and
their group received an A, regardless of her performance?
Reference:
Wilson, C. (2013, May 11). Picking up the slack. Retrieved May
18, 2017, from https://www.scu.edu/the-big-q/the-big-q-
blog/picking-up-the-slack.html
Case Study Page 1
In this assignment, you will analyze an ethical issue in
communication from several ethical perspectives, consider the
consequences if these perspectives were applied to the issue,
and analyze the situation from your own ethical perspective.
Learning Objectives
· Acknowledge the complexity of the ethical issues being
analyzed.
· Demonstrate an understanding of ethical theories and
concepts.
· Analyze and evaluate the situation applying more than one
ethical perspective.
· Consider the implications and consequences of these actions to
ethical decision-making in this situation.
· Analyze the issue from own ethical perspective and examines
the beliefs and values that inform your ethical thinking,
conduct, and decision-making.
· Cite sources correctly in-text and create a Works Cited or
References page following MLA or APA guidelines.
· Write a well-organized essay with minimal errors in spelling,
punctuation, grammar, and sentence structure. Writing style
should be smooth, skillful, and coherent with variety in
sentence structure and effective word choice.
Core Curriculum Objectives:
· Critical Thinking - to include creative thinking, innovation,
inquiry, and analysis, evaluation, and synthesis of information.
· Communication - to include effective development,
interpretation, and expression of ideas through written, oral,
and visual communication.
· Personal Responsibility - to include the ability to connect
choices, actions, and consequences to ethical decision-making.
STEP 1: READ the ETHICAL DECISION-MAKING ESSAY
GUIDELINE
Read the Ethical Decision-Making Guidelines thoroughly before
you continue with this assignment. You will be referring to the
guidelines frequently. It is wise to make a copy.
STEP 2: REVIEW the ETHICAL DECISION-MAKING
GRADING RUBRIC
Review the grading rubric so you will know how your essay will
be graded. Make a copy so you can refer to it while you are
writing your essay.
STEP 3: READ the CASE STUDY: PICKING up the SLAC
Read the case study, Picking up the Slack, and make a copy.
STEP 4: RESEARCH ETHICAL STANDARDS & ETHICAL
DECISON-MAKING
Read A Framework for Thinking Ethically first since it is a
required source in your essay. It will give you a brief
description of the Five Sources of Ethical Standards. These
standards are also referred to in the literature as ethical
theories, ethical perspectives, and decision rules. Other good
sources for your essay are: NCA Credo for Ethical
Communication and your textbook.
After you have read A Framework for Ethical Thinking, review
the Ethical Decision-Making PowerPoint in the next step. The
PowerPoint reviews the five sources of ethical standards, the
ethical decision-making process, and the essay guidelines.
STEP 5: REVIEW the ETHICAL DECISION-MAKING PPT
The PowerPoint reviews:
· the Five Ethical Standards
· the Ethical Decision-Making Process
· the Essay Guidelines
Now accessible for screenreaders.
STEP 6: FOLLOW GUIDELINES for SOURCE CITATIONS
The Richland College Library has excellent resources to help
you cite in-text sources and create a Works Cited/Reference
page. Here's a quick and easy way to access source citing
guidelines:
· Open the RLC Library Resources link.
· This will take you to the Library's home page.
· Under Research Assistance, click on APA Citations.
· You can also use Noodle Tools to create your citations. The
link is also under Research Assistance
STEP 7: Type, Save, Edit, and Submit
Type your essay, save the document frequently, edit your work
to reduce plagiarism, spelling and grammatical errors. Finally,
submit the document as a Microsoft Word document on E-
Campus.
ETHICAL DECISION-MAKING CASE STUDY
Essay DirectionsASSIGNMENT OVERVIEW
The case study for this ethical decision essay assignment was
written by Chloe Wilson and is titled Picking Up the Slack,
which presents a common ethical dilemma that you find when
working on a team. Your assignment is to write an essay
analyzing this ethical scenario. The following are the steps to
follow:
· Read Picking Up the Slack case studyso you understand the
ethical dilemma that Greg is facing.
· Explain why this is an ethical issue that requires an ethical
decision.
· Now learn about the different ethical standards that can be
used when making an ethical decision. When facing an ethical
situation, one way to determine what action to take is to
evaluate the situation using the Five Approaches to Ethical
Standards discussed in the article titled A Framework for
Thinking Ethically.
· After readingthe Framework article, learn more about ethical
decision-making by finding at least two other sources that you
will use in your essay. One of these sources may be your Think
Communication or Practically Speaking textbook. More sources
are listed on the last page of this assignment under References.
Feel free to explore this topic using other articles or books.
· Once you understand the Five Approaches to Ethical
Standards, analyze Greg’s dilemma from more than one ethical
standard. Determine the action Greg should take if he applied
these ethical standards. Consider the consequences and possible
outcomes of his actions.
· Glossary of Ethical Terms is listed on the third page of this
assignment.
· Also at the end of the Framework article, there is information
about a free Ethical Decision Making app for your mobile
device that you might find useful; however, this is not required.
I found this app to be interesting as it can be used for future
ethical dilemmas and does not just apply to this assignment.
· Now that you know more about ethical decision-making and
determined a course of action based on these approaches,
analyze this dilemma from your own ethical perspective. If you
were Greg, what would you do? Which ethical standard would
you apply if you were in this situation?
· Last discuss the ethical values and core beliefs that influence
your ethical conduct and ethical thinking. ESSAY FORMAT
REQUIREMENTS
· 400 – 600 words total (about 1 ½ pages).
· Your name and section number in the top right hand corner of
the first page.
· Center the title of essay at the top of the first page.
· Two sources of evidence to support your interpretation of the
ethical standards and conclusions. Sources must be cited in
your essay.
· Use effective word usage and phrase choices; proper spelling,
syntax, and grammar.SOURCES ARE REQUIRED USING APA
STYLE
· In your essay, you will refer to the Picking Up the Slack case
study and A Framework for Thinking Ethically article, which
must be cited in the text of your essay and the Reference page
or it is considered plagiarizing.
· In addition to this source (A Framework for Thinking
Ethically article), one other source is required, and may be from
our textbook or the NCA Credo for Ethical Communication.
You may use additional sources, but they too must be credible
and cited properly. See below for more information on
evaluating sources and evidence.
· Plagiarizing Policy: If all sources are not properly cited in the
essay and Reference page, then zero points will be earned for
this assignment.EVALUATING SOURCES AND EVIDENCE
· Is the author an authority on the subject? (background and
credentials)
· Is the information relevant to the assignment?
