A presentation to my webinar "Techniques for Team Facilitation". It describes lot's of techniques for information gathering, exploring and evaluation, provides Do and Don't for each technique, as well as gives particular examples of its implementation on practice
Prioritization Techniques for Agile TeamsTarang Baxi
Have you ever been in a prioritization discussion where the only priorities are High, Higher, and Highest? Or tried using MoSCoW to prioritize user stories only to find
that 80% of the cards are 'Must Have'?
In this tutorial, we introduce a gamut of different prioritization methods, ranging from simple techniques like stacked ranking or MoSCoW that classify items along a single dimension to multi-dimensional techniques like priority quadrants, Story Maps, and Innovation Games®. We cover pruning feature trees, spending fake currency, and using visual metaphors, while truly identifying what the most important stuff really is. This was most recently presented at the Agile India 2013 conference in Bangalore.
New York Bestseller Jake Knapp’s book, Sprint, explores how companies and teams can replicate Google’s sprint process to solve a problem within five days.
So how does a design sprint actually work, and how can you use a sprint to devise effective solutions in such a short period of time?
Enhance your productivity through design sprints, you’ll learn:
- What is a Design Sprint
- Design sprint case studies and success stories
- How you can run a design sprint effectively
The Art of the Retrospective: How to run an awesome retrospective meetingChris Smith
The drive to inspect and adapt is one of the most important aspects of agile software development. A great way to bake this approach into your process is by having regular retrospective meetings that engage and challenge the team to solve their own problems and make things better. However, these meetings can be difficult to run well and drive improvement. In fact, many teams sleepwalk through sessions, treating them as a box-ticking exercise that signals the end of the iteration.
Maybe its time we tried a bit harder to make retrospective meetings work?
In this talk, Chris explains how to put together an awesome sprint retrospective. He discusses the following:
* Why retrospectives can be unpopular
* Structuring the meeting to succeed
* Setting the right tone
* Activities to gather data
* Activities to generate insights
* How to decide what to do
* How to manage retrospective actions
Sprint Planning in Scrum and How to do it without Tearing Your Eyes OutJason Knight
There are 4 formal events in Scrum:
Sprint Planning
The Daily Scrum
The Sprint Review
Sprint Retrospective
This talk walks through the Scrum Guide's description of Sprint Planning, an example Sprint Planning event, and some suggestions of how to run an effective Sprint Planning session without tearing your eyes out.
Slides to a two day workshop about hosting meetings and large events for communities and organisations. It\'s aimed at participant participation , experience and dialogue orientated.
Prioritization Techniques for Agile TeamsTarang Baxi
Have you ever been in a prioritization discussion where the only priorities are High, Higher, and Highest? Or tried using MoSCoW to prioritize user stories only to find
that 80% of the cards are 'Must Have'?
In this tutorial, we introduce a gamut of different prioritization methods, ranging from simple techniques like stacked ranking or MoSCoW that classify items along a single dimension to multi-dimensional techniques like priority quadrants, Story Maps, and Innovation Games®. We cover pruning feature trees, spending fake currency, and using visual metaphors, while truly identifying what the most important stuff really is. This was most recently presented at the Agile India 2013 conference in Bangalore.
New York Bestseller Jake Knapp’s book, Sprint, explores how companies and teams can replicate Google’s sprint process to solve a problem within five days.
So how does a design sprint actually work, and how can you use a sprint to devise effective solutions in such a short period of time?
Enhance your productivity through design sprints, you’ll learn:
- What is a Design Sprint
- Design sprint case studies and success stories
- How you can run a design sprint effectively
The Art of the Retrospective: How to run an awesome retrospective meetingChris Smith
The drive to inspect and adapt is one of the most important aspects of agile software development. A great way to bake this approach into your process is by having regular retrospective meetings that engage and challenge the team to solve their own problems and make things better. However, these meetings can be difficult to run well and drive improvement. In fact, many teams sleepwalk through sessions, treating them as a box-ticking exercise that signals the end of the iteration.
Maybe its time we tried a bit harder to make retrospective meetings work?
In this talk, Chris explains how to put together an awesome sprint retrospective. He discusses the following:
* Why retrospectives can be unpopular
* Structuring the meeting to succeed
* Setting the right tone
* Activities to gather data
* Activities to generate insights
* How to decide what to do
* How to manage retrospective actions
Sprint Planning in Scrum and How to do it without Tearing Your Eyes OutJason Knight
There are 4 formal events in Scrum:
Sprint Planning
The Daily Scrum
The Sprint Review
Sprint Retrospective
This talk walks through the Scrum Guide's description of Sprint Planning, an example Sprint Planning event, and some suggestions of how to run an effective Sprint Planning session without tearing your eyes out.
Slides to a two day workshop about hosting meetings and large events for communities and organisations. It\'s aimed at participant participation , experience and dialogue orientated.
It used to take companies weeks to brainstorm, write specs, publish RFPs, and get started on projects. With a design sprint, it’s possible to accomplish all that—plus sketching, prototyping, and validating big ideas—in just 5 days.
Sound too good to be true? We partnered with InVision to help teams learn how exactly to run their own design sprint. Follow these tips and by the end of your sprint, you’ll have live, targeted customer validation so you know exactly what to prioritize in your product roadmap.
