The document discusses operation system design and planning. It covers key aspects like the life cycle of an operation system, product/service and process technology diffusion, major classifications of manufacturing and service processes, equipment selection considerations, types of facility layouts, and operation planning methods. The goal of operation system design is to permit production of goods and services at desired quality, volumes, and cost over the life cycle through integration of product/service delivery with facilities and process technologies.

5. Product/Service Start-up Growth Stable Decline Volume Low Increasing High Declining Variety Unique Inc.Standard Emergence High Standard Dom. Design Process Technology Organization Project Small Batch Line flow Line flow Job shop Assembly Assembly I nnovation High Medium Medium Low Integration Low Medium Medium High I ndustry Structure Small Consolidation Few large Survivor competitor and fallout competitor Competitive Flexibility Quality and Price(cost) Price(cost) Priority Flexibility Delivery Product/Service and Process Technology Life Cycles

15. Stage Toward A CIM Batch/Lot Process MRPII/SPC JIT &MC Focused factory Stable Flow FMS CAD/CAM Robotics AMH/GT CIM Information System Integration Traditional Mfg. Variable Line Stage 3 Stage 1 Stage 2 Stage 4 To CIM Process Technology Process Control System

21. Product/Service -Process Technology Continuum

35. OPERATION PLANNING