2. WHAT IS AN ETHICAL DILEMMA?
An ethical dilemma is a moral situation in which a
choice has to be made between two equally
undesirable alternatives.
This has impacts on :
1. The organization’s profitability and competitiveness
2. Its stakeholders
3. Structure of ethical dilemma
either
Doing what is
morally right Results in
A bad outcome
Or
Bad effects
nor
Doing what is
morally
wrong
Results in
Good or at
least better
affects or
outcome
4. HOW ETHICAL DILEMMAS IN BUSINESS
AFFECT THE STAKEHOLDERS
Business
balance
Shareholders
societyemployees
5. CODE OF PERSONAL ETHICS FOR
EMPLOYEES
Respect confidential information to which you have
access.
Maintain high standard of professional responsibility.
Avoid being placed in situations involving conflict of
interest.
Act with integrity.
Do not discriminate against anything or anybody on
any bias.
6. Be committed to the goals of the organization.
Do not give up your individual professional ethics.
Maintain professional relations based on mutual
respect for individuals and organizations.
7. HOW TO CREATE AN ETHICAL WORKING
ENVIORNMENT?
Make the decision to commit ethics.
Recognize that you are role model by definition, by
your action, and by your values.
Assume the responsibility for instilling ethical
behavior.
Articulate your values.
Train the staff in ethical behavior.
Encourage open communication.
Be consistent.
Abide by the laws of the land
8. HOW TO RESOLVE ETHICAL DILEMMAS?
1. Analyze the consequences.
2. Analyze the actions.
3. Make a decision.