Alphorm.com Formation Scrum et Agilité : Le Guide CompletAlphorm
Vous entendez partout de l’agilité et de Scrum, la plupart des offres d’emploi que vous rencontrez demandent des connaissances en agile, vous voulez comprendre de quoi il s’agit et vous voulez maitriser ces compétences ?
Alors vous êtes dans le bon endroit, Cette formation intitulé Agilité et Scrum le guide complet, met à votre disposition tout dont vous avez besoin pour atteindre cet objectif.
Nous parlerons du Manifesto agile et sa naissance en 2001, ses valeurs et principes.
Par la suite nous découvrirons la théorie de Scrum, ses valeurs et le processus empirique.
Nous découvrirons également les rôles en Scrum, les artefacts et les cérémonies (les Events)
Et bien évidement nous organiserons des ateliers pratiques sur des outils ultrapuissants qui aident à mettre en place Scrum. À savoir Atlassian Jira et Confluence... Pour vous donner l’opportunité de toucher les concepts concrètement.
Enfin, nous étudierons comment faire un bon suivi des performances de l’équipe en utilisant les KPI et Dashboard.
While most organization seek increased agility, many struggle. Studies indicate leadership is a key barrier. These slides provide an overview of Agile Leadership and how to develop it.
For a voiceover version webinar - visit http://agileleadershipjourney.com/resources
If you work in Scrum environment or you’re just a team member who is trying to guide a conversation – then these interactive facilitation techniques are for you. In this session focus will be on games which you could use in virtual environment.
Data Science Development Lifecycle - Everyone Talks About it, Nobody Really K...Rising Media Ltd.
Data science is rapidly becoming the primary catalyst for product innovation. However, most of the projects are stuck in the Proof-of-Concept (POC) phase. Christian and René had the chance to be part of GfK’s journey from a traditional market research company to a prescriptive data analytics provider. In order to build end-to-end data-driven products successfully, it is necessary to blend what existing frameworks like SCRUM and CRISP provide with the best practices from software engineering. You will learn about how they gradually established a data science development lifecycle that overcomes the POC-trap by considering production realities from day 1. Leveraging core concepts like KPI-driven development and micro-services they are able to successfully develop, deploy, scale and maintain data science models in production.
Would you like to be able to increase the adoption rate of your product? In this session, we will introduce you to cutting edge concepts and techniques to shift your product development process from output to outcome driven. We will combine elements of Lean Startup, Product Discovery, and Experiment Driven Development to accelerate learning to quickly build products customer love.
This slide deck shares my thoughts on the product owner role. It discusses what it means to own a product, and how the product owner role can be scaled.
The Design Sprints are a 2-5 days process for answering critical business questions through design, prototyping, and testing ideas with customers.
In this keynote I present you the Google Venture Design Sprints Methodology.
With the Stimmt Workshop Toolkit you receive knowledge for excellent Workshops, inspired from 1500 given workshops and 15 years consultancy experience. Improve you technics, methods and time management.
It used to take companies weeks to brainstorm, write specs, publish RFPs, and get started on projects. With a design sprint, it’s possible to accomplish all that—plus sketching, prototyping, and validating big ideas—in just 5 days.
Sound too good to be true? We partnered with InVision to help teams learn how exactly to run their own design sprint. Follow these tips and by the end of your sprint, you’ll have live, targeted customer validation so you know exactly what to prioritize in your product roadmap.
Alphorm.com Formation Scrum et Agilité : Le Guide CompletAlphorm
Vous entendez partout de l’agilité et de Scrum, la plupart des offres d’emploi que vous rencontrez demandent des connaissances en agile, vous voulez comprendre de quoi il s’agit et vous voulez maitriser ces compétences ?
Alors vous êtes dans le bon endroit, Cette formation intitulé Agilité et Scrum le guide complet, met à votre disposition tout dont vous avez besoin pour atteindre cet objectif.
Nous parlerons du Manifesto agile et sa naissance en 2001, ses valeurs et principes.
Par la suite nous découvrirons la théorie de Scrum, ses valeurs et le processus empirique.
Nous découvrirons également les rôles en Scrum, les artefacts et les cérémonies (les Events)
Et bien évidement nous organiserons des ateliers pratiques sur des outils ultrapuissants qui aident à mettre en place Scrum. À savoir Atlassian Jira et Confluence... Pour vous donner l’opportunité de toucher les concepts concrètement.
Enfin, nous étudierons comment faire un bon suivi des performances de l’équipe en utilisant les KPI et Dashboard.
While most organization seek increased agility, many struggle. Studies indicate leadership is a key barrier. These slides provide an overview of Agile Leadership and how to develop it.
For a voiceover version webinar - visit http://agileleadershipjourney.com/resources
If you work in Scrum environment or you’re just a team member who is trying to guide a conversation – then these interactive facilitation techniques are for you. In this session focus will be on games which you could use in virtual environment.
Data Science Development Lifecycle - Everyone Talks About it, Nobody Really K...Rising Media Ltd.
Data science is rapidly becoming the primary catalyst for product innovation. However, most of the projects are stuck in the Proof-of-Concept (POC) phase. Christian and René had the chance to be part of GfK’s journey from a traditional market research company to a prescriptive data analytics provider. In order to build end-to-end data-driven products successfully, it is necessary to blend what existing frameworks like SCRUM and CRISP provide with the best practices from software engineering. You will learn about how they gradually established a data science development lifecycle that overcomes the POC-trap by considering production realities from day 1. Leveraging core concepts like KPI-driven development and micro-services they are able to successfully develop, deploy, scale and maintain data science models in production.
