1. Dhananjay Sobale Ph: +91- 9657702729
Email: dhananjay.sobale@gmail.com
PROFILE IN BRIEF:
A seasoned & dedicated professional with proficiency in HR situations/ operations, Admin, Operations and
Data analysis. Experience in hiring, handling payroll, post recruitment activity, salary negotiation, checking
applicant references, initiating background checks, performance management-conducting annual appraisal
cycle and analyzing performance gap.
A result-oriented professional with total over 9 years experience in:
~ HR Operations ~ Payroll Management ~Administration
~ Recruitments ~ Liaison & Coordination ~ Team Management
~ Salary negotiations ~ Post recruitment activities ~ Performance Management
Professional Experience:
Teknovance Solution Pvt Ltd since Aug ’13 till date
Manager –HR/ADMIN
ROLE AND RESPONSIBILITIES:
 End to end employee life cycle.
 Single handedly managed total payroll for 50+ employees
 Forming and amending company policies - working with senior management for the same.
Implementing policies at ground level.
 Talent Acquisition - Managing and supervising all recruitment activities.
 Post recruitment activity - Salary negotiation, checking applicant references, initiating background
verification, making job offers and initiating related paperwork.
 Induction process - Induction presentation and familiarization with company policies to all new
joiners.
 Performance Management: Conducting Annual appraisal cycle and analyzing performance gap.
 Engagement Activities: Friday Fun, Birthday celebrations, Blood Donation camps and celebrating
various festivals through team games.
 Rewards and Recognition program: Forming the policy for R&R.
 Employee Grievances: Acting on feedback and resolve employee grievances and retention
discussion.
 Organizational charts: Preparing Org charts thus clearing reporting ambiguities and ensuring proper
team structure.
 Streamlining HR processes and handling MIS to create amiable working conditions for employees
and smooth functioning for the senior management.
 Acting as a bridge and ensuring a continuous flow of communication in between management and
employees in terms of company policies and procedures.
 Payroll Inputs – Preparing payroll inputs such as attendance, Overtime, Extra working days, leave
balance.
 Exit Formalities – Completing all the formalities at the time of employee exit and preparing F&F
inputs.
 Statutory Compliance – Dealing with the PF and ESIC consultant, revising the salaries as per
amendments of Minimum wages.
 Vender management.
 Handling GMC and GPA related activities.
VENDOR MANAGEMENT:-
 Liaise with partners and vendors for procurement of items by identifying needs, evaluating options,
negotiating price, ensuring quality and on time delivery and approving invoices.

2. EXTERNAL COMMUNICATION:-
 Greet visitors and determine whether they should be given access to specific individuals. Attend
incoming and outgoing calls with proper etiquettes.
COMPLIANCE TO REGULATORY CONCERNS
 Audit and authenticate all documents related to legal, salary statements and distribution, policies etc.
Ensure activities meet with and integrate with organizational requirement for quality management,
health and safety, legal requirement, environmental policies and general duty of care. Develop and
Maintain healthy relation with Govt. and Non Govt. organizations for better and fast functioning of
the company.
DOCUMENTATION AND RECORD KEEPING
 Prepare invoices, reports, memos, letters, financial statements and other documents. File and retrieve
corporate documents, records, and reports.
 Follow all administration and purchase related processes that are conversant with ISO 9001-2008
and are defined by the organization. All documentation should be complete and ensure zero non
conformity during audits. Strive for continual improvement in the processes.
 Ensuring all record keeping with regards to workman's compensation, health and medical insurance,
and other state and government regulations is completed as required.
 Monitor measure and report on administration related topics within agreed formats and timescales.
ADMIN AND FACILITY MANAGEMENT
 Managing administrative activities involving maintenance of procurement, housekeeping, safety,
security, employee database maintenance etc.
 Planning and preparing monthly reports pertaining to finance required for maintaining office
infrastructure and facilities.
 Vendor Contracts management and raising purchase orders according to daily upcoming
requirements.
 Managing repair, maintenance and replacement of office equipments, appliances, furniture, vehicles,
building, etc.
 Purchasing, Implementation and operations of Security and Surveillance.
 Vendor management- Oversee acquisition, installation and commissioning of equipments that are
required for the facility – IT Systems, air conditioning etc.
 Event Management, organizing meetings, conferences, making travel arrangements and hotel
reservations for guests and foreign delegates.
 Coordinating with various departments within the corporate office across organization.
 Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements
to provide harmonious work culture to employees.
 Acting as info-hub for providing administration related information and supervising administrative
activities like general admin, verification of stationery stock, petty cash, courier, florist, pest control,
housekeeping, etc.
 Arranging for relocation of employees from different parts of India which includes arrangement for
their home and family related needs.
 Arranging accommodation for onsite employees by co-ordination with various branch offices and to
continuously improve the quality of services.
 Pantry/Cafeteria renting and vendor selection with daily schedule according to employee survey
requirements.
 Arrangement of any special gifts, mementos etc on occasions like festivals, awards and rewards.
WNS (January 2004 –05 Aug 2013 )
Lead Associate:-Operation and HR SPOC
ROLE AND RESPONSIBILITIES:
 HR data colleation for Airline vertical
 Talent Acquisition - Managing and supervising all recruitment activities.