· Is the information accurate? (reliable, correct)
· Is the information current and up-to-date?
· Is the information objective, unbiased, and complete?
· Evidence should be relevant, credible, sufficient, and free
from fallacies.
· Internet information and websites should be used with caution.
Be skeptical if
· The source or author is not named.
· The author’s credentials are not given.
· The website is not current (has not been updated).
· The information is biased.ESSAY GUIDELINES (How to
write your essay)1st Create the Introduction (first paragraph):
· Write as if you do not know who will be reading your essay
and assume your reader has not read the case study.
· Clearly state the ethical dilemma that will be analyzed in the
essay (topic sentence).
· Provide a brief summary so the reader has a full understanding
of the issue (remember the reader has not read the case study).
Summarize the situation with fairness to all parties.
· End your introduction with a clearly stated purpose, which is
your thesis statement. Tell your reader what will follow in the
body of your essay.2nd Develop the Body (minimum 3
paragraphs):
· After reading A Framework for Thinking Ethically, follow the
directions above and analyze the ethical dilemma using the Five
Approaches to Ethical Standards. Consider the implications and
consequences of each decision if these approaches were applied
to this situation. Assume your reader has no knowledge of
these approaches so explain the key concepts. (1-2 paragraphs)
· If you were involved in a situation like this, what would you
do? Analyze the situation using the ethical standard that you
would apply to this situation. Discuss the implications and
consequences of your decision if you used this standard as a
rationale for your decision. (1 paragraph)
· Next discuss how this ethical standard is similar or different
from your own ethical values and core beliefs. Discuss your
core beliefs and how they evolved to form your ethical identity.
How do your core beliefs guide your ethical thinking and
ethical conduct today? Which core beliefs influenced your
decision in this dilemma? (1 paragraph)
· According to the AACU’s Ethical Reasoning VALUES Rubric,
· Core beliefs “can reflect one’s environment, religion, culture
or training.”
· Core beliefs are “fundamental principles that consciously or
unconsciously influence one’s ethical conduct and ethical
thinking . . . . even if they are unacknowledged.”
· You may or may not choose to act on your core beliefs.
· In general, your core beliefs shape your responses when faced
with an ethical decision.
· For the body of your essay, follow these writing guidelines:
· Start each paragraph with a topic sentence that effectively
states the purpose of the paragraph.
· Develop sentences that are logical and clear. Ideas should
flow logically. Paragraphs should be unified and work together
to support the thesis.
· Make paragraphs coherent by using effective and appropriate
transitions between ideas and paragraphs.3rd Write the
Conclusion (last paragraph):
· Restate the thesis.
· Provide a summary and closure.
Essay Checklist and Important Reminders
· The essay should not sound as if the writer is answering a
series of questions.
· The purpose of the essay should be clear to the reader and
reflect an awareness of the audience.
· The thesis should be clearly stated in the introduction.
· Relevant background information should be provided in the
introduction so the audience has a clear understanding of the
ethical issue and why an ethical decision is required.
· The introduction should engage the reader.
· The essay should be well-organized, written in Standard
English, and free of grammatical and syntax errors.
· Word choice and phrases should be appropriate and effective.
· Main ideas should be fully developed, supported, and show
critical thinking.
· Ideas should flow logically. Sentence structure should be
correct, coherent, and varied.
· Outside sources should be smoothly integrated in the essay.
The essay should include correctly formatted in-text citations
and a correct Reference page.
· The conclusion should provide closure and restate the thesis.
· The tone and style are appropriate for the essay’s purpose and
audience.
· There is a clear voice and point of view. The writer is
identified with a quality (honesty, sincerity, intelligence). The
audience should get a sense of the writer.
· Facts are distinguished from opinions, opinions are supported
and qualified and opposing views are represented fairly.
· Essay has been spell-checked and edited.
GLOSSARY OF ETHICAL TERMS (by AACU and Stephen F.
Austin State University)
· Character traits associated with ethics include honesty, truth-
seeking, integrity, responsibility, respect, compassion and
empathy.
· A core belief is a principle or fundamental belief which guides
a person’s actions or decisions. A core belief can change over
time.
· Ethics refer to standards of right and wrong that influence our
core beliefs and values, our ethical conduct and ethical
thinking. Our ethics guide our daily actions and behavior,
including our communication with family, friends, co-workers,
and the community.
· An ethical dilemma is a problem or situation that requires a
person to choose between alternatives based on standards of
moral conduct.
· Ethical standards impose obligations to “do the right thing,” to
stand up for our/others’ rights.
· Ethical perspectives/concepts are the different theoretical
means through which ethical issues are analyzed, such as ethical
theories (e.g. utilitarian, natural law, virtue) or ethical concepts
(e.g. rights, justice, duty).
· Ethical Reasoning is reasoning about right and wrong human
conduct. It requires you to be able to assess your own ethical
values and the social context of problems, recognize ethical
issues in a variety of settings, think about how different ethical
perspectives might be applied to ethical dilemmas and consider
the ramifications of alternative actions. Your ethical self-
identity evolves as you practice ethical decision-making skills
and learn how to describe and analyze positions on ethical
issues.
· Context is the historical, cultural, professional, or political
situation, background, or environment that applies to a given
ethical issue.
· A perspective is a world view that informs core beliefs and
ethical opinions. It is how one sees oneself, other people, and
the world. Perspectives are not limited to theories and concepts
in ethical philosophy. They may also include political and
religious convictions, cultural assumptions, and attitudes shaped
by one’s family, background.
References
Engleberg, I. & Wynn, D. Think Communication. New Jersey:
Pearson Education, Inc. 2015.
Print.
“Ethical Reasoning Value Rubric.” American Association of
Colleges and Universities. American Association of Colleges
and Universities. 2009. Web. 15 Aug. 2014.
“Personal Responsibility Value Rubric.” Stephen F. Austin
University. Stephen F. Austin University. 2014. Web. 15 July
2014.
"NCA Credo for Ethical Communication." National
Communication Association. National Communication
Association, Nov. 1999. Web. 28 Oct. 2015.
Rothwell, D. Practically Speaking. New York: Oxford
University Press. 2014. Print.
Velasquez, M. et al. “A Framework for Thinking Ethically.”
Markkula Center for Applied Ethics. Santa Clara University.
May 2009. Web. 15 Aug. 2014.
Wilson, C. “Picking Up the Slack (Big Q).” Markkula Center
for Applied Ethics. Santa Clara University. 11 Mar. 2013.
Web. 15 Aug. 2014.
