SlideShare a Scribd company logo

Dilip Awasthi_CV

1 of 4
Download to read offline
Dilip Awasthi
Result-oriented professional with 22 years of experience in
the Hospitality Industry in Operations Management,
Administration performer with a proven track record of
increasing revenues and streamlining workflow. Proficient in
managing Restaurant, Coffee Shop, Banquets, In Room
Dining, Bar, Tea lounge, etc. Significantly improved
organisational effectiveness, business & image via
customer and market focussed strategy development
with commitment to ensuring highest level of customer
service at all times, resolving complaints and issues
efficiently and accurately .Keen operator with clear
understanding of budgets, cost analysis, financials,
business requirements and experience of operating
numerous units. Excellent written, communication, inter
personal, liaison and problem solving skills with the ability to
work in multi cultural environment.
AREA OF INTEREST
F&B Service
Key Deliverables:
Operations Management: Defining service standards and
guidelines that serve as benchmark for excellent service
delivery thereby contributing towards ameliorated service
revenue generation. Framing work direction and plan for the
associates after thorough assessment of their capabilities.
Implementing systems, managing daily operations of the
restaurant to achieve maximum efficiency in various
operations; spearheading process improvement initiatives.
General Management: Ascertaining & ensuring smooth
operations in all departments of hotels core areas for
optimum revenue generations. Monitoring expenditure strictly
in restaurant operations, budgeting for consumables &
Managerial Skills
Excellence in Analysis
and Problem Solving
Sound Judgment &
Decision Making Skills
Achievement Oriented
Team Builder
Persuasive
Communicator
Email:
dilip.awasthi@tajhotels.c
om
Contact No.:
(+91)-9425894987
(+91)-9936385222
Permanent Address:
S/o Shri Beni prased
Sharma
Sikandra Road Bandikui
Distt. Dausa (Rajsthan)
manpower. Ensuring effective use of restaurant resources for overall
development. Keeping close check on minimum par stock in stores for effective
material management & development. Ensuring the compliance of the
restaurant for all statutory safety norms involving guest & staff safety including
food safety and hygiene standards. Handling all aspects of hotel activities like
corporate social responsibilities, duty towards society, etc.
Guest / Client Satisfaction: Ensuring maximum guest satisfaction by closely
interacting with guests to understand their requirements & customizing
products & services to their needs. Strategizing policies & procedures in the
operating systems and training and motivating the front line staff to deliver
100% guest satisfaction. Reviewing & interpreting the market trends / client
feedback to attune business strategies .Ensuring quick response to guest
complaints for guest service recovery.
People Management / Training: Managing administration, staffing,
performance review and appraisal. Identifying
Significant Highlights:
Hold the merit in handling State Banquet for Prime Minister of India &, Chief
Justice of India & Bhutan and Chief Election Commissioner of India. Hold the
merit in handling State Banquet for Mrs. Ambani’s 51st birthday celebration
Actively involved in revenue maximization, leads materialization & sales calls
Day to day job training imparted to the team based on food and beverage.
Handled Johnson diversey and ISO 22000 Audit.
SCHOLASTIC ATTAINMENTS
 Passed Secondary from sec board Ajmer in the year of 1986.
 Passed B.A From Rajasthan University in the year
of 1990.
 Passed M.A (Privies) From Rajasthan University in the year of 1991.
EMPLOYMENT EXPERIENCE
1) Have 5 Years working experience as a Restaurant Cashier in“ Hotel
Chandela Khajuraho (1992 to 1997)
2) Have 3 years working experience As a Assistant Captain
in “Hotel Chandela Khajuraho (1997 to 2002)
3) Have 3 years working experience as a Restaurant Captain in “Hotel
Chandela Khajuraho (2002 to 2005)
4) Have 7 years working experience as a Restaurant manager in “Hotel
Chandela Khajuraho (2005 to 2014)
5) Since April’14 Banquet Manager, The Gateway, Taj Ganges, Varanasi
COMMUNICATION PERFECTION
 English
 Hindi
Mother tongue: Hindi
COMPUTER PROFICIENCY
 Working knowledge of hotel software “POS”, “Covenark” & “R12.
 Familiar with internet & its applications.
 Working knowledge MS word, excel & PowerPoint.
Training attended
 First Aid Training
 Personal Development
 Supervisor development program in Coonoor
 Train the Trainer
 Restaurant Manager Workshop in Lands end Mumbai
 CET in Taj Bengal
 CET in Fisherman cove Chennai
 5 Days in Deccan odyssey train Mumbai to Goa
Strengths:
Have the ability to inherit the any new environment,
both professional and personal, within no time. In
addition, am dedicated towards the work that makes me
fit suitably into working environment. I have always
been looking out for challenges in work that also
includes taking more responsibilities in a constructive
manner.
PERSONAL PROFILE
Date of Birth : 24th June. 1968
Father’s Name : Late Mr. Beni Prased Sharma
Gender : Male
Marital Status : Married
Nationality : Indian.
Hobbies : Traveling, interacting with people, listening
Music,
DECLARATION
I hereby declare that the information furnished above is true to the best
of my knowledge and belief.
Date: 18/03 /2015
Place: Varanasi
Dilip Awasthi)

