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Corporate Knowledge Foundation


                                Presents
                        A Knowledge Workshop
                                   On
                 “New Regime of Service Taxation in India”
                              Conducted by
                          Dr. Sanjiv Agarwal
                               FCA, FCS

Saturday,
14th July,2012
New Delhi                                           © Dr. Sanjiv Agarwal
Corporate Knowledge Foundation



        Session IV

Other Legislative and Procedural
         Amendments
Other Legislative and
            Procedural Amendments

This Presentation Covers
   • Abatements
   • Reverse Charge
   • Revision Authority
   • Settlement of Cases
   • Other amendments
Abatements


• Besides full exemption to 39 categories of services vide
  Notification No. 25/2012-ST dated 20.06.2012
• Earlier there were a number of exemption notifications that
  prescribed the abatements for various categories of services
  (including 1/2006)
• Abatements merged into a single Notification No 26/2102 -
  ST dated 20/6/12
• Valuation rules contain abatement for Works Contract and
  Supply of Food Services
Specific Abatements
Sl. No.           Description of taxable service           Tax Percent-            Conditions
                                                               age

1         Financial    leasing     services    including       10                     Nil
          equipment leasing and hire purchase

2         Transport of goods by rail ( now exempt till         30                      Nil
          30.9.2012)

3         Transport of passengers, with or without             30                      Nil
          accompanied belongings by rail ( now
          exempt till 30.9.2012)

4         Supply of food or any other article of human         70         CENVAT credit on any goods
          consumption or any drink, in a premises,                        classifiable under chapter 1
          including hotel, convention center, club,                       to 22 of the Central Excise
          pandal, shamiana or any place specially                         Tariff Act, 1985 has not been
          arranged for organizing a function                              taken under the provisions
                                                                          of the CENVAT Credit Rules,
                                                                          2004.
Specific Abatements
5   Transport of passengers by air, with      40   CENVAT credit on inputs or capital goods,
    or without accompanied belongings              used for providing the taxable service, has
                                                   not been taken under the provisions of the
                                                   CENVAT Credit Rules, 2004.

6   Renting   of   hotels,   inns,    guest   60   Same as above.
    houses, clubs, campsites or other
    commercial     places    meant      for
    residential or lodging purposes


7   Transport of goods by road by Goods       25   CENVAT credit on inputs, capital goods
    Transport Agency                               and input services, used for providing the
                                                   taxable service, has not been taken under
                                                   the provisions of the CENVAT Credit
                                                   Rules, 2004.

8   Services provided in relation to chit     70   Same as above.
Specific Abatements
9    Renting of any motor vehicle designed 40           Same as above.
     to carry passengers
10   Transport of goods in a vessel from one 50         Same as above.
     port to another
11   Tour operator services                        25   (i) CENVAT credit on inputs,
     (i) provided by a tour operator in relation        capital goods and input services,
           to a package tour                            used for providing the taxable
                                                        service, has not been taken under
                                                        the provisions of the CENVAT
                                                        Credit Rules, 2004.
                                                        (ii)    The   bill   issued   for        this
                                                        purpose       indicates   that      it     is
                                                        inclusive of charges for such a
                                                        tour.
Specific Abatements
(ii)   provided   by   a   tour   10   (i) CENVAT credit on inputs, capital
operator in relation to a              goods and input services, used for
tour, solely arranging or              providing the taxable service, has
booking accommodation                  not been taken under the provisions
                                       of the CENVAT Credit Rules, 2004.
                                       (ii) The invoice, bill or challan issued
                                       indicates that it is towards the
                                       charges for such accommodation.
                                       (iii) This exemption shall not apply
                                       in such cases where the invoice, bill
                                       or   challan   issued   by the     tour
                                       operator, in relation to a tour, only
                                       includes the service charges for
                                       arranging          or          booking
                                       accommodation for any person and
                                       does not include the cost of such
                                       accommodation.
Specific Abatements

(iii)   Services,   other   than   40   (i) CENVAT credit on inputs, capital
services specified above in             goods and input services, used for
(i) or (ii)                             providing the taxable service, has
                                        not been taken under the provisions
                                        of the CENVAT Credit Rules, 2004.
                                        (ii) The bill issued indicates that the
                                        amount charged in the bill is the
                                        gross amount charged for such a
                                        tour.
Specific Abatements


