This document provides information about agile facilitation techniques. It begins with an introduction of the author and their background. The session plan outlines learning objectives about facilitation, facilitators, and designing meetings. Techniques described for designing meetings include warmups, brainwriting, world cafe, five to fist voting, pro-con analysis, and meeting minutes. Group dynamics models of forming, storming, norming, performing, and adjourning are also discussed. Recommended materials and certification in agile team facilitation are presented at the end.
The major criteria standing in the way of agile adoption or improvement are in the hands of managers, not the teams themselves. But many managers have been trained to think in ways that are a century old.
Agile organisations require a new mode of management and a new style of leadership. This talk discusses why this is and what this new paradigm might be like for your organisation.
This is a presentation to a webinar The Agile Team Facilitator Mindset. It covers one learning objective of ICP Agile Team Facilitation training by ICAgile.
What does a Scrum Master do all day if a Daily Scrum is only 15 minutes? This talk - “A Day in the Life of a Scrum Master” - will explore the role beyond simple facilitation of the Sprint Ceremonies. Attendees learn four different areas of focus for a balanced approach to the role.
Building an effective team isn't as simple as waving a magic wand, but it is also not an overly difficult process. Understanding the strengths and weaknesses of individuals, the role each person plays in a team environment and how they complement each other are all contributing factors.
In this webinar, you will learn the components of an effective team, the importance of team communication and the role of leadership.
Project Management Innovation, based on an overview of Agile Methodology, Scrum Framework and all the cerimones: Sprint Planning, Sprint Review, Sprint Retrospective, Daily Scrum and also the Agile Manifesto and what we should prioritize over others.
How agile coaches help us win the agile coach role @ SpotifyBrendan Marsh
In this talk, we cover:
- What is an Agile Coach at Spotify?
- What do they do?
- Why do we believe they help us win?
We also talk about:
- How do we scale or Organisation?
- High Performing Teams (What is a high performing team?)
- How are we measuring High Performance right now?
- How do we help teams reach High Performance?
Appendix:
- Chapter = Competency group
- Chapter Lead = Hiring Manager for Developer (or other) competency
IN THIS SUMMARY
In Helping, Edgar H. Schein draws not only on his career expertise but from personal life experiences to establish a “general theory of helping” that holds true no matter what the social dynamics of the client/ helper relationship. Helping is a fundamental part of life: parents help their children, coaches their players, nurses their patients, managers their subordinates, yet despite its constant presence in daily life, the dynamics of giving and receiving help are poorly understood. When someone asks for help, they are temporarily lowering their own status and transferring status and power to the helper, creating an imbalanced relationship. Building a helping relationship means that the first client/helper interactions must be carefully managed by the helper toward building the client’s status up from their lower position and identifying which helping role to take vis-à-vis the client.
http://www.bizsum.com/summaries/helping
The major criteria standing in the way of agile adoption or improvement are in the hands of managers, not the teams themselves. But many managers have been trained to think in ways that are a century old.
Agile organisations require a new mode of management and a new style of leadership. This talk discusses why this is and what this new paradigm might be like for your organisation.
This is a presentation to a webinar The Agile Team Facilitator Mindset. It covers one learning objective of ICP Agile Team Facilitation training by ICAgile.
What does a Scrum Master do all day if a Daily Scrum is only 15 minutes? This talk - “A Day in the Life of a Scrum Master” - will explore the role beyond simple facilitation of the Sprint Ceremonies. Attendees learn four different areas of focus for a balanced approach to the role.
Building an effective team isn't as simple as waving a magic wand, but it is also not an overly difficult process. Understanding the strengths and weaknesses of individuals, the role each person plays in a team environment and how they complement each other are all contributing factors.
In this webinar, you will learn the components of an effective team, the importance of team communication and the role of leadership.
Project Management Innovation, based on an overview of Agile Methodology, Scrum Framework and all the cerimones: Sprint Planning, Sprint Review, Sprint Retrospective, Daily Scrum and also the Agile Manifesto and what we should prioritize over others.
How agile coaches help us win the agile coach role @ SpotifyBrendan Marsh
In this talk, we cover:
- What is an Agile Coach at Spotify?
- What do they do?
- Why do we believe they help us win?