3.  Engagement Activities: Such as Friday Fun , Birthday celebrations, Blood Donation camps and
celebrating various festivals through team games.
 Exit Formalities – Completing all the formalities at the time of employee exit and preparing F&F
inputs
 Handeled payroll related queries.
 Transportation arrangement for Client and Managerial staff
 Employee’s hours tracking.
 Conference call/Client communication
 Conducting team meeting and prepared minutes of the meeting
 Prepared data for MRM(Monthly review meeting)
 Maintaining DBR for staff
 Daily day to day activities
 Monthly feedback for staff
 Maintain TAT and accuracy as per SLA
 Work allocation,
 Performance analysis and solution for improvement for staff.
Reliance Info com Ltd Pune (May 2003 – Jan 2004)
Senior Marketing and Relation Executive
 Marketing for Reliance Mobile and, Plan promotion
 Handled CLARIFY billing system developed by NORTEL
 Handled responsibilities such as retention process, plan promotion , customer coordination, solving
client issues, documentation
 Handled billing related issues in Reliance Info COM.
 Handled corporate customers.
 Use to handled floor activates
 Delivering Reports(Monthly, Weekly)
 Use to handled Retention process
 Use to work for Reliance Web World
 Customer Relation
Onsite Experience:-
Traveled to CANADA for Transition and mapping a new process (AIR CANADA MESSAGE EDIT)
for 45 Days. For this process Responsible for reservation for Air Canada. Handled Ticketing/seat
request/SSR/OSI/Name Change/Scheduled change /Dupes handling ext.
Personal Skills and Aptitudes
Have a strong customer focus. Documentation as per project standards for future usability.
Ability to do requirement gathering and analysis. Ability to learn new processes quickly and shift platforms.
Good Problem solving and Analytical skills. To deliver solution maintaining high quality standards. Providing
WIM (Work Instruction manual) for the team. Good exposure in MS Excel.
ISO compliance:
 The initiative to drive ISO compliance awareness in our team was handed over to me.
 Developed the compliance checklist for our team
 Faced 1 external and 2 internal audit with zero NC’s.
 Conducted periodic mock audit within the team.
 Ensure NC Closure within 5 Days.
TRAININGS: Operation
 YLDP(Young leader development program)

4.  Management skills
 Business analysis Skill
 Presentation skill
 Basic excel
 Advance excel
 People soft
 Report and Analysis
TRAININGS: Quality
 Successfully completed FMEA Training
 Successfully completed ISO Advanced training
 Successfully completed RCA (Root Cause Analysis Training)
 Process Mapping
 Lead Check in
 PRA (45 Day)
 One day DMAC
 Sampling Method
 Advance ISO
EDUCATIONAL DETAILS:
 LLB: - Pursuing from Sinhgad Law College (2009)
 Master of Personnel Mgmt (MPM) from University of Pune, India, 2005-07.
 BA (Economics) from Wadia College, Pune, India, 2001
 SAP Indian Payroll -Pursuing
AWARDS AND ACHIEVEMENTS:
 Shooting Star Award for Oct-Dec 2012
 Best Lead-Coach ( Month of July- Oct 11
 Recognition award for the Apr2009 to May 2010.
 Best fusion (Quality) Town hall Award 2009
 Star Gold Customer Service Associate for the Year of 2007-2008
 Was rated excellent performer In Air Canada(WNS)
 Star shines Accuracy Award for the Oct07-Dec07.
 Star of the Month Jan ,March 2007 and Oct 2008
 Traveled to Canada (US) for mapping and Transition on a process.
 Was rated excellent performer in Reliance Info COM while working as Customer Care Executive.
 Was rated best customer service officer in Customer First
 Star of the Year in Customer First
 Played Cricket for Nehru Stadium.
PERSONAL DETAILS:
 Marital Status : Married
 Nationality : Indian
 Languages Known: English, Hindi and Marathi
 Passport Number :- F34377015
Date:
Place: Pune Dhananjay Sobale