12.   Construction of a complex, 25         (i) CENVAT credit on inputs
      building, civil structure or a part   used for providing the taxable
      thereof, intended for a sale to a     service has not been taken
      buyer, wholly or partly except        under the provisions of the
      where entire consideration is         CENVAT Credit Rules, 2004.
      received after issuance of
      completion certificate by the         (ii) The value of land is included
      competent authority                   in the amount charged from the
                                             service recipient.
Changes in Reverse
                      Charge Mechanism

W.e.f. 1.7.2012 a new scheme of taxation is being brought into
effect whereby the liability of payment of service tax shall be both on
the service provider and the service recipient (Notification No. 30/
2012 dated 20.6.2012 )

The extent to which tax liability has to be discharged by the service
receiver specified in the notification.

Credit of tax paid by service recipient

 The credit of tax paid by the service recipient under partial reverse
charge would be available on the basis on the tax payment challan
Reverse Charge Mechanism under
                         various services

Sr.No   Description of Service               Service provider   Service receiver

1.      Services provided by an insurance           Nil               100%
        agent to any person carrying on
        insurance business


2.      Services provided by a goods                Nil               100%
        transport agency in respect
        of transportation of goods by road


3.      Services provided by way of                 Nil               100%
        sponsorship
Reverse Charge Mechanism
                              under various services
4.   Services provided by an arbitral tribunal    Nil   100%



5.   Services provided by individual advocate     Nil   100%
     or a firm of advocates by way of legal
     services



6.   Services provided by Government or           Nil   100%
     local authority by way of support services
     excluding,-
     (1) renting of immovable property,
     (2) postal services
     (3) transport of goods / passengers
     (4) air craft or vessel
Reverse Charge Mechanism under
                various services
7.   Hiring of Motor Vehicle               Nil   100 %
     (a) renting of a motor vehicle
     designed to carry passengers on
     abated value to any person not
     engaged in the similar line of
     business                              60%   40%
     (b) renting of a motor vehicle
     designed to carry passengers on non
     abated value to any person who is
     not engaged in the similar line of
     business
8.   Services provided by way of supply    25%   75 %
     of manpower for any purpose
Reverse Charge Mechanism under various
                             services


9.    Services provided in service portion in
      execution of works contract               50%   50%




10.   Services provided by any person who
      is located in a non-taxable territory     Nil   100%
      and received by any person located in
      the taxable territory
Appeal before Commissioner
                    (Appeals)
               Time Period for Appeal

Prior to 28.5.2012 (sub-section 3)

   To appeal within three months from date of communication of
    order appealed against


    Period of 3 months can be extended by further 3 months (total 6
    months) by Commissioner (Appeals)

   Condonation of delay/ extension beyond 3 months is beyond the
    power of Commissioner (Appeal)
                                               to be contd……….
Appeal before Commissioner
                       (Appeals)

w.e.f. 28.5.2012 (sub-section 3A)

      To appeal within two months from date of communication of
       order passed after 28.05.2012

   
       Period of 2 months can be extended by further 1 month (total 3
       months) by Commissioner (Appeals)

   
       Condonation of delay/ extension beyond 1 month is beyond the
       power of Commissioner (Appeal)
Revision Mechanism

Introduced by Finance Act, 2012
Section 35EE of Central Excise Act, 1944 made applicable to
Service Tax w.e.f. 28.05.2012
All appeals against Commissioner (Appeals) orders lied before
Tribunal prior to 28.05.2012.
Like Excise, in Service Tax also, revision authority shall hear
matters relating to –
    Cenvat Credit
 
     Rebate of Exports

                                                           to be contd……..
Revision Mechanism

Revision by Central Government (Joint Secretary in MOF)
Revision application to be heard and order passed
Order may be annulled or modified
Minimum amount of dispute Rs. 5000
To be filed within 3 months of communication of order
Revision can be sought by CCE/ assessee
Central Government can also suo moto revise
No provisions for appeal against revisionary order
Only remeady is writ Jurisdiction
Quasi judicial proceedings
Settlement Provisions in
                  Service Tax