More Related Content

What's hot (20)

vikash profile new
vikash profile newvikash profile new
vikash profile new
 
Rajinder Kumar Resume
Rajinder Kumar ResumeRajinder Kumar Resume
Rajinder Kumar Resume
 
manish c v
manish c vmanish c v
manish c v
 
Rahul Kumar CV (2)
Rahul Kumar  CV (2)Rahul Kumar  CV (2)
Rahul Kumar CV (2)
 
Resume pravin
Resume pravinResume pravin
Resume pravin
 
Ranjan kumar murudi CV
Ranjan kumar  murudi CVRanjan kumar  murudi CV
Ranjan kumar murudi CV
 
Amarnath
AmarnathAmarnath
Amarnath
 
manjeet resume
manjeet resumemanjeet resume
manjeet resume
 
SUFI NEW CV (3)
SUFI NEW CV (3)SUFI NEW CV (3)
SUFI NEW CV (3)
 
Hara prasad Mali Resume
Hara prasad Mali ResumeHara prasad Mali Resume
Hara prasad Mali Resume
 
CV Ayush Saraf
CV  Ayush SarafCV  Ayush Saraf
CV Ayush Saraf
 
Anuj Mathur New
Anuj Mathur NewAnuj Mathur New
Anuj Mathur New
 
Abhiji Kanungo's resume
Abhiji Kanungo's resumeAbhiji Kanungo's resume
Abhiji Kanungo's resume
 
Satvinder CV updated
Satvinder CV updatedSatvinder CV updated
Satvinder CV updated
 
Resume of kanhaiya
Resume of kanhaiya Resume of kanhaiya
Resume of kanhaiya
 
Subodh CV 15
Subodh CV 15Subodh CV 15
Subodh CV 15
 
Baljinder Resume.docx Aug 16 docx
Baljinder Resume.docx Aug 16 docxBaljinder Resume.docx Aug 16 docx
Baljinder Resume.docx Aug 16 docx
 
santanu CV
santanu CVsantanu CV
santanu CV
 
Rakesh Kumar's CV
Rakesh Kumar's CVRakesh Kumar's CV
Rakesh Kumar's CV
 
abdul mannan reume (1) (2) (2)
abdul mannan reume (1) (2) (2)abdul mannan reume (1) (2) (2)
abdul mannan reume (1) (2) (2)
 

Viewers also liked

Grado 11 notas informatica i periodo año lectivo 2012 facebook
Grado 11 notas informatica i periodo año lectivo 2012 facebookGrado 11 notas informatica i periodo año lectivo 2012 facebook
Grado 11 notas informatica i periodo año lectivo 2012 facebookmirella
 
ประวัติ
ประวัติประวัติ
ประวัติOatz Saki
 
Septima Hora Novena de Navidad
Septima Hora Novena de NavidadSeptima Hora Novena de Navidad
Septima Hora Novena de NavidadGuilloVende.Com
 
Effects of seated and standing cold water immersion on recovery from repeated...
Effects of seated and standing cold water immersion on recovery from repeated...Effects of seated and standing cold water immersion on recovery from repeated...
Effects of seated and standing cold water immersion on recovery from repeated...Fernando Farias
 
Selección poética de Benjamín Román Abram
Selección poética de  Benjamín Román AbramSelección poética de  Benjamín Román Abram
Selección poética de Benjamín Román AbramBenjamín Román Abram
 
بوربوينت براء
بوربوينت براءبوربوينت براء
بوربوينت براءbaraa saidam
 
8. Общая экономика 2017. Модели накопления капитала. Основания макроэкономиче...
8. Общая экономика 2017. Модели накопления капитала. Основания макроэкономиче...8. Общая экономика 2017. Модели накопления капитала. Основания макроэкономиче...
8. Общая экономика 2017. Модели накопления капитала. Основания макроэкономиче...Moscow State University
 
Do's and Don'ts of Infographics
Do's and Don'ts of InfographicsDo's and Don'ts of Infographics
Do's and Don'ts of InfographicsAIRR Media
 

Viewers also liked (13)

 
Grado 11 notas informatica i periodo año lectivo 2012 facebook
Grado 11 notas informatica i periodo año lectivo 2012 facebookGrado 11 notas informatica i periodo año lectivo 2012 facebook
Grado 11 notas informatica i periodo año lectivo 2012 facebook
 
ประวัติ
ประวัติประวัติ
ประวัติ
 
Septima Hora Novena de Navidad
Septima Hora Novena de NavidadSeptima Hora Novena de Navidad
Septima Hora Novena de Navidad
 
Effects of seated and standing cold water immersion on recovery from repeated...
Effects of seated and standing cold water immersion on recovery from repeated...Effects of seated and standing cold water immersion on recovery from repeated...
Effects of seated and standing cold water immersion on recovery from repeated...
 
