1. Nitesh Kumar
Housekeeping Supervisor at Trident Jaipur.
CAREER OBJECTIVE
- To be an outstanding professional and to exceed guest expectations using my knowledge and
experience of managing a team.
- To emerge as a leader, facing new challenges every day and creating a productive environment
by encouraging team members with effective leadership.
JOB PROFILE
- Organization: Oberoi Hotels and Resorts.
- Location: Trident Jaipur.
- Designation: Housekeeping Supervisor.
- Managing operations related to Floors, Public Area & Laundry
- Assisting the Executive Housekeeper in the overall administration of Housekeeping
Operations.
- RESPONSIBLITIES:
Check and Inspect guest rooms for maintenance and cleanliness
Constantly monitoring key performance indicators for the department and take
corrective action.
Ensuring team members are fully trained on all hotel systems, procedures to
ensure safety
Efficiently managing a team of assistants, general cleaners and building cleaners.
Conduct training sessions for the team to enhance knowledge & skills.
Assist the EHK in Monitoring inventory and discard process
Checking rooms and public area for maintenance and ensure their completion and
to maintain record of all maintenances.
Handle guest queries and complaints related to the department.
Coordinating with other departments for hassle-free functioning.
Adopting guest oriented approach by guest interaction & working positively on
guest feedback.
2. KEY STRENGTHS
Self-motivated team leader with great attitude.
Experienced professional, can perform in high pressure situations.
Excellent interpersonal and customer service skills.
Sound Technical Knowledge along with excellent practical skills.
PROFESSIONAL EXPERIENCE
Organization : Oberoi Hotels & Resorts.
Location : Trident Jaipur.
Position Held : Housekeeping Assistant & Supervisor.
Total Experience : 2 year 8 months
Supervisory Exp : 08 months
PROFILE:
- Gained expertise in all aspects of housekeeping by working in all major sections
Like Floors, Laundry & Public Areas.
- Handled all shifts on a cyclic basis like Morning, Afternoon, And Night shift etc.
- Recognized as a potential leader and selected for Supervisory Development
Programme.
- In charge of key areas like Minibar inventory, Lost and Found section and
Stores.
- Promoted as a Supervisor in Trident, Jaipur.
ACHIEVEMENTS & CO-CURRICULAR ACTIVITIES
Successfully completed ‘Supervisory Development Programme’ Awarded by Oberoi
Hotels & resorts, Jaipur India in the year of 2014. .
Endowed special recognition “Hi Flier of the Year” for dedicated performance at The
Trident Jaipur.
Recognized two times as a best guest recognized person at The Trident Jaipur.
ACADEMIC DETAILS
4 years Degree in Hotel Management from Suresh Gyan Vihar University.
Passed XII from Rajasthan Board in 2008.
Passed X from Rajasthan Board in 2006
3. HOBBIES
Travelling, Listening music & Singing.
PERSONAL PARTICULARS
Date of Birth : 05/06/91
Language Known : Hindi, English
Marital Status : Unmarried
Nationality : Indian
Email ID : nitesh.bhm09@gmail.com
Contact no. : +918233380875
Declaration:
I hereby declare that the information provided are true to best of my knowledge and I
Will provide my full of efforts to organization
PLACE:
Signature
DATE : Nitesh Kumar