Introduced by Finance Act, 2012 w.e.f. 28.5.2012
Sections 31, 32 and 32A to 32P of Central Excise Act, 1944 made
applicable to Service Tax (section 83 of Finance Act, 1994)
Service Tax (Settlement of Cases) Rules, 2012 notified (N.No.
16/2012-ST dated 28.05.2012)
Objective to encourage quick settlement of disputes and save
business from prosecution / penalties
Principal bench at Delhi (benches at Mumbai, Calcutta, Chennai)
Benefits of Settlement

Quick settlement of disputes to avoid prolonged litigation
A one time tax evader or an un-intending defaulter can make clean
his affairs through Settlement
Any defaulting person can admit his guilt, pay taxes with applicable
interest and avoid further liabilities
Settlement Commission can grant waiver/ reduction of penalty, fine
or interest
Settlement Commission can grant immunity from prosecution to
assessee, its directors and partners
Settlement of Cases

Any assessee can approach the Settlement Commission
The proceedings / cases should be pending with aggregate amount
of more than Rs 3 lakh involved
Application to Settlement Commission should be made with
prescribed fee and in prescribed form
Application once made, can not be withdrawn
Application can be made by any assessee including directors or
partners of firms
Application can also be filed by two or more
assessees and joint / co - noticees
proceedings or case must be pending before the adjudicating
authority on the date of application.
A show cause notice should have been issued
Settlement of Cases

Application must make full and true disclosures before the
Settlement Commission which is the very basis of settlement.
Issues relating to recovery of Cenvat credit can also be taken up
before the Settlement Commission
Cases involving only penalty or cases which are pending before
court or Appellate Tribunal shall not be entertained by the
Settlement Commission.
Cases involving interpretation of classification and valuation can not
be taken up by Settlement Commission .
Retrospective Amendments

• Special provision for exemption in certain cases relating
  to management etc of roads (Section 97)

• Special provision for exemption in certain cases relating
  to management etc of non-commercial Government
  buildings (Section 98)

• Exemption to club & association including cooperative
  societies for projects meant for treatment of effluents /
  solid waste w.e.f. 16.6.2005 (Section 145)
Place of Provision of Services Rules, 2012
                         (Section 66C)

   These rules are primarily meant for persons who deal in cross-border services and
   state of Jammu and Kashmir.

    The service providers operating within India from multiple locations, without
   having centralized registration and services that are wholly consumed within a
   SEZ, to avail the outright exemption will find them useful in determining the
   precise taxable jurisdiction.

What is the place of provision of services

   Performance based services – Location of performance

   Immovable property related services – Location of immovable property.

    Services relating to events – Location of event held.
Place of Provision of Services Rules,
                   2012 (Section 66C)

Services provided at more than one location – Location in the taxable territory
where the greatest proportion of service is provided.

Services where both service provider and receiver are located in the taxable
territory – Location of service receiver

Specified services – Location of service provider.

Goods transportation services – Place of destination of goods. (In GTA Service –
Location of the person liable to pay tax

Passenger Transportation service – Place were the passenger embarks.

Services provided on board a conveyance – Location of first scheduled point of
departure.
Amendment in Valuation Rules
             (Notification 24/2012 dated 06.06.2012)


Determination of value of service portion in the execution of
a works contract (rule-2A)-

1.   Value of works contract service –
      [Gross amount charged less the value of property in goods
     transferred in the execution of works contract]

2.     Where the value has not been determined as above, the
     person liable to pay tax on the service portion involved in
     the execution of the works contract shall determine the
     service tax payable in the following manner, namely-
Service Tax Rules - Changes effective
                     from 01.04.2012


Invoice to be issued within 30 days (earlier 14 days)

In case of Banking & Financial Services – Invoice within 45 days

No Invoice for minor receipts-
 If an amount upto Rs.1, 000/- is received in excess of the amount
 indicated in the invoice and the provider has opted to determine

  Point of Taxation based on the option in Point of Taxation Rules,
  no invoice is required to be issued.
Service Tax Rules - changes effective
                     from 01.04.2012


Self adjustment of excess tax paid
  Excess amount can be adjusted without any monetary limits provided
excess payment is not on account of interpretation of law, taxability,
classification, valuation or applicability of any exemption Notification.
(Rule 6 (4A))

Small service providers to pay tax on receipt basis
  In respect of individual / firms whose value of taxable services from
multiple locations is Rs.50 lakhs or less in the previous financial year
option available to pay tax upto Rs.50 lakhs in the current financial year
based on receipt of payment.
Amendments in Finance Act, 1994-
                   changes effective
                    from 28.05.2012