Would you like to be able to increase the adoption rate of your product? In this session, we will introduce you to cutting edge concepts and techniques to shift your product development process from output to outcome driven. We will combine elements of Lean Startup, Product Discovery, and Experiment Driven Development to accelerate learning to quickly build products customer love.
This slide deck shares my thoughts on the product owner role. It discusses what it means to own a product, and how the product owner role can be scaled.
The Design Sprints are a 2-5 days process for answering critical business questions through design, prototyping, and testing ideas with customers.
In this keynote I present you the Google Venture Design Sprints Methodology.
With the Stimmt Workshop Toolkit you receive knowledge for excellent Workshops, inspired from 1500 given workshops and 15 years consultancy experience. Improve you technics, methods and time management.
Presentation of my webinar "Designing Meetings for Collaboration", contains information on:
Meeting Design Checklist;
Questions to Sponsors;
Meeting Organizing Tools;
Graphic facilitation;
Meeting agenda and facilitator guide;
Warm-up and meeting minutes;
This is a presentation to a webinar The Agile Team Facilitator Mindset. It covers one learning objective of ICP Agile Team Facilitation training by ICAgile.
From this presentation of my webinar you will find out about:
Walt Disney Model for creative thinking and effective conversations - Think out of the box, apply your dreams onto practice and mitigate risks
Cartesian Coordinates technique for decision-making - Explore the idea from various sides to achieve better results
Pro-Con Analysis of the situation - What are the benefits and disadvantages?
COIN and STAR feedback models - How to give feedback that people listen to it?
Gradients of Consensus - There are different Yes’s and various No’s
"Les entreprises françaises sont des usines à démotivation..." Un professeur universitaire en Management.
Que savez-vous de la motivation ? Que nous dit les recherches à ce sujet ? Comment faites-vous pour booster vos équipes ?
Selon l'auteur de "DRIVE, La vérité sur ce qui nous motive", la grande majorité des organisations d'aujourd'hui appliquent des leviers de motivation qui, en réalité, n'ont pas l'effet escompté. Pire encore, certains ont même l'effet contraire de ce à quoi on s'attendrait logiquement...
تتحدث هذه المحاضرة عن العصف الذهني
Brainstorming
وهي أداة يتم استخدامها بغرض تجميع أكبر قدر ممكن من الأفكار لحل مشكلة أو تطوير منتج أو خدمة.
قمت في هذه المحاضرة بتعريف العصف الذهني او ال
Brainstorming
وشرحت أسباب اللجوء لهذه الأسلوب ووضحت أنواعه الموجودة.
قمت بعد ذلك بتوضيح خطوات العصف الذهني او ال
Brainstorming
متطرقا لأنواع متخصصة من العصف الذهني او ال
Brainstorming
يتم استخدامها في أحوال خاصة.
انتقلت بعدها لشرح استخدام تحليل باريتو عمليا في عمليات إدارة المشاريع وهي 6 عمليات يمكن فيها الاستفادة من تحليل باريتو فيها وعمليات تحليل الأعمال ( 15 عملية ) موزعة على دليل تحليل الأعمال من ال
PMI
( عمليتان) ودليل تحليل الأعمال من ال
IIBA
( 13 عملية ) وتم توضيح كيفية تطبيق ذلك في في التحليل الرباعي
SWOT
وفي إعداد الخطط الاستراتيجية.
Getting Started in Project Management for Librarians - Metropolitan New York ...Lisa Chow
Whether you’re organizing an event, renovating or rearranging a space, creating a program, or implementing a grant, you’re managing a project. Project management can help you manage projects more effectively and efficiently. Learn tools and techniques for successfully planning, organizing, and administering projects. To best respond to the constantly changing library world we will be sharing principles and concepts from design thinking and agile project management.
By the end of this workshop, participants will:
Receive a basic overview of iterative and agile-like project management from a design thinking perspective
Gain knowledge to successfully manage a project cycle from start to finish through hands-on activities and exercises
Receive a project management toolkit
Learn about tools, strategies, and techniques to manage projects and teams better
The kick-off meeting is the team’s first introduction to the project
and It’s the formal beginning of both the planning phase of the project management process and the forming stage of the team-development process.
This is a presentation to a webinar about facilitation of chartering activities.
The content is the following
Project Chartering Activities
What is project charter;
Why it is necessary;
How to create it using World Café technique;
Team Chartering Activities
What is team charter;
Why it is necessary;
How to create it using Mindmap technique;
I'm Graduating Soon. Help! How Do I Get into the Tech Field?Tessa Mero
The tech field is booming and more and more companies are moving to be fully remote, giving more options to work at different tech companies. There are so many software engineering jobs open, but it seems so difficult to achieve! A big dream so close, but yet so far away. Whether you are still in college or freshly graduated, the earlier you start the process, the better your chances of getting hired are.
I've been in the tech field for 9 years now, and part of it was teaching programming at a college, working with students, and also being a student myself, I clearly see a pattern of how you can become "zero to successful" if you follow a very simple plan. I've mentored countless students as well as junior developers throughout my career. So, what's the plan?
Mentorship.
Personal Projects/Learning
Contributions.
Building a Personal Brand.