We also talk about:
- How do we scale or Organisation?
- High Performing Teams (What is a high performing team?)
- How are we measuring High Performance right now?
- How do we help teams reach High Performance?
Appendix:
- Chapter = Competency group
- Chapter Lead = Hiring Manager for Developer (or other) competency
IN THIS SUMMARY
In Helping, Edgar H. Schein draws not only on his career expertise but from personal life experiences to establish a “general theory of helping” that holds true no matter what the social dynamics of the client/ helper relationship. Helping is a fundamental part of life: parents help their children, coaches their players, nurses their patients, managers their subordinates, yet despite its constant presence in daily life, the dynamics of giving and receiving help are poorly understood. When someone asks for help, they are temporarily lowering their own status and transferring status and power to the helper, creating an imbalanced relationship. Building a helping relationship means that the first client/helper interactions must be carefully managed by the helper toward building the client’s status up from their lower position and identifying which helping role to take vis-à-vis the client.
http://www.bizsum.com/summaries/helping
There are as many types of agile coaches out there as there are flavors of ice cream. And, their levels of leadership maturity and skill can vary just as widely. It can leave one fretting, “What am I really getting when I bring in an agile coach? And, how do I ‘grow’ my own?” In fact, what are the “must have” skills of an agile coach and how can you tell if your coach has them?
The Agile Coach Competency Framework is one big clue to answering these questions. Over the past two years, this framework has guided the development of hundreds of agile coaches. Agile managers and champions also use it to obtain “truth in advertising” to hire the right coach at the right time.
We will explore this framework and provide lightening-talk-style case studies that showcase how it has been used in the real world. You’ll leave with ideas and actions to help you become a more savvy purveyor (and/or developer) of agile coaches.
A presentation to my webinar "Techniques for Team Facilitation". It describes lot's of techniques for information gathering, exploring and evaluation, provides Do and Don't for each technique, as well as gives particular examples of its implementation on practice
Linda rising - the power of an agile mindsetMagneta AI
I‘ve wondered for some time whether much of Agile’s success was the result of the placebo effect, that is, good things happened because we believed they would.
The placebo effect is a startling reminder of the power our minds have over our perceived reality. Now cognitive scientists tell us that this is only a small part of what our minds can do.
Research has identified what I like to call «an agile mindset», an attitude that equates failure and problems with opportunities for learning, a belief that we can all improve over time, that our abilities are not fixed but evolve with effort.
What’s surprising about this research is the impact of an agile mindset on creativity and innovation, estimation, and collaboration in and out of the workplace.
I’ll relate what’s known about this mindset and share some practical suggestions that can help all of us become even more agile.
Scaled Agile Framework® PI Plannings in a distributed environment are challenging. Get ideas to be more effective with the right measures and tools for distributed collaboration.
Top 10 challenges faced by the scrum masterDavid Tzemach
The Role of the Scrum Master (SM) is very challenging. SM responsibilities include Coaching, Training and facilitating both Agile practices and Spirits. In this Presentation, I will review some of the challenges faced by the Scrum Master during his day-to-day activities.
This guide summaries a successful Agile transformation in Telco with a related case study.
Do not take the described steps of this guide as the only way to be successful, there can be many other alternatives for sure. However, this guide explains a way thats experienced to be successful in many companies and under different circumstances.
Looking forward to hear your comments & suggestions
Thanks
Building Your SAFe Implementation StrategyAlex Yakyma
In this presentation, Alex Yakyma will talk about practical aspects of SAFe rollouts in large Value Streams and Portfolios. Alex will provide numerous examples and practical advice to leaders and change agents that are about to start or are in the middle of their SAFe rollout.
There are as many types of agile coaches out there as there are flavors of ice cream. And, their levels of leadership maturity and skill can vary just as widely. It can leave one fretting, “What am I really getting when I bring in an agile coach? And, how do I ‘grow’ my own?” In fact, what are the “must have” skills of an agile coach and how can you tell if your coach has them?
The Agile Coach Competency Framework is one big clue to answering these questions. Over the past two years, this framework has guided the development of hundreds of agile coaches. Agile managers and champions also use it to obtain “truth in advertising” to hire the right coach at the right time.
