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5 -making_products
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6 -location_and_layout
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7 -managing_capacity
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8 -scheduling_and_executing_operations
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9 -managing_inventory
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1 -managing_operations
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10 -managing_quality
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11 -managing_the_supply_chain
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3 -designing_services_and_products
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4 -delivering_services
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12 -improving_operations
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Ch2 operations strategy
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Operation Management Chapter 6
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Operation Management chapter 7
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Operation Management chapter 1
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