Networking.
Mock Interviews.
I'm going to go over these key points into more detail and how you can get started with it. I'll also have plenty of resources to provide for you that will help you with your next steps.
You will gain a lot of knowledge from this session and will feel not only more confident, but you'll feel the fire in your soul to want to make your dreams come true.
Are you ready to get hired?
What Counts as Learning: Open Digital Badges for New OpportunitiesSheryl Grant
What Counts as Learning: Open Digital Badges for New Opportunities is a free publication available here: http://dmlhub.net/publications/what-counts-learning
Open digital badges are simple tools that have the potential to change our current system of credentialing, creating ways to recognize more diverse learning pathways and opportunities for both learners and institutions for generations to come. How, then, do we go about building on this potential? How do we design relevant, innovative, and transformative badge systems that connect people’s multiple spheres of learning and link them to new opportunities?
This research is an early response to designing badge systems grounded in actual practice. It provides a building block for anyone interested in designing open digital badge systems, and also for educators, policymakers, technologists, humanists, scholars, and administrators who have a stake in how badge systems might impact learning, assessment, and opportunities for lifelong learners.
Kyiv Project Management Day 2017 Spring
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Анна Мамаєва «Retrospective: Total Recall»
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Сайт конференції: http://pmday.org/
Спільнота в мережі Linkedin: http://bit.ly/PMDayLin
Спільнота в мережі facebook: http://bit.ly/PMDayKyivFB
Twitter конференції: https://twitter.com/LvivPMDay
Onboarding Freelancers LinkedIn Group Deck Business901
Would you contribute to empowering Freelancers in your work environment?
Please consider joining this LinkedIn Group:
https://lnkd.in/eRuGzsm
As the use of Freelancers proliferate across organizational departments new ways of thinking are required. We have created instances of success in employee onboarding but often we have similar expectations of Freelancers in very condensed cycles.
This group is intended first and foremost to create awareness of these issues and elaborate on ideas for enhancing the flow of work between the stakeholders.
Light Weight Methods to Drive Your Designs ForwardNicole Capuana
Product teams these days need to be moving quickly and iteratively in delivering great products. At times though, teams can get stuck on how to move the designs forward. Sometimes it’s because of unexpected complexity and other times there are multiple paths to explore.
In this workshop, participants will experience a variety of methods that help teams gain a shared understanding through collaboration with clients, product owners, and key stakeholders. Each of the methods covered are light-weight and can be adopted by teams at any stage in the product design and development. Learn how to:
+ get started with user research,
+ define personas,
+ generate and turn ideas into solid solutions,
+ create low-fidelity mockups that can be tested with users immediately,
+ conduct a usability test,
+ synthesize your findings,
+ and gain focus for the product through games and structured discussion.
Every method covered will focus on designing a mobile app so that participants get the full experience of how each method fits into designing a product.
Don't worry if you don't have any UX background, this workshop will guide you through exercises. And if you're a UX rockstar, come flex your usability prowess with other professionals. Come learn and share tips & tricks! Everyone on a product team can benefit from this hands-on practice.
Similar to Techniques for Team and Group Facilitation (20)
В этом вебинаре о сопротивлении, мы рассматриваем тему индивидуального сопротивления в команде, исследуем, как возникает сопротивление, какую функцию оно выполняет, как сопротивление может проявляется, к чему оно может привести и как можно работать со своим собственным сопротивлением и с сопротивлением коллег.
На вебинаре мы говорим о сопротивлении как о творческом приспособлении, которое свойственно каждому из нас и которое выполняет какую-то важную для нас или для наших коллег функцию. Мы исследуем причины сопротивления, учим узнавать его разные формы и даем рекомендации о том, как можно помочь себе и участникам своей команды иметь дело с сопротивлением.
Ведущие вебинара:
- Марина Герасимова - клинический психолог, гештальт-терапевт и супервизор. Член сообщества практикующих психологов ОПП Гештальт-подход.
- Светлана Мухина – Agile коуч, скрам-мастер (PSM III), авторизованный тренер ICAgile, консультант SAFe (SPC), студентка Московского Гештальт Института.
Бывала ли у вас такая ситуация с командой, когда вы не понимали, чем вызван спад ее производительности или возросшее количество внутрикомандных конфликтов? На прошлой неделе еще все дружно работали, а на этой начался какой-то разлад и шатание.
Одной из причин такой метаморфозы может быть переход команды из стадии формирования в стадию штормления. Как это определить и что с этим делать, мы рассмотрим на вебинаре на примере модели командной динамики Брюса Такмана.
Модель Такмана - это, конечно, не единственный способ описания процессов, которые происходят с командой, компанией или социумом в целом. Для рассмотрения более глубокий, экзистенциальных потоков изменений можно использовать модель Спиральной Динамики. Эта модель может ответить не только на философские, но и на такие утилитарные вопросы как:
В чем причина бюрократии на проекте или в компании?
Каким сотрудникам будет сложно работать в Agile среде?
Почему участники одной команды могут действовать против друг друга и напоминать коллектив из басни “лебедь, рак и щука”?
Каким руководителям сложно увольнять сотрудникам и проводить дисциплинарные беседы с подчиненными?
Каким командам подойдет и принесет пользу Скрам фреймворк.
На вебинаре мы детально, но быстро, разберем две вышеперечисленные модели и еще один подход, который помогает последовательно сформировать команду из группы специалистов.