We will explore this framework and provide lightening-talk-style case studies that showcase how it has been used in the real world. You’ll leave with ideas and actions to help you become a more savvy purveyor (and/or developer) of agile coaches.
A presentation to my webinar "Techniques for Team Facilitation". It describes lot's of techniques for information gathering, exploring and evaluation, provides Do and Don't for each technique, as well as gives particular examples of its implementation on practice
Linda rising - the power of an agile mindsetMagneta AI
I‘ve wondered for some time whether much of Agile’s success was the result of the placebo effect, that is, good things happened because we believed they would.
The placebo effect is a startling reminder of the power our minds have over our perceived reality. Now cognitive scientists tell us that this is only a small part of what our minds can do.
Research has identified what I like to call «an agile mindset», an attitude that equates failure and problems with opportunities for learning, a belief that we can all improve over time, that our abilities are not fixed but evolve with effort.
What’s surprising about this research is the impact of an agile mindset on creativity and innovation, estimation, and collaboration in and out of the workplace.
I’ll relate what’s known about this mindset and share some practical suggestions that can help all of us become even more agile.
Scaled Agile Framework® PI Plannings in a distributed environment are challenging. Get ideas to be more effective with the right measures and tools for distributed collaboration.
Top 10 challenges faced by the scrum masterDavid Tzemach
The Role of the Scrum Master (SM) is very challenging. SM responsibilities include Coaching, Training and facilitating both Agile practices and Spirits. In this Presentation, I will review some of the challenges faced by the Scrum Master during his day-to-day activities.
This guide summaries a successful Agile transformation in Telco with a related case study.
Do not take the described steps of this guide as the only way to be successful, there can be many other alternatives for sure. However, this guide explains a way thats experienced to be successful in many companies and under different circumstances.
Looking forward to hear your comments & suggestions
Thanks
Building Your SAFe Implementation StrategyAlex Yakyma
In this presentation, Alex Yakyma will talk about practical aspects of SAFe rollouts in large Value Streams and Portfolios. Alex will provide numerous examples and practical advice to leaders and change agents that are about to start or are in the middle of their SAFe rollout.
From this presentation of my webinar you will find out about:
Walt Disney Model for creative thinking and effective conversations - Think out of the box, apply your dreams onto practice and mitigate risks
Cartesian Coordinates technique for decision-making - Explore the idea from various sides to achieve better results
Pro-Con Analysis of the situation - What are the benefits and disadvantages?
COIN and STAR feedback models - How to give feedback that people listen to it?
Gradients of Consensus - There are different Yes’s and various No’s
A presentation to a webinar that explores the following topics:
What is facilitation;
Who is facilitator and how they differ from administrator or manager;
When manager can be a facilitator;
Can Agile facilitator be unbiased or not;
How to develop self-awareness;
Being Agile vs Doing Agile;
7Cs of facilitator stance;
Presentation of my webinar "Designing Meetings for Collaboration", contains information on:
Meeting Design Checklist;
Questions to Sponsors;
Meeting Organizing Tools;
Graphic facilitation;
Meeting agenda and facilitator guide;
Warm-up and meeting minutes;
Presentation of webinar "Overview of Function Point Analysis"
On this webinar we investigated on a very high-level estimation in function points. It is introductory webinar and it provides basics on this estimation method. During the webinar we went over following topics:
Theoretical information on FP (Project estimation model, History, Concept, Pro and Con);
Practical information of FP (Application Boundary, Type of count, Application Elements and transactions, Formulas, Non-functional requirements);
Examples and Exercises;
Next steps and recommended materials.
video - https://youtu.be/bPkm1NMDCSI
Wild Apricot Free Expert Webinar - Leading Great Board MeetingsWild Apricot
Do your board meetings go on and on without any decisions getting made? Or do you feel like there is never enough action between meetings?
This session will introduce you to key principles and essential tools for building clear decisions and effective follow-up actions to make your board more active and engaged!
http://www.wildapricot.com/academy/expert-webinar-series/leading-great-board-meetings
This presentation focuses on strategies and tips for effective meetings and facilitation. Designed for the New Jersey Campus Compact and Bonner Foundation VISTA Leaders, it especially covers how young professionals in nonprofit settings might plan and lead meetings that contribute to the mission, effectiveness, and impact of their organizations.
