This document describes a 36-hour servant leadership training program offered by Humanika Consulting. The program focuses on developing competencies in self-leadership, effective team membership, team leadership, working in business, and working on business. It covers topics such as self-awareness, communication, leadership styles, organizational structure, and strategy. The training methods include case studies, lectures, self-assessments, discussions, evaluations, and workshops. The program is designed and facilitated by Seta A. Wicaksana, the Managing Director and co-founder of Humanika Consulting, who has experience in assessment, psychology, business consulting, and teaching.

1. Servant - Leadership Program
(c) 2015 www.humanikaconsulting.com
Public Training

2. Leadership Phillosophy
Servant - Leadership
Competencies (36 hrs Program)
Self Leadership
Objectives : focus on
increasing self awareness
and using that knowledge
to become more effective
as a leaders
Effective Team
Member
Objectives : Faocus on
contributes individual
capabilities to
achievement of a group
objectives and work
effectivelywith others in a
group setting.
Team
Leadership
Objectives : focus on
leadership as the art of
influencingand working
effectivelythrough others
Working in
Business
Objectives : focus on
helping leader appreciatte
how all parts of
organization are
systematicaly, connected
and inter-related
Working on
Business
Objectives : focus on being
role model in excellence
around strategy, culture,
and Inspiring others, group
, organization, business
and and environment and
society

3. Self Leadership
Objectives : focus on increasing self awareness and using that knowledge to
become more effective as a Servant - Leaders
Topic to Discuss :
1. Self Assessment and Self
Awareness (Talent, Attitude, and
Personality)
2. Self Concept and Self Confidence
3. Self Empowerment with SOBAT
path
4. Meaning of Life : Logo Therapy
5. Intrapersonal Communication
6. Introduction of Leadership and
Management : Situational Leadership
7. Introduction of Service Excellence
8. Self Branding
9. Public Speaking / Presentation Skill
10. Stress management
11. Time management

4. Effective Team Member
Objectives : Focus on contributes individual capabilities to
achievement of a group objectives and work effectively with others in a
group setting.
Topic to Discuss :
1. Introduction of Group
2. Group/ environment assessment with
MBTI
3. Group Development
4. Group Dynamics
5. Group Perseption and Prejudice
6. Building commitment and discipline
7. Interpersonal Communication
8. Building relationship
9. Being Effective Group Member
10. Conflict management
11. Negotiation Skill
12. Creative Problem Solving

5. Team LeadershipObjectives :
Focus on leadership as the art of
influencing and working
effectively through others
Topic to Discuss :
1. Analythical and Conceptual Thinking Skill
2. Power and Politic in Team
3. Team Goal Setting
4. Developing Commitment and Discipline
5. Effective Communication Skill
6. Persuasive Skill
7. Negotiation Skill
8. Team Motivation
9. Change management
10. Change behavioral through Behavioral and
Humanistic Approach
11. Situational Leadership Model
12. Effective Meeting
13. Coaching and Mentoring
14. Counselling
15. Giving feedback effectively
16. Problem Solving and Decision making
17. Health, safety and environmental Behavior

6. Working in Business
Objectives : focus on helping
leader appreciate how all
parts of organization are
systematicaly, connected and
inter-related.Topic To Discuss :
1. Introduction of Organization
2. Understanding differences
3. Strategic management and KPI
4. Management Based value
5. Competency
6. Business process
7. Organizational structure
8. Job analysis
9. Job Specification
10. Job evaluation
11. Performance Management
12. Work Load Analysis
13. Compensation and Benefit
14. Career management
15. Health, Safety and Environment Management
16. Job Satisfaction
17. Customer service satisfaction
18. Organizational Change and Development

7. Working on Business
Objectives : focus on being role model in excellence around
strategy, culture, and Inspiring others, group , organization,
business and and environment and society

8. Methods of Learning
• Case Study
• Lecturet
• Self -
Assessment
• Discussion
• Evaluation
• Workshop

9. PROGRAM DESIGN & LEAD FACILITATOR :
Seta A. Wicaksana, M.Psi, Psikolog
Merupakan salah seorang pendiri dari Humanika Consulting (PT Humanika Amanah Indonesia) dan saat ini menduduki posisi
sebagai Managing Director. Merupakan lulusan dari Universitas Indonesia menyandang gelar psikolog industri dan organisasi.
Sebelum terjun sebagai seorang HR professional, merupakan PNS di Kelembagaan Pemerintah Non Departemen, dengan masa
dinas 10 tahun . Berlatar belakang dari Ilmu matematika dan informatika, hingga saat ini, praktis dunia Human Capital.
Assement Center dan Psikologis merupakan salah satu bidang yang ditekuni. Beraliran behavioristik, melihat sifat dan karakter
melalui perilaku. Beberapa perusahaan yang berinteraksi terkait hal ini adalah, Infomedia Nusantara, MD Media (Telkom Group),
Bank Ganesha, Wanaratha, Johnson Home hygiene Product, Hale International, Tiga Raksa Satria, Blue Gas Indonesia, Fonterra,
dan beberapa perusahaan lainnya.
Pengalaman sebagai konsultan dan trainer telah banyak dilakukan. Beberapa konsultan dan trainer baik inhouse ataupun
outbound yang pernah ia lakukan adalah : Elnusa Petrofin, Narrada communications, Toyota Astra Motor (TAM), Toyota
Manufacturing club (TMC), Arpeni Pratama Ocean lines, Firminich, Universitas Indonesia, Astragraphia, UTPE (United Tractor
Pandu Engineering), Gramedia, Maersk Sea Land, Tetra Pak Stainless Equipment, Astra Otopart, Gramedia, Y2K, Akzonobel
Dekorina, Lembaga Sandi Negara, Badan Pertanahan Nasional, Johnson Home Hygine Product, Daryland (member of Garuda
Food), Apotik Bhakti Husada, dan Hana Caraka Logistics, Asuransi Multi Artha Guna, Jaya Trade, Hallen Keller Indonesia.
Sejalan dengan karya di bidang bisnis, saat ini juga mengelola yayasan yang bergerak di bidang pendidikan, Humanika Edukasi
Indonesia (HEI). Kelembagaan yayasan ini merupakan bentuk kepedulian Humanika Consulting terhadap pengembangan sosial
kemasyarakatan khususnya bidang pendidikan.
Perjalanan karir di dunia pendidikan tinggi saat ini, sebagai staff pengajar di fakultas psikologi Universitas Indonesia yang
berorientasi pada pengembangan keilmuan Business Psychology, serta aktif di Fakultas Teknik Industri, Teknik Informatika,
Farmasi, Ekonomi, dan Komunikasi. Di berbagai Universitas swasta.
Setiap Selasa Sore bergabung dengan 103.4FM sebagai nara sumber Obrolan Sore dengan tema seputar Psikologi Bisnis.
Konsep SOBAT – Semua Orang Bisa Hebat, merupakan sebuah kontemplasi Bisnis Humanika, menjadi salah satu icon Humanika
dalam berkonsep di perubahan, baik individu dan organisasi melalui tahapan SOBAT WAY, yaitu Start It – Order It – Breakthrough –
Accelerate it – Transform it.

10. Contact Us
Humanika Consulting
(PT. Humanika Amanah Indonesia)
Jl. H. Nawi 45B B-4, Jakarta 12740
Office : +62 21 290 44 134
Fax : +62 21 290 44 135
www.humanikaconsulting.com