The document outlines the role and responsibilities of a Scrum Master in the context of agile project management. It details the Scrum framework, the various services a Scrum Master provides to the team, product owner, and organization, as well as their involvement in Scrum events and artifacts. Additionally, it includes suggested training opportunities and resources for Scrum Master career development.

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What Scrum Master should do
on the project?
Светлана Мухина

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Introduction
Svetlana Mukhina
ICAgile ICP, ICP-ATF, ICP-BVA, PSM I, CSPO
Agile and Career Coach at Luxoft Agile Practice
Experience: 13+ years in IT, Project and department
management, Computer Linguistics, Technical Writing,
Quality Assurance
Interests: Project management, Agile transformation, Career
and performance coaching, Psychology
Hobbies: Horse riding, music, poker, travelling
https://www.linkedin.com/in/svetlanamukhina

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Webinar Agenda
What is Scrum and who is Scrum Master?
Scum Master services for team, product owner and company;
Scrum Master services on Scrum events;
Scrum Master services with regard to Scrum artifacts;
Scrum Master career development path
What we will learn:

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What is Scrum and who is
Scrum Master?

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Scrum is a framework for developing and sustaining complex products.

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Being Scrum Master
Scrum Master is a servant leader for the team
Know Can Do Be
Servant
Leader
Listening
Empathy
Healing
Awareness Persuasion
Foresight
Conceptualization
Stewardship
Robert Greenleaf

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Scum Master services for team, Product
Owner and company
Know Can Do Be

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The Scrum Master serves the Product Owner:
 Finding techniques for effective Product Backlog management (KANO, prioritization matrix);
 Helping the Scrum Team understand the need for clear and concise Product Backlog items;
 Understanding product planning in an empirical environment (Five levers of planning);
 Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value;
 Understanding and practicing agility (Book – Leadership Agility);
 Facilitating Scrum events as requested or needed (ICAgile ATF training) - http://www.luxoft-
training.ru/kurs/icagile_icp_agile_team_facilitation_icagile_icp-atf.html
© Scrum Guide

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The Scrum Master serves development team:
 Coaching the development team in self-organization and cross-functionality;
https://www.linkedin.com/pulse/one-tip-turn-criticism-suggestions-svetlana
 Helping the development team to create high-value products; http://www.luxoft-
training.ru/kurs/icagile_certified_professional_-_business_value_analysis.html
 Removing impediments of the Development Team’s progress;
 Facilitating Scrum events as requested or needed; https://www.linkedin.com/pulse/how-facilitate-meetings-scrum-
events-group-svetlana
 Coaching the development team in organizational environments in which Scrum is not yet fully
adopted and understood.
© Scrum Guide

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Scrum Master services to Organization
 Leading and coaching the organization in its Scrum adoption;
 Planning Scrum implementations within the organization;
 Helping employees and stakeholders understand and enact Scrum and empirical product
development;
 Causing change that increases the productivity of the Scrum Team; https://www.linkedin.com/pulse/how-
calculate-work-hours-team-svetlana
 Working with other Scrum Masters to increase the effectiveness of the application of Scrum in
the organization (Community).
© Scrum Guide

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Scrum Master services on Scrum events
Know Can Do Be

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Sprint
 Send invites for team events for two sprint ahead;
 Define basing on Scrum rules and team experience appropriate time-box for team meetings;
 Ensure that required participants will present on meetings;
 Interested in self-education: trainings, conferences, webinars, books;
 Conduct workshops for a team on useful Agile practices;
 Coach the team, answer team questions, provide examples;
 Prepare environment for team meetings;
 Check relevance of data in time and task-tracking systems; gather metrics;
 Suggest team-building activities;

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Planning
 Bring metrics for accurate planning (e.g. capacity и velocity);
 Suggest facilitation techniques for tasks evaluation (e.g. affinity estimation, estimation net);
 Teach how to do task brake-down (e.g. basing on user story splitting patterns);
 Know approaches for tasks prioritization (e.g. critical path);
 Define tasks that a ready for planning meeting before the planning meeting;
 Notify team when sprint backlog to less or more then capacity;
 Take care of Sprint backlog finalization and sharing to all interested parties;
 Helps PO and the team to formulate Sprint goal;
 Encourage PO to share reasons of possible or happened Sprint cancellation;

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Product Backlog Refinement
 Check that questions from the previous PBR are answered;
 Ensure that PO is ready for PBR;
 Bring DoD and DoR documents to PBR;
 Track event time-box;
 Write down questions;
 SM or PO overviews meeting agenda, features to discuss on the event;
 Suggest techniques for requirements discussion, analysis, estimation, decision-making (call back, optimistic vs
pessimist, constellation, check-list from PO)
 SM or PO share follow-up to all interested parties;
 Ensures that assignees are going to answer the assigned questions;
 Check progress of technical investigation or prototypes done by development team; (example of paper prototype -
https://youtu.be/Vh2OCQdCGbQ and https://youtu.be/z9vHR-nXaSM )