Special audit in service tax (Section 72A)
 If Commissioner has reasons to believe that tax payer
  has failed to declare the correct value of service,
  taken CENVAT by fraud, services in multiple locations
  etc, he can order special audit by CA/CWA even if it
  is already audited under any other law.
THANK YOU

          FOR

         YOUR

     PRECIOUS TIME

          AND

       ATTENTION

    Dr. Sanjiv Agarwal

     FCA, FCS, Jaipur

   asandco@gmail.com

sanjivservicetax@gmail.com

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A Knowledge Workshop-Presentation IV dated 14th July,2012

  • 1. Corporate Knowledge Foundation Presents A Knowledge Workshop On “New Regime of Service Taxation in India” Conducted by Dr. Sanjiv Agarwal FCA, FCS Saturday, 14th July,2012 New Delhi © Dr. Sanjiv Agarwal
  • 2. Corporate Knowledge Foundation Session IV Other Legislative and Procedural Amendments
  • 3. Other Legislative and Procedural Amendments This Presentation Covers • Abatements • Reverse Charge • Revision Authority • Settlement of Cases • Other amendments
  • 4. Abatements • Besides full exemption to 39 categories of services vide Notification No. 25/2012-ST dated 20.06.2012 • Earlier there were a number of exemption notifications that prescribed the abatements for various categories of services (including 1/2006) • Abatements merged into a single Notification No 26/2102 - ST dated 20/6/12 • Valuation rules contain abatement for Works Contract and Supply of Food Services
  • 5. Specific Abatements Sl. No. Description of taxable service Tax Percent- Conditions age 1 Financial leasing services including 10 Nil equipment leasing and hire purchase 2 Transport of goods by rail ( now exempt till 30 Nil 30.9.2012) 3 Transport of passengers, with or without 30 Nil accompanied belongings by rail ( now exempt till 30.9.2012) 4 Supply of food or any other article of human 70 CENVAT credit on any goods consumption or any drink, in a premises, classifiable under chapter 1 including hotel, convention center, club, to 22 of the Central Excise pandal, shamiana or any place specially Tariff Act, 1985 has not been arranged for organizing a function taken under the provisions of the CENVAT Credit Rules, 2004.
  • 6. Specific Abatements 5 Transport of passengers by air, with 40 CENVAT credit on inputs or capital goods, or without accompanied belongings used for providing the taxable service, has not been taken under the provisions of the CENVAT Credit Rules, 2004. 6 Renting of hotels, inns, guest 60 Same as above. houses, clubs, campsites or other commercial places meant for residential or lodging purposes 7 Transport of goods by road by Goods 25 CENVAT credit on inputs, capital goods Transport Agency and input services, used for providing the taxable service, has not been taken under the provisions of the CENVAT Credit Rules, 2004. 8 Services provided in relation to chit 70 Same as above.
  • 7. Specific Abatements 9 Renting of any motor vehicle designed 40 Same as above. to carry passengers 10 Transport of goods in a vessel from one 50 Same as above. port to another 11 Tour operator services 25 (i) CENVAT credit on inputs, (i) provided by a tour operator in relation capital goods and input services, to a package tour used for providing the taxable service, has not been taken under the provisions of the CENVAT Credit Rules, 2004. (ii) The bill issued for this purpose indicates that it is inclusive of charges for such a tour.
  • 8. Specific Abatements (ii) provided by a tour 10 (i) CENVAT credit on inputs, capital operator in relation to a goods and input services, used for tour, solely arranging or providing the taxable service, has booking accommodation not been taken under the provisions of the CENVAT Credit Rules, 2004. (ii) The invoice, bill or challan issued indicates that it is towards the charges for such accommodation. (iii) This exemption shall not apply in such cases where the invoice, bill or challan issued by the tour operator, in relation to a tour, only includes the service charges for arranging or booking accommodation for any person and does not include the cost of such accommodation.
  • 9. Specific Abatements (iii) Services, other than 40 (i) CENVAT credit on inputs, capital services specified above in goods and input services, used for (i) or (ii) providing the taxable service, has not been taken under the provisions of the CENVAT Credit Rules, 2004. (ii) The bill issued indicates that the amount charged in the bill is the gross amount charged for such a tour.
  • 10. Specific Abatements 12. Construction of a complex, 25 (i) CENVAT credit on inputs building, civil structure or a part used for providing the taxable thereof, intended for a sale to a service has not been taken buyer, wholly or partly except under the provisions of the where entire consideration is CENVAT Credit Rules, 2004. received after issuance of completion certificate by the (ii) The value of land is included competent authority in the amount charged from the service recipient.