Facilitators help people work together more effectively. Facilitation skills are invaluable in the workplace. In this course, you will learn:
-What is facilitation and when is it needed?
-What is the role of a facilitator?
-Quick tips on preparing and executing facilitated sessions
-Activity: ‘Truthful Communication’
Agile team facilitation, facilitation techniques in general, Position diagram, servant leadership, Facilitator mindset, Decision making, Prioritisation and power questions.
At the opening session of Agile Consortium Belgium online conference 2021, I created a space for connection and interaction, facilitating with Liberating Structures Impromptu Networking, Appreciative Interview, and 25/10 Crowdsourcing.
В этом вебинаре о сопротивлении, мы рассматриваем тему индивидуального сопротивления в команде, исследуем, как возникает сопротивление, какую функцию оно выполняет, как сопротивление может проявляется, к чему оно может привести и как можно работать со своим собственным сопротивлением и с сопротивлением коллег.
На вебинаре мы говорим о сопротивлении как о творческом приспособлении, которое свойственно каждому из нас и которое выполняет какую-то важную для нас или для наших коллег функцию. Мы исследуем причины сопротивления, учим узнавать его разные формы и даем рекомендации о том, как можно помочь себе и участникам своей команды иметь дело с сопротивлением.
Ведущие вебинара:
- Марина Герасимова - клинический психолог, гештальт-терапевт и супервизор. Член сообщества практикующих психологов ОПП Гештальт-подход.
- Светлана Мухина – Agile коуч, скрам-мастер (PSM III), авторизованный тренер ICAgile, консультант SAFe (SPC), студентка Московского Гештальт Института.
Бывала ли у вас такая ситуация с командой, когда вы не понимали, чем вызван спад ее производительности или возросшее количество внутрикомандных конфликтов? На прошлой неделе еще все дружно работали, а на этой начался какой-то разлад и шатание.
Одной из причин такой метаморфозы может быть переход команды из стадии формирования в стадию штормления. Как это определить и что с этим делать, мы рассмотрим на вебинаре на примере модели командной динамики Брюса Такмана.
Модель Такмана - это, конечно, не единственный способ описания процессов, которые происходят с командой, компанией или социумом в целом. Для рассмотрения более глубокий, экзистенциальных потоков изменений можно использовать модель Спиральной Динамики. Эта модель может ответить не только на философские, но и на такие утилитарные вопросы как:
В чем причина бюрократии на проекте или в компании?
Каким сотрудникам будет сложно работать в Agile среде?
Почему участники одной команды могут действовать против друг друга и напоминать коллектив из басни “лебедь, рак и щука”?
Каким руководителям сложно увольнять сотрудникам и проводить дисциплинарные беседы с подчиненными?
Каким командам подойдет и принесет пользу Скрам фреймворк.
На вебинаре мы детально, но быстро, разберем две вышеперечисленные модели и еще один подход, который помогает последовательно сформировать команду из группы специалистов.
Запись прошлых вебинаров на тему фасилитации:
https://youtu.be/VqarmllTKD4 Фасилитируем командное обсуждение и принятие решений
https://youtu.be/7x3uHaFqe1I Майндсет и поведение Agile фасилитатора
https://youtu.be/ykx54Kx6wOA Фасилитируем встречи, повышающие уровень сотрудничества в команде
https://youtu.be/mjIu06mvO4A Вебинар От Agile фасилитатора до Agile коуча
Презентация к вебинару - https://youtu.be/mZEJ_YEFdoI
Вебинар из серии вебинаров ICAgile Agile Team Facilitation, которая состоит из 7 вебинаров о фасилитации Agile команд. Будем рассматривать техники, которые помогают командам проводить совместные обсуждение и принимать решения.
О чем узнаете на вебинаре?
2 техники для “обсуждения-дискусcии", они обе хорошо подойдут как для малых (4-5 человек) так и для больших (12-14 человек) команд. Плюсы и минусы этих техник, особенности и возможности их трансформации под ваши рабочие условия.
2 техники для “обсуждения-обратной связи". Одна из них довольно распространенная и она мне не очень нравится своей банальностью, а вторую вы вряд ли знаете, она интереснее, но и сложнее в применении.