Essay Directions Page 1
Ethical Decision-Making Essay Grading Rubric Revised May
2017
Name: _________________________Course/Section Number:
______________ Grade: ______ / 100
NM = not met minimum NI= needs improvement A = average
G = good E= excellent
NM
NI
A
G
E
Section 1 _____ 10 pts
Introduction
· Purpose of the essay is clear to the audience.
· Ethical dilemma is explained clearly. (evaluated in Idea
Development)
· Writer addresses why the dilemma calls for an ethical
decision.
· Relevant background information is given.
· Thesis is restated and audience understands what will follow.
Section 2 _____ 30 pts
Organization
· Paragraphs start with a topic sentence.
· Sentences support the paragraph’s main ideas.
· Paragraphs are unified and coherent supporting the thesis.
· Logical progression of ideas with a clear structure and
sequence.
· Transitions effectively connect sentences and paragraph.
· Conclusion provides closure and restates thesis.
Writing Style and Mechanics
· Writing is smooth, skillful and coherent.
· Variety in sentence structure; effective word choice; no
repetition.
· Academic tone and diction are appropriate for essay’s purpose
and audience.
· Minimal errors in punctuation, spelling, grammar, and
mechanics; no comma splices and run-on sentences.
· The essay reflects a sense of audience.
Section 3 _____40 pts
Use of Sources and Evidence· Demonstrates skillful use of high
quality, credible, relevant sources. · Evaluates information from
sources. Correctly interprets author’s meaning. · Fully develops
and supports ideas using relevant source information. · Facts
are distinguished from opinions. · Opinions are supported and
qualified. · Opposing views are represented fairly.
Idea Development and Critical Thinking
· Clearly explains the ethical dilemma, ethical standards,
implications and consequences of decisions.
· Discusses what they would do if faced with this dilemma and
the ethical standard they would use to make the decision.
· Considers how the ethical standard is similar or different from
their own core beliefs and ethical values.
· Explains the origin of their core beliefs. Shows how their
core beliefs evolved and influences their ethical conduct,
thinking, and decision-making today.
Section 4 _____ 20 pts
In-text citations and References
· Outside sources are integrated smoothly in the essay.
· The essay includes correctly formatted in-text citations and a
correct References page.
· APA guidelines are followed.
· Two different sources are cited in-text and on the reference
page.

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A Framework for Thinking EthicallyThis document is designed as a.docx

  • 1. A Framework for Thinking Ethically This document is designed as an introduction to thinking ethically. We all have an image of our better selves-of how we are when we act ethically or are "at our best." We probably also have an image of what an ethical community, an ethical business, an ethical government, or an ethical society should be. Ethics really has to do with all these levels-acting ethically as individuals, creating ethical organizations and governments, and making our society as a whole ethical in the way it treats everyone.What is Ethics? Simply stated, ethics refers to standards of behavior that tell us how human beings ought to act in the many situations in which they find themselves-as friends, parents, children, citizens, businesspeople, teachers, professionals, and so on. It is helpful to identify what ethics is NOT: · Ethics is not the same as feelings. Feelings provide important information for our ethical choices. Some people have highly developed habits that make them feel bad when they do something wrong, but many people feel good even though they are doing something wrong. And often our feelings will tell us it is uncomfortable to do the right thing if it is hard. · Ethics is not religion. Many people are not religious, but ethics applies to everyone. Most religions do advocate high ethical standards but sometimes do not address all the types of problems we face. · Ethics is not following the law. A good system of law does incorporate many ethical standards, but law can deviate from what is ethical. Law can become ethically corrupt, as some totalitarian regimes have made it. Law can be a function of power alone and designed to serve the interests of narrow groups. Law may have a difficult time designing or enforcing standards in some important areas, and may be slow to address new problems. · Ethics is not following culturally accepted norms. Some
  • 2. cultures are quite ethical, but others become corrupt -or blind to certain ethical concerns (as the United States was to slavery before the Civil War). "When in Rome, do as the Romans do" is not a satisfactory ethical standard. · Ethics is not science. Social and natural science can provide important data to help us make better ethical choices. But science alone does not tell us what we ought to do. Science may provide an explanation for what humans are like. But ethics provides reasons for how humans ought to act. And just because something is scientifically or technologically possible, it may not be ethical to do it. Why Identifying Ethical Standards is Hard There are two fundamental problems in identifying the ethical standards we are to follow: 1. On what do we base our ethical standards? 2. How do those standards get applied to specific situations we face? If our ethics are not based on feelings, religion, law, accepted social practice, or science, what are they based on? Many philosophers and ethicists have helped us answer this critical question. They have suggested at least five different sources of ethical standards we should use.Five Sources of Ethical Standards The Utilitarian Approach Some ethicists emphasize that the ethical action is the one that provides the most good or does the least harm, or, to put it another way, produces the greatest balance of good over harm. The ethical corporate action, then, is the one that produces the greatest good and does the least harm for all who are affected- customers, employees, shareholders, the community, and the environment. Ethical warfare balances the good achieved in ending terrorism with the harm done to all parties through death, injuries, and destruction. The utilitarian approach deals with consequences; it tries both to increase the good done and to reduce the harm done.
