Business administration level 1 award pp 5
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This document provides an induction and learning outcomes for a Level 1 Business Professional Award. It outlines expectations such as fire evacuation procedures, absences, and costs for refreshments. Week 4 involves welcoming visitors at a reception area and completing administrative tasks like creating a spreadsheet from provided information and responding to an email. Learners will be observed and assessed on greeting visitors, following organizational procedures, and producing routine business documents using the appropriate communication style. Homework includes explaining how treating visitors positively benefits an organization and completing portfolio work by the next class.
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This document provides information for a Level 1 Business Administration course induction. It outlines topics like fire evacuation procedures, ground rules, and expectations for the 7 session course. The first week will include an overview of the course, paperwork, group activities, and research on business administration roles. Learners are expected to complete homework on ItsLearning, which will be activities related to administrative job roles. Support is available from the tutor and other staff.
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This document provides an overview and agenda for a Level 1 Business Administration course. It includes information about the tutor, induction, learning outcomes, learner information, and support available. The course aims to help learners understand business administration roles and tasks like welcoming visitors and using office equipment. Learners will complete assignments outside of class and have their work assessed to earn a Level 1 Award in Business Administration upon completion of all tasks.
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This document contains information about an induction and learning objectives for a NCFE Principles of Business Administration Level 2 Certificate course.
The induction section outlines housekeeping topics like fire evacuation procedures, bathroom locations, smoking policies, phone/appointment policies, and expectations around course commitment, absences, and coffee costs.
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The learning objectives section lists the objectives for Unit 71 on understanding administration of meetings, including describing meeting purposes and attendees, importance of attendance, ways to achieve attendance, health and safety requirements, setting up meeting resources, and roles of chairs and secretaries. It also covers differences between formal and informal meetings and legal implications of formal meetings.
Guidance is then provided for each learning objective, directing students to specific knowledge
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The document provides guidance for a NCFE Principles of Business Administration Level 2 Certificate course. It outlines the induction process and expectations for the course. It then details the learning objectives for Unit 64 on event organization and Unit 5 on finance for administrators. The document provides explanations and links for each of the assessment criteria to help students understand the concepts required. It concludes with a check that students understand the learning outcomes and provides contact information for any additional questions.
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The document provides an induction and learning objectives for a session on business communication, organizational structures, and understanding the organizational environment. It includes:
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This document provides an induction for a Principles of Business Administration course. It outlines learning objectives and topics to be covered in an upcoming session, including understanding how to prepare business documents and distribute them. Key points that will be discussed are different types of business documents, using technology for document production, agreeing on document standards, and how legislation impacts document production and distribution. The session will involve pair activities for research and note-taking.
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This document outlines the learning outcomes and agenda for a Business Administration Level 1 class. The session will include an icebreaker, recapping the previous week, discussing formal and informal communication styles, and why businesses adopt house styles. Students will complete administrative tasks like amending documents and be observed welcoming visitors at a reception to practice customer service skills. The document provides assessment criteria for tasks and instructions for activities like a group discussion and completing homework.
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Unit 6 Understand how to carry out business administration tasks - Jan17
Unit 6 Understand how to carry out business administration tasks - Jan17
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History 21B: World History
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[email protected] SSPA 1100
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Teaching Assistants
Monday Sections Wednesday Sections
Mr. Kyle David Ms. Michele Brewster
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In 334 Krieger hall In 334 Krieger hall
[email protected][email protected]
How did the world become global? Starting in the 1450s, this course explores how mariners,
merchants, and monarchs connected the globe through faster ships, the exchange of goods, and
colonial governance. Today’s highly interconnected world has a history, including the rise of
global empires, the expansion of export economies, and worldwide political revolutions. As race
became fixed, gender roles shifted, and science described and classified through Western eyes,
human actions made the world modern. Together we will ask how large-scale resistance to
centralized rule and the persistence of people’s everyday lives shaped the changes we now call
globalization and modernity.
Course objectives
Students who complete this class will be able to:
• Explain the difference between primary and secondary sources.
