Mary Edwin is applying for an Office or Administration Manager/Executive Secretary position. She has over 9 years of experience in administrative roles, most recently as Assistant Manager of Office/Administration at Adcock Ingram Healthcare India Pvt Ltd. She provides details of her responsibilities managing calendars, communications, vendors, facilities, and more. Mary Edwin believes her experience executing high-level administrative functions and proven record of supporting executive staff qualifies her for the role.

1. MARYEDWIN
Email: edwinmary.101212@gmail.com Mobile: +91 9035049930, T C Playa, KR Puram, Bangalore
To,
Your posting for an Office or Administration Manager / Executive Secretary in a job portal indicated the
requirement in your organization which would closely match my expertise & area of interest.
I have enclosed my resume to provide you a summary of my professional experience & qualifications
which would suit your requirement.
Throughout my career, I have maintained the high level of performance standards within a diverse range
of administrativefunctions,which is clearly illustrated by my resume. As an Executive Assistant in my past
experience, I have executed high level of professionalism in streamlining various processes pertaining to
operations, administrative functions thus by increasing the operational efficiency & excellence.
Along with my Qualifications I bring along the following success/ qualities:
Successful track record supporting the executive-level staff, such as Managing Director, CEO, Directors
and Senior Directors. Strong Background in all aspects of work which an Executive Assistant/Secretary
should know of be like Calendar Management, Scheduling meetings, Office management, Travel
management, Co-coordinating with respective departments for various activities. Demonstrated a high
level of commitment to develop and maintain a comprehensive administrative process that improves the
efficiency of day-to-day operations.With excellent organizational,communicationsskills,and outstanding
work ethic, I am able to work well in both team-oriented and self-directed environments,
Thank you
MARY EDWIN

2. MARYEDWIN
Email: edwinmary.101212@gmail.com Mobile: +91 9035049930, T C Playa, KR Puram, Bangalore
OBJECTIVE
A self-motivated, well organized and with professional ethics seeking a suitable position to utilize the
skills and proven abilities, while giving me ample opportunity to learn and enrich my competencies in my
chosen line and to contribute.
CAREER HIGHLIGHTS – Over All 9yrs Experience
Presently working as Asst. Manager Office / Administration & Executive Secretary at Adcock Ingram
Healthcare India Pvt Ltd., Pharma based startup firm HQ in SA and Bangalore Corporate Office from
December ’11 to till date. Working directly for Management team and Team Handling 1070 + Employees.
Reporting to Managing Director & Operations Head.
Worked as Executive Admin at XLHealth Corporation India Pvt Ltd., Health Insurance Firm HQ in US and
Bangalore Corporate & Development office from April 2011 to December 2011- Team Handled 270 +
Employees. Worked for Director- IT
Worked as Executive Secretary & Sr. Officer - Administration at iSOFT India Pvt Ltd., Health care Software
Development Firm HQ in Australia and Bangalore Corporate and Development office from September’ 02
to April 2011 Team Handled 2700 + employees. Worked for Managing Director, Director- HR & Director –
Finance & Administration.
Achievements & Award:
Received Best over-all coordinator award for the year 2014
Received Best Event organizer award for the year 2013.
Service Award for completion of 5years and Consistent performance in Given & Present role.
Awarded for the exceptional performance for Admin/Secretary & Travel Coordination.
Awarded for organizing events successfully.
ACADEMIC CREDENTIALS, ADDITIONAL & IT CREDENTIALS
Post Graduate Diploma in Human Resources / Business Administration from AIIMS - 2008
Bachelors of Commerce– Delhi University
PUC - Commerce from Dr. Ambedkar’s Evening College. India - 1998
Diploma in Secretarial - The Career College - 1997
Typing & Shorthand – Speed 45 & 80 WPM
Business Communication & Correspondence
Office Management & Travel Arrangement
Accountancy, Book Keeping & Filing
Human & Public Relations
Diploma in Computer Science - St. Patrick’s Computer Center - 1998
MS Word, MS Excel, Power Point, C & C + +, FoxPro
PCABC, Dos, Visual Basic & WordStar,
Windows 98- 2000, Windows XP Professional, Internet, Email & Short keys.
S.S.L.C from ATFAA Girls High School – 1996
PROFICIENCY FORTE - KEY RESPONSIBILITIES:
Calendar Management, E-Mail Management, Department Coordination, Supply Management, Informing
Others, TrackingBudget Expenses, Delegation, Staffing, ManagingProcesses,Supervision,Developing
Standards,Promoting Process Improvement, Inventory Control,Reporting Skills,General Administration
Vendor Management, Cost Management, Space Management Facility,Management Security Services,
Housekeeping Services,Cafeteria Services, Pantry Service, Travel & Hotel Bookings:
Courier Service & Logistics,TransportServices,Accounts & HR
 Calendar Management:
Providing administrative support in daily activities, prioritize and multiple tasks on the schedule.
Manage and maintain executive’s schedules/appointments/engagements with Clients/Visitor and within
office, events/meetings/recurring meeting – VC / TC and dinners invites.
Organizing Audio & Video conference calls or dial in calls, keeping required documents ready and handy
for meetings.
MEETING: Create briefs/notes/reports/transcribe and hand out meeting agendas and minutes gather
inputs, note and follow-up. Provide historical reference by developing and utilizing filing and retrieval
system.
Reverting the mails and preparing the reports in excel or PPt.
Preparing company presentation, developing correspondence reports for executive review & signature
Maintain key contacts database in hard / soft copy and keeping information confidential