  • 3. The Rights Approach Other philosophers and ethicists suggest that the ethical action is the one that best protects and respects the moral rights of those affected. This approach starts from the belief that humans have a dignity based on their human nature per se or on their ability to choose freely what they do with their lives. On the basis of such dignity, they have a right to be treated as ends and not merely as means to other ends. The list of moral rights - including the rights to make one's own choices about what kind of life to lead, to be told the truth, not to be injured, to a degree of privacy, and so on-is widely debated; some now argue that non-humans have rights, too. Also, it is often said that rights imply duties-in particular, the duty to respect others' rights. The Fairness or Justice Approach Aristotle and other Greek philosophers have contributed the idea that all equals should be treated equally. Today we use this idea to say that ethical actions treat all human beings equally-or if unequally, then fairly based on some standard that is defensible. We pay people more based on their harder work or the greater amount that they contribute to an organization, and say that is fair. But there is a debate over CEO salaries that are hundreds of times larger than the pay of others; many ask whether the huge disparity is based on a defensible standard or whether it is the result of an imbalance of power and hence is unfair. The Common Good Approach The Greek philosophers have also contributed the notion that life in community is a good in itself and our actions should contribute to that life. This approach suggests that the interlocking relationships of society are the basis of ethical reasoning and that respect and compassion for all others- especially the vulnerable-are requirements of such reasoning. This approach also calls attention to the common conditions that are important to the welfare of everyone. This may be a system
  • 4. of laws, effective police and fire departments, health care, a public educational system, or even public recreational areas. The Virtue Approach A very ancient approach to ethics is that ethical actions ought to be consistent with certain ideal virtues that provide for the full development of our humanity. These virtues are dispositions and habits that enable us to act according to the highest potential of our character and on behalf of values like truth and beauty. Honesty, courage, compassion, generosity, tolerance, love, fidelity, integrity, fairness, self-control, and prudence are all examples of virtues. Virtue ethics asks of any action, "What kind of person will I become if I do this?" or "Is this action consistent with my acting at my best?" Putting the Approaches Together Each of the approaches helps us determine what standards of behavior can be considered ethical. There are still problems to be solved, however. The first problem is that we may not agree on the content of some of these specific approaches. We may not all agree to the same set of human and civil rights. We may not agree on what constitutes the common good. We may not even agree on what is a good and what is a harm. The second problem is that the different approaches may not all answer the question "What is ethical?" in the same way. Nonetheless, each approach gives us important information with which to determine what is ethical in a particular circumstance. And much more often than not, the different approaches do lead to similar answers. Making Decisions Making good ethical decisions requires a trained sensitivity to ethical issues and a practiced method for exploring the ethical aspects of a decision and weighing the considerations that should impact our choice of a course of action. Having a method for ethical decision making is absolutely essential. When
  • 5. practiced regularly, the method becomes so familiar that we work through it automatically without consulting the specific steps. The more novel and difficult the ethical choice we face, the more we need to rely on discussion and dialogue with others about the dilemma. Only by careful exploration of the problem, aided by the insights and different perspectives of others, can we make good ethical choices in such situations. We have found the following framework for ethical decision making a useful method for exploring ethical dilemmas and identifying ethical courses of action. A Framework for Ethical Decision Making Recognize an Ethical Issue 1. Could this decision or situation be damaging to someone or to some group? Does this decision involve a choice between a good and bad alternative, or perhaps between two "goods" or between two "bads"? 2. Is this issue about more than what is legal or what is most efficient? If so, how? Get the Facts 3. What are the relevant facts of the case? What facts are not known? Can I learn more about the situation? Do I know enough to make a decision? 4. What individuals and groups have an important stake in the outcome? Are some concerns more important? Why? 5. What are the options for acting? Have all the relevant persons and groups been consulted? Have I identified creative options? Evaluate Alternative Actions 6. Evaluate the options by asking the following questions: · Which option will produce the most good and do the least harm? (The Utilitarian Approach) · Which option best respects the rights of all who have a stake? (The Rights Approach) · Which option treats people equally or proportionately? (The
  • 6. Justice Approach) · Which option best serves the community as a whole, not just some members? (The Common Good Approach) · Which option leads me to act as the sort of person I want to be? (The Virtue Approach) Make a Decision and Test It 7. Considering all these approaches, which option best addresses the situation? 8. If I told someone I respect-or told a television audience- which option I have chosen, what would they say? Act and Reflect on the Outcome 9. How can my decision be implemented with the greatest care and attention to the concerns of all stakeholders? 10. How did my decision turn out and what have I learned from this specific situation? This framework for thinking ethically is the product of dialogue and debate at the Markkula Center for Applied Ethics at Santa Clara University. Primary contributors include Manuel Velasquez, Dennis Moberg, Michael J. Meyer, Thomas Shanks, Margaret R. McLean, David DeCosse, Claire André, and Kirk O. Hanson. It was last revised in May 2009. A Framework for Thinking Ethically Page 3 Ethical Decision-Making Based on “A Framework for Thinking Ethically” Markkula Center for Applied Ethics “Five Ways to Shape Ethical Decisions” Capism Website “A Framework for Universal Principles of Ethics” Larry Colero, W. Maurice Young Centre for Applied Ethics
  • 7. 1 Communication and Ethical Decisions Unethical Communication Universal Ethical Principles Ethical Dilemmas Ethical Approaches Ethical Decision-Making Temper TantrumsLyingSilent TreatmentInsultsInterruptingNot ListeningTalking behind someone’s backDisrespectSarcasmManipulationPulling out phoneArgumentativeTalking over peopleInsensitiveUnapologeticActing like it’s a jokeBeing rude or offensiveProfanityNegative GesturesHaving an attitudeRolling EyesNo Eye ContactOverreactingAggressivePulling out Phone Unethical Communication Behaviors “A Framework for Universal Principles of Ethics” By Larry Colero, W. Maurice Young Centre for Applied Ethics Do Good Do No Harm
  • 8. Honesty Trustworthiness Be Fair Justice Concern for Others Comply with Law Refuse Taking Unfair Advantage Respect Autonomy of Others
  • 9. Ethical Theories Virtue Common Good Fairness or Justice Deontology Utilitarian Rights Utilitarian Approach An ethical action provides the most good.
  • 10. does the least harm. benefits the most people. produces the best outcome for everyone affected. Velasquez, M. et al. “A Framework for Thinking Ethically.” Santa Clara University. May 2009. Common Good Approach An ethical action benefits society as a whole, not just some members. shows respect and compassion for all others – especially the vulnerable. Velasquez, M. et al. “A Framework for Thinking Ethically.” Santa Clara University. May 2009. Virtue Approach An ethical action What kind of person will I become if I do this? Is this action consistent with my acting at my best? Emphasizes the virtues or moral character of persons. Velasquez, M. et al. “A Framework for Thinking Ethically.” Santa Clara University. May 2009.
