1. Cory McMillen
709 West 3rd St Cell: (623) 221-0251
Mesa, Arizona 85201 Corymcmillen@Icloud.com
 Dedicated Customer Service representative.
 Professional communication skills.
 Ability to create and foster strong client level relationships.
 Self-driven, always looking to improve and move forward
Summary of Qualifications
 Excellent Customer Service Skills.
 Computer Skills: Microsoft Office, Word and Excel.
 Proven problem solving skills (outside the box thinking).
 Good writing and communication skills.
 Strong administration and office skills.
 Ability to prioritize and organize workflow.
 Strong leadership ability and managerial skills.
 The ability to adapt and learn new skills and professions very easily.
Professional Experience
Camelback Kia/ ABC Nissan- Sales Consultant 2015- Present
 Consistently ranked in the top three for sales volume.
 Maintained 100% positive feedback on google reviews for ABC Nissan.
 Exceeded the gross bonus requirement each month.
 Established relationships with new customers.
 Assisted customers in selecting a vehicle by explaining each models features and
benefits and described all optional equipment.
 Maintained contact with existing customers through meeting, emails and by phone.
 Presented test drives and adhered to dealership procedure to achieve proper
identification prior to test drive.
 Advised customers regarding payment options; loans and leasing banking terms.
 Updated management daily; records of sales and orders – Tracked progress of
existing orders by contacting or liaising with suppliers.
 Maintained familiarity with used cars and stayed updated regarding competitor’s
products.
 Kept up to date on changes in pricing, leasing programs, different incentives,
campaigns and tradeshows.
 Developed superb Customer communication and service skills.
 Learned all product knowledge and passed all tests required to become a Kia and
Nissan certified ahead of the employer deadlines.
 Make average of 1500 customer calls and 400 prospect emails monthly.
 Demonstrate new and pre-owned vehicles for customers.

2. XXL Transportation - Owner 2014-2015
 Owned and operated successful family oriented business
 Provided quality customer service earning 100% positive reviews on Yelp
 Maintained all associated records and finance reporting for the company
 Responsible for all marketing and company exposure to drive new business
 Graphic design, built and customized the company’s website
 Made sure that the company operated inside all state and federal compliance laws
Arizona Baptist Children Services - Parent Aide 2012-2014
 Liaison between parents deemed un-fit and the state.
 Educated and encouraged birth parents on how to provide a safe and stable home for
their children.
 Taught problem solving techniques, life skills, meal planning, and household
management.
 Oversaw and facilitated supervised visits between parents and children.
 Provided drug counseling and employment consultation.
 Reunited and rehabilitated over 20 families providing safe and deserving homes for
the children in need.
Remodeling Response Unit - Fabricator 2010-2012
 Built and installed solid surface counter tops.
 Interacted and operated with customers in their own homes.
 Operated and mastered many different types of equipment.
 Responsible for driving and maintaining the company vehicles.
Huachuca Oaks Baptist Camp - Director 2008-2010
 Booked and organized customer trips and experiences.
 Trained and supervised all staff in everyday operations, camp procedures, and
policies.
 Maintained and planned restoration and demolishing of camp attractions.
Education and Training
Southwestern Bible College Phoenix, Arizona
Pursued Bachelors of Science in Business w/ Minor in Social Services
Volunteer Opportunities
Victory Baptist
Cowboy Camp
Sunrise Church of Scottsdale