Capacity planning is central to long-term organizational success and involves both long and short-term plans. There are different types of capacity including production, design, effective, and maximum capacities. Effective capacity is most impacted by factors related to facilities, products, processes, human resources, operations, and external forces. When determining capacity needs, organizations must consider economies and diseconomies of scale and develop alternatives such as building flexibility, differentiating product maturity, taking a holistic view, and smoothing requirements over time.