Michael Brown has over 20 years of experience in sales, business ownership, and sports management. He has a bachelor's degree from USC and is pursuing a master's degree from Grand Canyon University. Currently he works as a Customer Service Supervisor and Sales Representative for Warrior Custom Golf, where he is responsible for prospecting, sales, and representing the brand at golf tournaments. Previously he co-owned a sports agency and golf equipment shop, and worked as a sports agent negotiating multi-million dollar contracts. He also has experience in customer service, operations management, and union representation from his time at Southwest Airlines.

1. MICHAEL BROWN
Aliso Viejo, CA 92656 Michaelbrown14455@gmail.com Mobile: 949-338-0400
http://www.michaeljbrownlinebacker.com
PROFESSIONAL PROFILE
Seasoned sales professional with an entrepreneurial background and spirit. Fierce business competitor
skilled at prospecting, negotiating and customer development. Former college and professional athlete
with extensive team leadership experience. Previous small business owner adept at building a
successful business from the ground up including concept, product design and staff management.
EDUCATION
University of Southern California, Los Angeles, CA
Bachelor of Arts – Architectural Drafting; partial football scholarship
Grand Canyon University- Masters Degree, Sports Management (pending)
EXPERIENCE & ACCOMPLISHMENTS
Warrior Custom Golf, Irvine, CA 10/2010 - present
One of the fastest growing golf club manufacturers in the nation. Warrior is a privately held custom golf
manufacturer with over $15 million in sales.
Customer Service Supervisor/Sales Representative: Responsible for the prospecting and sale of custom
golf clubs and accessories. Used cold calling, networking and traditional lead generation methods to
develop a strong customer pipeline and effective close ratio. Partner with senior level managers to
identify key golf tournament opportunities to maximize ROI and brand exposure.
 Answer inbound calls from customers and act as Team Lead, providing oversight to staff.
 Determine customer needs and make product recommendations resulting in highest close ratio
among the sales team.
 Skilled at managing high, inbound call volume and overcoming objections.
 Participate as golf professional and event representative at several charity golf tournaments
annually, resulting in increased brand exposure and customer sales.
 Assist with event coordination, product display and serve as Warrior golf ambassador.
Professional Sabbatical- Gothenburg, Sweden 7/2007 – 3/2010
Provided coaching to Swedish Hockey Club, Frolanda Indians
 Attended matches and provided support for J16 boys hockey club.
Epic Sports, Inc., Fountain Valley, CA 8/2004 – 7/2007
Sports Agency focused on college/pro football contracts, with revenues of over $2 million.
Co-owner/Chief Executive Officer: Developed business plans and provided day-to-day oversight of all
operational and sales functions.

2.  Prospected, recruited and built relationships with college athletes, families and General
Managers of professional sports teams.
 Negotiated and secured multi-million dollar contracts for NFL prospects.
 Developed business strategies and managed personal finances for players under contract.
Global Sports Recruiting Inc., San Diego, CA 3/2002 –8/2004
Agency dedicated to all sports with revenues of over $10 million.
Sports Agent: Scouted, recruited and negotiated contracts for potential professional athletes.
 Responsible for securing Ty Tryon, who signed his first million-dollar contract with Nike for golf.
Bodini Golf Gear, Inc. Long Beach, CA 8/2000-7/2003
Privately owned golf shop selling both hard and soft goods.
Owner/Store Manager: Developed business and operating plan for 2 locations of this small business.
Managed daily operating functions including profit and loss statements and all financial aspects.
Recruited, hired, trained and developed staff, conducted performance reviews and managed payroll.
 Success of primary location led to the opening of a second location.
 Determined market needs and merchandised store accordingly.
 Built custom clubs and provided repairs.
 Organized, managed and participated in several charity golf events annually.
 Offered private golf instruction.
Southwest Airlines, Los Angeles, CA 8/1994-8/2000
A Fortune Magazine Top Ten most admired corporations with over 49,000 employees.
Ramp Agent/Trainer: Responsible for the safety and security of the parked aircraft as well as managing
the baggage loading/unloading systems. Directed all arriving and departing aircraft, and maintained
ground and gate equipment and vehicles.
 Handled daily communications with flight operations.
 Hired and trained all new ramp operations employees.
 Voted in as Union Representative in 1995, negotiating new employee contracts.
AFFILIATIONS
Tee It Up For The Troops, participant 2010-2014
Volunteer, Long Beach Touch Walk 2010
Participant/volunteer Long Beach Autism golf tournament 2010
Traded to Los Angeles Raiders 1988-1989
Draft pick #204, San Diego Chargers 1987
Played in the Aloha Bowl as linebacker for USC, 1986