Laura Reeves is an experienced Administrative Coordinator with over 20 years of experience in administrative roles. She has exceptional skills in customer service, scheduling, calendaring, employee management, and research. Currently she coordinates all functions for a team of 95+ employees at Clemson University's Youth Learning Institute, including hiring, training, payroll processing, and calendar management. Previously she held administrative roles at Clemson University's Entomology Department and AT&T, demonstrating proficiency in tasks like scheduling, record keeping, office equipment operation, and inventory management.

1. Laura Reeves
147 A.T. Mann Road, Six Mile SC 29682
Cell: 864-8650-2842 - lrvs@clemson.edu
Career Overview
Committed and motivated Administrative Coordinator with exceptional customer service and decision making skills.
Strong workethic, professional demeanor and great initiative.
Skill Highlights
Schedule management Documentation, Email, Executive Management Support,
Travel administration Filing, Internet Research,Letters and Memos,Microsoft
Problem resolution Excel, MicrosoftOutlook, MicrosoftPowerPoint, Microsoft
Deadline-oriented Word, Minute Taking,Multi-TaskManagement,
Microsoft Office Organizational Skills,Prioritization, Proofreading,Service
Orientation, Telephone Skills,Time Management, Travel
Arrangements, TravelBooking, Typing, Vendor
Management, Writing, Calendaring, ClientRelations,
Customer Service, Data Collection, Data Entry
Core Accomplishments
Employee Management
Liaised with HR department to establish employee benefits,training, payroll and termination procedures.
Arranged, scheduled and coordinated all logistics and travel itineraries for all staff.
Assisted with payroll preparation and entered data into cumulative payrolldocument.
Successfully trained staff in alloffice systems and databases, policies and procedures while focusing on
minimizing errors and generating superior results.
Calendaring
Planned allmeetings and travel for Executive Director and Executive Management Team
Scheduling
Facilitated onboarding of newemployees byscheduling training, answering questions and processing
paperwork.
Research
Investigated and analyzed client complaintsto identifyand resolve issues.
Scheduling
Managed daily schedulesand monthly meetingsfor the institute.
Multitasking
Demonstrated proficiency in telephone, e-mail,faxand front-deskreception within high-volume environment.
Customer Service
Handled customers effectivelyby identifying needs,quickly gaining trust, approaching complexsituationsand
resolving problems to maximize efficiency.
Administration
Performed administration tasks such as filing,developing spreadsheets, faxing reports,photocopying collateral
and scanning documents for inter-departmental use.
Professional Experience
Administrative Coordinator
March 1999toCurrent
Clemson University's Youth Learning Institute － Clemson,SC
Coordinated all department functions for team of 95+ employees permanent employees.
Hire/Rehire all temporary, time limited, and studentemployees (250 - 350+ yearly).Create positions,posting,
interviewing. Submit background checks, enter personnel information into CUBS.
Provide on-board training for newhires.
Maintain recordsin accordance with Records and Retention policies.
Personnel budget reporting for the Financial Officer.

2. Backup for payroll processing, special paysand student hours.
Maintained detailed administrative and proceduralprocessesto improve accuracyand efficiency.
Verified and logged in deadlines for responding to daily inquiries.
Coordinated meetings with other department managers and agencies and served as the Executive Administrative
Assistant .
Coordinate and maintainsthe department and Executive Director'scalendar.
Complied data into spreadsheetsto improve inventory managementand reporting accuracy.
Kronos - sign off. manage corrections, enter student hours to correct budget center.
Manage EPMS process for the Institute. Ensure all EPMS forms are completed,signed and entered into CUBS, copied
and filed in accordance with HR policiesand proceedures.
Administrative Specialist II
October 1996 toMarch 1999
Clemson University Entomology Department － Clemson,SC
Utilize and assist faculty with word processing skills, creating,revising and reproducing correspondence, examinations,
reports, publications, manuscripts, proposals, mailings,meeting registrationsetc.
Proof documents for typographicalerrors, spelling and punctuation before submitting to originator for reviewand
approval.
Receptionistduties for the department and assists/direct visitors to the department.
Send/receive electronic mail and correspondence on computer networkuniversity-wide.
Operate and maintain all office equipment.
Interacts as a team player with other Administrative Specialists employed in the office in making sure the work gets done
on-time and meetsschedulesas indicaed on the workrequests.
Production Control Specialist
January 1988 to January 1995
AT &T (NCR) － Liberty,SC
Manage inventory for the Liberty Facility
Sampled inventoryfor qualitycontroland invoice accuracy.
Cleared itemsfrom customs and scheduled delivers to meet production schedules asnecessary.
Key Account Manager
-Managed customer accountsin areasof 100K - 999K.
-Scheduling production to meet customer installation dates.
-Shipping productto areas asrequested.
-Working with other facilities to ensure all products meet scheduling deadlines.
Education
1981
Barron G. Collier High School － Naples, Florida, Collier