3. MARYEDWIN
Email: edwinmary.101212@gmail.com Mobile: +91 9035049930, T C Playa, KR Puram, Bangalore
 E-Mail Management & Department Coordination:
Liaiseregularly with all BusinessHeads within and other locations, Departments and external agencies for
effective implementation of processes Setup.
Coordinating& arrangements of logistics,Hotel booking – preparingof itinerary (National & International)
travel for Senior Management to meet their commitments to prevent conflicts and optimize productive
time and ensuring that they keep up their commitments and production targets.
Preparing end to end travel itinerary and claiming expenses with approvals.
Maintaining and Preparing business correspondence, reports, and materials for publications and
presentations in line with corporate guidelines of templates & formats.
Assisting foreign delegates on logistics, meetings, sight-seeing, lunch & dinner
Follow-up for monthly reports with all department heads, compiling & creating draft report.
Maintaining, Communicating & ensuring all team members are kept up to date with project/ schedules/
meetings with superiors
Renewal of memberships, Business Magazine and books.
Keeping track of frequent flier programme and redemption of points
Maintaining fortnightly expenses and keeping track of dues with Finance and keep track of credit card
statements.
Guiding department to coordinate on various matters or on given project.
Concierge Service for management executives, visitors and clients
Hands on experience, word, excel, visio, ppt’s, online booking, payments, statement downloads. Google
search.
 Administration
Administration correspondence, E-mailing, Faxing, Scanning & Filing of all Confidential Documents
Monitor Day to Day administration functions & Infrastructures
Recommend & Initiate process / procedure & Manage output, workflow and office deadlines to all
contract staff and communicate in advance
Facilitate internal and external communication system
Facilitate sim card, matrix card, activate of international roaming facility.
Monitoring activation & deactivation of access cards. Issuing Temp card and providing access new
joinee’s, Visitors & Clients.
Coordinatingwith Printers for New ID cards,letter heads, banners,artworks,business cards, flyer posters,
Standees and any business stationary.
Preparing MIS Report. Monitor & Reconciliation of mobile bill payment, Credit card payment and timely
renewal of credit card
Supervising facilities helpdesk services, meeting room arrangements, front office management, parking
management, cafeteria / pantry management, lift room and lobby area.
Provide Training to Staffs on the timely work flow, Ensure uniforms are given to all the staffs and must be
well groomed on duty. Maintain statutory compliance and all registers as per labour law.
Maintenance of Various Official Register for all Electronic Systems, Telephone, Mobile, Courier, incoming
and outgoing courier Xerox & credit card
Planning and executing Event, cultural programs, tournaments, fun games or team outing for various
occasions, search and order corporate gifts within short notice.
Arranging health campus / various help desk service for employees
Procure and maintain first aid facility as per audit guidelines.
Knowledge of administrative policies and procedures
Preparing JD for contract and on roll staff
Ability to lead, direct, control and assign work to clerical staff / team members and follow up on results
Recognition of resource achievements and recommend for awards as per policy.
Maintaining of Gardening & in-house plants.
Vendor Management
Preparing various official letters, Capex & Opex Purchase evaluation activities, Revenue expenses for
various day to day purchases, keeping budget in track.
Maintain database for vendor evaluation for each supplier
Procurement and Maintain office supplies monthly inventory (stationery, housekeeping items & Hygienic
products) by checking stock to determine inventory level, anticipate department wise needed supplies,
evaluating new office products, verifying receipt of supplies.
Preparing various agreements for vendors clients, franking, Notary & getting E-stamp papers.