  • 11. The Rights Approach An ethical action best protects and respects the moral rights of those affected. focuses on respect for human dignity and our ability to choose freely how we live our lives. Velasquez, M. et al. “A Framework for Thinking Ethically.” Santa Clara University. May 2009. Fairness or Justice Approach An ethical action treats all human beings equally. must be based on standards of equity, fairness, and impartiality. distributes benefits and burdens fairly. Velasquez, M. et al. “A Framework for Thinking Ethically.” Santa Clara University. May 2009. Ethical Approaches to Guide Decision Which option will do the most good and the least harm? (Utilitarian Approach) Which option best respects the rights of all who have a stake? (Rights Approach)
  • 12. Which option treats people equally or proportionately? (Fairness or Justice Approach) Which option best serves the community as a whole, not just some members? (Common Good Approach) Which option leads me to act as the sort of person I want to be? (Virtue Approach) Velasquez, M. et al. “A Framework for Thinking Ethically.” Santa Clara University. May 2009. Ethical Decision-Making Essay Guidelines Describe the ethical dilemma. Analyze the issue using more than one ethical standard. What ethical standards apply? Consider the consequences and possible outcomes if these standards are applied to the decision. Analyze the issue from your ethical perspective. Discuss the core beliefs that guide your ethical conduct and ethical thinking. Ethical Decision-Making Essay Guidelines Two citations in text MLA style; Works Cited 400-600 words Double-spaced 12-point Times New Roman or Calibri Correct grammar and word choice Spell-checked; edited
  • 13. A Framework for Thinking Ethically This document is designed as an introduction to thinking ethically. We all have an image of our better selves-of how we are when we act ethically or are "at our best." We probably also have an image of what an ethical community, an ethical business, an ethical government, or an ethical society should be. Ethics really has to do with all these levels-acting ethically as individuals, creating ethical organizations and governments, and making our society as a whole ethical in the way it treats everyone.What is Ethics? Simply stated, ethics refers to standards of behavior that tell us how human beings ought to act in the many situations in which they find themselves-as friends, parents, children, citizens, businesspeople, teachers, professionals, and so on. It is helpful to identify what ethics is NOT: · Ethics is not the same as feelings. Feelings provide important information for our ethical choices. Some people have highly developed habits that make them feel bad when they do something wrong, but many people feel good even though they are doing something wrong. And often our feelings will tell us it is uncomfortable to do the right thing if it is hard. · Ethics is not religion. Many people are not religious, but ethics applies to everyone. Most religions do advocate high ethical standards but sometimes do not address all the types of problems we face. · Ethics is not following the law. A good system of law does incorporate many ethical standards, but law can deviate from what is ethical. Law can become ethically corrupt, as some totalitarian regimes have made it. Law can be a function of power alone and designed to serve the interests of narrow groups. Law may have a difficult time designing or enforcing standards in some important areas, and may be slow to address new problems. · Ethics is not following culturally accepted norms. Some
  • 14. cultures are quite ethical, but others become corrupt -or blind to certain ethical concerns (as the United States was to slavery before the Civil War). "When in Rome, do as the Romans do" is not a satisfactory ethical standard. · Ethics is not science. Social and natural science can provide important data to help us make better ethical choices. But science alone does not tell us what we ought to do. Science may provide an explanation for what humans are like. But ethics provides reasons for how humans ought to act. And just because something is scientifically or technologically possible, it may not be ethical to do it. Why Identifying Ethical Standards is Hard There are two fundamental problems in identifying the ethical standards we are to follow: 1. On what do we base our ethical standards? 2. How do those standards get applied to specific situations we face? If our ethics are not based on feelings, religion, law, accepted social practice, or science, what are they based on? Many philosophers and ethicists have helped us answer this critical question. They have suggested at least five different sources of ethical standards we should use.Five Sources of Ethical Standards The Utilitarian Approach Some ethicists emphasize that the ethical action is the one that provides the most good or does the least harm, or, to put it another way, produces the greatest balance of good over harm. The ethical corporate action, then, is the one that produces the greatest good and does the least harm for all who are affected- customers, employees, shareholders, the community, and the environment. Ethical warfare balances the good achieved in ending terrorism with the harm done to all parties through death, injuries, and destruction. The utilitarian approach deals with consequences; it tries both to increase the good done and to reduce the harm done.
  • 15. The Rights Approach Other philosophers and ethicists suggest that the ethical action is the one that best protects and respects the moral rights of those affected. This approach starts from the belief that humans have a dignity based on their human nature per se or on their ability to choose freely what they do with their lives. On the basis of such dignity, they have a right to be treated as ends and not merely as means to other ends. The list of moral rights - including the rights to make one's own choices about what kind of life to lead, to be told the truth, not to be injured, to a degree of privacy, and so on-is widely debated; some now argue that non-humans have rights, too. Also, it is often said that rights imply duties-in particular, the duty to respect others' rights. The Fairness or Justice Approach Aristotle and other Greek philosophers have contributed the idea that all equals should be treated equally. Today we use this idea to say that ethical actions treat all human beings equally-or if unequally, then fairly based on some standard that is defensible. We pay people more based on their harder work or the greater amount that they contribute to an organization, and say that is fair. But there is a debate over CEO salaries that are hundreds of times larger than the pay of others; many ask whether the huge disparity is based on a defensible standard or whether it is the result of an imbalance of power and hence is unfair. The Common Good Approach The Greek philosophers have also contributed the notion that life in community is a good in itself and our actions should contribute to that life. This approach suggests that the interlocking relationships of society are the basis of ethical reasoning and that respect and compassion for all others- especially the vulnerable-are requirements of such reasoning. This approach also calls attention to the common conditions that are important to the welfare of everyone. This may be a system
  • 16. of laws, effective police and fire departments, health care, a public educational system, or even public recreational areas. The Virtue Approach A very ancient approach to ethics is that ethical actions ought to be consistent with certain ideal virtues that provide for the full development of our humanity. These virtues are dispositions and habits that enable us to act according to the highest potential of our character and on behalf of values like truth and beauty. Honesty, courage, compassion, generosity, tolerance, love, fidelity, integrity, fairness, self-control, and prudence are all examples of virtues. Virtue ethics asks of any action, "What kind of person will I become if I do this?" or "Is this action consistent with my acting at my best?" Putting the Approaches Together Each of the approaches helps us determine what standards of behavior can be considered ethical. There are still problems to be solved, however. The first problem is that we may not agree on the content of some of these specific approaches. We may not all agree to the same set of human and civil rights. We may not agree on what constitutes the common good. We may not even agree on what is a good and what is a harm. The second problem is that the different approaches may not all answer the question "What is ethical?" in the same way. Nonetheless, each approach gives us important information with which to determine what is ethical in a particular circumstance. And much more often than not, the different approaches do lead to similar answers. Making Decisions Making good ethical decisions requires a trained sensitivity to ethical issues and a practiced method for exploring the ethical aspects of a decision and weighing the considerations that should impact our choice of a course of action. Having a method for ethical decision making is absolutely essential. When
