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Philomena Detailed CV

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Philomena Detailed CV

  1. 1. PHILOMENA FERNANDES Mobile No: 050-8088497 OBJECTIVE Seeking a position that provides an opportunity to work with talented individuals in order to learn, grow and accomplish PROFESSIONAL EXPOSURE Organization: Maxell International LLC Duration: May 1, 2014 – August 31, 2014 (Temporary) Position: Executive Sales Coordinator / Customer Service  Handling the core sales team of (7) in their daily work and organizing the works schedule accordingly.  Preparing the sales quotations sales order.  Customer’s complaint’s calls and feedback.  Following up for appointments with new companies.  Online registrations.  Preparation of Sales report for the Core Sales Team on (daily weekly and monthly) basis.  Follow up with the Purchase Department for pricing and updating reports on daily basis.  Preparing for Every Week meeting with the core sales and Directors.  Preparing the core sales performance report.  Maintaining of Enquiry register and updating the files accordingly.  Organizing training for the new staff theory and practical.  Dealing with the Arabic Clients.  Browsing on line for new companies and vessels and inform the sales team for visiting and boarding of vessels accordingly.  Visiting Ports along with the team for presentation.  Daily meetings with the Directors and updating them accordingly.  Arranging Gifts for the clients.
  2. 2. Organization: Emirates College for Management & Information Technology (ECMIT) (CEPD) Duration: September 1, 2013 – April 30, 2014 (Better Prospect) Position: Admin & Executive Coordinator / Students Registration Supervisor  Handling all clerical tasks such as answering telephone calls attending to the New Students  Handling the office Administration work and Inquiries.  Registering for the New and old Students  Updating the Data in the system on daily basis  Follow-up on personal files and undertake any other duty as requested  Develop and prepare management presentations and other reports and documents as needed  Going out with the Vice President for Schools meetings and presentations  Follow up with Students for Fee collections and discounts  Updating students for any new procedures  Updating the Vice President on daily basis  Maintain updated facility services information  Ensure all papers are properly filled out  Maintain daily schedules  Attend all scheduled staff meetings & training programs
  3. 3. Organization: Tool Time Management LLC Duration: November 26, 2012 – May 5, 2013 Position: Executive Administrative Officer cum Ex. Secretary  Provides administrative assistance to the HR Manager in all admin /HR work, recruitments, internal & external training and new developments.  Handling employees personal file & maintain strict confidential fillings.  Handling Annual leave & Sick leaves and updating accordingly.  Maintaining Employees daily Attendance.  Preparing Confirmation letters when employee completes his/her probation period, letters of Increments, Offer letters, termination, warning, resignation, consulates and authorization letters for bank etc.  Preparation of all internal and external correspondence  Processing the expense reports for department heads  Handling companies Telephone, fax, couriers and e-mails.  Attending the walk in visitors.  Handling Ticketing and Hotel bookings.  Assisting the General & Financial Manager in their daily diaries.  Preparing minutes of the meeting.  Handling the entire office Administration & HR work  Manage performance review evaluation for all employees & Sr. Managers  Processing with Employees Emirates ID and Company ID  Day to day correspondence & other office administration duties.  Dealing with all companies vehicles (Insurance & Repairs) (18nos of Vehicles)) and co- coordinating with drivers with their daily reports.  Manages cooperates events  Dealing with the garages for the vehicle maintenance.  Dealing with the RTA.  Dealing with the advertisement companies for the sticker on the vehicles.  Manage procurement for admin supplies which includes office supplies & kitchen requirements
  4. 4. Organization: Technical Supplies & Services Co. Ltd, Sharjah UAE Duration: April 1998 till 30 November 2010 (For Better Prospects) Position: Sr. HR Officer & Executive Assistant Cum PA to Executive Director (Group of Companies) & General Manager (12yrs 7months)  Provides Administrative & HR Assistance to the HR Manager in all admin /HR work like recruitments, internal & external training and for any new developments in the office.  Preparing Confirmation letters when employee completes his/her probation period, letters of Increments, Offer letters, termination, warning, resignation, consulates and authorization letters for bank etc.  Manage employee personal files accurate & updated record & confidential fillings.  Co-ordination with different Department Heads work related to HR.  Arranging Petrol Cards for all Executive , Seniors etc.  Handling Advertisements in the news papers as per company’s requirements and Arranging for employees company Vehicle Insurance  Taking care of 2,800 employees original Passport's keeping record of their Visa, Labor Card, Contract and Health Card renewal's and follow up with the PRM.  