Merete Elizabeth Houston Lund is a business psychology professional with over 10 years of experience in human resource development and organizational leadership. She has extensive consulting experience in change management, team coaching, and advising executives. Her skills include operational excellence, leadership development, recruiting, and process management. She holds a Master's degree in Psychology and specializations in organizational psychology and complexity consulting.

1. CV ● Merete Elizabeth Houston Lund ● +45 2153 5512 ● mehoustonlund@gmail.com Page 1 of 2
CURRICULUM VITAE
Name: Merete Elizabeth Houston Lund
Address: Skæring Skolevej 103, DK – 8250 Egå
Phone: +45 7550 7501 (home) / +45 2153 5512 (mobile)
E-mail: mehoustonlund@gmail.com
Born: Odense, April 7, 1976
SUMMARY
Business Psychology Professional – 10+ year experience within HRD and co-create the best version
 Extensive experience within practice and theory of Organizational Leadership incl. OE.
 Change Agent as Consultant of Complexity, Processes and Team Coaching.
 Advisor to Executives and have strong business understanding from different industries.
 Visionary and a strong Networker in an international atmosphere.
 Result-orientated and quality conscious.
 Service-minded and strong accountability.
 Preserves calmness - even in stressful situations - through structured work.
 High degree of self-discipline, planning, coordination, monitoring and decision-making.
 Have great knowledge of political-driven organizations.
JOBS
4IMPROVE A/S, Managing Consultant, People&Change, optimize processes and make improvements 2013-
Royal Danish Air Force, HR Consultant, Strategy & Policy. 2011-2012
PowerjobMidt, entrepreneur and initiator, leader. 2011
Fredericia Municipality, Senior Care – Team Coach. Job Satisfaction / CSR role model. 2009-2010
The Danish Working Environment Authority - Organizational Psychologist. 2003-2009
EDU
Specialist in Organizational Psychology from Danish Psychological Association, DP. 2003-2015
Complexity, Organization and Consultation at CompLead. 2010-2011
Systemic and Appreciative Process Consultant from Attractor, Rambøll Management. 2007-2008
Master of Psychology, AU (Recruitment thesis) + KUA & CBS (Change Management). 1996-2003
BUSINESS SKILLS
Operational Excellence incl. HR Strategy and High Performing Culture
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Preparation & implementation of strategies, policies and guidelines e.g. KPI to achieve High Performance Culture.
Stress Management and Bullying Policy – implementation & ensure compliance by staff and collect experiences.
Evaluation of Managers and HR projects – to ensure realistic targets.
Evaluation of Business Action Plans – alignment with Business Strategy.
Employee Satisfaction Surveys and Appraisals as strategic tools - e.g. compensation schemes.
Organizational and Leadership Development / Change Management and Employer Branding
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Sparring partner for Senior Executives.
Organizational Change via narratives, team coaching or change theory.
Focusing on Employer Branding and the Attractive Workplace.
Establishes and strengthens Managerial Knowledge Networks - increasing bottom line results.
Leadership assessment & development (sessions for individuals or groups).
People Development through long-lasting learning activities
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Talent Development - focus on benefit and efficiency through analysis, testing, feedback and evaluation in development programs.
Implementation of Talent Development Plans - focus on learning processes e.g. coaching.
Very skilled trainer; uses action learning and neuro-leadership to harvest great results.
Deliver People Development Interventions - which increases job satisfaction and promote well-being through exercise (stress &
conflict management, attitude, dilemmas, expectation calibration, training in the difficult conversation, complicated staff
meetings, communication promotion, and establishment of collegiate coaching and the role of the consultant).
Recruiting, assessments & onboarding
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Held 100 + interviews – and provided guidance in similar number of exits. Absenteeism, employee turnover and exit strategy.
Recruiting Lifecycle: job description, interview, testing, selection employment, retention, introduction and exit processes.
Introduction Program for new employees or new-in-key-function.
Training in Occupational Safety & Health generally and specifically in psychological working environment.
People review establishing processes and follow-up.
Certified in several tests (also due to Master in psychology) & analyzing tools.
External and Internal Partnership / Stakeholder management
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Broad industry experience - both Public and Private sector incl. supply chain.
Professional networking meetings (research, planning and coordination).
Organizer and Coordinator of Social Events.
Focus on Social Responsibility through business network (e.g. adoption of school classes).
Very positive feedback from partners and participants.
Process and Complexity Management / Coaching / Project Management
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Core competence as coach and supervisor, also at Executive level. Proactive Coaching, Performance and Development Coaching,
Team Coaching in groups - to enhance its competence, Team building, Conflict Mediation, Mentoring Programs for Key Champions.
Bringing Complexity and Innovation Thinking into processes and project management.
Project Manager and Process Consultant on multiple, concurrent and longer-term projects.