  • 17. practiced regularly, the method becomes so familiar that we work through it automatically without consulting the specific steps. The more novel and difficult the ethical choice we face, the more we need to rely on discussion and dialogue with others about the dilemma. Only by careful exploration of the problem, aided by the insights and different perspectives of others, can we make good ethical choices in such situations. We have found the following framework for ethical decision making a useful method for exploring ethical dilemmas and identifying ethical courses of action. A Framework for Ethical Decision Making Recognize an Ethical Issue 1. Could this decision or situation be damaging to someone or to some group? Does this decision involve a choice between a good and bad alternative, or perhaps between two "goods" or between two "bads"? 2. Is this issue about more than what is legal or what is most efficient? If so, how? Get the Facts 3. What are the relevant facts of the case? What facts are not known? Can I learn more about the situation? Do I know enough to make a decision? 4. What individuals and groups have an important stake in the outcome? Are some concerns more important? Why? 5. What are the options for acting? Have all the relevant persons and groups been consulted? Have I identified creative options? Evaluate Alternative Actions 6. Evaluate the options by asking the following questions: · Which option will produce the most good and do the least harm? (The Utilitarian Approach) · Which option best respects the rights of all who have a stake? (The Rights Approach) · Which option treats people equally or proportionately? (The
  • 18. Justice Approach) · Which option best serves the community as a whole, not just some members? (The Common Good Approach) · Which option leads me to act as the sort of person I want to be? (The Virtue Approach) Make a Decision and Test It 7. Considering all these approaches, which option best addresses the situation? 8. If I told someone I respect-or told a television audience- which option I have chosen, what would they say? Act and Reflect on the Outcome 9. How can my decision be implemented with the greatest care and attention to the concerns of all stakeholders? 10. How did my decision turn out and what have I learned from this specific situation? This framework for thinking ethically is the product of dialogue and debate at the Markkula Center for Applied Ethics at Santa Clara University. Primary contributors include Manuel Velasquez, Dennis Moberg, Michael J. Meyer, Thomas Shanks, Margaret R. McLean, David DeCosse, Claire André, and Kirk O. Hanson. It was last revised in May 2009. A Framework for Thinking Ethically Page 3 NCA Credo for Ethical Communication (approved by the NCA Legislative Council, November 1999)
  • 19. Questions of right and wrong arise whenever people communicate. Ethical communication is fundamental to responsible thinking, decision making, and the development of relationships and communities within and across contexts, cultures, channels, and media. Moreover, ethical communication enhances human worth and dignity by fostering truthfulness, fairness, responsibility, personal integrity, and respect for self and others. We believe that unethical communication threatens the quality of all communication and consequently the well-being of individuals and the society in which we live. Therefore we, the members of the National Communication Association, endorse and are committed to practicing the following principles of ethical communication: We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication. We endorse freedom of expression, diversity of perspective, and tolerance of dissent to achieve the informed and responsible decision making fundamental to a civil society. We strive to understand and respect other communicators before evaluating and responding to their messages. We promote access to communication resources and opportunities as necessary to fulfill human potential and contribute to the well-being of families, communities, and society.
  • 20. We promote communication climates of caring and mutual understanding that respect the unique needs and characteristics of individual communicators. We condemn communication that degrades individuals and humanity through distortion, intimidation, coercion, and violence, and through the expression of intolerance and hatred. We are committed to the courageous expression of personal convictions in pursuit of fairness and justice. We advocate sharing information, opinions, and feelings when facing significant choices while also respecting privacy and confidentiality. We accept responsibility for the short- and long-term consequences for our own communication and expect the same of others. Picking Up the Slack Ethical Case Study by Chloe Wilson Greg and Natalie have been in business classes together since freshman year. While they’re not close friends, they have always enjoyed each other’s company in class and have been in the same social circle as they’ve moved from lower division courses to where they are now: senior capstone. Greg and a few of his friends invite Natalie to join their group at the start of the term, and they begin to work on their project. Fairly quickly, though, Greg realizes that Natalie isn’t pulling
  • 21. her weight[endnoteRef:1]. Any aspect of the project that’s assigned to her has to be redone by other members of the group, she doesn’t pay attention in meetings, and she consistently shows up late or hungover. Greg and his other groupmates think that Natalie needs to step it up[endnoteRef:2] and take this project seriously, but they ultimately agree it would be more trouble than it’s worth to confront her about it. They decide to just push through and let her do her own thing. Natalie continues to participate marginally in discussions, planning, and writing, but makes it clear through her actions that their final presentation is not her biggest priority. [1: To pull one’s weight means to do your fair share of work or to work as hard as other people in a group] [2: To step it up means to increase or to make more active] After Greg’s group gives its final presentation, the members are asked to write an evaluation on their teammates that the professor will use to determine individual grades. When it comes to most of his teammates, Greg easily gives them all A’s and B’s for their participation and contributions to the project. However, when Greg comes to Natalie’s evaluation, he is faced with a dilemma. It’s their last big project before graduation, and if he were to evaluate her in a harsh way, it could negatively affect her cumulative GPA. He doesn’t want to throw her under the bus[endnoteRef:3]; however, her apathy and poor work ethic put a huge burden on everyone else’s shoulders[endnoteRef:4], and Greg had to personally sacrifice a lot of time and effort to make up for her mistakes or tasks that she left undone. [3: To throw someone under the bus means to avoid blame, trouble, or criticism by allowing someone else to take responsibility.] [4: To be a burden on everyone’s shoulders means to put the responsibility for completing the work on everyone else Definitions provided by thefreedictionary.com (http://idioms.thefreedictionary.com)]
  • 22. Ethical Question: What should Greg do? Is it worth giving her an honest evaluation, just so the professor will give her the grade she deserves? Or is giving her a bad evaluation petty and unnecessary, considering that they are all about to graduate and their group received an A, regardless of her performance? Reference: Wilson, C. (2013, May 11). Picking up the slack. Retrieved May 18, 2017, from https://www.scu.edu/the-big-q/the-big-q- blog/picking-up-the-slack.html Case Study Page 1 In this assignment, you will analyze an ethical issue in communication from several ethical perspectives, consider the consequences if these perspectives were applied to the issue, and analyze the situation from your own ethical perspective. Learning Objectives · Acknowledge the complexity of the ethical issues being analyzed. · Demonstrate an understanding of ethical theories and concepts. · Analyze and evaluate the situation applying more than one ethical perspective. · Consider the implications and consequences of these actions to ethical decision-making in this situation. · Analyze the issue from own ethical perspective and examines the beliefs and values that inform your ethical thinking, conduct, and decision-making. · Cite sources correctly in-text and create a Works Cited or References page following MLA or APA guidelines. · Write a well-organized essay with minimal errors in spelling, punctuation, grammar, and sentence structure. Writing style should be smooth, skillful, and coherent with variety in sentence structure and effective word choice.
