1. JEFFREY B. PEPPARD
7508 Limerick Drive, Charlotte, NC 28270 ● (980) 579-7994 ● jeff.peppard@gmail.com
SALES & ACCOUNT MANAGEMENT PROFESSIONAL
Sales and Marketing Manager with 10 + years of progressive experience surpassing sales benchmarks,
developing and maintaining vendor / supplier relationships and displaying exceptional budget management.
Areas of expertise include:
 New Territory Development and Penetration  Consultative Sales Solutions
 Broad Product Expertise  Customer Service Satisfaction
 Account Management and Retention
 Strategic Sales and Market Planning
 Multi-million Dollar Contracts
 Solution Selling
Master of Business Administration Marketing Management East Carolina University
Bachelor of Science Marketing Management & Business Administration East Carolina University
PROFESSIONAL EXPERIENCE
MCWANE INC.
M&H VALVE COMPANY – ANNISTON, AL
KENNEDY VALVE COMPANY ELMIRA, NY 2011- 2016
NC/SC District Sales Manager
M&H and Kennedy are independent manufacturers under parent company McWane Inc.’s globally
distributed products and services. Made in America since 1854, both companies produce a broad line of
AWWA / ULFM approved valves and fire hydrants for the waterworks and fire protection industries.
 Responsible for over $6 million in gross sales per year with a limited loyal distribution base.
 Manage a portfolio of 60+ distributor partners while working closely with their municipal and
contractor salespeople to increase volume sold and market share in the territory.
 Initiate, establish and build relationships with all distributors, municipal water and sewer authorities,
engineering firms, and end user utility contractors.
 Obtain customer sales orders and coordinate timetables among sales, credit, operations, and shipping
departments while monitoring results through delivery and payment.
 Identify and monitor distribution, competitors and contractor’s activity, obtain project specifications
and prepare material supply quotations for job bid process.
 Target municipalities and fire departments to ensure specification approval on full product line while
providing demonstrations and hands on training including product use, maintenance and repair.
 Perform competitive and sales analysis to monitor customer and industry trends and develop
forecasting data.
 Serve as a liaison between the customer and M&H/Kennedy technical representatives to ensure
timely and positive outcomes to customer complaints while minimizing liabilities and maintaining
excellent customer relations.
 Participate in special events and trade shows including American Water Works Association, NC and
SC Rural Water Associations, and NC Utility Contractors Association.
 Budget management of travel and entertainment expense accounts.

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JEFFREY B. PEPPARD PAGE 2
GRIFFIN PIPE PRODUCTS COMPANY – Lynchburg, VA (Now US PIPE CO) 2002- 2011
NC/SC Territory Sales Representative
Initiate the sales of ductile iron pressure pipe, fittings, and specialty products in the waterworks / utilities
industry to maximize tonnage sold, sales price and market share in the territory.
 Responsible for over 20 million in gross sales per year while exceeding aggressive sales goals.
 Surpassed fiscal 2010 sales benchmarks by achieving 161% of sales volume goals.
 Maintain field sales efforts, servicing existing customers while seeking new value added partnership
opportunities.
 Develop and maintain favorable supplier/user relationships with municipalities, contractors,
purchasing agents and distributors of Griffin Pipe Products.
 Submit competitive and sales analysis reports to monitor customer and industry trends and develop
forecasting data while working closely with engineers to promote Griffin Pipe.
 Investigate and resolve delivery and warranty issues.
 Participate in special events and trade shows to increase Griffin exposure in the industry.
BDS MARKETING / CANON USA – Irvine, CA 1997-2002
Senior Territory Sales Manager : Mid – Atlantic Region
Successfully designed, implemented, and managed an industry leading sales and marketing program
targeting consumer electronic/computer retail operations for Canon USA.
 Provided channel marketing support through development and enhancement of relationships with
retail business partners.
 Recruited, trained and managed 36 full and part time Canon Sales Representatives in 6 states from
Maryland to Florida. Training included opening, qualifying, providing solutions and closing the sale.
 Managed quantitative and qualitative sales analysis resulting in over $12 Million in annual total sales
of printing and imaging hardware and consumables.
 Developed sales strategies/promotions to increase sales of Canon products in major targeted
accounts by 400%.
 Created and distributed weekly national agenda that ensured consistent messaging to the field
regarding product and promotion rollouts, pricing changes, sales focus, and competitive updates.
 Consistently exceeded aggressive sales goals while leading my Mid-Atlantic region to number 1, 3
out of 4 years nationally.
EAST CAROLINA UNIVERSITY – Greenville, NC 1994-1996
Graduate Teaching Assistant
Departments of Finance/Marketing
PROFESSIONAL DEVELOPMENT
PC applications including:
Word, Excel, PowerPoint, Outlook
Seminars attended and completed:
“Leadership and Personal Accountability” Anthony J Salemi, Ph.D.
“Make Shift Happen” Professional Growth and Change through Communication; Anthony J Salemi, Ph.D.
“Professional Selling Skills” Zehren Friedman & Associates
“Professional Presentation Skills” Zehren Friedman & Associates
“Successful Negotiating Skills” Zehren Friedman & Associates: Dale Carnegie