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Daily Standup
 Check relevance of data in time/task tracking system;
 Update burn-down chart;
 Ensure that the team conducted a daily standup;
 Shares or ask to share results of the syncup with interested parties;
 Suggest new formats of standup (e.g. focus on a task);

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Review
 Support early demo practice;
 Teach the team how to make Review, help in agenda preparation;
 Check readiness of required environments and test data;
 Ensure that the team is ready to answer questions on ready features and can explain why some
functionality was not developed;
 Remind PO about necessity to review and update product backlog;
 Suggest assistance in product roadmap;
 Have a vision on product scope comparing to sprint scope;
https://www.linkedin.com/pulse/how-review-work-results-stakeholders-svetlana

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Retrospective
 Conduct Retro Surgery (Retro on Retro), when team don’t want to attend Retro;
 Bring DoD and DoR docs for review and update;
 Bring metrics to explore reasons for quality or performance degradation. Together with the team
look for areas of improvement;
 Make sure the points from previous Retros are fulfilled;
 Gather team ideas about improvements during Sprint (wish box);
 Suggest work cases for discussion;
 Remind of team/project ground rules;
 Suggest new interesting formats of Retro.
Start
doing
Stop
doing
Less of
doing
More of
doing
Keep
doing

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Scrum Master services with regard to
Scrum artifacts;
Know Can Do Be

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Scrum Master services with regard to Scrum artifacts;
Scrum Master ensures that the following artifacts are revised and updated on regular basis:
 Sprint Backlog;
 Product Backlog;
 Sprint Progress;
 Definition of Done;
 Definition of Ready;
 Capacity;
 Velocity;
 Burn-down;

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Scrum Master career development path

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Way Forward – Scrum Guide
Scrum Guide - http://www.scrumguides.org/scrum-guide.html

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To Read
 Literature recommended by Luxoft Agile Practice - https://www.dropbox.com/s/82ny2suxe94kbyp/Agile%20books.pdf?dl=0

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To Watch
 Webinar and post about metrics on Agile project - https://www.linkedin.com/pulse/how-calculate-work-
hours-team-svetlana
 Вебинар How to facilitate meetings, Scrum events and group discussions
https://www.linkedin.com/pulse/how-facilitate-meetings-scrum-events-group-svetlana
 Вебинар Facilitation Fundamentals https://www.linkedin.com/pulse/facilitation-fundamentals-mukhina-icp-
icp-atf-icp-bva-psm-cspo
 Post “How to Review Work Results with Stakeholders” and webinar “Scrum Basics” -
https://sentinel2.luxoft.com/sen/wiki/display/~smukhina/2015/10/08/How+to+Review+Work+Results+with+S
takeholders
 Webinar “How to Facilitate Product Backlog Refinement” - https://www.linkedin.com/pulse/recording-
webinar-how-facilitate-product-backlog-svetlana

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Training for для Scrum Master – PSM I
Professional Scrum Master
• About - https://www.scrum.org/Courses/Professional-Scrum-Master
• How to apply:
• Luxoft - https://inthr.luxoft.com/IntHRWebApp/aspx_PTC/CreateRequestInternal.aspx?Course=SDP-033
• Non-Luxoft – http://www.luxoft-training.ru/kurs/professional_scrum_master.html

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Trainings for Scrum Master - ICAgile
 ICAgile Certified Professional - Agile Fundamentals - апрель 20-22, Москва
For Luxoft https://inthr.luxoft.com/IntHRWebApp/aspx_PTC/CreateRequestInternal.aspx?Course=SDP-031
For non-Luxoft http://www.luxoft-training.ru/kurs/icagile_certified_professional_-_agile_fundamentals.html
 ICAgile Agile Team Facilitation – июня 22-23, Киев
For Luxoft https://inthr.luxoft.com/IntHRWebApp/aspx_PTC/CreateRequestInternal.aspx?Course=SDP-035
For non-Luxoft http://www.luxoft-training.ru/kurs/icagile_icp_agile_team_facilitation_icagile_icp-atf.html
 For trainings in Sofia, Bucharest, Krakow, Wroclaw, Minsk contact AgileEducation@luxoft.com

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Way Forward - Open Assessments
Open Assessments - https://www.scrum.org/Assessments/Open-Assessments

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Way Forward?

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Events from Agile Practice
Team Coaching. Part II – Apr 26
https://attendee.gotowebinar.com/register/6203372409494778628?anouncementduringwebinar
“Overview of Estimation in Function Points upcoming webinar” – May
https://attendee.gotowebinar.com/register/7096855347981584898?anouncementduringwebinar
“Эксперементариум: фасилитация в реальном времени и контексте” – митап в
Киеве https://www.facebook.com/events/862901353855957

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Thank you!