Pepe
PepePepe
Pepe
 
Selección poética de Benjamín Román Abram
Selección poética de  Benjamín Román AbramSelección poética de  Benjamín Román Abram
Selección poética de Benjamín Román Abram
 
Scsalfa / Si vas en moto, tu ets la carrosseria
Scsalfa / Si vas en moto, tu ets la carrosseriaScsalfa / Si vas en moto, tu ets la carrosseria
Scsalfa / Si vas en moto, tu ets la carrosseria
 
Entrevista_FM_JT187
Entrevista_FM_JT187Entrevista_FM_JT187
Entrevista_FM_JT187
 
بوربوينت براء
بوربوينت براءبوربوينت براء
بوربوينت براء
 
Desayuno: Emprendedoras online Nxtp labs
Desayuno: Emprendedoras online Nxtp labsDesayuno: Emprendedoras online Nxtp labs
Desayuno: Emprendedoras online Nxtp labs
 
8. Общая экономика 2017. Модели накопления капитала. Основания макроэкономиче...
8. Общая экономика 2017. Модели накопления капитала. Основания макроэкономиче...8. Общая экономика 2017. Модели накопления капитала. Основания макроэкономиче...
8. Общая экономика 2017. Модели накопления капитала. Основания макроэкономиче...
 
Do's and Don'ts of Infographics
Do's and Don'ts of InfographicsDo's and Don'ts of Infographics
Do's and Don'ts of Infographics
 

Similar to Dilip Awasthi_CV (20)

Srinivas Chowdary C.V
Srinivas Chowdary C.VSrinivas Chowdary C.V
Srinivas Chowdary C.V
 
thakur REsume
thakur REsumethakur REsume
thakur REsume
 
Sandeep-Jaiswal-CV
Sandeep-Jaiswal-CVSandeep-Jaiswal-CV
Sandeep-Jaiswal-CV
 
Sandeep-Jaiswal-CV
Sandeep-Jaiswal-CVSandeep-Jaiswal-CV
Sandeep-Jaiswal-CV
 
Tejeshwar Yadav
Tejeshwar YadavTejeshwar Yadav
Tejeshwar Yadav
 
Gaurav 2016
Gaurav 2016Gaurav 2016
Gaurav 2016
 
Resume
ResumeResume
Resume
 
dompdf_out (2)
dompdf_out (2)dompdf_out (2)
dompdf_out (2)
 
Ajay Kunapareddy RESUME
Ajay Kunapareddy RESUMEAjay Kunapareddy RESUME
Ajay Kunapareddy RESUME
 
mohan CV
mohan CVmohan CV
mohan CV
 
VIGNESH_CV_2016_07_24_11_09_33_884.PDF
VIGNESH_CV_2016_07_24_11_09_33_884.PDFVIGNESH_CV_2016_07_24_11_09_33_884.PDF
VIGNESH_CV_2016_07_24_11_09_33_884.PDF
 
sangram updated
sangram updatedsangram updated
sangram updated
 
CURRICULUM_VITAE
CURRICULUM_VITAECURRICULUM_VITAE
CURRICULUM_VITAE
 
PCV
PCVPCV
PCV
 
prawin resume (1)3
prawin resume (1)3prawin resume (1)3
prawin resume (1)3
 
AmiyaKrSen_CV
AmiyaKrSen_CVAmiyaKrSen_CV
AmiyaKrSen_CV
 
vivek resume
vivek resumevivek resume
vivek resume
 
Mohan Resume.. (1)
Mohan Resume.. (1)Mohan Resume.. (1)
Mohan Resume.. (1)
 