  • 23. Core Curriculum Objectives: · Critical Thinking - to include creative thinking, innovation, inquiry, and analysis, evaluation, and synthesis of information. · Communication - to include effective development, interpretation, and expression of ideas through written, oral, and visual communication. · Personal Responsibility - to include the ability to connect choices, actions, and consequences to ethical decision-making. STEP 1: READ the ETHICAL DECISION-MAKING ESSAY GUIDELINE Read the Ethical Decision-Making Guidelines thoroughly before you continue with this assignment. You will be referring to the guidelines frequently. It is wise to make a copy. STEP 2: REVIEW the ETHICAL DECISION-MAKING GRADING RUBRIC Review the grading rubric so you will know how your essay will be graded. Make a copy so you can refer to it while you are writing your essay. STEP 3: READ the CASE STUDY: PICKING up the SLAC Read the case study, Picking up the Slack, and make a copy. STEP 4: RESEARCH ETHICAL STANDARDS & ETHICAL DECISON-MAKING Read A Framework for Thinking Ethically first since it is a required source in your essay. It will give you a brief description of the Five Sources of Ethical Standards. These standards are also referred to in the literature as ethical theories, ethical perspectives, and decision rules. Other good sources for your essay are: NCA Credo for Ethical Communication and your textbook. After you have read A Framework for Ethical Thinking, review the Ethical Decision-Making PowerPoint in the next step. The PowerPoint reviews the five sources of ethical standards, the ethical decision-making process, and the essay guidelines. STEP 5: REVIEW the ETHICAL DECISION-MAKING PPT The PowerPoint reviews: · the Five Ethical Standards
  • 24. · the Ethical Decision-Making Process · the Essay Guidelines Now accessible for screenreaders. STEP 6: FOLLOW GUIDELINES for SOURCE CITATIONS The Richland College Library has excellent resources to help you cite in-text sources and create a Works Cited/Reference page. Here's a quick and easy way to access source citing guidelines: · Open the RLC Library Resources link. · This will take you to the Library's home page. · Under Research Assistance, click on APA Citations. · You can also use Noodle Tools to create your citations. The link is also under Research Assistance STEP 7: Type, Save, Edit, and Submit Type your essay, save the document frequently, edit your work to reduce plagiarism, spelling and grammatical errors. Finally, submit the document as a Microsoft Word document on E- Campus. ETHICAL DECISION-MAKING CASE STUDY Essay DirectionsASSIGNMENT OVERVIEW The case study for this ethical decision essay assignment was written by Chloe Wilson and is titled Picking Up the Slack, which presents a common ethical dilemma that you find when working on a team. Your assignment is to write an essay analyzing this ethical scenario. The following are the steps to follow: · Read Picking Up the Slack case studyso you understand the ethical dilemma that Greg is facing.
  • 25. · Explain why this is an ethical issue that requires an ethical decision. · Now learn about the different ethical standards that can be used when making an ethical decision. When facing an ethical situation, one way to determine what action to take is to evaluate the situation using the Five Approaches to Ethical Standards discussed in the article titled A Framework for Thinking Ethically. · After readingthe Framework article, learn more about ethical decision-making by finding at least two other sources that you will use in your essay. One of these sources may be your Think Communication or Practically Speaking textbook. More sources are listed on the last page of this assignment under References. Feel free to explore this topic using other articles or books. · Once you understand the Five Approaches to Ethical Standards, analyze Greg’s dilemma from more than one ethical standard. Determine the action Greg should take if he applied these ethical standards. Consider the consequences and possible outcomes of his actions. · Glossary of Ethical Terms is listed on the third page of this assignment. · Also at the end of the Framework article, there is information about a free Ethical Decision Making app for your mobile device that you might find useful; however, this is not required. I found this app to be interesting as it can be used for future ethical dilemmas and does not just apply to this assignment. · Now that you know more about ethical decision-making and determined a course of action based on these approaches, analyze this dilemma from your own ethical perspective. If you were Greg, what would you do? Which ethical standard would you apply if you were in this situation? · Last discuss the ethical values and core beliefs that influence your ethical conduct and ethical thinking. ESSAY FORMAT REQUIREMENTS · 400 – 600 words total (about 1 ½ pages). · Your name and section number in the top right hand corner of
  • 26. the first page. · Center the title of essay at the top of the first page. · Two sources of evidence to support your interpretation of the ethical standards and conclusions. Sources must be cited in your essay. · Use effective word usage and phrase choices; proper spelling, syntax, and grammar.SOURCES ARE REQUIRED USING APA STYLE · In your essay, you will refer to the Picking Up the Slack case study and A Framework for Thinking Ethically article, which must be cited in the text of your essay and the Reference page or it is considered plagiarizing. · In addition to this source (A Framework for Thinking Ethically article), one other source is required, and may be from our textbook or the NCA Credo for Ethical Communication. You may use additional sources, but they too must be credible and cited properly. See below for more information on evaluating sources and evidence. · Plagiarizing Policy: If all sources are not properly cited in the essay and Reference page, then zero points will be earned for this assignment.EVALUATING SOURCES AND EVIDENCE · Is the author an authority on the subject? (background and credentials) · Is the information relevant to the assignment? · Is the information accurate? (reliable, correct) · Is the information current and up-to-date? · Is the information objective, unbiased, and complete? · Evidence should be relevant, credible, sufficient, and free from fallacies. · Internet information and websites should be used with caution. Be skeptical if · The source or author is not named. · The author’s credentials are not given. · The website is not current (has not been updated). · The information is biased.ESSAY GUIDELINES (How to write your essay)1st Create the Introduction (first paragraph):
  • 27. · Write as if you do not know who will be reading your essay and assume your reader has not read the case study. · Clearly state the ethical dilemma that will be analyzed in the essay (topic sentence). · Provide a brief summary so the reader has a full understanding of the issue (remember the reader has not read the case study). Summarize the situation with fairness to all parties. · End your introduction with a clearly stated purpose, which is your thesis statement. Tell your reader what will follow in the body of your essay.2nd Develop the Body (minimum 3 paragraphs): · After reading A Framework for Thinking Ethically, follow the directions above and analyze the ethical dilemma using the Five Approaches to Ethical Standards. Consider the implications and consequences of each decision if these approaches were applied to this situation. Assume your reader has no knowledge of these approaches so explain the key concepts. (1-2 paragraphs) · If you were involved in a situation like this, what would you do? Analyze the situation using the ethical standard that you would apply to this situation. Discuss the implications and consequences of your decision if you used this standard as a rationale for your decision. (1 paragraph) · Next discuss how this ethical standard is similar or different from your own ethical values and core beliefs. Discuss your core beliefs and how they evolved to form your ethical identity. How do your core beliefs guide your ethical thinking and ethical conduct today? Which core beliefs influenced your decision in this dilemma? (1 paragraph) · According to the AACU’s Ethical Reasoning VALUES Rubric, · Core beliefs “can reflect one’s environment, religion, culture or training.” · Core beliefs are “fundamental principles that consciously or unconsciously influence one’s ethical conduct and ethical thinking . . . . even if they are unacknowledged.” · You may or may not choose to act on your core beliefs. · In general, your core beliefs shape your responses when faced