Запись прошлых вебинаров на тему фасилитации:
https://youtu.be/VqarmllTKD4 Фасилитируем командное обсуждение и принятие решений
https://youtu.be/7x3uHaFqe1I Майндсет и поведение Agile фасилитатора
https://youtu.be/ykx54Kx6wOA Фасилитируем встречи, повышающие уровень сотрудничества в команде
https://youtu.be/mjIu06mvO4A Вебинар От Agile фасилитатора до Agile коуча
Презентация к вебинару - https://youtu.be/mZEJ_YEFdoI
Вебинар из серии вебинаров ICAgile Agile Team Facilitation, которая состоит из 7 вебинаров о фасилитации Agile команд. Будем рассматривать техники, которые помогают командам проводить совместные обсуждение и принимать решения.
О чем узнаете на вебинаре?
2 техники для “обсуждения-дискусcии", они обе хорошо подойдут как для малых (4-5 человек) так и для больших (12-14 человек) команд. Плюсы и минусы этих техник, особенности и возможности их трансформации под ваши рабочие условия.
2 техники для “обсуждения-обратной связи". Одна из них довольно распространенная и она мне не очень нравится своей банальностью, а вторую вы вряд ли знаете, она интереснее, но и сложнее в применении.
1 техника для “обсуждения-анализа”, называется “Декартовы Координаты”, часто применяется в индивидуальном коучинге, но в 99% упускается одна интересная деталь при ее использовании, на вебинаре я про нее расскажу.
2 техники для голосования, про точко-голосование вы все, конечно, уже в курсе, я расскажу еще две простые техники, может, они вам тоже знакомы. Я бы хотела больше остановиться даже не на самих техниках, а на том, как можно манипулировать будущими результатами голосования еще до самого голосования.
Продолжая тему манипуляций, мы рассмотрим валидность мажоритарного способа принятия решений и познакомимся с другими, возможно, более подходящими для ваших команд, подходами.
Запись прошлых вебинаров:
https://youtu.be/7x3uHaFqe1I
https://youtu.be/ykx54Kx6wOA
https://youtu.be/mjIu06mvO4A
Третий вебинар из серии вебинаров ICAgile Agile Team Facilitation, которая состоит из 7 вебинаров о фасилитации Agile команд. Будем рассматривать техники и инструменты, которые повышают уровень сотрудничества в команде. Поговорим про особенности их применения, случаи, когда они работают, а когда нет.
В своей работе Agile коуча я часто сталкиваюсь не с тем, что какая-то практика не работает или какой-то фреймворк не приносит пользы, а с тем, что команда не хочет пробовать ничего нового, особенно если "особых проблем на проекте нет". Если нет проблем - стоит искать возможности. Мир (и особенно IT область) постоянно меняется. "Чтобы оставаться на месте, нужно бежать, а чтобы двигаться немного вперед, нужно бежать в два раза быстрее" Льюис Кэрролл.
В своем докладе я рассмотрю коучинговые и фасилитационные подходы, которые помогает мне уговорить/убедить команду попробовать новые практики и которые также снижают травматичность перемен для участников команд.
Presentation of webinar "Overview of Function Point Analysis"
On this webinar we investigated on a very high-level estimation in function points. It is introductory webinar and it provides basics on this estimation method. During the webinar we went over following topics:
Theoretical information on FP (Project estimation model, History, Concept, Pro and Con);
Practical information of FP (Application Boundary, Type of count, Application Elements and transactions, Formulas, Non-functional requirements);
Examples and Exercises;
Next steps and recommended materials.
video - https://youtu.be/bPkm1NMDCSI
10 техник эффективной командной работы - презентация к вебинару в рамках проекта Коучинг со Звездами http://coaching-events.ru/speaker/svetlana-muhina/
More from Svetlana Mukhina ICP, -ATF, -BVA, - ACC, PSM I, CSPO (20)
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
2. www.luxoft.com
Introduction
Svetlana Mukhina
ICAgile ICP, ICP-ATF, ICP-BVA, PSM I
Agile and Career Coach at Luxoft Agile Practice
Experience: 12+ years in IT, Project and department management,
Computer Linguistics, Technical Writing, Quality Assurance
Interests: Project management, Agile transformation, Career and
performance coaching, Psychology
Hobbies: Horse riding, music, poker, travelling
4. www.luxoft.com
Warm-ups How To
Purpose:
• Find out name,
position,
interesting facts
• Warm-up
atmosphere
• Increase trust and
collaboration level
Do
• Time-box it
• Make it
comfortable
• Make it positive
• Involve all
participants
• Start with it when
awaiting for
participants
• Explain purpose
Don’t
• Prevent critics
• Avoid kinesthetic
exercises
• Don’t leave the
group
• Decrease side
conversations
Examples
• Tribes
• Say your name
and adjective
• Constellation
• My Thing
• Journey Line
• My Word
Usage
• New team forming
• New Team
member
introduction
• Retrospective
• Town-Hall
• Project or Release
planning session
• Stakeholders
meeting with a
team
5. www.luxoft.com
Team Facilitator?
- Know the right answer for all questions
- Judge opinion of others
- Evaluate group decisions
- Control the conversation
- Fight with bad opponents
- Take a side of good fellows
- Lead rescuing activities
8. www.luxoft.com
Agile Values
Individuals and
interactions over
processes and
tools
Working
software over
comprehensive
documentation
Customer
collaboration over
contract
negotiation
Responding to
change over
following a plan
That is, while there is value in the items on the right, we value the items on the left more.
