1. James Charles Hahn
127 W Central Ave (757) 289-8188
Moorestown, NJ 08057 Jameschahn@gmail.com
Education
West Virginia University, Morgantown, WV May 2011
College of Business and Economics
Bachelor of Science in Business Administration – Marketing, Finance
Related Work Experience
Bodek and Rhodes, Philadelphia, PA May 2015 - Present
Senior Account Specialist – Finance Department
Managing 1280 Accounts with Average Monthly Sales volume of $5 million and balances in excess of $2.8 million
Advice customers on available payment alternatives, negotiate satisfactory payment arrangements for delinquent accounts,
and address customerinquiries regarding account standing.
Utilization of MS Excel/ MS Access processes queries for financial data (Year to Date, Month to Date).
Review and resolve AR delinquencies within assigned accounts,including escalation to senior management as required.
Execute follow-up inquiries on broken payment arrangements and secure future payments.
Analyze customer accounts; use account knowledge, systeminformation and report reviews .
Ensure effective decisions are made when it comes to releasing customer orders .
Train new-hires in collections techniques and all software functions,systemprocesses and procedures.
Build strong relationships with business owners and accounting team members, internally and externally..
Work effectively to resolve issues with client accounts.
Served as liaison between clients and multiple departments at Bodek and Rhodes in a collaborative effort to make sure
clients are taken care of in the most efficient and effective ways possible..
Enterprise Holdings, San Antonio, TX Oct 2012 – Jan 2014
Account Executive – Car Sales Division
● Utilization of various referral sources to drive car sales and ensure high levels of client satisfaction.
● Built client rapport via consultative approach designed to uncoverinformation critical to reaching mutual agreements.
o Awarded Car SalesMVP for exceeding sales goals #1 for branch 3rd
Quarter FY 2013.
o Constantly closing at the top of the Branch over 10%, 12.8% first month with the division.
● Responsible for all customer follow up to ensure complete customer satisfaction.
o Resulted in a 100% Customer Satisfaction rating in the Car Sales Division for 4 consecutive months.
● Manage fleet of capital assets fromacquisition to sale.
● Coordinate daily with various business partners to facilitate successful client transactions.
● Negotiate with multiple financial intermediaries to ensure positive financing outcomes.
● Schedule and fulfill inbound and outbound calls to current and prospective clients.
● Manage marketing campaigns to target customer segments for business growth and brand awareness.
● Fulfill role as a mentor and trainer for colleagues, referral sources,and Credit Union partners.
● Analyze sales trends to maximize inventory management and cash flow projections.
o Team Salesrecord for South Texas March 2013; Received 5 National Achievement Awards FY 2013.
Enterprise Holdings, San Antonio,TX Aug 2011 – Oct 2012
Assistant Branch Manager - Daily Rental Division
● Collaborated with business partners as a cross-functionalteam to deliver and maintain exceptional customer service
fulfilling client transportation needs.
o Employee of the month for the third largest rental car location in the US.
o Group Sales MVP: August 2011, September 2011, November 2011,March to October 2012.
o Century Club SalesMember: August, September, December 2011, February to October 2012.
o Highest Customer Satisfaction Award: October 2011 thru Oct 2012.
o Received multiple Top SalesAwards in the South Texas Region.
o Finished in highest percentile regarding management trainee program for sales and customer service.
● Sold both tangible and intangible assets to clients all while promoting best business practices.
● Demonstrated strong work ethic and punctuality while working often 55 to 60 hours per week.
● Responsible for sales, maintaining branch finances, and marketing new/current accounts.
2. James Charles Hahn
Enterprise Holdings, Assistant Branch Manager - continued
● Responsible for soliciting and closing corporate accounts to generate incremental revenue and fleet growth.
● Managed logistical aspects involved in the movement of vehicles between multiple locations throughout a large area to
efficiently meet both the client and business needs.
● Led multiple branches to highest sales and operating profit in the South Texas Region.
● Oversight of approximately 300 employees to efficiently manage a 3000 vehicle rental fleet.
● Held training classes to help increase incremental sales of business colleagues.
● Responsible for expense management, tracking, and reporting on a monthly basis.
● Conducted analysis of rental and sales trends to drive business growth.
● Income statement (P/L) analysis and cash flow management/product depreciation.
Additional Skills
● IT Project Manager, Installation and Removal of corporate IT equipment and software
● Managing Teams, and facilitating crews to contracted jobs.
● Strong sales and relationship building skills to accommodate client needs; continual follow-up of client satisfaction.
● Proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Access,Visio), CRM, Salesforce, and SharePoint.
● Detail oriented with regards to data/financial analysis; results driven.
● Ability to function as a highly effective team member in fast paced, result oriented environments.
● Automotive and technology sales,business development,B2B sales.
3. James Hahn’s References
Michael Harder - Senior Director,Finance
Bodek and Rhodes,LLC
(609) 304-8494 Cell Phone
MikeHarder17@yahoo.com
Ronald Mamenko – Director Finance
Bodek and Rhodes,LLC
(215) 385-2320 Cell Phone
RMamenko@BodekandRhodes.com
Patricia Lamplugh – Financial Analyst. Finance
AlphaBroder Co.
(800)877-9911 EXT 1437
(215)913-3161 CELL Phone
PLamplugh@BodekandRhodes.com
Jaime McCord - Area Manager, Marketing/Sales
Enterprise Holdings,LLC - Car SalesDivision
(210) 213-7264 Cell Phone
JaimeMcCord@gmail.com
David Richardson - BusinessRental SalesExecutive,BusinessDevelopment
Enterprise Holdings,LLC
(210) 838-7424 Office Phone
David.P.Richardson@ehi.com
Brett DeVos - Director ofFinancial Planningand Analysis,Finance
Wastequip,LLC
(410) 530-1984 Cell Phone
BDevos@wastquip.com
Devosbj@gmail.com– Personal Email