1. RAYMOND S. BOLTON
506 Chelsey Ct
Winder Georgia 30680
(678) 900-1824 Rbolty@yahoo.com
Cell (774) 571-8660
SUMMARY OF SKILLS
• Exceptional Customer Service Skills.
• Highly Competitive and Driven to succeed.
• Creative, self motivated, problem solver with excellent presentation and organizational
skills.
• Able to interface with all levels of an organization. Proactive towards customer needs.
• Computer Literate (MS Word, Excel, PowerPoint, MS Office).
EDUCATION
Plymouth State University, Plymouth NH
Bachelor of Science: Marketing/Business Administration, 1986
PROFESSIONAL EXPERIENCE
Advantage Solutions, Irvine, Ca 5/2016-Present
Retail Client Services Manager
• Creating solutions from reports to ensure retail objectives are met at store level.
• Communicate consistently and regularly with client and Business Development
Managers identifying retail issues and retail success stories.
• Work with retail reps to achieve knowledge first hand of store conditions while
assisting in plans of action for retail reps.
• Providing power point presentations and excel pivot tables to help reflect retail
conditions.
• Key contributor acting as Liason between client and Advantage Solutions assisting in
completion of accurate and timely audits of conditions at store level.
• Provide monthly scorecard to reflect store conditions, key performance Indicators
and return on investment.
Advantage Solutions, Irvine, Ca 1/2009- 5/2016
Retail Supervisor

2. • Ensure retail execution at store level by effectively managing and directing Retail
Sales Merchandisers with establishing client and customer relationships.
• Maintain client objectives through proper training and role playing at store level with
Retail Sales Merchandisers.
• Effective control of team expense and budget goals set forth by management.
• Completion of accurate and timely paperwork in regards to reports, sales results,
timesheets and reports requested by Regional Operations Manager.
• Effective overseeing of team’s call coverage and retail audits at store level.
• Ensure RSM safety standards are clearly understood and adhered to while in stores.
• Manager of Upstate NY team that achieved the highest percentage of new displays
in store for 23 consecutive weeks leading the entire PWS Team throughout the
Country.
Advantage Sales and Marketing, Foxborough, MA 4/2007- 1/2009
Retail Sales Merchandiser
• Developed excellent customer rapport at store level within assigned territory;
assessed needs and identified sales opportunities within stores.
• Analyzed IRI Data to assure store standards were met and to help increase sales
volume.
• Effectively increased sales volume through promotional activity at store level by
building displays, selling in new ASM racks, and the proper use of point of sale
material.
• Achieved 100% call frequency and coverage.
• Maintained detailed route cards of store calls; documented sales calls to facilitate
follow up.
• Attained top salesperson status in the New England Division in first 5 months.
Advantage Sales and Marketing, Foxborough, MA 2/2008-8/2008
Category Analyst/Shaw’s Support Center
• Compile and produce HBC monthly newsletter, informing all Shaw’s stores of the
department’s selling opportunities.
• Manage HBC department’s product line - enter new products into Shaw’s system
thus ensuring products arrive in store on a timely basis.
• Review and analyze weekly sales figures and report to Category Manager the
weekly category profitability.
• Visit stores to monitor HBC programs, obtaining feedback from store associates to
assess implementation of designated programs/initiatives.
• Resolve store billing /distribution issues acting as liaison with the supply department
and store associates.
• Conduct billing of new item slotting fees to ensure proper flow through the
warehouse.

3. • Communicate and coordinate product information with Space Management to
guarantee that new products are placed in store planograms.
Tri-Valley Sports, Medway, Ma 5/2006-3/2007
Sales Representative
• Controlled receiving and inventory of products coming in and out of the store.
• Ordered and provided necessary feedback to management concerning out of stocks.
• Actively sold products to consumers.
• Assisted consumers/ordering products to meet consumer needs.
• Traveled to clients’ offices/stores to pickup needed materials.
Konica Minolta Photo Imaging USA, Scarborough, ME 4/2002 –12/2005
Northeast Sales Representative
• Made monthly visits to grocery, drug, and independent chains to ensure manufacturers’
directives.
• Developed relationships with store management and personnel.
• Provided necessary feedback to management related to account products and service
needs.
Qualex/Kodak, Inc., Marlborough, MA 4/1998 – 2/2002
OSP Account Development Specialist
• Implemented account-specific marketing plans at store level.
• Collaborated with assigned account management to promote account growth.
• Created store and employee incentive programs and local marketing events.
Mai-Alper, Inc., Framingham, MA 9/1989 – 3/1998
Territory Manager (1995 – 1998)
• Developed relationships with grocery chain buyers, account managers and store
personnel covering territories in MA, NH, and RI. Dealt with specialty foods, health and
beauty products along with perishable and non-perishable items.
• Ensured adherence to directives issued by product manufacturers.
• Implemented category objectives by visiting retail stores ensuring that pricing, rotation,
and damaged goods were handled on a timely basis.
Senior Customer Service Representative (1989 – 1995)
• Accurately recorded and processed merchandise orders.
• Designed timesaving techniques for identifying particular clients order forms.
• Assured prompt delivery of all ordered products and all invoice reconciliation.
Additional Skills / Titles
Fundraising for Non-Profit organizations
Baseball, Hockey, Basketball, Soccer Coach 2001-2013

4. Director of Little League Baseball 2004-2008
President Rhinebeck Crew Inc. 2013-2016
Golf Demo Day Representative 2013-Present (Wilson Staff/Nike/Ping)