9. www.luxoft.com
Agile Principles
1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.
2. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive
advantage.
3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.
4. Business people and developers must work together daily throughout the project.
5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job
done.
6. The most efficient and effective method of conveying information to and within a development team is face-to-face
conversation.
7. Working software is the primary measure of progress.
8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant
pace indefinitely.
9. Continuous attention to technical excellence and good design enhances agility.
10. Simplicity – “the art of maximizing the amount of work not done” - is essential.
11. The best architectures, requirements, and designs emerge from self-organizing teams.
12. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.
13. www.luxoft.com
BrainSwarming Game Rules
1. Moderator chooses an insight puzzle and initiates the Brainswarming graph on the board. Moderator writes the goal at the top and the known resources
at the bottom.
2. Moderator explains the insight puzzle to the group (e.g., Stuck Truck Problem).
3. Moderator explains (or reminds) the group how Brainswarming works. Here are the main points to cover.
- No talking is necessary among the group while Brainswarming is going on. Simply write your contribution on a Post-It note (or on the board) and draw a
line to what it should be connected to.
- There are three types of contributions you could make.
- First, you could break a resource into one of its parts. In this case, put your Post-It note just above the resource and draw a line to the resource.
- Second, you could make a goal more specific. For example, the top goal in Figure 2, free truck from underpass, is very general. Ask yourself,
“How could I achieve this goal?” One way is to lower the truck, so this sub-goal should go below the goal free truck from underpass. In general, ask
yourself the How question to make goals more specific and concrete.
- Third, you could add an interaction such as put oil from the truck engine on the top of the truck so the truck will slide more easily. On the
Brainswarming diagram, this interaction is indicated very simply by adding lines that connect oil, the truck top, and slide the truck. If the interaction is not
clear to people, the contributor can write it in more detail on a different part of the blackboard so as to not clutter up the Brainswarming diagram.
14. www.luxoft.com
BrainSwarming How To
Purpose:
• Generate lot’s of
solutions in silent
mode
• Improve collaboration
• Gamify information
gathering process
• Encourage up-bottom
and bottom-up thinking
• Team-building (aha-
tasks)
Do
• Prepare environment
(tables or walls with
enough space near it)
• Prepare stationary
(flipcharts, markers,
stickers)
• Explain the purpose
• Explain the rules
• Clearly define problem
• Time-box
• Track the rules
• Contact the author
(Tony McCaffrey) to
discuss results and
find out more details of
the technique
Don’t
• Stop verbal
communication during
exercise
• Don’t insist on making
this exercise, if the
group can’t get its
meaning, although you
can suggest to try it
and see the results
• Don’t encourage
competition inside the
team
Usage
• Meetings on
complicated and long-
lasting issues
• Problem solving
session, where
domain experts are
not available
• A-Ha tasks, where it’s
necessary to think out-
of-the-box
16. www.luxoft.com
MainMapping How To
Purpose:
• Information visualization
and structuring
• New way of thinking
• Unlock creativity
Do
• Start with center topic
• Use images/symbols
• Select key words
• The lines should be
connected
• Use multiple colors and
lines thickness
• Keep the mind map
clear by using radial
hierarchy
Don’t
• When you don’t want to
focus on ideas/concepts
connections
• It can’t incorporate
large chunks of text
• It is not the fastest way
to structure information
• In case of map
personalization it can be
difficult for others to
understand what it is
about
• If you are a linear
thinker
• When you don’t have
enough space for
drawing
Usage
• Preparation for
presentations, work-
shops, trainings
• Group meetings for
problem solving
• Retrospective event
• Project scope roadmap
• Project structure
diagram (teams,
projects, deliverables,
stakeholders,
milestones)
• Note taking
• Summarization
• Brainstorming and
collaboration
• Collecting information
18. www.luxoft.com
Mindwriting/Brainwriting How To
Purpose:
• Collect silently initial
thoughts and ideas on
a topic
• Eliminate
disadvantages of
speaking
Do
• Give yourself a time
limit
• Keep your hand
moving until the time is
up
• Pay no attention to
grammar, spelling,
punctuation, style
• Can be used as a
background for many
other group facilitation
techniques e.g. “6-3-5
brain writing”
Don’t
• Don’t use it, if you
have already several
good ideas to choose
from
• It is can be boring
• Avoid if quality, but not
quantity is required
• Individual, not group
technique
• Writing takes time
Usage
• Ideas gathering from
everybody on Retro
• During any event
when you need input
from each participant
• In large groups/teams
discussions
22. www.luxoft.com
World Café How To
Purpose:
• Collaborative dialog
• Connection of
diverse perspective
• Team-building
Do
• Clarify the Context
• Create Hospitable
Space
• Focus on What
Matters
• Listen to
Understand
• Link and Connect
Ideas
• Encourage
Contribution
• Share Collective
Discoveries
• Draw, doodle,
• Have Fun
Don’t
• Does not work well
for small (10-15
people) groups
• Requires at least 3
groups of 5 people
each
• Stop chaotic
movement from
table to table, the
teams should act
synchronously
Usage
• During multi-teams
collaboration
sessions (PBR,
Planning, Retro)
• As a team-building
activity, discussion
of a book, event,
movie
24. www.luxoft.com
Six Thinking Hats How To
Purpose:
• Encourage full-spectrum
thinking
• Help to switch thinking
pattern
• Separate ego from
performance.