Project Manager and practitioner of CSR, honored as a role model in the EU campaign: "Work in tune with life. Move Europe”.
Excellent Communicator: “Inspirational, motivational and good at getting the gist of the issues.”
Health, Safety and Environment (HSE) incl. sustainability & team lead
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Security Councils, Business Organization Structure, Certification.
Consulting and training in HSE.
Quick Assessor of the Working Environment.
Psychological Working Environment – Leader of Professional Development.
Physical Working Environment.

2. CV ● Merete Elizabeth Houston Lund ● +45 2153 5512 ● mehoustonlund@gmail.com Page 2 of 2
Coordination Methods and Tools
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Network Orientation – in many shapes and sizes.
Active and focused Dialogue Meeting Management based on recognition and empathy.
Value Chain and Stakeholder Analysis.
Decoding/scoring people, group dynamics and organization.
Process guidance to Executives (and other stakeholders) - when change is needed.
Statistics & Status. Development of Templates, Tools and Procedures.
Advisor on Career Development Review, personnel issues.
Monitor and Evaluate Internal Courses.
Fund Raising and Budget Responsible.
Knowledge of Labor Law, Collective Agreements and local agreements from legal training.
LONG-TERM EDUCATION
 Specialist in Organizational Psychology from Danish Psychological Association, DP.
12-year theoretical, practical training and experience incl. research.
Focus on organizational analysis, challenges in the workplace that prevents the individual, groups, management
and/or organization to be the best possible version of themselves.
Training e.g. in conflict management, stress, organizational development, culture, talents and satisfaction,
supervision, developing management teams, team coaching and consultation.
2003-2015
 Project Management. Academy Profession Program, Ledernes Kompetencecenter 2011
 Consultant education at CompLead
- COC: Complexity, Organization and Consultation
Organizational Psychology training with a multi-theoretical, interdisciplinary and business oriented perspective on
the consultant's role and practice. Training increases the theoretical and professional skills and provide practice-
oriented tools (see complead.dk). In particular to help manage a complex globalized world of change through co-
creative methodologies such as Theory U.
2010-2011
 Systemic and Appreciative Process Consultant from Rambøll Management
Up-to-date methods and tools for Systemic Theory and Complexity Thinking (see attractor.dk). Certified with
Distinction/Honors: a) Practical implementation skills, b) Theoretical insight, c) Knowledge, d) Skill level relative
to reflection on own practice.
2007-2008
 Competence Training of Psychological Working Environment
Danish Working Environment Authority and National Research Centre for OSH (NFA)
2005-2009
 Psychology Authorization through additional training (cf psychologist Board guidelines, www.pn.sm.dk).
Qualified to independently take different assignments, examination and interventions, also complex.
2004-2008
 OSH Training (Occupational Safety and Health)
Basic knowledge of OSH, the meeting with business and basic law.
2004-2005
 Master of Psychology (cand.psych.) at the University of Aarhus, supplemented with courses from the
University of Copenhagen and Copenhagen Business School. Focus on Business Psychology, including Change
Management, the role of consultant and Communication. Empirical thesis about Recruitment theory applied to
Internet Communication and branding task for Energi E2.
1996-2003
 High School (Math) - Nordfyns Gymnasium Søndersø. 1993-1996
 Psychology course - HF, adult education, Søndersø. 1993-1994
 Foreign Exchange Student at Albany, New York, USA through Rotary. 1992-1993
VOLUNTARY ORGANIZATIONAL WORK
 Established of PowerjobMidt, entrepreneur and initiator, leader 2011
 Member of Professional Psychology Network (EPN). 2010-
 Member of Virksomhedsnetværket – CSR networking by Karsten Vester. 2009-2010
 Member of Activity Committee within Organizational Psychology Society (OSIDP).
Planning and hosting various events.
2006-
 Member of Junior Chamber International (JCI). Member of JCI Kolding, JCI Amager. Focus on project work
such as the establishment of the International Department and co-organizer of an international conference on
functional foods.
2002-2005
 Member of Rotaract International, the youth organization within Rotary.
Multiple board memberships: Vice Chairman of Rotaract Denmark, Club President, Club Secretary.
1997-2003
LANGUAGE SKILLS
 Danish Mother tongue
 English Fluent oral and written + reading
 German Basic oral and written + reading
 Scandinavian Basic oral and written + reading
IT SKILLS
 Experienced user in multiple specialized IT-systems, incl. SAP.
 Experienced user of MS Office.
LEISURE TIME
 Family life with Torben, our Isabella and Victoria (in school) and Valentin (in nursery).
 Private networks such as fitness, long-lasting relationships and creative hobbies.
 Latest journey: Australia & New Zealand for 7 weeks, living in a mobile home.
REFERENCES
 References and diplomas can be submitted upon request, also a specified list of short-term education if relevant.
 Link with me and check recommendations at www.linkedin.com