1. Varun Seth
+91-9711455984 1/32 2nd
Floor
Moti Nagar, New Delhi-15
Seth.varun29@gmail.com
Career Objective
To work in a growth-oriented organization, which ensures opportunity for professional and
personal development, where I can use my skills and abilities to make significant contributions
towards the achievement of my career goals with the company goals.
Highlights
Total experience of 4.5 years which includes 3 years working at Sapient consulting Pvt Ltd
as Associate Office Services and 1.6 years at Hotel Industry.
Extensive knowledge of Domestic Travel, Accommodation & other Office Service
processes
Good academic track record.
Education and Credentials
Pursuing MBA from Amity University –Distance learning.
Graduate Diploma in Hospitality, Catering & Tourism management (Hotel Management),
JIMS, New Delhi.
12th
passed from St. Martin’s Public School, New Delhi.
10th
passed from St. Martin’s Public School, New Delhi.
Employment History
1) Sapient India Pvt Ltd, Gurgaon (26th
Mar 2012 – till date)
Company Profile: Sapient is a business & IT consulting company
Profile: Associate, Office Services
2. SME (Subject-Matter Expert) for Domestic Travel Process:
Possess profound knowledge and understanding of the domestic travel process in Sapient
Organizing the accommodation for new hires, Sapient travelers and clients in hotels /
corporate apartments and guesthouses
Responsible for taking Feedback/Courtesy calls for Corporate apartment and Guesthouses
Responsible for taking Surprise visits of the corporate apartment & guesthouses and taking
corrective actions for negative observations.
Responsible for preparing Daily accommodation report which showcase the daily utilization
of corporate apartment & guesthouse.
Helpdesk:
Comprehensive knowledge of Admin and Office Services processes related to Housekeeping
and Maintenance and Adhoc transport bookings.
Effectively managing office services requests / tickets through BMC remedy tool across
PAN India – Bangalore, Noida, Gurgaon SEZ sites.
Quick problem solving ability, providing better solutions to employees
Good at maintaining healthy employee relations, handling employee grievances thus,
creating an amicable and transparent environment
Quick in learning new concepts, process, handling work pressure and communicating ideas
effectively
Good at resolving users query on Office Service hotline 61000 giving great experience to
sapient employees.
Responsible for taking female feedback calls on web application “Ringer”.
Responsible for preparing Helpdesk Tickets Dashboards.
Cafeteria Handling:
Responsible for food testing.
Responsible for checking hygiene level.
Responsible for preparing food menus.
Responsible for backend kitchen audits & preparing internal reports.
Hiring & de-hiring of food counters.
Medical Room:
Maintaining of stock (medicine)
Arranging various medical camps – blood donation camp, Physiotherapist, Diet camps and
their sessions and logistics.
Updating cooperate tie-ups with Hospitals.
3. Responsible for handling housekeeping process, exit clearance, events, store management
– In and out moment of materials.
2) Hotel Industry
Company Profile: Hotels
Profile: Steward (Food & Beverage Service)
Worked with five star properties by participating in ODC (Outdoor Catering) during studies,
in the hotels like Taj Palace, Hyatt Regency -Delhi, Taj Mahal, IHC.
Participated in the ODC conducted for 20-20 and one day matches during the month of
October’2009.
Experience working with Lemon Tree Hotel as an industrial trainee for three months.
Experience working with Hyatt Regency, Delhi as a steward for one year from 15th February
2011 to 16th February 2012.
Skills & Certifications
Basic MS - Office knowledge along with Internet and E-mailing
At sapient, using different application such as “BMC remedy tool” for Helpdesk; “Taleo” for
new hires; web application “Ringer” for feedback calls & courtesy call.
Significant Highlights
Received various accolades entitle for outperforming.
Rewarded and recognized for best individual performer in Admin operation.
Rewarded for exceptional player in Sapient Consulting Ltd annual awards.
Personal Details:
Name: Varun Seth
Father’s name: Mr. Davinder Kumar Seth
Date of Birth: 29th
May 1990
Marital status: Single
Nationality: Indian
Hobbies: Like travelling & listening to music