  • 11. Changes in Reverse Charge Mechanism W.e.f. 1.7.2012 a new scheme of taxation is being brought into effect whereby the liability of payment of service tax shall be both on the service provider and the service recipient (Notification No. 30/ 2012 dated 20.6.2012 ) The extent to which tax liability has to be discharged by the service receiver specified in the notification. Credit of tax paid by service recipient The credit of tax paid by the service recipient under partial reverse charge would be available on the basis on the tax payment challan
  • 12. Reverse Charge Mechanism under various services Sr.No Description of Service Service provider Service receiver 1. Services provided by an insurance Nil 100% agent to any person carrying on insurance business 2. Services provided by a goods Nil 100% transport agency in respect of transportation of goods by road 3. Services provided by way of Nil 100% sponsorship
  • 13. Reverse Charge Mechanism under various services 4. Services provided by an arbitral tribunal Nil 100% 5. Services provided by individual advocate Nil 100% or a firm of advocates by way of legal services 6. Services provided by Government or Nil 100% local authority by way of support services excluding,- (1) renting of immovable property, (2) postal services (3) transport of goods / passengers (4) air craft or vessel
  • 14. Reverse Charge Mechanism under various services 7. Hiring of Motor Vehicle Nil 100 % (a) renting of a motor vehicle designed to carry passengers on abated value to any person not engaged in the similar line of business 60% 40% (b) renting of a motor vehicle designed to carry passengers on non abated value to any person who is not engaged in the similar line of business 8. Services provided by way of supply 25% 75 % of manpower for any purpose
  • 15. Reverse Charge Mechanism under various services 9. Services provided in service portion in execution of works contract 50% 50% 10. Services provided by any person who is located in a non-taxable territory Nil 100% and received by any person located in the taxable territory
  • 16. Appeal before Commissioner (Appeals) Time Period for Appeal Prior to 28.5.2012 (sub-section 3)  To appeal within three months from date of communication of order appealed against  Period of 3 months can be extended by further 3 months (total 6 months) by Commissioner (Appeals)  Condonation of delay/ extension beyond 3 months is beyond the power of Commissioner (Appeal) to be contd……….
  • 17. Appeal before Commissioner (Appeals) w.e.f. 28.5.2012 (sub-section 3A)  To appeal within two months from date of communication of order passed after 28.05.2012  Period of 2 months can be extended by further 1 month (total 3 months) by Commissioner (Appeals)  Condonation of delay/ extension beyond 1 month is beyond the power of Commissioner (Appeal)
  • 18. Revision Mechanism Introduced by Finance Act, 2012 Section 35EE of Central Excise Act, 1944 made applicable to Service Tax w.e.f. 28.05.2012 All appeals against Commissioner (Appeals) orders lied before Tribunal prior to 28.05.2012. Like Excise, in Service Tax also, revision authority shall hear matters relating to –  Cenvat Credit  Rebate of Exports to be contd……..
  • 19. Revision Mechanism Revision by Central Government (Joint Secretary in MOF) Revision application to be heard and order passed Order may be annulled or modified Minimum amount of dispute Rs. 5000 To be filed within 3 months of communication of order Revision can be sought by CCE/ assessee Central Government can also suo moto revise No provisions for appeal against revisionary order Only remeady is writ Jurisdiction Quasi judicial proceedings
  • 20. Settlement Provisions in Service Tax Introduced by Finance Act, 2012 w.e.f. 28.5.2012 Sections 31, 32 and 32A to 32P of Central Excise Act, 1944 made applicable to Service Tax (section 83 of Finance Act, 1994) Service Tax (Settlement of Cases) Rules, 2012 notified (N.No. 16/2012-ST dated 28.05.2012) Objective to encourage quick settlement of disputes and save business from prosecution / penalties Principal bench at Delhi (benches at Mumbai, Calcutta, Chennai)
  • 21. Benefits of Settlement Quick settlement of disputes to avoid prolonged litigation A one time tax evader or an un-intending defaulter can make clean his affairs through Settlement Any defaulting person can admit his guilt, pay taxes with applicable interest and avoid further liabilities Settlement Commission can grant waiver/ reduction of penalty, fine or interest Settlement Commission can grant immunity from prosecution to assessee, its directors and partners
