Divyansh is seeking a job in hospitality management where he can utilize his customer service and management skills. He has two years of experience as a front office associate at hotels in Pune and Rajkot. His skills include excellent customer service, handling multiple guests simultaneously, knowledge of hotel facilities and services, and ability to multi-task. He is proficient in Microsoft Office, hotel property management systems, and internet/email. He has received awards for serving the president of India and a volunteer certificate from the chairman of IYF. Divyansh has an education background that includes a BSc in Hotel Management.

1. RESUME
DIVYANSH
CAREER OBJECTIVES:
To find a job within a company where I could best utilize my exceptional customer service and
management skills to the benefit of the company and if the opportunity arises, to be promoted
within the company to a position in which I am able to further my career in the hospitality industry.
TRAINING EXPERIENCE:
As a front desk Trainee
•Welcome guests on arrival and provide information regarding availability,
room types, room rates.
•Assign rooms pertinent to guests’ needs and choice
•Collect payments for rooms and board.
•Instruct bell boys to assist guests with luggage.
•Provide information regarding hotel policies and activities in response to
queries both on the phone and in person.
•Maintain inventories pertinent to vacancies, reservation and rooms.
•Compile reports relevant to guest accounts, receipts and vouchers both
manually and electronically.
JOB EXPERIENCE:
Two years experience As a front office associate with Sun N Sand, Royal orchid Group of
Hotels, Pune & currently working with Fortune Park Jps Grand, Rajkot.
KEY SKILL
 Excellent personal presentation and interpersonal skills.
 Passion for exceptional customer service.

2.  Profound ability to ensure that the higest standards of hospitality are established.
 Highly skilled in handling multiple guest simultaneously.
 In-depth knowledge of general facilities & service of the Hotel.
 Able to multi-task effectively.
 Developed and implemented strategies for front office, bellstand,parking, concierge, etc. that
support achievement of the hotel’s goals
 Planned and coordinated hotel housing activities by working closely with sales, catering,
housekeeping and other departments.
 Analysed business forecasts and schedules accordingly.
COMPUTER EXPERTISE
 MS office suite
 Hotel property management system
 Internet & E-mail
AWARDS AND CERTIFICATION
• Rewarded by restaurant manager for serving honourable president of india Mr. Pranav
Mukharjee.
• Work as a “voulanteer” in a world camp international youth fellowship., and get certificate from
Chairman of IYF.
Area of intrest: FRONT OFFICE
EDUCATIONAL QUALIFICATION
QUALIFICATION Board Year of passing Marks/divison
10th
CBSE 2010 2ND
12th
BSEB 2012 1ST
B.SC HOTEL MGMT. PTU 2015 1ST
PERSONAL INFORMATION
Name :Divyansh
Father name :Mr. Ranjan kumar singh
Mother name :Mrs. Nilu singh
Permanent address :C/O- Ranjan kumar singh
Nagina Singh colony, Near Rajendra college, Gudri
Main Road, Chapra(Bihar).
Pin code : 841301
Correspondence address :C/O- Shankar sahu, Puran Vihar
Opposite Mahi restaurtant, near Argora chowk(Ranchi)
Pin code :834002
MOB. NO : 7030534972, 9097011187

3. E-MAIL :Divyanshrahul44@gmail.com
Declaration :-
I hereby declare that the above furnished details are true to the best of my knowledge and belief.
Date:
Place:
Signature