1 техника для “обсуждения-анализа”, называется “Декартовы Координаты”, часто применяется в индивидуальном коучинге, но в 99% упускается одна интересная деталь при ее использовании, на вебинаре я про нее расскажу.
2 техники для голосования, про точко-голосование вы все, конечно, уже в курсе, я расскажу еще две простые техники, может, они вам тоже знакомы. Я бы хотела больше остановиться даже не на самих техниках, а на том, как можно манипулировать будущими результатами голосования еще до самого голосования.
Продолжая тему манипуляций, мы рассмотрим валидность мажоритарного способа принятия решений и познакомимся с другими, возможно, более подходящими для ваших команд, подходами.
Запись прошлых вебинаров:
https://youtu.be/7x3uHaFqe1I
https://youtu.be/ykx54Kx6wOA
https://youtu.be/mjIu06mvO4A
Третий вебинар из серии вебинаров ICAgile Agile Team Facilitation, которая состоит из 7 вебинаров о фасилитации Agile команд. Будем рассматривать техники и инструменты, которые повышают уровень сотрудничества в команде. Поговорим про особенности их применения, случаи, когда они работают, а когда нет.
В своей работе Agile коуча я часто сталкиваюсь не с тем, что какая-то практика не работает или какой-то фреймворк не приносит пользы, а с тем, что команда не хочет пробовать ничего нового, особенно если "особых проблем на проекте нет". Если нет проблем - стоит искать возможности. Мир (и особенно IT область) постоянно меняется. "Чтобы оставаться на месте, нужно бежать, а чтобы двигаться немного вперед, нужно бежать в два раза быстрее" Льюис Кэрролл.
В своем докладе я рассмотрю коучинговые и фасилитационные подходы, которые помогает мне уговорить/убедить команду попробовать новые практики и которые также снижают травматичность перемен для участников команд.
10 техник эффективной командной работы - презентация к вебинару в рамках проекта Коучинг со Звездами http://coaching-events.ru/speaker/svetlana-muhina/
Презентация к вебинару о мотивации.
На вебинаре мы поговорим о том, что мотивирует нас самих и как можно мотивировать других: свою команду, коллег, менеджеров. Мы поймем, как повысить мотивацию с помощью возможности влиять на события в свой жизни, как улучшить мотивацию, остановив многозадачность, как отдых влияет на нашу мотивацию, как находиться в потоке высокой продуктивности и как интегрировать необходимые активности в свой график.
Это второй вебинар на тему мотивации, первую часть (видео, презентацию и пример техники) можно посмотреть по этой ссылке - https://www.linkedin.com/pulse/как-я-мотивирую-себя-делать-неприятные-задачи-svetlana
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
2. www.luxoft.com
Introduction
Svetlana Mukhina
ICAgile ICP, ICP-ATF, ICP-BVA, PSM I, CSPO
Agile and Career Coach at Luxoft Agile Practice
Experience: 12+ years in IT, Project and department management,
Computer Linguistics, Technical Writing, Quality Assurance
Interests: Project management, Agile transformation, Career and
performance coaching, Psychology
Hobbies: Horse riding, music, poker, travelling
3. www.luxoft.com
Session Plan
Learning objectives
What is facilitation and who is facilitator
Agile Facilitator
Designing a Meeting
Warmup to brake the Ice
Brainwriting to gather ideas
World-café to explore opinions
Five and fist to evaluate opportunities
Pro-Con analysis to make a decision
Meeting minutes to summarize and define next steps
Facilitating Group Dynamics
Recommended materials and further education
5. www.luxoft.com
Definition of Facilitation
Facilitation
is a set of activities that helps a
group of people to understand their
common objectives and assists
them to achieve
it within a reasonable time box
and without
destructive confrontations.
