1. CURRICULLUM VITAE
Ramesh Kumar Yadav
Vill. &post-Milkipur P.S- Inayat nagar
Dist.-Faizabad (U.P)
Mob: +91-7898365008 E-Mail:hmrameshkumar01@gmail.com
CAREERASPIRATION:
 To explore my capabilities and to understand the processes those drive the
Organization. I will be interested to put my efforts in the direction so as to obtain
challenging position in the organization and to serve the organization in the best
possibleway.
EXPERIENCE:
 Working in Sodexo Food Solutions India Pvt. Ltd. as a Front office
Executive with The Green Retreat by Reliance industries ltd. Jamnagar
(Gujarat).fromJanuary 2015 to till now.
The guest house have 181 deluxe Room, a lounge, tennis &volleyball
court, billiard room, Fully A.C multi cuisine Restaurant of 102 covers,
Banquet hall, conferencehall & an open lawn to cater 1000 to 2000 pax.

2.  Worked in United21 mandarmoni as a Front Office Executive from 12th
June 2014 to 25th Dec. 2014.(Panoramic Groupof Hotels & Resort)
The hotel has 58 rooms with inter connecting room, deluxe room, and &
Cozy Cottage rooms. There is a lawn in which we arrange parties & also
have Banquet Hall in which we can cater 100 to 250 pax. All rooms are
sea facing & is mainly famous for long & broad beach, other connecting
beaches, Red Crabs & other recreations.
 Worked in Relax Inn Hotel & Resort Korba as a Front Office Executive
from1st
June2013 to 05th
June2014.
The hotel has 42 rooms A.C. deluxe, super deluxe, & Pr.suite.
With multi cuisine A.C. restaurant of 60 cover, A.C. Conference hall, A.C.
Banquet hall 100 Pax. Bar for 50 pax and an open lawn to cater 1000 to
2000 pax. Mainly this area is famous for industries like power plants.
 1year 4 month worked in Capri Hospitality Services as a Front office
Executive cum HouseKeeping Executive.
 1 year Worked with Capri Hospitality Services as a guest house incharge
25/01/2011to 20/01/2012.
 Worked in O.D.C with Hotel Jehnuma Palace Bhopal 15days.
 Worked in O.D.C with Hotel Noor us Sabah Bhopal 10 days.
Key Responsibilities in Industry:
 Execute departmental tasks within the framework of orders given by the Unit
Head Greeting the customer, registration procedures and roomallocation.
 Providing rooms to guests with prior reservations, in accordancewith their
preferences.

3.  Accurately entering guestarrivals into the computer.
 Registering all information filled out by the guests on the registration cards
into the computer.
 Reviewing the arrival list every morning one last time for roomallocation and
special notes.
 Checking customer key return on the departurelist and places a tick on the
list.
 Reviewing the departure list and maintaining communication with the Front
Cashier, thereby preventing Customers fromleaving without paying.
 Checking the departure list every morning for any notes.
 Ensuring proper record keeping of vacant, ready for sale, and blocked rooms
and their arrangementin the Room rack.
 Comparing the roomrack with the list of occupied rooms fromthe computer.
 Maintaining constant rack arrangementof arrivaland departurerooms,
reserved rooms, empty, clean, dirty, ready for sale, and blocked rooms.
 Enabling proper roomchanges and sending roomchange forms to the
housekeeping department, F&B Department.
 Maintaining check of empty room's keys.
 Filing all frontoffice reports properly.
 Memorizing all prices of the hotel and its facilities (room, food, TV, safe, sauna,
etc.) Informing guests aboutall hotel services, and trying to sell these services.
 Checking whether cash and credit cards have been properly processed.
 Taking necessary measures notto permit customer to leave without paying.
 Attempting to resolveall guest complaints and problems.
 Possessing knowledgeon culturaland art events, entertainment and excursion
possibilities.
 Manpower Planning and Job allocation.
 Customer Satisfaction: Ensuring high quality services, resulting in guest delight
and optimum resourceutilization for maximum servicequality.
 Responsibilities of all H.R works.
 Reporting to my seniors & Admin Heads.
 Arranging parties.
 Contact with vendors.
 Supply of food & snacks on time in working areas.

4.  Handle the V.I.P Movements.
 Ability to work in Multicultural environment.
 Solve guestproblems.
 Do check-In check outs & Billings of guest.
 Allot rooms to guest.
 Make communications with all departments.
 Motivate employees for better result.
 Train to my junior staff & take briefings.
TECHNICALSKILLS:
 Comfortable With Windows 98, XP Operating Systems, Vista Operating
Systems, Windows 8 and Windows 7 System.
 Software : MS-OFFCE(Ms-Word, Excel, PowerPoint)
 Worked on IDS 4.0 Software.
 Worked on WINHMS software.
PROFESSIONAL QUALIFICATION:
 Bachelors of Hotel Management& Catering Technology fromR.K.D.F. institute of
Hotel Management and Catering Technology, Bhopal (M.P).
EDUCATIONAL QUALIFICATION:
Course Board Year Division
12th U.P Board 2008-2009 2nd
10th U.P Board 2006-2007 2nd
OTHER QUALIFICATION:
 Diploma in Basic computer.

5.  Completed 6 month of Industrial Training in all major department from Radisson
Khajuraho (Carlson Rezidor Hotels Group) (M.P)
STRENGTH:
 Work experience as a receptionist
 Fluent English and any additional languages considered as a plus
 Professionalspeech and behavior
 Patient listening
 Sense of humor
 Complying with administrative principles and views
 Respectful and helpful towards colleagues
 Attentive enough to control severaltasks simultaneously
 Clean and positive appearance
 Representative capabilities
 Attentive to details
 Positive attitude
 Good Teamwork
HOBBIES
 Listening Music.
 Watching Movies.
PERSONAL DETAILS:
Father's Name : Shri Balram Yadav
Date of Birth : 07-07-1990
Language : English, Hindi, Awadhi, Gujarati & Bengali.
Nationality : Indian

6. Sex : Male
Marital Status : Single
PassportNo. : M6304719
DECLARATION
I hereby declare that all the information given above is true to the best of my knowledge.
Date - 21-03-2015 Ramesh Kumar
Place – Jamnagar