• Brings emotions,
innovations, optimism,
scepticism, facts and
order into discussion
• Reduce confrontation
• Examine hypothetical
consequences
• Practice respect and
loyalty to different
opinions
Do
• Use on individual,
participant and group
level
• Mention that this is just
a game, as some
participants can have
difficulties with changing
communication and
thinking style
• Identify the complicated
and complex issue.
• Describe the
characteristics of hats
• Be available for
questions
• Summarize the results
• Use T-shirts, colored
cards or badges, or
pens.
Don’t
• If you don’t have at least
6 participants in a group
• If there is no candidates
for white and blue hats
• In case you can’t clearly
explain the rules
• Better not to use without
ice-breaker in a new
team
• In unfamiliar culture
(e.g., in China, "wearing
a green hat" means that
your spouse is cheating
on you)
Usage
• Planning, discussion
estimations
• Retrospective,
discussion results
• Discussion over
implementation
approaches
• Training of a new
thinking style
• Exploration of various
perspectives
26. www.luxoft.com
Check-in How To
Purpose:
• Gather of
information about
participants
feelings towards
the meeting or
situation in the
given moment
• Focus on/off,
reloading,
switching, pause
Do
• Understand why
you are going to
use check-in,
what is your
purpose
• Prepare the
necessary
stationary
beforehand
• Make is quick
Don’t
• No sense to use
it if you don’t
want to know the
participants
“status”
• Avoid its usage
when you
already know
that morale is
low, deal with the
issue instead
Examples
• ESVP
• Happiness Radar
(Mad Sad Glad)
• Dots (green,
yellow, red)
• One word/image
Usage
• Standup
• At the mid of
long meeting,
e.g. Product
Backlog
Refinement
• Unclear situation
• Separator
between two
parts of a
meeting (e.g.
Scrum Planning)
• Wake-up after
lunch or coffee
break
29. www.luxoft.com
Voting Techniques How To
Purpose:
• Gives each
participant a
possibility to
influence the
decision
Do
• Define procedure
to follow when
voting is done
• Make sure all
participants are
fine with voting
rules
• Make sure all
make the voting
even if they say
that will follow
any decision
Don’t
• If information is
not well gathered
and explored
• When a group
needs for time for
discussion
Usage
• Planning, to vote
for Sprint
Backlog
candidates
• Retro, to vote for
improvement
backlog
candidates
• Any meeting you
need to come to
a decision as a
group
31. www.luxoft.com
Pro/Con List How To
Purpose:
• Compare
advantages and
disadvantages
of idea,
approach,
method
Do
• If you need to
define and
group facts into
two categories
• Provide
general/initial
clarification of
drawbacks and
benefits
• Filter information
Don’t
• With
characteristics
of significant
difference and
importance
• In case you
need to avoid
simplification
Usage
• Discussions
over
technological
stack
• Choosing
implementation
approaches of a
User Story,
migration to a
new platform,
Data Base
33. www.luxoft.com
Affinity Line How To
Purpose:
• Provide initial
estimation to a
bulk of
requirements,
epic, features
Do
• Prepare list items
(requirements,
epics)
understandable
to participants
• Explain rules and
answer questions
• Setup
appropriate
space, so
everybody can
take part
Don’t
• Avoid calling the
results “Project
Plan”, make sure
the stakeholders
understand that
these is a high-
level estimation
and it can be
changed when
scope is better
explored
Usage
• Relative
estimation
• High-level
estimation
• Scope
dependencies
identification
• Project Roadmap
creation
36. www.luxoft.com
KANO and Prioritization Matrix How To
Purpose:
• Features
Prioritization
• Scope grouping
• Visualize
stokeholds
satisfaction level
Do
• Prepare a list of
requirements,
User Stories,
features
• Make sure BA or
PO is available to
answer questions
regarding features
• Clearly decide
what is going to
be done with each
group of items
Don’t
• If you can’t
influence Iteration
or Release scope
• In case you don’t
know the project
scope at all, you
should do some
grooming at first
Usage
• PBR
• Strategic planning
• Product Re-
branding
• Startup
• Stakeholders
expectation
management
• Review session,
to discuss project
future scope for 2-
3 sprint ahead
39. www.luxoft.com
Choosing the Level of Facilitation Intervention
FORMING
Unclear Goals
Low level of commitment
Vаgue communication flow
Responsibility is mostly avoided
Absence of prominent leaders
Build a common purpose
Identify expectations
Encourage for leadership and motivation
Inspire to take responsibility
Support contribution and collaboration
40. www.luxoft.com
Choosing the Level of Facilitation Intervention
STORMING
High level of independence
Communication gaps
Misunderstanding
Uncertainty
Dysfunctional behavior
Differences and struggles
Reduce toxic communication
Invite different opinions and approaches
Recognize tolerance and loyalty
Define ground rules
Develop common goal
Involve everyone in discussion
41. www.luxoft.com
Choosing the Level of Facilitation Intervention
NORMING
Confidence and clarity
Relevance
Defined communication flow, goals, rules, roles
Built relations
Understanding of interdependence
Develop process of information sharing
Build feedback loops
Use sharing format frequently to track progress
Discuss discipline distribution
Support negotiation and consensus
42. www.luxoft.com
Choosing the Level of Facilitation Intervention
PERFORMING
Responsibility over tasks and relations
Stable progress and results
High level of proactivity
Self-organization and self-facilitation
Collaboration
Retrospect and seek for improvements
Celebrate success
Test and question habitual patterns
Evaluate results against purpose
Remember about rules, processes and focus