manish c v
manish c vmanish c v
manish c v
 
Mohit Kumar
Mohit Kumar Mohit Kumar
Mohit Kumar
 

Dilip Awasthi_CV

  • 1. Dilip Awasthi Result-oriented professional with 22 years of experience in the Hospitality Industry in Operations Management, Administration performer with a proven track record of increasing revenues and streamlining workflow. Proficient in managing Restaurant, Coffee Shop, Banquets, In Room Dining, Bar, Tea lounge, etc. Significantly improved organisational effectiveness, business & image via customer and market focussed strategy development with commitment to ensuring highest level of customer service at all times, resolving complaints and issues efficiently and accurately .Keen operator with clear understanding of budgets, cost analysis, financials, business requirements and experience of operating numerous units. Excellent written, communication, inter personal, liaison and problem solving skills with the ability to work in multi cultural environment. AREA OF INTEREST F&B Service Key Deliverables: Operations Management: Defining service standards and guidelines that serve as benchmark for excellent service delivery thereby contributing towards ameliorated service revenue generation. Framing work direction and plan for the associates after thorough assessment of their capabilities. Implementing systems, managing daily operations of the restaurant to achieve maximum efficiency in various operations; spearheading process improvement initiatives. General Management: Ascertaining & ensuring smooth operations in all departments of hotels core areas for optimum revenue generations. Monitoring expenditure strictly in restaurant operations, budgeting for consumables & Managerial Skills Excellence in Analysis and Problem Solving Sound Judgment & Decision Making Skills Achievement Oriented Team Builder Persuasive Communicator Email: dilip.awasthi@tajhotels.c om Contact No.: (+91)-9425894987 (+91)-9936385222 Permanent Address: S/o Shri Beni prased Sharma Sikandra Road Bandikui Distt. Dausa (Rajsthan)
  • 2. manpower. Ensuring effective use of restaurant resources for overall development. Keeping close check on minimum par stock in stores for effective material management & development. Ensuring the compliance of the restaurant for all statutory safety norms involving guest & staff safety including food safety and hygiene standards. Handling all aspects of hotel activities like corporate social responsibilities, duty towards society, etc. Guest / Client Satisfaction: Ensuring maximum guest satisfaction by closely interacting with guests to understand their requirements & customizing products & services to their needs. Strategizing policies & procedures in the operating systems and training and motivating the front line staff to deliver 100% guest satisfaction. Reviewing & interpreting the market trends / client feedback to attune business strategies .Ensuring quick response to guest complaints for guest service recovery. People Management / Training: Managing administration, staffing, performance review and appraisal. Identifying Significant Highlights: Hold the merit in handling State Banquet for Prime Minister of India &, Chief Justice of India & Bhutan and Chief Election Commissioner of India. Hold the merit in handling State Banquet for Mrs. Ambani’s 51st birthday celebration Actively involved in revenue maximization, leads materialization & sales calls Day to day job training imparted to the team based on food and beverage. Handled Johnson diversey and ISO 22000 Audit. SCHOLASTIC ATTAINMENTS  Passed Secondary from sec board Ajmer in the year of 1986.  Passed B.A From Rajasthan University in the year of 1990.  Passed M.A (Privies) From Rajasthan University in the year of 1991. EMPLOYMENT EXPERIENCE 1) Have 5 Years working experience as a Restaurant Cashier in“ Hotel Chandela Khajuraho (1992 to 1997) 2) Have 3 years working experience As a Assistant Captain in “Hotel Chandela Khajuraho (1997 to 2002) 3) Have 3 years working experience as a Restaurant Captain in “Hotel Chandela Khajuraho (2002 to 2005)
  • 3. 4) Have 7 years working experience as a Restaurant manager in “Hotel Chandela Khajuraho (2005 to 2014) 5) Since April’14 Banquet Manager, The Gateway, Taj Ganges, Varanasi COMMUNICATION PERFECTION  English  Hindi Mother tongue: Hindi COMPUTER PROFICIENCY  Working knowledge of hotel software “POS”, “Covenark” & “R12.  Familiar with internet & its applications.  Working knowledge MS word, excel & PowerPoint. Training attended  First Aid Training  Personal Development  Supervisor development program in Coonoor  Train the Trainer  Restaurant Manager Workshop in Lands end Mumbai  CET in Taj Bengal  CET in Fisherman cove Chennai  5 Days in Deccan odyssey train Mumbai to Goa Strengths: Have the ability to inherit the any new environment, both professional and personal, within no time. In addition, am dedicated towards the work that makes me fit suitably into working environment. I have always been looking out for challenges in work that also includes taking more responsibilities in a constructive manner. PERSONAL PROFILE
  • 4. Date of Birth : 24th June. 1968 Father’s Name : Late Mr. Beni Prased Sharma Gender : Male Marital Status : Married Nationality : Indian. Hobbies : Traveling, interacting with people, listening Music, DECLARATION I hereby declare that the information furnished above is true to the best of my knowledge and belief. Date: 18/03 /2015 Place: Varanasi Dilip Awasthi)