1. ALOKKUMAR SHUKLA
Contact No:-+918460176261 ,+917282041368
E-mail:-alokshukla734@gmail.com
Career Objective:
To get familiarity with the prevailing trends in the field of hotel and
hospitality industry and serve the organization by using my skills in the
best possible way.
Professional Qualification
I have done Three year Degree programmer in Hotel Management and catering
technology(2009-2012) from EIILM Open University, Ghaziabad(U.P)
Educational Qualification:
I passed intermediate with in B.I.C.E Board 2004 from Patna (Bihar)
Professional Experienced:- 7 Years 08 Months.
Presently I am Working as a “Executive Housekeeper” 45 keys Pre-Opening Membar
“Eulogia Inn” Ahmedabad (Gujrat) 10-Jan -2016 To Till…
I was Worked as a ‘’Assistant Executive Housekeeper’’26 Tant Keys & 4 Villa Pre-
Opening Member “Serena Beach resort” Mandvi(Gujrat) 15-Jan-2015 to 24-Dec-2015.
I was Worked 58 keys Pre-Opening Member“Ambar Sarovar Portico Hotel
Gandhidham”(Gujarat) as a SR.Housekeeping Supervisor (1-july-2014 To 12-Jan-2015.)
I was worked in “Vista Park Group of Hotel” Sec-29 (Gorgano) as a Housekeeping
Supervisor (16-Sept-2013 To 25-June-2014.)
I was worked in “Hotel The Fern Residency”Rajkot(Gujrat) as a Trainee Supervisor(15-
Dec-2012 To 01-Sep-2013)
One Year working experience as a Housekeeping Sr.Room Attendantin “Sharma Resorts”.
Gandhidham (Gujrat)
Six Months work has done as a Guest Service Assistant (Room Attendant) in
Housekeeping Department in the EVER SHINE KEYS Resort Mahabaleshwar ( Maharastra)
I have done 22week Industrial Trainingfrom” Hotel RAMADA” Khajuraho(M.P)
Achievement Rewards
Best Attendance Employee of“Amber Sarovar Portico” Hotel Gandhidham (Gujrat) In
September 2014.
Job Profile
Assists in training new employees and continuation of learning for existing employees.
Ensures cleanliness of hotel, as reflected by service scores and quality assurance inspections.
Complete brand required training and Property Management System training ,housekeeping
portion, to properly understand room statuses and delegation of room assignments for room
attendants.
Oversees lost and found and proper recording, storage, and communication to various
departments.
Completes and ensures guest requests for cleaning times or specifications are met in a timely
manner.
Attends necessary meetings, both departmentally and inter-departmentally, to ensure proper
communication is fostered to ultimately benefit the operation and service of the hotel.
Conduct interviews for potential new hires, perform coach and counselling sessions and/or
disciplinary measures,employee evaluations, and will document and pass all documentation
to GERNAL MANAGER.
Maintains par levels of inventory of cleaning supplies, linens, and brand required room
materials and elements, to ensure brand standards and consistency measures are met.
Provides, fosters,and educates staff on a safe work environment, including proper storage of
chemicals and materials needed for daily room cleaning.
Daily inspection of all rooms to ensure cleanliness and brand standards are consistently being
met and room attendants are completing tasks in a timely fashion.
Must respond to voice mail messages within four business hours, and outgoing voice mail
greeting must state that calls will be returned within four business hours.
2. Technical Qualification
IDS ,Win HMS & Dataman Hotel software
Internet
Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Access)
PERSONAL SKILL
Ability quick learn Eye contact
Positive attitude, Creative mind, good communication, purpose oriented and
Cooperate team leader and relationship management skill.
HOBBIES
Travelling, Guest Interacting, Debates, Cooking, Listening to Music and Watching
Movies.
PERSONAL PROFILE
Father’s Name : Shri BrajKishor Shukla
Date of Birth : 06/08/1987
Address :Vill-Rampurani P.O-BirnaLakhanSen
Distt-Vaishali Bihar 844125
Gender :Male
Marital Status :Married
Nationality : Indian
Languages known : English & Hindi
Strength
Excellent Communication skills
I have A Good Pre-Opening Team For Housekeeping and Other Department.
Persistent and Hardworking
Pleasing Personality , Positive attitude.
Considerable computer software knowledge to include Word and Excel.
Remarkable ability to lead, guide, direct, develop and motivate people at all levels.
Strong written and verbal communications skills.
Excellent interpersonal, customer service, team building and problem solving skill.
Special Attitude:
I can work to needof hour’sneedwithresponsibilityandsensitivity.
Declaration:
I solemnly declare that the information above is true and correct to the best of my knowledge.
I understand that if any information mentioned above is found false/incorrect, my candidature
is liable to be rejected.
(Thank u giving in time for reviewing my resume)
Date- ……………….
Place- …………….... (Alok Kumar Shukla)