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James Charles Hahn
127 W Central Ave (757) 289-8188
Moorestown, NJ 08057 Jameschahn@gmail.com
Education
West Virginia University, Morgantown, WV May 2011
College of Business and Economics
Bachelor of Science in Business Administration – Marketing, Finance
Related Work Experience
Bodek and Rhodes, Philadelphia, PA May 2015 - Present
Senior Account Specialist – Finance Department
 Managing 1280 Accounts with Average Monthly Sales volume of $5 million and balances in excess of $2.8 million
 Advice customers on available payment alternatives, negotiate satisfactory payment arrangements for delinquent accounts,
and address customerinquiries regarding account standing.
 Utilization of MS Excel/ MS Access processes queries for financial data (Year to Date, Month to Date).
 Review and resolve AR delinquencies within assigned accounts,including escalation to senior management as required.
 Execute follow-up inquiries on broken payment arrangements and secure future payments.
 Analyze customer accounts; use account knowledge, systeminformation and report reviews .
 Ensure effective decisions are made when it comes to releasing customer orders .
 Train new-hires in collections techniques and all software functions,systemprocesses and procedures.
 Build strong relationships with business owners and accounting team members, internally and externally..
 Work effectively to resolve issues with client accounts.
 Served as liaison between clients and multiple departments at Bodek and Rhodes in a collaborative effort to make sure
clients are taken care of in the most efficient and effective ways possible..
Enterprise Holdings, San Antonio, TX Oct 2012 – Jan 2014
Account Executive – Car Sales Division
● Utilization of various referral sources to drive car sales and ensure high levels of client satisfaction.
● Built client rapport via consultative approach designed to uncoverinformation critical to reaching mutual agreements.
o Awarded Car SalesMVP for exceeding sales goals #1 for branch 3rd
Quarter FY 2013.
o Constantly closing at the top of the Branch over 10%, 12.8% first month with the division.
● Responsible for all customer follow up to ensure complete customer satisfaction.
o Resulted in a 100% Customer Satisfaction rating in the Car Sales Division for 4 consecutive months.
● Manage fleet of capital assets fromacquisition to sale.
● Coordinate daily with various business partners to facilitate successful client transactions.
● Negotiate with multiple financial intermediaries to ensure positive financing outcomes.
● Schedule and fulfill inbound and outbound calls to current and prospective clients.
● Manage marketing campaigns to target customer segments for business growth and brand awareness.
● Fulfill role as a mentor and trainer for colleagues, referral sources,and Credit Union partners.
● Analyze sales trends to maximize inventory management and cash flow projections.
o Team Salesrecord for South Texas March 2013; Received 5 National Achievement Awards FY 2013.
Enterprise Holdings, San Antonio,TX Aug 2011 – Oct 2012
Assistant Branch Manager - Daily Rental Division
● Collaborated with business partners as a cross-functionalteam to deliver and maintain exceptional customer service
fulfilling client transportation needs.
o Employee of the month for the third largest rental car location in the US.
o Group Sales MVP: August 2011, September 2011, November 2011,March to October 2012.
o Century Club SalesMember: August, September, December 2011, February to October 2012.
o Highest Customer Satisfaction Award: October 2011 thru Oct 2012.
o Received multiple Top SalesAwards in the South Texas Region.
o Finished in highest percentile regarding management trainee program for sales and customer service.
● Sold both tangible and intangible assets to clients all while promoting best business practices.
● Demonstrated strong work ethic and punctuality while working often 55 to 60 hours per week.
● Responsible for sales, maintaining branch finances, and marketing new/current accounts.
James Charles Hahn
Enterprise Holdings, Assistant Branch Manager - continued
● Responsible for soliciting and closing corporate accounts to generate incremental revenue and fleet growth.
● Managed logistical aspects involved in the movement of vehicles between multiple locations throughout a large area to
efficiently meet both the client and business needs.
● Led multiple branches to highest sales and operating profit in the South Texas Region.