• Use evidence from primary and secondary sources to construct an argument.
• Differentiate between local and global processes; in other words: articulate how scale
changes historical analysis.
• Evaluate similarities and differences; in other words: make historical comparison.
Course Structure
Theme Skills Focus
Part I Empires Using Evidence :: Making Arguments
Part II Globalization Thinking with Scale
Part III Revolutions Making Comparisons
Course Materials
Required Textbook:
Ross E. Dunn & Laura J. Mitchell, Panorama: A World History (New York: McGraw-Hill,
2015), Chapters 16 - 20
E-book version with Connect & Learn Smart subscription
You can also consult a hard copy of the textbook that is available on 2-hour reserve at Langson
Library.
2
Other Reading and Visual Material
Links to relevant websites and to .pdf versions of other course readings are available on the
course Canvas site. You can download the articles, chapters, and excerpts to your computer
and/or print a copy to bring to class.
Course Methodology
Historical analysis Historical analysis requires learning, understanding, and assessing available
evidence and then asserting informed interpretations. Here, historical analysis does not imply a
listing of a series of events, people, or circumstances. Instead, historians conduct careful
investigations and test their assumptions in order to assert an interpretation or an argument about
the past.
Preparation Our class experience will rely on our mutual preparation. I do not expect you to be
experts in all things regarding world history, but I do ...
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- 2. Induction Fire evacuation Toilets Smoking Phone calls / appointments Commitment = 7 weeks Absences Brews – 25p per session Questions?
- 3. Learning outcomes – Week 4 LO 1: Be observed whilst welcoming visitors at the Waterside reception (WV unit 1.1 – 1.5) LO 2: Complete administrative task 3 LO 3: Complete administrative task 4
- 4. Reception - Observation In pairs or trios if needed, you will be observed whilst covering our reception area here at Waterside (30 minutes each pair) You are to familiarise yourself with the paperwork at Reception If the phone rings, you need to answer it (A hand-out is available to guide you) If someone comes to reception, you will need to ask them to sign in and help them with their enquiry (Paperwork available)
- 5. What are you being observed on? Turn to page 11 in your workbook and look at your Visitor’s Log. 1.1 Welcome visitors and establish the purpose for their visit 1.2 Follow organisational procedures for receiving visitors 1.3 Answer routine questions 1.4 Make visitors feel welcome during any period of waiting 1.5 Use appropriate tone and language, including body language, when dealing with visitors
- 6. When you are not covering reception…. ADMIN TASK 3 You will need to log on to a computer and create a spread sheet (using excel) to store people’s information on The information will be given to you on a sheet of paper You need to check the document for spelling and accurate inputting Once you have done this you will need to email it over to me – Send me a PROFESSIONAL email telling me why your are emailing me, what you are including and what you would like me to do now.
- 7. ADMIN TASK 4 Log on to your email account Send me an email, in reply to the following; Hello, I have booked tickets for a theatre show on the 17th of December. I haven’t received my tickets yet. Please could you send me details of where the venue is, door opening times and when the show finishes. Thank you Michelle. Criteria to be assessed: 3.1 Produce routine business documents using the appropriate communication style
- 8. Home work You needed to….. State how treating visitors politely and in a positive way will benefit an organisation (WV unit 2.1) For anyone who is not up to date with their portfolio/ItsLearning – You MUST ensure you take your portfolio away and this is complete by next week. Resources to help you are on ItsLearning
- 11. Feedback from Reception Task Share with each other how it went
- 12. DID YOU….. LO 1: Be observed whilst welcoming visitors at the Waterside reception (WV unit 1.1 – 1.5) LO 2: Complete administrative task 3 LO 3: Complete administrative task 4
- 13. Home work This will be set on ItsLearning Unit: Creating business documents LO 2: Know why it is important to use the right communication style in business documents You need to; AC 2.1: Give examples of when to use a formal or informal communication style Please write your answer in full sentences and ensure you have covered both informal and formal communication styles in your answer.
- 14. Remember the dress code for next week