1. Curriculum Vitae
MD.SARFARAZUL HASSAN
E-Mail: hassan.sarfaraz@yahoo.com
Skype: sarfaraz7890
Mobile: +971556455256
Permanent Address:
Almirah shop, B.N.Jha Road,
Devi Asthan, Murarpur
GAYA-823001, BIHAR
Objective
To obtain a challenging position in my career, where I can contribute to the overall
Knowledge and be a part of the team that dynamically works the growth and the Success of
an organization.
Education Summary
University Board Division Year
BHTM PTU 1st
2009
12th
G.CG 1st
2003
10th
Q.H.S 1st
2001
Professional Qualification
B.Sc. in Hotel and Tourism Management from Institute IHRM, Kolkata [affiliated from
P.T.U]
6 months Successful Industrial training from HOLIDAY INN,AGRA
2. Experience Summary
1 year Experience in COUNTRY INN AND SUITS BY CARLSON
(AHMEDABAD) as a HOTEL OPERATION TRAINEE (H.O.T.) in
HOUSEKEEPING.2009-2010
Working as a HOUSEKEEPING SUPERVISOR in COUNTRY INN
AND SUITS BY CARLSON (AHMEDABAD)06.01.2010 to07.07.2011
Working as a HOUSEKEEPING SUPERVISOR in TAFWIJ PLAZA
HOTEL,JEDDAHA(SAUDI ARABIA)09.07.2011 to 09.07.2013
Working as a HOUSEKEEPING SUPERVISOR in GOLDEN SANDS
HOTEL APARTMENT (DUBAI)27.11.13 to till date
Job and Responsibilities
Prepare Housekeeping attendant job assignment.
Supervisor cleaning of guest rooms, stairwell corridors.
Trains &assists room attendants, assist the Ass. Executive Housekeeper
in preparing reports.
Inspects guest rooms & supplies as per the standards.
Prepares room attendants duty roaster & conduct daily briefings.
Promote efficiency, confidence, courtesy & an extremely high standard
of social skills.
Generally promote & ensure good inter department relations.
Responsible in inspecting guest rooms & supplies as per the hotel
standards.
Inspect areas cleaned using checklist to see that the cleaning is adequate
as per the standards.
Ensure that all housekeeping machines & equipments are properly
handled by the room attendants.
Conduct daily briefings for the rooms attendants & Linen keepers, check
the grooming of staff.
Make note of the VIPs, DNDSleep out rooms, prepare the discrepancy
report for day & forward it to the front desk.
Assists the Asst. Executive Housekeeper in preparing the duty roaster
for the staff & also preparing reports like inventory e current sheets for
the current month.
Attend guest complaints in a very polite manner & resolve the issue.
Participate in any training & development programmers as
recommended by the senior management.
3. Key Skill
Good Communication Skills.
Can work effectively in team, as well as individually.
Highly adapted to learn new views/ideas/technologies.
Handling the situation.
Language Known
ENGLISH,HINDI,ARCBIC,URDU
Technical Skills
OPERA, IDS, FUNDAMENTALS, MS-OFFICE.
Personal Details
Name : Md. Srfarazul Hassan
Father : Md.Reyazul Hassan
Date of Birth : 20.01.1987
Gender : Male
Marital Status : Single
National Status : Indian
Passport No : H – 2634169
Date of Issue : 23/12/2008
Date of Expiry : 22/12/2018
Visa Status : Employment
4. Declaration
I hereby assure that the above given information are true to the best of my
knowledge and belief.
Yours Faithfully,
Place : Dubai MD.SARFARAZUL HASSAN