4. MARYEDWIN
Email: edwinmary.101212@gmail.com Mobile: +91 9035049930, T C Playa, KR Puram, Bangalore
Supervising the operation and maintenance of electrical substation and distribution systems, Air
conditioningsystems,BuildingManagement Systems, Diesel Generators, Fire Alarmsystems, Pest Control,
Coffee Machine, EPABX and communication systems.
Monitoring of quarterly servicing of all AMC Contracts and coordinating with the vendors to manage the
regular works.
Ensuring quality & timely service as per agreement terms.
Processing all the vendor bills as per AMC / approved rates.
Hotels
Checking for hotels and finalizing on rate, menu and venue as per budget.
Maintain location wise Hotel database as per policy levels.
Arranging staff meeting, on site meetings/training/Conference/Annual day or workshop.
Prepare and execute events
Preparing agenda for meetings/training/Conference/Annual day or workshop.
Cost Management
Prepare & maintain monthly Administration expenses for budget purpose.
Prepare comparison statements. Compile expense statements and reimbursements.
Monthly Analysis of Vendor costing vs. approved budgets.
Work on cost saving and sign up with new vendor.
Understand the critical inputs and outcomes Manage cost vs. Budgets
Space Management
Plan and support new space addition efforts
Maintenance of company assets includingofficeinteriors,furniture’s,fixtures,physical assets and manage
reports for audits.
Complete knowledge of Capacity Planning Process, shifting of team and Office equipment’s floor wise.
Work with department heads on Seat Utilization & allocation,coordinatingwith IT team to ensure shifting
of team is done as per approval
Issue and incident Management due to work station.
Repair and Maintenance of Infrastructure & Equipment:
Update & Maintain Asset Register for all office equipment’s
Ensure all electrical appliances are working properly and timely repairing of the same if fault occurred.
Carpentry work/ Plumbing work/ Pest Control Service/ Water filter
Water Supply and water pump, Repairing of all Air conditioning units , Elevator Service & Generator
Service as per AMC
 Facility Management:
Front Office
Ensure Hospitality for incoming company’s guests/visitor/client and are promptly attended by the Front
Office Security Supervisor
Take rounds of front office and lobby to ensure standards of housekeeping and upkeep
Ensure the FOE has placed newspaper and magazines in the reception area as necessary
Security Services
Muster all the security guards of the shift before deployment and communicate the priorities of the day
Inspect the turn out and attendance of the staff and sign the shift register
Meet the security in charge during the shift to discuss and communicate priorities for the shift and
address complaints
Supervising and checking all security registers and personnel
Housekeeping Services
Supervising Housekeeping & maintain the entire facility activities.
Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the
day
Inspect the turn out and attendance of the staff and sign the shift register
Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and
address complaints
Cafeteria Services & Pantry Service
Ensure that the caterers supply on time and maintain hygiene in the services area
Ensure that the quality and quantity of the food supplies are meeting the requirements.
Order food and arranging for Guest and clients.
Ensure timely update of holidays and extra food requirement.
Oversee the food consumption & Maintain register for monthly billing.
Order snacks for employee, meeting, seminars, visitors, clients & guests.

5. MARYEDWIN
Email: edwinmary.101212@gmail.com Mobile: +91 9035049930, T C Playa, KR Puram, Bangalore
Check on pantry items and order required crockery sets.
Courier Service & Logistics:
Maintain inward and outward register for couriers/material.
Tracking of all import/export of all kind of shipment.
Provide required documents for cargo clearance.
Keep monthly record of the billing.
Travel & Hotel Bookings:
Co-coordinating with travel desk executive for Sr. Management and manager’s travel to various countries
visa process and procedure, cost/accommodation.
Explaining the company’s travel policy to employees
Preparing Visa and Invitation letter as per requirement
Issue foreign currency as per the policy after approvals to employees and submission of travel
reimbursement/expenses on their return.
Maintaining and Preparing business expenses/reimbursements and follow-up with finance.
Transport Services
Arrange & Manage Transportation for Employees, Visitors & Clients. Coordinate the shuttle services
pickup and drops,
Organize Adhoc transport requirement as per needs
Instruct front office on the entry and exist of vehicle and driver details.
Maintain register for monthly billing to validate the Collect trip sheets.
Accounts
Handled RTGS transfers, online transaction & Preparing work activity invoices
Handle petty cash and prepare statement.
Preparing Salary Slip forms in soft form
Providing input to the accounts department pertaining to the transport, food, telephone usage
deductions for salary
Preparingcash voucher, Bank payment voucher, preparing cheque for all vendor’s bills’ credit & payment
letters
Provide monthly expense costing data.
HR
Screening resumes & Scheduling Tech/Non Tech Interview
Preparing checklist for new employees & documentation and filing related to joining formalities
Maintaining All Employees Performance & Personal Record
Coordinate and conducting Induction for new staff with Management Team.
Working on confirmation letters, Service agreements, Service Award, Appraisal & KPI, Exit formalities etc
Coordination with Medical Insurance, for employee claims & Gratuity and settlement.
Monthly analysis of recruitment, retention & attrition. Maintaining DB of Employee Referral Scheme
Knowledge of entire payroll cycle from attendance & Salary process with Finance team.
Maintained Attendance System & Leave Records
Discussing with the outgoing employee about the possible reason for leaving the job, taking up the exit
interview.
Ensuring full & final settlement after all necessary adjustments, issuing release letter.
PERSONAL DETAILS
Date of Birth - September 5th 1981
Marital Status - Married & 1 Child
Languages Known - English, Kannada, Hindi, Telugu & Tamil
Skills -
 Comprehensive problem solving abilities & Handle challenging support
situations
 Excellent interpersonal skill, Good listener
 Ability to grasp new concepts quickly, Multi-Talented & Multi-Tasking.
 Ability to deal with any individual diplomatically
 Proactive, Positive and self-motivated attitude.
 Worked with limited direction and take ownership on given projects.
 High level of business ethics and integrity.
 Judgment and decision making ability
 Highly adaptable resource with good understanding as a team-player