Sales and Marketing

1. Curriculum Vitae
KAILASH PATEL
Mobile: +91-9911098979/9643807467
E-mail:- kailash1988.patel@gmail.com
JOB OBJECTIVE
Seeking assignments in Sales & Marketing/ Business Development & Team Management in FMCG/Beverages & Auto Ancillary Sector
preferably in North India .
PROFILE SUMMARY
• Highly competitive, Self-starter and goal oriented professional with experience in Sales Operations.
• Adept at handling sales & marketing operations to stimulate sales growth and realize organizational objectives.
• Competent in implementing effective solutions to the customer needs, with an aim to improve customer
contentment and consequently customer loyalty, repeat & referral business.
• Capabilities in coordinating with internal & external customers for running successful business operations and
experience of implementing procedures and service standards for business excellence.
• Solution-driven, customer centric professional with significant experience in handling aspects of service functions.
• An effective communicator with good relationship building & interpersonal skills. Good analytical, problem
solving & organizational abilities.
AREAS OF EXPOSURE
Sales & Distribution:
• Taking care of the sales with focus on achieving predefined sales target & growth. Forecasting and planning monthly &
quarterly sales targets and executing them in a given time frame.
• Responsibility of increasing the distribution of the product within the given geographically territory.
Business Development:
• Developing new clients and negotiating with them for securing profitable business.
• Maintaining & managing existing accounts to ensure business sustainability & organising promotional programs.
Key Account Management:
• Interfacing with key influencers for ascertaining requirements, managing customer centric operations and ensuring
customer satisfaction by achieving delivery timelines and service quality norms.
Customer Relationship Management:
• Maintaining cordial relations with customers to sustain the profitability of the business.
• Maximizing customer satisfaction level by monitoring customer complaints and handling customer grievances and
resolving their issues for customer retention.
ORGANISATIONAL EXPERIENCE
• Since Feb 2015: Go Processing Limited., New Delhi as Business Development Manager – Sales
Role:
• Accountable for managing Online Recharge portfolio of Go Processing limited with a turn-over approximately 50 crores per
annum.
• Responsible for expanding and monitoring the distribution channel and executing sales operation.
• Planning and execution of primary and secondary Sales.
• Pivotal in leading Merchandising Operations for In-shop & Outdoor visibility in the area.
• Responsible for Managing Channel partners & Handling the work force team.
Highlights:
• Successfully working as Business Development Manager (sales) in New Delhi territory.
• Handling the Sales force team (including: Sales Executives, Trade Merchandise Specialists& Team Leaders).
• Successfully handled 6 Distributor points.
Product Portfolio:
• Recharge products : Mobile, DTH, Data Card

2. • DMR : Domestic Money Transfer
• Utility: Electricity, Gas, Insurance/ Flight Booking, , IRCTC Agent Id,
• Joined Idea Cellular Ltd. On March 2011, TSE (Senior Executive) – Sales [ Off Role ]
Role:
• Accountable for managing prepaid portfolio of Idea Delhi with a turn-over approximately 30 crores per annum.
• Responsible for Managing channel partners &Handling the work force team.
• Taking care of retailer base of 490.
• Responsible for expanding and monitoring the distribution channel and executing sales operation.
• Planning and execution of primary, Secondary & Tertiary Sales.
• Planning & implementing market-wise strategies to increase the Market Share.
• Pivotal in leading Merchandising Operations for In-shop & Outdoor visibility in the area.
Highlights:
• Handling sales force team (Sales Executives, MIS Executive, and Team Leaders & Idea Money CSE.)
• Became Market leader in 2 months with achieving market Share of 24.3% in our territory.
• Achieve highest figures for respective areas by improving market services.
• Maintain good relationships with Channel Partners & Retailers for business betterment.
• Bring New Channel partner into business for better service. For better service the market.
Product Portfolio:
• Prepaid Business: Prepaid numbers, Dongles sale, Tablet Sims, Recharge Value & Coupons.
• 3G Data Card and Hand set :
EDUCATION
• 2011 - MBA (Marketing) from Institute of Management & Development, Punjab Technical University.
• 2011 - PGPM (Finance) from Institute of Management & Development, (Diploma Course).
• 2008 - Graduate in B.com (pass) from Veer Bahadur singh purwanchal univercity
• 2005 - Done Schooling from UP Board.
AWARDS & RECONITION @ WORK
Go Processing Limited:-
• Best loyalty contribution award
Idea Cellular Limited:
• Received Certificate of Appreciation from Delhi Sales Head for winning “Red City Contest-Nov’12”
• Certificate of Excellence for winning “HallaBol Contest”, once in Nov’13 & twice in December’13.
• Won Zonathan as a team for the month Feb-March’14.
• Certificate of Appreciation for winning “Data Contest” amongst Cluster for the month Feb-March’14.
• Won USSD Dialing Contest in June’14. Was topped the Zone & captured 1st
Rank.
• Received prestigious award of “DAO King” for the month June’2014. Leading the contest in the month of August’14.
ACCOLADES & RECONITION
• Showed active participation in:
o Awarded 2nd
position in Winter Internship Project named as “Honcho Competition” , IMD Delhi, 2010
o Participate in Inter Batch Cogent Presentation at College level & awarded as 3rd
position.
• Served as the:
o Volunteer in organizing the Annual Convocation Ceremony at Kamani Auditorium.
o Placement Representative of Placement team at Institute of Management & Development.

3. o Member of Cricket Committee at IMD, & Organize T-10 Cricket Tournament twice during 2009-2011.
IT SKILLS
• Operating System :Windows XP, Windows Vista & Windows7.
• Software : MS Office (Word, Excel &Powerpoint)
PERSONAL DETAILS
• Date of Birth - 12th August1988
• Address - Vill- Khaira kalan, Post- Dubar kalan , Lalganj Mirzapur UP
• Linguistic abilities - Hindi & English
• Marital Status - Married
(Kailash Patel)