1. RESUME
MANBIR SINGH YADAV
House No. 1789-c/o Manjeet Thakran Village- Jharsha Sec 39
Gurgaon (H.R) 122001,
Ph.no: 09718050995, 09610444738
E-mail: singh.manbir97@yahoo.com
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Career Objective
To become a renowned professional in a hospitality sector where i can grow with the
organization with my skills and knowledge.
Professional Experience
Present working with Citrus Hotel Bhiwadi Rajasthan as GSE Housekeeping.
(February 2015 to till date)
Worked with Citrus Hotel, Gurgaon (H.R) as GSA. Housekeeping
(October 2012 to January 2015)
Worked with Peppermint Hotel Gurgaon as Team Member Housekeeping.
(July 2010 to September 2012)
Worked with Impression services Pvt. Ltd Gurgaon as Housekeeping Supervisor.
( September 2008 to July 2010)
Job Responsibilities
To assisting the guests efficiently, courteously in all house keeping related functions.
Handling VIP guest efficiently and in a professional manner.
Liaising with Manager on all groups to ensure rooming lists, VVIP arrivals, accounting
instructions and special request are adhered to.
To maintaining Hotel high standard of Hospitality at all times by displaying excellent service.
To promoting goodwill by being friendly, courteous and helpful to guests.
To assisting in the training of new employees/ trainee when require.
To maintain daily and monthly reports of housekeeping.
To monitor and maintain proper house keeping supplies.
To do posting Process through Portal. Desktop software in.
Hand Over any relevant information with necessary departments and associates
Responsible for proper upkeep of entire Resort, in view to organize, supervise & co-ordinate
the function of the department in lieu of safety, cleanliness, general maintenance order &
establishment renovation.
Planning and Budgeting the revenues and costs for the Housekeeping department.
Addressing any grievance and counseling issues among the department staffs.
2. Keeping Involve into Contemporary information about of industry innovations in cleaning
techniques, preventive maintenance and cleaning product technology.
Guiding the housekeeping department to provide the highest level of comfort & hospitality to
guests and ensure guest expectations and their fulfillment by attitude, standards of cleanliness
and hygiene, attentiveness in all Resort premises as per standards.
Responsible for Cleanliness and Hygiene for premises as well as Guest Areas.
Staff Training / Scheduling/ maintaining high degree discipline in respect management
format.
Total inventory of linen, equipments and gadgets.
Reports & Records of Individual Performance, Gloss Reading, Function Prospectus, Log
book, Data for MIS
Academic Qualifications
10th
passed From U.P Board in year 2007
12th
passed From U.P Board in Year 2009
Hotel Software
Proficiency : Worked on IDS software
: Worked on Protel Desktop softwar
Personal Profile
Father Name : Mr. Gyan Singh
Date of Birth : 19th
January 1989
Marital status : Married
Permanent Address : VILL. Ghumariya House n.237,
Tehsil- Etah, Distt- Etah,
Uttar Pradesh,
Pin- 207001
Languages known : English, Hindi
Nationality : Indian
Religion : Hindu
Hobbies : Playing cricket.
Date :
MANBIR SINGH YADAV
Place :