1. PROFILE OF ALOK DAS
PERMANENTADDRESS
ALOK DAS
S/O ASHIS KUMAR DAS
SATISH BHABAN
AGAR PARA
TARA PUKUR MAIN ROAD
KOLKATA-700109
WEST BENGAL
PH-09769878427
E-MAIL-alokdas51@gmail.com
To develop my knowledge, skilland attitude and to work competently in this
hospitality industry.
10+2 from WBHSE
3 year Diploma in Hotel Managementfrom NALANDA INSTITUTE OF
ADVANCED STUDIES, SALTLAKE, Kolkata – India
B.Sc in Hotel Managementand Tourism from ANNAMALAI
UNIVERSITY
Friendly, Hard working, Sincere and polite, Managementskills, Positive
attitude, Goodcommunication skills.
Current Designation: Housekeeping Executive
Expecting designation:Housekeeping Asst. Manager
Career Objective:
Academic Qualification:
PROFESSIONAL ATTRIBUTES:
Job Expectation:
2. Currently working with Leela Mumbai as a House keeping Shift In
Charge.
Workedwith The Leela Palace Chennaias a pre-opening team member in
Housekeeping Department. Role Supervisor.(DEC-2011 to APR-2014)
Workedas a supporting team at Leela Palace NewDelhifor 3 months.
Workedwith Hyatt RegencyKolkata as a House Keeping Team Leader.
(JAN -2011 to DEC-2011)
Workedas a House Keeping junior supervisor at The PARK
Kolkata.(AUG- 2009 to DEC-2011)
Workedas a Housekeeping Associate (RoomAttendant) in Taj Krishna,
Hyderabad (JULY- 2008 to JULY-2009).
Directand controls all subordinate room attendants to ensure that all day
to day operationalmatters are handled on time and guest expectations are
met
Ensure the cleanliness and maintain all public areas and back of the house
as directed
Assign rooms for cleaning as per schedules and monitors the cleaning
process
Ensure that the vacant rooms are cleanedon time, checksthem on
completion of cleaning and reports back to housekeeping once complete
Reports engineering failures and breakdowns and follows up on repair
schedules.
Ensure that the housekeeping parstocks are properly in order.
Work Experience:
Job Description:
3. Oversees the conditions of the guestcorridors, pantries and back of the
house as wellas well as the front of the house areas and reports any
problems to immediate supervisor.
Oversees the minibar operationensuring bars are re stockedin a timely
and efficient manner.
Oversees the issuing, controlling and application of housekeeping cleaning
chemicals.
Oversee the turndown process ensuring especiallyrequestedtimes are
adhered to.
Executes departmental administration filling in forms and checklists are
required on time.
Maintains and adheres to the policy regarding lost and found and reports
any security concerns to supervisors.
Executes departmental administration filling in forms and checklists are
required on time.
Maintains and adheres to the policy regarding lost and found and reports
any security concerns to supervisors.
Handles guestcomplaints.
Goodorganizationaland communication skills.
Ability to work under pressure.
Effective team player with motivational.
Insists on punctuality and achieving set target.
Capable of multi-tasking and taking on additional responsibilities.
Do RCA of Negative GFS Card.
Departmentaltrainer
Buddy system
Conducting Simulation for Team Members.
Skills:
Extra Curricular Activities:
4. QAP (Quality assurance process)in charge.
Won eagle competition
Did case study on TIME AND MOTION in façade cleaner
Making Look Book for public Area
Making snag list for public area and guestroom at a pre-opening property
Machine maintenance, care & tagging
Making MIS & GM report.
5 chain of hotels and room description
Basic planning & organizing a Housekeeping Department
Setting up a linen room (Types of linen/Market Rate/Linen flow of a star
hotel & establishing par stock to manage inventories & controlling
expenses for budgeting)
HEIGHT 168cms
Nationality Indian
Sex Male
Religion Hindu
Marital status Unmarried
Hobbies Traveling, Playing cricket, Listening to music.
Language known English,Hindi,Bengali
Date of Birth 10th April,1987
I hereby declare that the above mentioned information is true to the best of
my knowledge.
PROJECT AND ASSIGMENTS
Personal profile:
Declaration:
