presentation to a webinar about Scrum Master role and responsibilities. https://youtu.be/lxpaB6b8hS8 Video for presentation

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What Scrum Master should do
on the project?
Светлана Мухина

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Introduction
Svetlana Mukhina
ICAgile ICP, ICP-ATF, ICP-BVA, PSM I, CSPO
Agile and Career Coach at Luxoft Agile Practice
Experience: 13+ years in IT, Project and department
management, Computer Linguistics, Technical Writing,
Quality Assurance
Interests: Project management, Agile transformation, Career
and performance coaching, Psychology
Hobbies: Horse riding, music, poker, travelling
https://www.linkedin.com/in/svetlanamukhina

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Webinar Agenda
What is Scrum and who is Scrum Master?
Scum Master services for team, product owner and company;
Scrum Master services on Scrum events;
Scrum Master services with regard to Scrum artifacts;
Scrum Master career development path
What we will learn:

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What is Scrum and who is
Scrum Master?

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Scrum is a framework for developing and sustaining complex products.

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Being Scrum Master
Scrum Master is a servant leader for the team
Know Can Do Be
Servant
Leader
Listening
Empathy
Healing
Awareness Persuasion
Foresight
Conceptualization
Stewardship
Robert Greenleaf

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Scum Master services for team, Product
Owner and company
Know Can Do Be

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The Scrum Master serves the Product Owner:
 Finding techniques for effective Product Backlog management (KANO, prioritization matrix);
 Helping the Scrum Team understand the need for clear and concise Product Backlog items;
 Understanding product planning in an empirical environment (Five levers of planning);
 Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value;
 Understanding and practicing agility (Book – Leadership Agility);
 Facilitating Scrum events as requested or needed (ICAgile ATF training) - http://www.luxoft-
training.ru/kurs/icagile_icp_agile_team_facilitation_icagile_icp-atf.html
© Scrum Guide

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The Scrum Master serves development team:
 Coaching the development team in self-organization and cross-functionality;
https://www.linkedin.com/pulse/one-tip-turn-criticism-suggestions-svetlana
 Helping the development team to create high-value products; http://www.luxoft-
training.ru/kurs/icagile_certified_professional_-_business_value_analysis.html
 Removing impediments of the Development Team’s progress;
 Facilitating Scrum events as requested or needed; https://www.linkedin.com/pulse/how-facilitate-meetings-scrum-
events-group-svetlana
 Coaching the development team in organizational environments in which Scrum is not yet fully
adopted and understood.
© Scrum Guide

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Scrum Master services to Organization
 Leading and coaching the organization in its Scrum adoption;
 Planning Scrum implementations within the organization;
 Helping employees and stakeholders understand and enact Scrum and empirical product
development;
 Causing change that increases the productivity of the Scrum Team; https://www.linkedin.com/pulse/how-
calculate-work-hours-team-svetlana
 Working with other Scrum Masters to increase the effectiveness of the application of Scrum in
the organization (Community).
© Scrum Guide

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Scrum Master services on Scrum events
Know Can Do Be

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Sprint
 Send invites for team events for two sprint ahead;
 Define basing on Scrum rules and team experience appropriate time-box for team meetings;
 Ensure that required participants will present on meetings;
 Interested in self-education: trainings, conferences, webinars, books;
 Conduct workshops for a team on useful Agile practices;
 Coach the team, answer team questions, provide examples;
 Prepare environment for team meetings;
 Check relevance of data in time and task-tracking systems; gather metrics;
 Suggest team-building activities;

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Planning
 Bring metrics for accurate planning (e.g. capacity и velocity);
 Suggest facilitation techniques for tasks evaluation (e.g. affinity estimation, estimation net);
 Teach how to do task brake-down (e.g. basing on user story splitting patterns);
 Know approaches for tasks prioritization (e.g. critical path);
 Define tasks that a ready for planning meeting before the planning meeting;
 Notify team when sprint backlog to less or more then capacity;
 Take care of Sprint backlog finalization and sharing to all interested parties;
 Helps PO and the team to formulate Sprint goal;
 Encourage PO to share reasons of possible or happened Sprint cancellation;

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Product Backlog Refinement
 Check that questions from the previous PBR are answered;
 Ensure that PO is ready for PBR;
 Bring DoD and DoR documents to PBR;
 Track event time-box;
 Write down questions;
 SM or PO overviews meeting agenda, features to discuss on the event;
 Suggest techniques for requirements discussion, analysis, estimation, decision-making (call back, optimistic vs
pessimist, constellation, check-list from PO)
 SM or PO share follow-up to all interested parties;
 Ensures that assignees are going to answer the assigned questions;
 Check progress of technical investigation or prototypes done by development team; (example of paper prototype -
https://youtu.be/Vh2OCQdCGbQ and https://youtu.be/z9vHR-nXaSM )

