1. 1415 Gondola Pk Dr
Venice FL 34292
terrechil
i@gmail.com
Therese Chilicas 630-802-1010
Objective To obtain a position with a focus on exceeding customer expectations.
To have a direct impact on achieving company goals and objectives. To
work in a growing and energetic atmosphere where I can put my service,
motivation, and sales driving skills to work. I act at all times with honor
and integrity. I pride myself on being an organized individual in all
aspects of my life and provide me the ability to handle many tasks at one
time.
Experience 05/13/2013–03/23/2015 Colorado Technical University Shaumburg, IL
Senior National Admissions Advisor Military Education
 Schedule and conduct interviews with qualified candidates to suggest
appropriate degree programs and assist the student in enrolling,
financing, and beginning a program.
 Help train and assist admissions team in achieving important goals.
 Ensure the successful start of new students by identifying potential
obstacles for new students and create solutions that will help lead to
graduation.
 Maintain the highest level of ethics through ensuring that there is 100%
compliance to all areas of admissions.
Contact The Work Number 800-367-5690
06/2012–current Bon-Ton Inc. Norridge, IL
Cosmetic Counter Manager
 Achievement of sales for brand. Analyzing trends, adjust merchandising
plans based on trends, clientele and layout to boost sales. Resolve
customer and employee complaints and grievances.
 Write schedules, plan events to achieve sales goals, prepare daily
business records.
Contact Corporate Headquarters 717-757-7660
11/12/2006–08/26/2010 Brookstone Chicago, IL
Store Manager
 Achievement of store budget, analyzing trends, controlling expenses.
 Process transfers and handle availability issues to keep in stock
 Resolve customer and employee complaints and grievances in a timely
manner

2.  Doubled sales performance on key measurables since onset in 2008.
 Suggested new products that increased earnings by 23% and led to
becoming the #1 Airport store on key items in June 2009, as well as the
highest $ per sq ft in the company.
 Managed Seasonal Store in Madison WI
Contact Corporate Human Resources 603-880-9500
09/2004–2006 Cost Plus World Market Chicago, IL
General Manager
 Achievement of stores sales budget, analyzing business trends,
controlling expenses. Adjusting corporate merchandising plans based on
sales trends, clientele and layout.
 Recruiting, interviewing, hiring and training Sales associates and
Supervisors as well as communicating daily with staff, home office, and
District Manager on a consistent and timely basis.
 Completing yearly performance evaluations for all employees and
Management.
Contact Tim Young HR Manager 630-705-1510
06/2000–06/2004 Home Depot Inc. Aurora, IL
Assistant Store Manager
 Managed 80+ storewide emp. Responsible for associate sales tracking
and reinforcement of all special services Associates and Designers.
Writing and delivery of performance appraisals.
 Managed inv and in stock issues, front end ops, office ops as well as
reviewing all schedules. Managing Vault accounting, opening/closing
standards. Safety accountability Manager.
Contact job verification line 800-367-2884
Interests Home Interiors, Merchandising, Painting, Sculpting, Event planning
Accolades
 Working toward degree in Business with a current GPA of 4.0
 Jan 2013 beat sales goal by 187% to win a Nationwide contest
 #3 in the Military division for 1st
contact to enrollment 2014
 Lowest shrink in the district 2010
 Top Level Bonus achieved in 2009 for a #1 Airport Ranking in Nation
 Big Ticket Sales specialist
 Ran the highest volume store per sq ft in Co
 1 of 2 stores to achieve labor goals 2005
 100% customer shops achieved 2 years running
 Achieved Credit card goals with highest % of acceptance in District 2004
 #1 Recruiter in District