1. MARK FARRELL
Clinton Twp., MI 48038 * (586)549-6558 * golf4mark29@yahoo.com
Sales Specialist
More than 20 years of individual and team sales experience. A proven track record of
exceeding expectations and serving customer needs. Areas of expertise include:
* Prospecting for New Business * Identifying Customer Needs
* New Product Introduction * Customer Relationship Building
* Negotiation * Strong Organizational Skills
Key Results
* Increased sales 20% in first year with 50% coming from 2 largest customers
* Elevated sales an additional 9.4% increase in second year with 70% of customer base
* Expanded sales in third and fourth year respectively with 75% of customer base
* #1in upsales for all of the Midwest stores
* Managed an area of over 450 accounts with average yearly sales of $16,000,000
* Opened 7 new customer accounts per month (on average)
Professional Experience
Nordlie (Kennicott Brothers Corporation) - Warren, MI 2010 to 2016
A multi-million dollar company that supplies fresh flowers and supplies to retail florists, nurseries,
and supermarket chains.
Inside Sales Representative
Handled 100 plus customer base daily
Outbound calls to sell weekly and holiday specials
Oversaw the organization / merchandizing of the fresh flower cooler
Observed the current inventory and managed what product needed to be processed
Route Salesman
Daily sales from a wide selection of fresh flowers and supplies
Promoted upcoming holiday and weekly sales
Collaborated with owners and designers on product availability for upcoming wedding,
funeral and party needs
Restructured the route to accommodate the larger customers morning needs
Fitness Experts (American Home Fitness) - Troy, MI 2007 to 2009
A retail chain of fitness equipment stores for residential and Light Industrial use.
Sales Representative.
Product education and demonstration while finalizing the sale
Scheduled deliveries and follow up for customer satisfaction
2nd Swing - Madison Heights, MI 2003 to 2006
A retail chain of resale golf stores selling new and used equipment to the general public.
Sales Manager
Oversaw all aspects of the store on a daily basis
Main focus on customer education and presenting options for game improvement while
finalizing the sale
Trained Sales Associates in product knowledge and selling strategies
2. MARK FARRELL Page 2
MARK FARRELL
Clinton Twp., MI 48038 * (586)549-6558 * golf4mark29@yahoo.com
Sales Specialist
Contractors Steel Company - Livonia, MI 2000 to 2002
A multi-million dollar company that supplies raw bar, angle, tube and flat stock steel.
Outside Sales Representative
Developed new customer sales while maintaining the current customer base
Investigated our pricing versus our competition and reported back to management
Resolved customer complaints regarding steel irregularities, rust and timing of deliveries
Processed and priced orders for raw material and associated cut to size on office days
Education: Bachelor of Science in Business Administration
Ferris State University, Big Rapids, MI
Outside Interests:
Freelance Golf Instructor
L’Anse Creuse Little League Baseball Coach