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Nitesh Kumar
Housekeeping Supervisor at Trident Jaipur.
CAREER OBJECTIVE
- To be an outstanding professional and to exceed guest expectations using my knowledge and
experience of managing a team.
- To emerge as a leader, facing new challenges every day and creating a productive environment
by encouraging team members with effective leadership.
JOB PROFILE
- Organization: Oberoi Hotels and Resorts.
- Location: Trident Jaipur.
- Designation: Housekeeping Supervisor.
- Managing operations related to Floors, Public Area & Laundry
- Assisting the Executive Housekeeper in the overall administration of Housekeeping
Operations.
- RESPONSIBLITIES:
 Check and Inspect guest rooms for maintenance and cleanliness
 Constantly monitoring key performance indicators for the department and take
corrective action.
 Ensuring team members are fully trained on all hotel systems, procedures to
ensure safety
 Efficiently managing a team of assistants, general cleaners and building cleaners.
 Conduct training sessions for the team to enhance knowledge & skills.
 Assist the EHK in Monitoring inventory and discard process
 Checking rooms and public area for maintenance and ensure their completion and
to maintain record of all maintenances.
 Handle guest queries and complaints related to the department.
 Coordinating with other departments for hassle-free functioning.
 Adopting guest oriented approach by guest interaction & working positively on
guest feedback.
KEY STRENGTHS
 Self-motivated team leader with great attitude.
 Experienced professional, can perform in high pressure situations.
 Excellent interpersonal and customer service skills.
 Sound Technical Knowledge along with excellent practical skills.
PROFESSIONAL EXPERIENCE
 Organization : Oberoi Hotels & Resorts.
Location : Trident Jaipur.
Position Held : Housekeeping Assistant & Supervisor.
Total Experience : 2 year 8 months
Supervisory Exp : 08 months
PROFILE:
- Gained expertise in all aspects of housekeeping by working in all major sections
Like Floors, Laundry & Public Areas.
- Handled all shifts on a cyclic basis like Morning, Afternoon, And Night shift etc.
- Recognized as a potential leader and selected for Supervisory Development
Programme.
- In charge of key areas like Minibar inventory, Lost and Found section and
Stores.
- Promoted as a Supervisor in Trident, Jaipur.
ACHIEVEMENTS & CO-CURRICULAR ACTIVITIES
 Successfully completed ‘Supervisory Development Programme’ Awarded by Oberoi
Hotels & resorts, Jaipur India in the year of 2014. .
 Endowed special recognition “Hi Flier of the Year” for dedicated performance at The
Trident Jaipur.
 Recognized two times as a best guest recognized person at The Trident Jaipur.
ACADEMIC DETAILS
 4 years Degree in Hotel Management from Suresh Gyan Vihar University.
 Passed XII from Rajasthan Board in 2008.
 Passed X from Rajasthan Board in 2006
HOBBIES
 Travelling, Listening music & Singing.
PERSONAL PARTICULARS
Date of Birth : 05/06/91
Language Known : Hindi, English
Marital Status : Unmarried
Nationality : Indian
Email ID : nitesh.bhm09@gmail.com
Contact no. : +918233380875
Declaration:
I hereby declare that the information provided are true to best of my knowledge and I
Will provide my full of efforts to organization
PLACE:
Signature
DATE : Nitesh Kumar

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New Microsoft Word Document

  • 1. Nitesh Kumar Housekeeping Supervisor at Trident Jaipur. CAREER OBJECTIVE - To be an outstanding professional and to exceed guest expectations using my knowledge and experience of managing a team. - To emerge as a leader, facing new challenges every day and creating a productive environment by encouraging team members with effective leadership. JOB PROFILE - Organization: Oberoi Hotels and Resorts. - Location: Trident Jaipur. - Designation: Housekeeping Supervisor. - Managing operations related to Floors, Public Area & Laundry - Assisting the Executive Housekeeper in the overall administration of Housekeeping Operations. - RESPONSIBLITIES:  Check and Inspect guest rooms for maintenance and cleanliness  Constantly monitoring key performance indicators for the department and take corrective action.  Ensuring team members are fully trained on all hotel systems, procedures to ensure safety  Efficiently managing a team of assistants, general cleaners and building cleaners.  Conduct training sessions for the team to enhance knowledge & skills.  Assist the EHK in Monitoring inventory and discard process  Checking rooms and public area for maintenance and ensure their completion and to maintain record of all maintenances.  Handle guest queries and complaints related to the department.  Coordinating with other departments for hassle-free functioning.  Adopting guest oriented approach by guest interaction & working positively on guest feedback.
  • 2. KEY STRENGTHS  Self-motivated team leader with great attitude.  Experienced professional, can perform in high pressure situations.  Excellent interpersonal and customer service skills.  Sound Technical Knowledge along with excellent practical skills. PROFESSIONAL EXPERIENCE  Organization : Oberoi Hotels & Resorts. Location : Trident Jaipur. Position Held : Housekeeping Assistant & Supervisor. Total Experience : 2 year 8 months Supervisory Exp : 08 months PROFILE: - Gained expertise in all aspects of housekeeping by working in all major sections Like Floors, Laundry & Public Areas. - Handled all shifts on a cyclic basis like Morning, Afternoon, And Night shift etc. - Recognized as a potential leader and selected for Supervisory Development Programme. - In charge of key areas like Minibar inventory, Lost and Found section and Stores. - Promoted as a Supervisor in Trident, Jaipur. ACHIEVEMENTS & CO-CURRICULAR ACTIVITIES  Successfully completed ‘Supervisory Development Programme’ Awarded by Oberoi Hotels & resorts, Jaipur India in the year of 2014. .  Endowed special recognition “Hi Flier of the Year” for dedicated performance at The Trident Jaipur.  Recognized two times as a best guest recognized person at The Trident Jaipur. ACADEMIC DETAILS  4 years Degree in Hotel Management from Suresh Gyan Vihar University.  Passed XII from Rajasthan Board in 2008.  Passed X from Rajasthan Board in 2006
  • 3. HOBBIES  Travelling, Listening music & Singing. PERSONAL PARTICULARS Date of Birth : 05/06/91 Language Known : Hindi, English Marital Status : Unmarried Nationality : Indian Email ID : nitesh.bhm09@gmail.com Contact no. : +918233380875 Declaration: I hereby declare that the information provided are true to best of my knowledge and I Will provide my full of efforts to organization PLACE: Signature DATE : Nitesh Kumar