Facilitator
is someone who helps a group of
people understand their common
objectives and assists them to plan
how to achieve these objectives; in
doing so, the facilitator remains
"neutral" meaning he/she does not
take a particular position in the
discussion
12. www.luxoft.com
Warmup
to Brake the Ice
What
• Short informal sharing of personal facts. e.g.
about your weekend
Why
• In order to find out more about the people you
work with and to create open atmosphere
When
• On Monday, before standup, Planning, Product
Backlog Refinement session
Time
• 5 min for a team of 8-10 people
13. www.luxoft.com
Warmup
Gather your team
A team member come in front and says what
she/he did during the weekend
If anyone did something similar this
person/people come to the speaker and hive
him/her high-five
Then the next person does similar actions,
in turn all team members should share their
weekend experience
Use on practice
Tip: use warm-up while waiting all participant
to join the meeting
14. www.luxoft.com
Brainwriting
To gather ideas
What
• Brainwriting is used to gather ideas on individual basis
Why
• In order everybody think about the question/problem and has a chance to
contribute a solution
When
• When it is necessary to gather all opinions and ideas for discussion.
Whenever you see that only a few participants are active, while you need all
the team to be involved
Time
• 10 min for a team of 8-10 people
15. www.luxoft.com
Brainwriting
Define a case for opinion gathering, e.g.
necessity of auto-tests on the project
(possible improvements for next Sprint,
responsibilities with Scrum team, etc.)
Provide stickers and pens to the group
Ask everybody to write 2 pro and 2 contra
opinions on auto-testing. One opinion per a
sticker
Gather ideas or ask participants to put ideas
to “ideas box”
Use on practice
Tip: In case someone has problem with ideas generation,
ask them to focus on the task and avoid doing side-
activities (mobile use, whispering with neighbors). Ideas will
come for sure, if remain thinking on the issue. There can be
more and less productive periods during brainwriting.
16. www.luxoft.com
World-Café
To Explore Opinions
What
• The technique is used to explore various
ideas in groups during a reasonable time-box
Why
• It helps to get familiar with lots of ideas and
enrich your understanding of the issue
When
• In case there are lot’s of options to explore or
one, but very complex option
Time
• 20 min for a team of 12-14 people
17. www.luxoft.com
World-Café
Define a topic for discussion
In our case it is necessity of auto-testing on the project
Ask participants to form group of 3-5 people
Each group discuss the topic
In our case people share their pro/con ideas
Each group has 4-5 min for discussion
When you say “Go”, people switch tables, remaining one of
them to welcome the coming group. The host should be
chosen by participants on voluntary basis
Continue the exercise till all groups are at default tables, give
them 5 min more to share the ideas they heard with their host
Use on practice
18. www.luxoft.com
Five-to-Fist
To Evaluate Opportunities
What
• It is a group voting procedure
Why
• To understand distribution of voices for/against idea
in a team
When
• Whenever a evaluation is necessary
Time
• 1-5 min. depending on quantity of evaluating items
19. www.luxoft.com
Five-to-Fist
Use on practice
Speak aloud some idea/suggestion
In our case it is a benefit or disadvantage of auto-
testing for the project
Ask participants to vote for it using fingers
Write down voting results for the idea
E.g. auto-testing will reduces manual work, 3 people
voted with 4 fingers, 1 with fist (zero), 3 with 2 = 18
Calculate the champion
In our case the biggest disadvantage and the best
benefit
Tip: use this approach to see the distribution in
voices, when there is no 100% “yes” and “no”
answers.