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Daily Standup
 Check relevance of data in time/task tracking system;
 Update burn-down chart;
 Ensure that the team conducted a daily standup;
 Shares or ask to share results of the syncup with interested parties;
 Suggest new formats of standup (e.g. focus on a task);

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Review
 Support early demo practice;
 Teach the team how to make Review, help in agenda preparation;
 Check readiness of required environments and test data;
 Ensure that the team is ready to answer questions on ready features and can explain why some
functionality was not developed;
 Remind PO about necessity to review and update product backlog;
 Suggest assistance in product roadmap;
 Have a vision on product scope comparing to sprint scope;
https://www.linkedin.com/pulse/how-review-work-results-stakeholders-svetlana

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Retrospective
 Conduct Retro Surgery (Retro on Retro), when team don’t want to attend Retro;
 Bring DoD and DoR docs for review and update;
 Bring metrics to explore reasons for quality or performance degradation. Together with the team
look for areas of improvement;
 Make sure the points from previous Retros are fulfilled;
 Gather team ideas about improvements during Sprint (wish box);
 Suggest work cases for discussion;
 Remind of team/project ground rules;
 Suggest new interesting formats of Retro.
Start
doing
Stop
doing
Less of
doing
More of
doing
Keep
doing

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Scrum Master services with regard to
Scrum artifacts;
Know Can Do Be

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Scrum Master services with regard to Scrum artifacts;
Scrum Master ensures that the following artifacts are revised and updated on regular basis:
 Sprint Backlog;
 Product Backlog;
 Sprint Progress;
 Definition of Done;
 Definition of Ready;
 Capacity;
 Velocity;
 Burn-down;

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Scrum Master career development path

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Way Forward – Scrum Guide
Scrum Guide - http://www.scrumguides.org/scrum-guide.html

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To Read
 Literature recommended by Luxoft Agile Practice - https://www.dropbox.com/s/82ny2suxe94kbyp/Agile%20books.pdf?dl=0

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To Watch
 Webinar and post about metrics on Agile project - https://www.linkedin.com/pulse/how-calculate-work-
hours-team-svetlana
 Вебинар How to facilitate meetings, Scrum events and group discussions
https://www.linkedin.com/pulse/how-facilitate-meetings-scrum-events-group-svetlana
 Вебинар Facilitation Fundamentals https://www.linkedin.com/pulse/facilitation-fundamentals-mukhina-icp-
icp-atf-icp-bva-psm-cspo
 Post “How to Review Work Results with Stakeholders” and webinar “Scrum Basics” -
https://sentinel2.luxoft.com/sen/wiki/display/~smukhina/2015/10/08/How+to+Review+Work+Results+with+S
takeholders
 Webinar “How to Facilitate Product Backlog Refinement” - https://www.linkedin.com/pulse/recording-
webinar-how-facilitate-product-backlog-svetlana

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Training for для Scrum Master – PSM I
Professional Scrum Master
• About - https://www.scrum.org/Courses/Professional-Scrum-Master
• How to apply:
• Luxoft - https://inthr.luxoft.com/IntHRWebApp/aspx_PTC/CreateRequestInternal.aspx?Course=SDP-033
• Non-Luxoft – http://www.luxoft-training.ru/kurs/professional_scrum_master.html

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Trainings for Scrum Master - ICAgile
 ICAgile Certified Professional - Agile Fundamentals - апрель 20-22, Москва
For Luxoft https://inthr.luxoft.com/IntHRWebApp/aspx_PTC/CreateRequestInternal.aspx?Course=SDP-031
For non-Luxoft http://www.luxoft-training.ru/kurs/icagile_certified_professional_-_agile_fundamentals.html
 ICAgile Agile Team Facilitation – июня 22-23, Киев
For Luxoft https://inthr.luxoft.com/IntHRWebApp/aspx_PTC/CreateRequestInternal.aspx?Course=SDP-035
For non-Luxoft http://www.luxoft-training.ru/kurs/icagile_icp_agile_team_facilitation_icagile_icp-atf.html
 For trainings in Sofia, Bucharest, Krakow, Wroclaw, Minsk contact AgileEducation@luxoft.com

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Way Forward - Open Assessments
Open Assessments - https://www.scrum.org/Assessments/Open-Assessments

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Way Forward?

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Events from Agile Practice
Team Coaching. Part II – Apr 26
https://attendee.gotowebinar.com/register/6203372409494778628?anouncementduringwebinar
“Overview of Estimation in Function Points upcoming webinar” – May
https://attendee.gotowebinar.com/register/7096855347981584898?anouncementduringwebinar
“Эксперементариум: фасилитация в реальном времени и контексте” – митап в
Киеве https://www.facebook.com/events/862901353855957

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Thank you!