43. www.luxoft.com
Choosing the Level of Facilitation Intervention
ADJOURNING
(postpone, suspend, transform)
Lack of interest
Irrelevant goals
High level of predictability and competence
Satisfaction
Stability
Increase complexity and unpredictability
Restructure the process
Discuss team dissolving/rotation
Transform to network/community
Remember success and results
44. www.luxoft.com
Functional Behavior Patterns
Involvement during meetings
Giving constructive feedback
Asking powerful questions
Providing specific examples
Active listening
Sharing information
Respecting the speaker
Confirming understanding
Being loyal to different opinions
Encouraging collaboration
45. www.luxoft.com
Dysfunctional Behavior Patterns
Providing unrelated details
Expressing strong negative reaction
Ignoring other’s opinion
Using lot’s of unknown terms
Distracting participants
Playing blaming game
Excusing for all the time
Criticizing without recommendations
Complaining on everything
Whispering with neighbors
Making generalizations
Talking loudly
Sitting silently during all discussion
Withholding information
Expressing strong emotions
Stealing ideas of participants
Repeating same ideas
Trolling participants
46. www.luxoft.com
Stages of Dysfunctional Behavior
From: The Secrets of Facilitation by Michael Wilkinson
Physical attacking someone
Leaving the room in disgust
Verbal attack directed at participants
Negative comments directed at participant
Audible sights of displeasure
Negative physical reaction to discussing
Doing other work on session
Side conversations
Folding arms, facing door or window
Silence, lack of participation
Arriving late, leaving early
SeverityofDisruption
Degree Of Dysfunction
As the degree of dysfunction increases,
the severity of disruption caused by the
dysfunction increases as well
48. www.luxoft.com
The Diagnosis-Intervention Cycle
Describe
behavior and test
for different views
Share interference
and test for
different views
Help group to
decide whether and
how to change
behavior and test
for different views
Observe Behavior
Infer Meaning
Decide whether,
how and why to
intervene
DiagnosisSteps
InterventionSteps
49. www.luxoft.com
Intervention Strategies
Situation Intervention
The group don’t understand what
is expected from them
Repeat the purpose once again Explain the purpose in other
words and provide examples
Domination of a participant Stop the person Encourage others to speak up
Side conversations Ask to focus on the topic Ask to link it to the topic
Use of mobiles, laptops Ignore
Ask to stop using
Before the meeting together with
the group create ground rules
Late arrival of meeting
participants
Delay a meeting start to 5-10-15
min
Start on time
Start only when all members
arrive
Person repeating him/herself Tell him/her they you got it Use paraphrasing technique
Most of the group lost focus Ask them to be more attentive Make a brake
Participant discovered a new topic Ask him to come on track Ask him to link a new topic to the
main track
While brainswarming, an approach pioneered by Tony McCaffrey, directly challenges the idea of brainstorming by asking - why do we need to talk in the first place? This idea is probably best explained using an example from the lives of insects. Ants solve problems by leaving signals in their environment that influences the behavior of the others. When searching for food, successful ants leave traces of pheromones along along their trails. A signal to the other ants that there’s a path to dinner. If we make a problem solving graph, then humans can quietly leave their signals, i.e. their ideas, for others to build upon.
Statistics have shown that brainswarming produces 115 ideas in 15 minutes while the traditional brainstorming produces only 100 ideas in 60 minutes.
Tony Buzan, Author, educationalist and the creator of Mind Mapping (R)
A mind map is a diagram used to visually outline information. A mind map is often created around a single word or text, placed in the center, to which associated ideas, words and concepts are added. Major categories radiate from a central node, and lesser categories are sub-branches of larger branches. Categories can represent words, ideas, tasks, or other items related to a central key word or idea.
Guidelines for creating mind maps:
Start in the center with an image of the topic, using at least 3 colors.
Use images, symbols, codes, and dimensions throughout your mind map.
Select key words and print using upper or lower case letters.
Each word/image is best alone and sitting on its own line.
The lines should be connected, starting from the central image. The central lines are thicker, organic and thinner as they radiate out from the center.
Use multiple colors throughout the mind map, for visual stimulation and also to encode or group.
Develop your own personal style of mind mapping.
Use emphasis and show associations in your mind map.
Keep the mind map clear by using radial hierarchy, numerical order or outlines to embrace your branches.
Visualization
The knowledge café method has multiple origins with links to other related methods such as The World Cafe. Elizabeth Lank developed the concept creating a physical and mobile cafe area in the 1990s. It has been popularised by Charles Savage[1] and Entovation International [2] and in recent years by David Gurteen, a UK-based consultant specialising in knowledge management. Eunika Mercier-Laurent uses a similar principle for her Innovation cafés.[3]
optimist vs pessimist / pro vs con
A list of arguments for and against some particular contention or position. These take several forms, including lists of advantages & disadvantages, lists of criticisms & defenses, and etc.