1. Ryan M. Officer
4125 NW 88th
AVENUE (954) 319-0220
CORAL SPRINGS, FL. 33321 RyanOfficer13@yahoo.com
Executive Profile
Top performing Manager in the 2nd
highest profiting region, of the largest car rental company worldwide.
Expertise include:
• Sales: Ability to gain knowledge of a product in a timely fashion, and present all benefits in a
persuasive manner to acquire and secure business.
• Customer Service: Proficiency in consumer behavior with the ability to hone specific needs of
customer, and uphold any corrective behaviors to solidify consumer relations.
• Marketing: Skillful use of public relations and marketing techniques as a means of advancing the
organization’s brand and mission within a competitive marketplace.
• Retention: Ability to instill superior work ethic within employees, as well as accommodate specific
needs to ensure the mission of the business is conveyed in the utmost manner, and employees are
completely satisfied.
Employment Experience
Enterprise Holding - Station Manager / Assistant Branch Manager July 2012 – May 2015
• Responsible for the management of 2 stand-alone stores within the top car rental agency worldwide.
Responsibilities included, but were not limited to:
o Responsible for revenue generation and maintenance of 350 cars.
o Inculcation of time sensitive tasks to employees on a daily basis.
o Responsible for meeting personal and store-wide sales quota.
o Managed approximately 10 rotating employees within 2 branches.
• Accomplishments:
o First promotion earned 07/15/2013 to Management Assistant.
o Second promotion earned 09/03/2013 to Assistant Manager.
o Earned Station Manager responsibilities on 06/30/2014.
o Accumulated personal sales ranking in the top 5 managers within the South Florida Region
over 12 months.
o Generated $250-300 thousand dollars per month, ranking one of top ten branches in the
South Florida region.
o Averaged 89% of 100 completely satisfied customers on internal Customer Satisfactory Index.
Education
University of Central Florida – Orlando, FL. June 2008 – May 2012
Bachelor of Science in Business Administration- Emphasis in Marketing
Internships:
Century 21 August 2011- January 2012
• Door to door canvasing.
• Managed a multiple phone line system.
• Responsible for Project Management and Event Marketing.
• Utilized Grass Roots Marketing to generate potential leads.
• Implemented aesthetic design decisions for advertisements.
Junior Achievement August 2010 – January 2011
• Taught children the fundamentals of Business.
• Managed fundraisers for multiple Elementary Schools.
• Maintained two-way communication with multiple clients.
• Successfully managed and met all pertinent SMART goals.
Skills:
• Proficient in Microsoft Office applications
• Intermediate proficiency in Spanish.
• Adept in: Marketing, B2C/B2B Communications
and Writing
Honors:
(2008): International Baccalaureate Degree Recipient
(2008- 2012):
• Florida Bright Futures Scholarship Recipient
• Butler Foundation Scholarship Recipient
(2012): UCF Capstone Team Manager