  • 28. with an ethical decision. · For the body of your essay, follow these writing guidelines: · Start each paragraph with a topic sentence that effectively states the purpose of the paragraph. · Develop sentences that are logical and clear. Ideas should flow logically. Paragraphs should be unified and work together to support the thesis. · Make paragraphs coherent by using effective and appropriate transitions between ideas and paragraphs.3rd Write the Conclusion (last paragraph): · Restate the thesis. · Provide a summary and closure. Essay Checklist and Important Reminders · The essay should not sound as if the writer is answering a series of questions. · The purpose of the essay should be clear to the reader and reflect an awareness of the audience. · The thesis should be clearly stated in the introduction. · Relevant background information should be provided in the introduction so the audience has a clear understanding of the ethical issue and why an ethical decision is required. · The introduction should engage the reader. · The essay should be well-organized, written in Standard English, and free of grammatical and syntax errors. · Word choice and phrases should be appropriate and effective. · Main ideas should be fully developed, supported, and show critical thinking. · Ideas should flow logically. Sentence structure should be correct, coherent, and varied. · Outside sources should be smoothly integrated in the essay. The essay should include correctly formatted in-text citations and a correct Reference page. · The conclusion should provide closure and restate the thesis. · The tone and style are appropriate for the essay’s purpose and audience. · There is a clear voice and point of view. The writer is
  • 29. identified with a quality (honesty, sincerity, intelligence). The audience should get a sense of the writer. · Facts are distinguished from opinions, opinions are supported and qualified and opposing views are represented fairly. · Essay has been spell-checked and edited. GLOSSARY OF ETHICAL TERMS (by AACU and Stephen F. Austin State University) · Character traits associated with ethics include honesty, truth- seeking, integrity, responsibility, respect, compassion and empathy. · A core belief is a principle or fundamental belief which guides a person’s actions or decisions. A core belief can change over time. · Ethics refer to standards of right and wrong that influence our core beliefs and values, our ethical conduct and ethical thinking. Our ethics guide our daily actions and behavior, including our communication with family, friends, co-workers, and the community. · An ethical dilemma is a problem or situation that requires a person to choose between alternatives based on standards of moral conduct. · Ethical standards impose obligations to “do the right thing,” to stand up for our/others’ rights. · Ethical perspectives/concepts are the different theoretical means through which ethical issues are analyzed, such as ethical theories (e.g. utilitarian, natural law, virtue) or ethical concepts (e.g. rights, justice, duty). · Ethical Reasoning is reasoning about right and wrong human conduct. It requires you to be able to assess your own ethical values and the social context of problems, recognize ethical issues in a variety of settings, think about how different ethical perspectives might be applied to ethical dilemmas and consider the ramifications of alternative actions. Your ethical self- identity evolves as you practice ethical decision-making skills and learn how to describe and analyze positions on ethical issues.
  • 30. · Context is the historical, cultural, professional, or political situation, background, or environment that applies to a given ethical issue. · A perspective is a world view that informs core beliefs and ethical opinions. It is how one sees oneself, other people, and the world. Perspectives are not limited to theories and concepts in ethical philosophy. They may also include political and religious convictions, cultural assumptions, and attitudes shaped by one’s family, background. References Engleberg, I. & Wynn, D. Think Communication. New Jersey: Pearson Education, Inc. 2015. Print. “Ethical Reasoning Value Rubric.” American Association of Colleges and Universities. American Association of Colleges and Universities. 2009. Web. 15 Aug. 2014. “Personal Responsibility Value Rubric.” Stephen F. Austin University. Stephen F. Austin University. 2014. Web. 15 July 2014. "NCA Credo for Ethical Communication." National Communication Association. National Communication Association, Nov. 1999. Web. 28 Oct. 2015. Rothwell, D. Practically Speaking. New York: Oxford University Press. 2014. Print. Velasquez, M. et al. “A Framework for Thinking Ethically.” Markkula Center for Applied Ethics. Santa Clara University. May 2009. Web. 15 Aug. 2014. Wilson, C. “Picking Up the Slack (Big Q).” Markkula Center for Applied Ethics. Santa Clara University. 11 Mar. 2013. Web. 15 Aug. 2014. Essay Directions Page 1 Ethical Decision-Making Essay Grading Rubric Revised May
  • 31. 2017 Name: _________________________Course/Section Number: ______________ Grade: ______ / 100 NM = not met minimum NI= needs improvement A = average G = good E= excellent NM NI A G E Section 1 _____ 10 pts Introduction · Purpose of the essay is clear to the audience. · Ethical dilemma is explained clearly. (evaluated in Idea Development) · Writer addresses why the dilemma calls for an ethical decision. · Relevant background information is given. · Thesis is restated and audience understands what will follow. Section 2 _____ 30 pts
  • 32. Organization · Paragraphs start with a topic sentence. · Sentences support the paragraph’s main ideas. · Paragraphs are unified and coherent supporting the thesis. · Logical progression of ideas with a clear structure and sequence. · Transitions effectively connect sentences and paragraph. · Conclusion provides closure and restates thesis. Writing Style and Mechanics · Writing is smooth, skillful and coherent. · Variety in sentence structure; effective word choice; no repetition. · Academic tone and diction are appropriate for essay’s purpose and audience. · Minimal errors in punctuation, spelling, grammar, and mechanics; no comma splices and run-on sentences. · The essay reflects a sense of audience. Section 3 _____40 pts Use of Sources and Evidence· Demonstrates skillful use of high quality, credible, relevant sources. · Evaluates information from sources. Correctly interprets author’s meaning. · Fully develops and supports ideas using relevant source information. · Facts are distinguished from opinions. · Opinions are supported and qualified. · Opposing views are represented fairly. Idea Development and Critical Thinking · Clearly explains the ethical dilemma, ethical standards, implications and consequences of decisions.
  • 33. · Discusses what they would do if faced with this dilemma and the ethical standard they would use to make the decision. · Considers how the ethical standard is similar or different from their own core beliefs and ethical values. · Explains the origin of their core beliefs. Shows how their core beliefs evolved and influences their ethical conduct, thinking, and decision-making today. Section 4 _____ 20 pts In-text citations and References · Outside sources are integrated smoothly in the essay. · The essay includes correctly formatted in-text citations and a correct References page. · APA guidelines are followed. · Two different sources are cited in-text and on the reference page.