Handling Ticket bookings of employees Office staff and Executives  Manage Employee's, Director GM and SR Managers annual leave, Sick leave records & days off work rotation and updating accordingly.  Preparing letters to the bank for new bank openings loans etc  Coordinating for special events like annual party, sports, gift arrangements, farewell etc.  Dealing with Etisalat regarding jobs relating to the company  Handling company’s emails and directing them to the concern  Troubleshoots & solves the problems of the employees as and when required.  Assisting the Executive Director and General Manager in preparing their daily calendars, travel coordination, filing & maintains strict confidentiality and daily office management functions.  Coordination with the Managers & assist them in meetings, including managing agenda topics. Preparing minutes of the meeting & assuring that meeting materials are completed & delivered in time to the department heads.  Coordinates meetings including routine, special & urgent as directed.  Ensuring outlook contacts are updated.  Arranging meetings, conferences and appointments for VIP’s clients.  Dealing with Hotel bookings international/ local  Handles employees clearances & exit interviews for employees resigning
  5. 5.  Preparing leave plan for the year end for all the employees.  Manage the Directors diaries and schedules.  Management of the appointments, correspondence and minutes of the Management meeting  Assists in managing output, workflow and office deadlines  Screen incoming calls and correspondence and responds independently when required, and ensure the direct manager. is advised of current issues, events and items  Review selected documents that come to the Office and make recommendations for action  Liaise with relevant individuals, departments, and external customers and suppliers on direct manager's behalf and ensure smooth and efficient communication flow  Manage in coordination with travel department travel plans, itineraries, expenses and travel-related documents  Follow-up on personal files and undertake any other duty as requested  Develop and prepare management presentations and other reports and documents as needed  Assist in planning and organizing visits of visitors  Manage monthly attendance sheets for payroll processing  Preparing report for HR & Admin Department every month end.  Preparation of all internal and external correspondence.  Arranging business Lunch/Dinner for VIP Clients. Organization: ERCO (Emirates Refining Co. Sharjah UAE) Duration: From September 1992 Till May 1993 (Temporary) Position: Executive Secretary cum Receptionist  Handling all clerical tasks such as answering telephone calls attending to the visitors etc  Handling the entire office Administration work  Arranging meeting with VIP for the Directors and Executives  Arranging tickets and Hotel Bookings for Business purposes for Staff's & Executives  Day to day correspondence & other office administration duties  Handling day to day couriers, emails, faxes, photocopying and filing  Arranging logistics for visitors, coordinators and staff internal and external.  Handling the General Manager office in his absence  Handling all confidential documents and updating day to day work  Volunteers with different departments when required.
  6. 6. Organization: Biman Bangladesh Airlines Dubai UAE Duration: From June 1990 Till December 1990 (Temporary) Position: Executive Secretary to the Director cum Ticketing  Handling & routine Telephone calls fax and e-mails.  Providing high level of confidential & administration support to the MD Office  Duties include clerical administration support as well as project based which includes scheduling travel arranging meetings ticketing and Hotel Reservations.  Handling the General Manager's daily Diary & Travel Arrangements  Daily Correspondence with different Airlines ,Banks, Customers and suppliers  Preparing minutes of the meeting  Dealing with different departments in preparing reports & correspondence liaising with board members. SKILLS & COMPETENCIES  Excellent analytical computer skills with attention to details and accuracy  Proactive and capable of handling work independently  Exceptional communication and negotiation skills  Strongly initiative and ability to make decisions with paradigms  Interactive person with ability to build remarkable client relationship QUALIFICATION:  B. Com Graduate COMPUTER EXPOSURE  MS office packages (excellent) (word, excel, access, outlook and knowledge power point).  Excellent knowledge of internet surfing & Correspondence of e-mails and Faxes
  7. 7. LANGUAGES KNOWN  Excellent in written & spoken English  Excellent in spoken Arabic, Hindi, Konkani, Marathi and can understand many diverse languages. PERSONAL DETAILS Nationality : India/African Date of Birth : 18 June 1971 Marital Status : Married Visa Status : Husband’s sponsorship Communication Address : P.O. Box 4174 Sharjah UAE E-Mail : philomamoun@hotmail.com References can be submitted upon request.  Can join immediately.

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