  • 22. Settlement of Cases Any assessee can approach the Settlement Commission The proceedings / cases should be pending with aggregate amount of more than Rs 3 lakh involved Application to Settlement Commission should be made with prescribed fee and in prescribed form Application once made, can not be withdrawn Application can be made by any assessee including directors or partners of firms Application can also be filed by two or more assessees and joint / co - noticees proceedings or case must be pending before the adjudicating authority on the date of application. A show cause notice should have been issued
  • 23. Settlement of Cases Application must make full and true disclosures before the Settlement Commission which is the very basis of settlement. Issues relating to recovery of Cenvat credit can also be taken up before the Settlement Commission Cases involving only penalty or cases which are pending before court or Appellate Tribunal shall not be entertained by the Settlement Commission. Cases involving interpretation of classification and valuation can not be taken up by Settlement Commission .
  • 24. Retrospective Amendments • Special provision for exemption in certain cases relating to management etc of roads (Section 97) • Special provision for exemption in certain cases relating to management etc of non-commercial Government buildings (Section 98) • Exemption to club & association including cooperative societies for projects meant for treatment of effluents / solid waste w.e.f. 16.6.2005 (Section 145)
  • 25. Place of Provision of Services Rules, 2012 (Section 66C) These rules are primarily meant for persons who deal in cross-border services and state of Jammu and Kashmir. The service providers operating within India from multiple locations, without having centralized registration and services that are wholly consumed within a SEZ, to avail the outright exemption will find them useful in determining the precise taxable jurisdiction. What is the place of provision of services Performance based services – Location of performance Immovable property related services – Location of immovable property. Services relating to events – Location of event held.
  • 26. Place of Provision of Services Rules, 2012 (Section 66C) Services provided at more than one location – Location in the taxable territory where the greatest proportion of service is provided. Services where both service provider and receiver are located in the taxable territory – Location of service receiver Specified services – Location of service provider. Goods transportation services – Place of destination of goods. (In GTA Service – Location of the person liable to pay tax Passenger Transportation service – Place were the passenger embarks. Services provided on board a conveyance – Location of first scheduled point of departure.
  • 27. Amendment in Valuation Rules (Notification 24/2012 dated 06.06.2012) Determination of value of service portion in the execution of a works contract (rule-2A)- 1. Value of works contract service – [Gross amount charged less the value of property in goods transferred in the execution of works contract] 2. Where the value has not been determined as above, the person liable to pay tax on the service portion involved in the execution of the works contract shall determine the service tax payable in the following manner, namely-
  • 28. Service Tax Rules - Changes effective from 01.04.2012 Invoice to be issued within 30 days (earlier 14 days) In case of Banking & Financial Services – Invoice within 45 days No Invoice for minor receipts- If an amount upto Rs.1, 000/- is received in excess of the amount indicated in the invoice and the provider has opted to determine Point of Taxation based on the option in Point of Taxation Rules, no invoice is required to be issued.
  • 29. Service Tax Rules - changes effective from 01.04.2012 Self adjustment of excess tax paid Excess amount can be adjusted without any monetary limits provided excess payment is not on account of interpretation of law, taxability, classification, valuation or applicability of any exemption Notification. (Rule 6 (4A)) Small service providers to pay tax on receipt basis In respect of individual / firms whose value of taxable services from multiple locations is Rs.50 lakhs or less in the previous financial year option available to pay tax upto Rs.50 lakhs in the current financial year based on receipt of payment.
  • 30. Amendments in Finance Act, 1994- changes effective from 28.05.2012 Special audit in service tax (Section 72A) If Commissioner has reasons to believe that tax payer has failed to declare the correct value of service, taken CENVAT by fraud, services in multiple locations etc, he can order special audit by CA/CWA even if it is already audited under any other law.
  • 31. THANK YOU FOR YOUR PRECIOUS TIME AND ATTENTION Dr. Sanjiv Agarwal FCA, FCS, Jaipur asandco@gmail.com sanjivservicetax@gmail.com