1. Cover Letter
VIPIN RAJ
Villa no. 5, Paradise garden,
Building no. 1437 Road no. 4126,
Block no. 341, Juffair. Bahrain
Email id: Vipsy11@gmail.com
00973-36225040, 34375366
REF: F & B SERVICE.
I would like to consider my application to the post of ASST. OUTLET MANAGER at your
esteemed organization.
Working in hospitality industry over last few years, I have developed a passion of
Providing a top quality guest service, and contributing to a memorable dining experience. While training and
leading a team I have endeavoured to pass on the values to other team members. While I was working as a
captain/supervisor/Inchrge in The Golden palms hotel & spa Bangalore , Cafe italia Bahrain , and Best
western plus the olive Bahrain , I have gained experience in restaurant management and mastered training
Inventories implementing , Micros and ordering and many more. I would be really happy if I can get an
opportunity to work in your esteemed hotel and manifest my skills and talent to you.
I have completed my Bachelors degree in hotel management, which has a module in food and
beverage service, production, House keeping and front office.
I am specialized in Bar and having done a project on Gin, and aquired wide experience and sound knowledge
in food & beverage. I am multi skilled, and can adopt in any of the f & b department in hospitality sector.
I believe my experience, work ethic, and knowledge will yield required result.
Please find my attached resume and I look forward working with you.
Yours truly,
VIPIN RAJ
2. VIPIN RAJ
Mobile: +973- 36225040
E-Mail: Vipsy11@gmail.com
SKYPE: vipiniscool2
~F&b supervisor ~Operations Management ~Guest Servicing
PROFESSIONAL PROFILE
A competent professional with around 6 years of experience in Operations Management entailing supervisor, and
guest servicing.
Presently working with BEST WESTERN PLUS THE OLIVE as FOOD&BEVERAGE Sr.SUPERVISOR.
Proven ability of delivering value-added guest service and achieving guest delight by providing customised
products as per requirements.
Pivotal in formulating & implementing new ideas considering the latest trends in hospitality industry.
Deft in handling outdoor catering, managing & organising events & promotions.
Good interpersonal skills with the ability to work in a multi cultural environment comprising of different
nationalities.
CAREER HIGHLIGHTS
Sep’12- Till date F&B Supervisor Best western plus the olive Bahrain.
Jan’10 – Mar’12 Sr. captain Cafe Italia restaurant, Bahrain.
Mar’08 – Dec’09 Captain Golden palms hotel & resort, Bangalore.
Mar’07- Jun’07 Executive-2 R.k.h.s pvt.ltd (compass), Bangalore.
Jun’06 – mar’07 Operational Management Trainee R.k.h.s pvt.ltd (compass), Bangalore.
PRE-OPENING HIGHLIGHTS
Worked as a pre-opening team member in Best western Plus the olive hotel 2012, Juffair Bahrain.
Worked as a pre-opening team member in Cafe Italia fine dinning restaurant 2010, Adiliya Bahrain.
Key Result Areas:
SUPERVISOR
Preparing roasters, handling stock taking, restaurant inventory & inventing new techniques.
Ordering & pricing food and bar, upholding liquor laws such as making sure there are no under-age drinkers on the
premises.
Managing Inventory & getting the restaurant and bar ready for guest.
Maintaining standard operational procedure.
Handling banquet parties with special business skills.
Practices high standards of hospitality while organizing table and banquet reservations, serving food & beverage to
guest satisfaction and exceeding guest expectation.
Operations Management
Planning & implementing strategies to garner business.
Taking group bookings according to the company specifications.
Coordinating with front office, house keeping, and food production for best of guest service.
3. Coordinating with suppliers and vendors.
High maintenance of equipment, tools, fixtures, and service area.
GUEST Servicing/ Team Management
Interacting with clients, taking good care of guest, serving guest & handling guests’ requests & resolving
complaints.
Ensuring that the staffs perform the duties efficiently & effectively.
Maintaining the discipline & ensuring cleanliness in the work area.
Imparting training and cross training of the staff.
Major Accomplishments:
Best employee of the quarter golden palms hotel and resort.
Successfully organising food court in aero show held from11th
to 15th
09. In difficult times.
PROFESSIONAL CERTIFICATION
Completed Advanced 4 year Degree (2002-2006) in Hotel Management (B.H.M) FROM K.L.E’S S Nijalingappa
college, Bangalore University, India.
INDUSTRIAL TRAINING
Organisation : The Grand/Lalit Ashok, Bangalore
Tenure : 1 month
Organisation : The Chancery, Bangalore.
Tenure : 2 months.
Organisation : Cidade de goa, Goa.
Tenure : 2 months
Organisation : The Taj Umaid bhawan palace, Jodhpur.
Tenure : 1 month
IT EXPOSURE
Proficiency with MS Word, Excel, Power Point & internet.
Master in MICROS and IDS SYSTEMS
Training presentation as per SOP’S
PROJECT
Marketing feasibility and financial viability
Operational aspect of a “5 Star Hotel GRAND ASHOK”, Bangalore.
Specialization project on “GIN”.
4. PERSONAL DETAILS
Date of Birth : 11th
February, 1985
Gender : Male
Nationality : Indian
Marital status : Married
Linguistic ability : English, Hindi, Rajasthani, Malayalam, partly French and Kannada.
Passport details : No. H1466012
Issued 12/11/2008.
Expiry 11/11/2018.
Address : Paradise garden, building no.1437, road no.4126, block no.341, villa no.5 juffair Bahrain
References : Available on request.
DECLARATION
I do here by declare that the information given above is true to the best of my knowledge.
Dated 04/03/2016
Juffair, Bahrain (VIPIN RAJ)