Shyam Sunder has over 10 years of experience in the hospitality industry, currently working as an executive at BRYS Fort in Jaisalmer. He has held roles such as senior supervisor and supervisor at various hotels. He holds a diploma in hospitality management from the University of Cambridge and a bachelor's degree. His skills include maintaining room standards, inventory management, computer skills, and knowledge of hotel software. His responsibilities have involved developing housekeeping procedures, staff management and training, guest services, and coordinating with other departments. His hobbies include gardening and making friends.
1. SHYAM SUNDER
H. No = T-21, D-1,W.No.03,
Vill- Mandkol, P.Off- Janoli,
Teh- Palwal, Distt- Faridabad.
( M ) 09460148076, 09873496693
E- Mail id:- ssdixit.dixit2@gmail.com
Skype id:- shyam.sunder139
CAREER OBJECTIVE
To work with an organization challenging environment and give my best to the job assigned for
the development of the self in pursuit of excellence.
PROFESSIONAL EXPERIENC
Presently working with BRYS FORT in JAISALMAR (A Unit of BRYS Group hotels) as a
Executive for Jan 2013 to till date.
Worked with BRYS FORT in JAISALMAR (A Unit of BRYS Group hotels) as a Sr.Supervisor for
Nov 2011 to Jan 2013.
Worked with QUALITY HOTEL in FARIDABD (A Choice Group of hotels) as a Supervisor for
NOV 2010 to Oct 2011.
Worked with TIVOLI GRAND RESORT in DELHI (Group of hotels) as a Room Attendant for Jan
2009 to Oct 2010.
PROFESIONAL TRAINING
Completed Industrial Training in Hotel ATRIUM (A Unit of Claridges Hotels) for Oct 2007.
PROFESSIONAL QUALIFICATION
Completed Diploma in HOSPITALITY Management from University of Cambridge for Aug 2008.
EDUCATIONAL QUALIFICATION
Graduation from M.D.U Rohtak for 2014.
12th from B.O.S.E. Haryana for Nov 2005.
10th from B.O.S.E. Haryana for Nov 2003.
2. PERSONAL SKILLS
Maintain Rooms standard.
Chemical knowledge Which use in Hospitality Industry.
All Inventory and reports in Housekeeping Department.
Knowledge of monthly Room costing.
Knowledge of Computer.
ADDITIONAL QUALIFICATION
Knowledge on Point Of Sale which is used in Laundry and Mini bar for billing purpose.
Working knowledge on IDS SOFTWARE & PMS.
PERFORMED DUTIES AND RESPONSIBILITIES
Developing housekeeping system and standard procedures and see that they are followed.
Manage development of line staff & supervise.
Maintaining the guest suites as per standard of hospitality.
Maintaining the all registers and files.
Checking Mini bar, linen, kitchenware, Guest Amenities
Communication & coordination within internal departments
Arrange staff bonding session, to motivate, listens for feedback & improve.
Maintain grooming standards
Arrange chemical
PERFORMED DUTIES AND RESPONSIBILITIES
Maintenance housekeeping equipments and machinery.
Submission of staff appraisals and job chat of my subordinates.
Counseling subordinates in personal and work related matters.
Encouraging team building through daily briefing.
Ensuring the housekeeping team provides a consistent quality of cleanliness in the public areas
and the guest accommodation as per corporate present standards.
Interacting with guest to obtain feedback
Waste management
Making the duty allocation leave plan of all staff.
Training the employs to perform the standard procedure as applicable as per the job requirement.
Conducting various hygiene audits.
Key involvement of in the finalization of vender and materials.
Preparing reports such as stocks, Profit & loss, Ensuring proper indenting procedures.
Prepare cleaning schedules and implementing them.
Successfully liaised with local authorities and other department heads.
Indenting, Purchase and distribution of stationeries.
3. HOBBIES AND INTRESTS
Gardening
Making new friends
KEY STRENGTH
1. Ability to work under pressure.
2. Dedicated to my work.
3. Punctual and Sincere.
4. Confidence and Will Power.
5. Positive Attitude
6. Good Interpersonal relationship
7. Understand the company goal.
8. Smart worker and Good Learner.
PERSONAL PROFILE
Father’s Name : Mr.Durga Dutt
Nationality : Indian
Date of Birth : 22-12- 1984
Marital Status : Married
Language Known : English, Hindi, basic German
Height : 5.7 In
Eyesight : Normal
Weight : 65 kg
Passport no : J 4067958
Passport Date of Issue : 29/09/2010
Passport Date of Expiry : 28/08/2020
Passport Place of Issue : Delhi
(SHYAM SUNDER)