● Oversight of approximately 300 employees to efficiently manage a 3000 vehicle rental fleet.
● Held training classes to help increase incremental sales of business colleagues.
● Responsible for expense management, tracking, and reporting on a monthly basis.
● Conducted analysis of rental and sales trends to drive business growth.
● Income statement (P/L) analysis and cash flow management/product depreciation.
Additional Skills
● IT Project Manager, Installation and Removal of corporate IT equipment and software
● Managing Teams, and facilitating crews to contracted jobs.
● Strong sales and relationship building skills to accommodate client needs; continual follow-up of client satisfaction.
● Proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Access,Visio), CRM, Salesforce, and SharePoint.
● Detail oriented with regards to data/financial analysis; results driven.
● Ability to function as a highly effective team member in fast paced, result oriented environments.
● Automotive and technology sales,business development,B2B sales.
James Hahn’s References
Michael Harder - Senior Director,Finance
Bodek and Rhodes,LLC
(609) 304-8494 Cell Phone
MikeHarder17@yahoo.com
Ronald Mamenko – Director Finance
Bodek and Rhodes,LLC
(215) 385-2320 Cell Phone
RMamenko@BodekandRhodes.com
Patricia Lamplugh – Financial Analyst. Finance
AlphaBroder Co.
(800)877-9911 EXT 1437
(215)913-3161 CELL Phone
PLamplugh@BodekandRhodes.com
Jaime McCord - Area Manager, Marketing/Sales
Enterprise Holdings,LLC - Car SalesDivision
(210) 213-7264 Cell Phone
JaimeMcCord@gmail.com
David Richardson - BusinessRental SalesExecutive,BusinessDevelopment
Enterprise Holdings,LLC
(210) 838-7424 Office Phone
David.P.Richardson@ehi.com
Brett DeVos - Director ofFinancial Planningand Analysis,Finance
Wastequip,LLC
(410) 530-1984 Cell Phone
BDevos@wastquip.com
Devosbj@gmail.com– Personal Email

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James_Hahn_ResumeApril2016

  • 1. James Charles Hahn 127 W Central Ave (757) 289-8188 Moorestown, NJ 08057 Jameschahn@gmail.com Education West Virginia University, Morgantown, WV May 2011 College of Business and Economics Bachelor of Science in Business Administration – Marketing, Finance Related Work Experience Bodek and Rhodes, Philadelphia, PA May 2015 - Present Senior Account Specialist – Finance Department  Managing 1280 Accounts with Average Monthly Sales volume of $5 million and balances in excess of $2.8 million  Advice customers on available payment alternatives, negotiate satisfactory payment arrangements for delinquent accounts, and address customerinquiries regarding account standing.  Utilization of MS Excel/ MS Access processes queries for financial data (Year to Date, Month to Date).  Review and resolve AR delinquencies within assigned accounts,including escalation to senior management as required.  Execute follow-up inquiries on broken payment arrangements and secure future payments.  Analyze customer accounts; use account knowledge, systeminformation and report reviews .  Ensure effective decisions are made when it comes to releasing customer orders .  Train new-hires in collections techniques and all software functions,systemprocesses and procedures.  Build strong relationships with business owners and accounting team members, internally and externally..  Work effectively to resolve issues with client accounts.  Served as liaison between clients and multiple departments at Bodek and Rhodes in a collaborative effort to make sure clients are taken care of in the most efficient and effective ways possible.. Enterprise Holdings, San Antonio, TX Oct 2012 – Jan 2014 Account Executive – Car Sales Division ● Utilization of various referral sources to drive car sales and ensure high levels of client satisfaction. ● Built client rapport via consultative approach designed to uncoverinformation critical to reaching mutual agreements. o Awarded Car SalesMVP for exceeding sales goals #1 for branch 3rd Quarter FY 2013. o Constantly closing at the top of the Branch over 10%, 12.8% first month with the division. ● Responsible for all customer follow up to ensure complete customer satisfaction. o Resulted in a 100% Customer Satisfaction rating in the Car Sales Division for 4 consecutive months. ● Manage fleet of capital assets fromacquisition to sale. ● Coordinate daily with various business partners to facilitate successful client transactions. ● Negotiate with multiple financial intermediaries to ensure positive financing outcomes. ● Schedule and fulfill inbound and outbound calls to current and prospective clients. ● Manage marketing campaigns to target customer segments for business growth and brand awareness. ● Fulfill role as a mentor and trainer for colleagues, referral sources,and Credit Union partners. ● Analyze sales trends to maximize inventory management and cash flow projections. o Team Salesrecord for South Texas March 2013; Received 5 National Achievement Awards FY 2013. Enterprise Holdings, San Antonio,TX Aug 2011 – Oct 2012 Assistant Branch Manager - Daily Rental Division ● Collaborated with business partners as a cross-functionalteam to deliver and maintain exceptional customer service fulfilling client transportation needs. o Employee of the month for the third largest rental car location in the US. o Group Sales MVP: August 2011, September 2011, November 2011,March to October 2012. o Century Club SalesMember: August, September, December 2011, February to October 2012. o Highest Customer Satisfaction Award: October 2011 thru Oct 2012. o Received multiple Top SalesAwards in the South Texas Region. o Finished in highest percentile regarding management trainee program for sales and customer service. ● Sold both tangible and intangible assets to clients all while promoting best business practices. ● Demonstrated strong work ethic and punctuality while working often 55 to 60 hours per week. ● Responsible for sales, maintaining branch finances, and marketing new/current accounts.
  • 2. James Charles Hahn Enterprise Holdings, Assistant Branch Manager - continued ● Responsible for soliciting and closing corporate accounts to generate incremental revenue and fleet growth. ● Managed logistical aspects involved in the movement of vehicles between multiple locations throughout a large area to efficiently meet both the client and business needs. ● Led multiple branches to highest sales and operating profit in the South Texas Region. ● Oversight of approximately 300 employees to efficiently manage a 3000 vehicle rental fleet. ● Held training classes to help increase incremental sales of business colleagues. ● Responsible for expense management, tracking, and reporting on a monthly basis. ● Conducted analysis of rental and sales trends to drive business growth. ● Income statement (P/L) analysis and cash flow management/product depreciation. Additional Skills ● IT Project Manager, Installation and Removal of corporate IT equipment and software ● Managing Teams, and facilitating crews to contracted jobs. ● Strong sales and relationship building skills to accommodate client needs; continual follow-up of client satisfaction. ● Proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint, Access,Visio), CRM, Salesforce, and SharePoint. ● Detail oriented with regards to data/financial analysis; results driven. ● Ability to function as a highly effective team member in fast paced, result oriented environments. ● Automotive and technology sales,business development,B2B sales.
  • 3. James Hahn’s References Michael Harder - Senior Director,Finance Bodek and Rhodes,LLC (609) 304-8494 Cell Phone MikeHarder17@yahoo.com Ronald Mamenko – Director Finance Bodek and Rhodes,LLC (215) 385-2320 Cell Phone RMamenko@BodekandRhodes.com Patricia Lamplugh – Financial Analyst. Finance AlphaBroder Co. (800)877-9911 EXT 1437 (215)913-3161 CELL Phone PLamplugh@BodekandRhodes.com Jaime McCord - Area Manager, Marketing/Sales Enterprise Holdings,LLC - Car SalesDivision (210) 213-7264 Cell Phone JaimeMcCord@gmail.com David Richardson - BusinessRental SalesExecutive,BusinessDevelopment Enterprise Holdings,LLC (210) 838-7424 Office Phone David.P.Richardson@ehi.com Brett DeVos - Director ofFinancial Planningand Analysis,Finance Wastequip,LLC (410) 530-1984 Cell Phone BDevos@wastquip.com Devosbj@gmail.com– Personal Email