20. www.luxoft.com
Pro-con Analysis
To make a decision
What
• Decision-making mechanism
Why
• To summarize evaluated information, to visualize decision-making
for all team members
When
• Whenever there is distribution in opinions over an idea/issue
Time
• 5-10, depending on quantity of items
21. www.luxoft.com
Pro-con Analysis
• Auto-testing is executed by tools, so it is
faster than a manual approach 16
• It is more accurate and reliable 12
• Anyone can rut auto-tests 12
• Auto-tests can be re-used 11
51
Use on practice
• Investment is required for testing
frameworks, cost, time 12
• It can’t help to improve usability 10
• Auto-test should be kept up-to-date on
regular basis 18
• It requires accuracy of test data 6
46
22. www.luxoft.com
Meeting Minutes
To summarize and define next steps
What
• Summary on meeting decisions, way forward, action items
Why
• To summarize decision(s), share information with all interested parties,
integrate meeting results on practice
When
• During or at the end of a meeting
Time
• 5-10
23. www.luxoft.com
Meeting Minutes
Use on practice
What Who When
Setup next meeting on our progress with auto-testing
implementation
Mike by Aug 31
Investigate popular frameworks, present the results Ann by Sep 4
Explore company trainings on auto-testing, share info Olga by Sep 4
Discuss auto-testing experience on other project within
the company, summarize it for our team
Mike by Sep 08
Identify critical parts of our app to cover in first turn Alex and Ivan By Sep 11
Present our approach on auto-testing to stakeholders Mike By Sep 15
27. www.luxoft.com
FORMING
Unclear Goals
Low level of commitment
Vаgue communication flow
Responsibility is mostly avoided
Absence of prominent leaders
Build a common purpose
Identify expectations
Encourage for leadership and motivation
Inspire to take responsibility
Support contribution and collaboration
Team characteristics Facilitation approaches
28. www.luxoft.com
STORMING
High level of independence
Communication gaps
Misunderstanding
Uncertainty
Dysfunctional behavior
Differences and struggles
Reduce toxic communication
Invite different opinions and approaches
Recognize tolerance and loyalty
Define ground rules
Develop common goal
Involve everyone in discussion
Team characteristics Facilitation approaches
29. www.luxoft.com
NORMING
Confidence and clarity
Relevance
Defined communication flow, goals, rules, roles
Built relations
Understanding of interdependence
Develop process of information sharing
Build feedback loops
Use sharing format frequently to track progress
Discuss discipline distribution
Support negotiation and consensus
Team characteristics Facilitation approaches
30. www.luxoft.com
PERFORMING
Responsibility over tasks and relations
Stable progress and results
High level of proactivity
Self-organization and self-facilitation
Collaboration
Retrospect and seek for improvements
Celebrate success
Test and question habitual patterns
Evaluate results against purpose
Remember about rules, processes and focus
Team characteristics Facilitation approaches
31. www.luxoft.com
ADJOURNING
Lack of interest
Irrelevant goals
High level of predictability and competence
Satisfaction
Stability
Increase complexity and unpredictability
Restructure the process
Discuss team dissolving/rotation
Transform to network/community
Remember success and results
Team characteristics Facilitation approaches
32. www.luxoft.com
Recommended Materials
Greatest book on facilitation, applicable not only for Agile team, it’s #1 to read for any facilitator -
http://www.amazon.com/Facilitators-Guide-Participatory-Decision-Making-
Kaner/dp/0787982660
Retromat – cookbook on Retro facilitation, they provide step-by-step scenarios for Retros
facilitation - http://plans-for-retrospectives.com
Video to learn graphic facilitation - https://www.youtube.com/watch?v=S5DJC6LaOCI
Post about tools (not techniques) for distributed teams
facilitation http://www.luxoft.com/blog/smukhina/tools-for-collaboration-in-distributed-teams
Video on empathy that is one of the Servant Leader qualities -
https://www.youtube.com/watch?v=1Evwgu369Jw
33. www.luxoft.com
Recommended Materials
Recordings and presentations of my webinars on facilitation:
How to facilitate product backlog refinement sessionshttps://www.linkedin.com/pulse/recording-webinar-how-facilitate-product-
backlog-svetlana
How to facilitate meetings, Scrum events and group discussions https://www.linkedin.com/pulse/how-facilitate-meetings-
scrum-events-group-svetlana
Agile Team Facilitator Mindset & Behaviour https://www.linkedin.com/pulse/recording-webinar-agile-team-facilitator-mindset-
svetlana
Facilitation and Facilitator Stance https://www.linkedin.com/pulse/recording-webinar-facilitation-facilitator-stance-svetlana
The Power on Visualizationhttps://www.linkedin.com/pulse/20141202230246-48371619-follow-up-on-the-webinar-the-power-
on-visualization
Designing Meetings for Collaboration https://www.linkedin.com/pulse/what-required-effective-collaboration-svetlana
Silent voting technique https://www.linkedin.com/pulse/20140415193826-48371619-easy-way-to-make-a-discussion-effective
Facilitating decision-making and feedback gathering https://www.linkedin.com/pulse/decisions-valued-feedback-remembered-
svetlana
34. www.luxoft.com
Way Forward – ICAgile Agile Team Facilitation
ICAgile Certified Professional - Agile Team Facilitation
Description - https://icagile.com/icp-agile-team-facilitation